Review your last buy on ProductReview.com.au
5 reviews
Aandb
AandbNSW6 posts
 

Do not buy from this company – I ordered one of their beds but cancelled within 4 hours. They said it had been processed and was on its way but Aust Post did not receive it until 2 days later. After various emails and PayPal being involved they were saying all the right things about the return and refund. I am still awaiting a refund and it is over 2 weeks. They stall the recess by asking for receipts from the courier who never turned up,the return tracking number which was their own number, I still have a copy of the tracking.

Sonia B
Sonia BWA5 posts
 

Terrible quality – I purchased two of these beds for my pets. I have previously owned similar but they were getting old. On arrival they we’re back packed and when I opened them they were totally scrunched up. I had to pull the fibres apart within them to get some shape but even then they are totally misshapen. There’s no zip so not too sure how they can be washed. Just don’t go there. Feel completely ripped off knowing there’s so much better quality out there

Kerry
KerryWA
 

Didn’t receive item – Ordered 2 items at start March, received 1 item. After many emails and contact. Nearly 3 months later still no item and after I requested them to resend item still nothing.

Dan
Dan
 

Impenetrable! – Great bed, the only one so far my Samoyed can’t break through! I now need a larger bed as his bum hangs out or the medium sized one I purchased

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Deb C
Deb C58 posts
  Verified

KM Tot - Bait advertiser - false claims - DO NOT BUY – This firm advertises on Facebook as KM Tot: 1. Last Day promotion 55% off Dog/cat calming bed - "sale" never ends, seen same ad for months now. 2. Claims to be100% Australian-owned but Peak Technology Ltd or KM Tot are not on ASIC register of organisations and business names. 3. Sends inferior product not fit for purpose from Molendinar Qld. 4. When you ask for a refund, they offer up to 20% compensation and keep the product to avoid "the hassle of returning the product to their main warehouse in CHINA. 5. The cost of shipping back to China is roughly equivalent to the purchase price. 6. DO NOT BUY. Consumer has no redress.

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