Kogan Agora

worst phone to get – I bought a Kogan agora go last year in July and it was fine at first but over time I started to deteriorate and now it's laggy and unresponsive at times and it automatically turns on the talkback feature and its a lot of work to turn it off, it doesn't show that someone is ringing me it just goes silent and the camera quality is horrible I can… Read more

never take photos because I would be wasting my time waiting for it to stop lagging and the camera is so bad I always have to use some type of filter

Stopped working out of nowhere – The phone worked great initially, but overnight it turned itself off & now is unresponsive. It has literrally died overnight without any interference from me. Battery was full, still dead phone Show details

product is really good but the service from kogan is really bad – hi ,i have a kogan agora 4g mobile phone and it has a couple of cracks but mainly it has green lines going from the bottom to the half way looking like a bar code, i contacted a kogan guy via email and he said to send it into to kogan western australia ,that he would give me the address shortly,that was a couple of mths ago and i have tried to… Read more ·  1

contact him via the emails but with no success. i am very angry and disappionted as the person isnt responding. along with the address ,he was going to give me a customer reference number to send with my product so that they would know what is the problem and repairs needed for my phone.

Unbelievable for the price! – I was not experienced in ifones before and only had an old Nokia that never even took pics at the time I purchased this ifone. Well of course I was confused at the beginning about using it and did curse it a few times I admit, but after learning from a friend who had a Samsung fone, I soon got the hang of it. I got it on a promotion for only $199… Read more ·  1

which was $100 off regular. My friend is very envious of me now cause he paid over $600 for his lol. He said this Kogan fone does everything that his fone does and why it is so cheap? Well I am now into my 4th year almost and still it works perfect. I did however notice the battery not last as long now, but that might be because I over charged it a few times. But still... using it as gps it will last 8+ hours, or standby a few days, so I am not too disappointed. Overall I am happy as Larry and will buy the same kogan brand next time also. That is if ever this wears out lol. Thanks Kogan for a great phone. Oh BTW... not sure if its true, but think I read somewhere about this Kogan is really a Benq. No matter... I still love it.

September 2nd 2018 Update: Great fone for the price

Bought this fone about 4 years ago and still using it. Was $208 (disc from 299) and for the price it does what my mates $900 fone does. Got no complaints except taking pics on a sunny day is a challange, so I just turn it to the view finder and do it that way, Very happy with it still and guess I will keep using it till it crashes. No sign of that happening at the minute. The only other downer is the battery now has lost about 20% capacity.

Pros and cons – The agora is a great phone and you can't beat the price. However there was only one case option (an annoying flip one) and sure enough when I dropped the phone case was open and it smashed. There was nowhere that could fix the screen because it is an obscure model. Soon enough the phone stopped functioning. I'll pay more to get the common brands now as you have more case selections and easier to get fixed.  Show details ·  1

Agora xi stop suddenly working – Agora Xi purchase 29.02.2020. The phone was working fine since I've received it. 26.10.2020 It was switched off by itself and I can't switch on phone any more. Still under warranty. Already contact Kogan Customs Service. Waiting for response. Show details

My first Kogan Agora xi seemed great but after 2 weeks it turned of & wouldn't turn back on 2nd phone did the same – first Kogan Agora xi seemed great but after 2 weeks it turned of & wouldn't turn back on. It was replaced 2 weeks later but then that phone did the same thing the very NEXT day!! I've emailed Kogan I'm waiting to hear from them to see what's next? I will update everyone.. Show details

Can't get broken screen fixed terrible customer service – I won't be buying anything from Kogan again solely based on how difficult it is to get anything fixed or refunded or basically their whole customer service policies. When I bought the Kogan Agora phone, I ordered a phone case and screen protector which turned out to be the wrong size, and then I had to go through the checklist of the Kogan… Read more

worker, such as taking photos of the wrong sized product sending messages back and forth then finally paying to send the product back to kogan before getting my "refund", which didn't include postage for either way. The way that Kogan interact with their customers, or at least me is inconvenient to say the least. The process of getting anything fixed, such as broken screens or refunds or replacement, is far too complicated. My local phone repairer can't fix my kogan phone because it is so difficult to get the parts. I should be able to get the screen fixed in an hour or two but if I want to get my phone fixed I have to go through Kogans list, which could take I don't know how long.

Kogan products aren't bad. They are even good, but if they break or become faulty or you order the wrong size the process you have to go through to resolve your problem is long and frustrating with very few options, so even after getting what Kogan called a resolution I was unsatisfied.

If Kogan fixed their customer service and policies I am sure they would keep a lot more customers like me, but as it stands I am sure they have a lot more frustrated customers like me.

Faulty clock and speakers – From a few weeks in I noticed I was missing my alarm and couldn't figure out why until I happened to notice the clock stop for 20 odd minutes before resetting itself, way past the set alarm. The ear speaker also was hard to hear and resulted in my having to use the earphones or loud speaker to hear conversations. Kogan's response to this was to… Read more

have me jumps hoops for 3 months asking for photo's of my phone (as if thats going to show a stopped click or malfunctioning speaker).

Then they told me these weren't covered under the warranty and thst it would cost me $125 + any parts and postage, and they would have to keep the phone for at least 2 weeks.

Just love a warranty that runs out within a month.

Phone is ok for the price but after sales service is geared to have you give up and buy another phone as I have done.

Broken screen, no way to replace quick – I bought kogan agora 8 iam happy with phone for normal use, dropped the phone and broke screen, try to replace it then only i came to know there are no spares available in market. very disappointed after searched every where, kogan said sent the phone to them, but i cant send ad i don't have another. If kogan can give me other ways its much appreciated, finally i can tell good product with no spares. DISAPPOINTED.  Show details

Kogan Agora 6 – My previous Agora plus phone died after 2 years so I contacted Kogan Support for a new battery as I thought this was the issue as old one refused to finish charging. I was offered the sAgora 6 as a replacement as the returned phone was not repairable. Well the new model leaves the other order. .The battery life issues have obviously been fixed.… Read more

The phone last all day even with my apps reporting all day long. The fingerprint reader is great for my apps no need to constantly enter my password/pin when I need access. . Shame the 2 nd sim card slotis only for 2g now no longer available in my area. (Regional Nth QLD) . Reception signal strength is great. Live the Blocking of certain phone numbers and SMS messages feature is very handy. I am very impressed with my new Agora. Only bad points are not enough range of QUALITY skins cases. I have an excellent armoured cover for my other mobile phone and LG.

Flashlight – I have a Kogan Agora 4g,everything works well apart from calls and my flashlight,i have tried almost every app, including the ones built in for the flashlight but not one will work, this is very irritating because where i live, its get really dark, any idea would be great, thanks  Show details

Cheap Decent Phone – If you are after a cheap Android OS Phone the Kogan Agora is for you. It hosts a Android OS system with a reasonable camera with a strong battery. I would recommend this phone to the less heavy users as at times this mobile can become very slow but otherwise it is a well made phone. Recommended.  Show details

Agora? Bad Cheap Nasty – The Kogan Agora is a cheap Kogan phone. Do not use Kogan.Com's word for it. This phone is a terrible phone that after about a week will have multiple faults and get to the point where it is unusable. It's camera is terrible if your looking for clear and crisp photographs. I would not recommend purchasing this product. BUYER BEWARE>  Show details

Phone screen protector – You have all these different types of phone protectors which are garbage it does not protect your phone's it crumbles like a biscuit just test out the protector before you purchase because your phone is worth more than the $10 phone protector just put your finger on it and press it and you'll see it crumble so how is it going to protect your… Read more

phone it's just not even worth buying they say it's bullet proof scratch proof it will not scratch it but it's full of bull***t this is for any type of mobile phone or tablet protectors they are making are such garbage and it's a lie it's a fraud and a scam

No after sale service – Purchased phone & plan from Kogan Big Mistake. Phone is complicated to use, lacks features that you would expect from a smart phone. After 2 weeks sim card stopped working - 2 emails to Kogan + a phone call, have not heard from them; no after sale service, they could not care less about you after they sell you the phone + plan  Show details

Cheap but really smart phone – The Kogan Agora. This phone uses a Kogan Modified Android OS. It has a reasonably good camera, the app store works like most samsung phones. I have not had any problems with it apart from the slowness at times of loading an application but if you need a cheap phone that will do the job the Agora will do it and I highly recommend it. 4/5 stars, cheers.  Show details

Defaults to 2G on second sim. Useless if using a 3G Telstra sim – I bought a Kogan Agora 6 4g LTE in June 2016 for the express reason of using my Telstra 3g sim as a second phone. Little did I realize that the Agora 6 defaulted to 2G in the second sim. I soon found out that the telstra sim stopped working the day Telstra turned off the 2G network. I spent days trying to connect. I had checked the site… Read more

carefully before purchasing the phone. Nowhere in the specs. was there a mention of defaulting to 2G. I do feel cheated. I now carry two phones which is inconvenient. Won't buy phones from Kogan in the future. I have also found that most online suppliers don't provide all the details necessary to make an informed decision. Buyers beware.

You don't need a brand name to get top product – Replaced my Samsung Note 4 with this about 2 months ago. Apart from missing S-Pen, all is as good. Enjoying finger scanner and Android Pay. Kogan could've done better with the Camera (not impressive at all). Otherwise a good product with this price tag. Will be happy if this last for another year.  Show details

I got done in buying this crap.it doesnt work with any sim ive put into it.itsaying no sim – Im dissapointed.i got dont it.over $400.i payed for this crap.it doesnt take any sim ive put into it.no sim.no service.cost me 30.00.to send it back.no refund.suppose to fix it.it doesnt work.help.what canni do with this mobile now .im very dissapointed.i with kogan.never again.i thought i could trust kogan.never again.why are you doing this to me  Show details

Holy crap, not worth it! – These are the problems I have with mine, don't know if they're universal but it's a good warning. Battery life: Pitiful, doesn't even last the day even after being completely charged. Get to a certain point and you can just watch the battery life tick downwards (has gone from 13% to 0% in a matter of seconds) Charging: Oh boy are you… Read more

screwed if you accidently let this thing's battery die then try to plug it back in, blue screen flashes every few seconds and can't be turned on to see if it is actually charging. Have to connect to a computer to charge it to the point to turn it on to then charge normally.

Features: Blinking light you can't turn off, small but REALLY freaking annoying. Charger disconnect noise that you can't turn off (and this phone hates chargers so sometimes it just goes off randomly)

Overheating: Several times mine has gotten extremely hot for no apparent reasoning.

TL;DR Save up for a better phone, 100% not worth the trouble.

Short battery life – II find that I need to charge the phone every day. It is a pity that the battery life is so short, it spoils the phone virtually completely. It would be difficult if one were camping out in the bush or similar.Hopefully the Pro model has sorted out these problems, if so it would certainly be a worthwhile device.  Show details

Good (cheap) phone – For the price this is a good phone. Better service and battery than my wife's galaxy 5 with the same carrier. Have given to my elderly father as his first smart phone and he has got the hang of it. As first phone or for someone who tends to break phones, can't go wrong for the money.  Show details

Good phone - battery life is woeful – As a phone the Kogan Agora 6 is a great phone but the battery life is woeful. I run very few apps but by 3pm every day I get notified the battery is low and by 4pm it is dead. If you need a phone that lasts all day then this is not the phone to buy. If I forget to charge it before 3pm each day I can't use it when going out that evening  Show details

It's good for a phone – This phone dose the job but it's not as good as the iPhone I had to get this phone it's good for phone Storage storing your photos An memory's it's easy to work and you can never lose it cause it's big an it can take to sims so if you need a work phone this is a two in one phone can be your personal phone or you work phone you pick I think it's amazing  Show details

great phone – the Agora is a great phone for me i've had it for 7 months now & not being so savvy on apps etc. this phone has worked out well with it's ease of function. it is run by android & i'm glad i brought it. i did not want to spend a fortune but i wanted a phone that had all the features i needed & the agora fitted the bill perfectly  Show details

Never ever again!!! – Terrible phone. Firstly could not get Optus settings to work. After 2 hours in an Optus store I have internet but no MMS- whatever I can live without picture messages. Need to charge it 2-3 times per day. The case Kogan advertised and happily sold me with 2 of these phones didn't fit properly and were made for about 10¢- horrible. When I… Read more

complained got told its my fault I ordered wrong one ( even though it was the Only case that came up on screen With this phone!!!) Found out later the case for this model hadn't been released yet. I asked for a manager to contact me as I wasn't happy and I've bought Kogan products for years and been quite happy. Manager contacted me said he had reviewed and was happy to refund me $18 if I paid postage and then I could buy new ones. Seriously??? Why bother. Also thanks to the cheap ridiculous wrong case my screen cracked and yes u Can't get it repaired! Also u can't buy any other phone case that fits it. Also when u set storage to SD card and take photos it won't store them!!! Just sits there blank. The list goes on and on with how bad these 2 phones are and how I refuse to buy Kogan now. Never ever again.

Do NOT BUY - Cracked screen - No Spare Parts – Took delivery of the phone in Sept 2016, I thought it was a great purchase, it might not run like an Iphone but hey, it only cost $179 and I thought it was great value for what I needed- websites, email, sms, whats app, a few games and family photos/videos. I had not had any issues with the phone until the other night when I accidentally dropped… Read more

it and the screen cracked. I rang Kogan to see how I could get it repaired and they requested I send them a photo of the screen and they would advise me from there. I send the photo and I get an email back saying it is not covered by warranty (I never asked it be covered by warranty, I just asked how to get it fixed!), they went onto to say, that I can send it to them and they will assess whether it can be fixed "for a Fee"(amount not disclosed) and if it can be Fixed they will then provide me a quote! So lets get this straight I send it to them, they will charge me to look at it and then give me a quote if they can fix it. Hahaha, what a joke! This being the case I went to two local phone repair shops in Sydney both of whom told me they cannot get parts for Kogan phones and therefore cannot repair it, they advised me to go back to Kogan - Go Figure!! Never thought this would be an issue when I bought it, otherwise I would have spent a but more and bought a phone I can easily have repaired.

Great, terrific, my first smart phone – Concerned about finally having to retire my LG as it was redundant on the system I did not want to pay lots of money for something I may not use. What a great buy this was - no hassles at all and I very quickly learnt to use all aspects of the phone. Could even do my banking and catch up with emails. A great feat I thought :) But I… Read more

accidentally dropped it in water only there for less than 20 secs BUT has never worked since. very sad as they no longer have this model so I had to upgrade to a Kogan 6.

Not as good as our previous Kogan mobile phone – Received Agora 6+ phone July 2016. Immediately had problem loading apps, had to remove SD card before it would allow some apps. Decided to live with problem but since then have realized speaker and camera quality are lousy and now the camera has a habit of freezing mid shot if it decides to take shot at all. Contacted Kogan service help and all… Read more

they can advise is to hard reset, something we've previously done twice to no avail. We wish we'd stuck with our previous Kogan Agora Quad Core, will not be buying another Kogan.

Kogan Agora 6 4G LTE (16GB) good phone except for the screen cracking – Be careful of screen. Even though I purchased a protective wallet the screen cracked in many places within a few minutes. Don't know why. Not dropped, etc. Body of phone is thin and being in a jeans pocket should not have cause this as that is not unusual. Not good for a phone just over 6 months old. Kogan replied: (Kogan.com Help Desk) Nov… Read more

2, 21:18 AEDT

Thanks for your reply.

After reviewing the photo supplied, it appears that the issue you described is user-related or accidental.

Due to the nature of the damage, we unfortunately cannot assess your item under our Warranty Terms and Conditions.

OK but terrible battery life – I've been using this phone for around a month now, so I think I've got a handle on its pros and cons. It's a very good phone for the price. Fast, responsive and nice screen definition. However.... Out of the box more than half of the 16Gb memory is taken up with preinstalled apps - most of which I don't want, but can't remove unless I root… Read more

the device.

The killer is the battery.

Battery life is absolutely terrible. When I complained to Kogan about this, their best advice was to turn off pretty much every feature that makes this a smart phone. Apparently I need to turn off the WiFi when I leave the house, turn on the bluetooth while I'm in my car. Turn off the bluetooth when I get to my destination. Turn on the GPS because I need to take a georeferenced photograph. Tune the GPS off again. Turn the bluetooth back on because I get back in my car. Turn GPS on because I need directions. Turn it off again when I get to my destination, turn WiFi on to use a free connection, turn it off again when I leave to go home. Turn the bluetooth back on for the journey home, turn it off when I get home and turn the WiFi back on to use my home network.

I have an iPhone5S for work. All connectivity is turned on all the time and I actually make calls etc and still have battery life left a plenty (usually for another 24 hours).

I like the Kogan phone a lot. It's a good phone, but the battery life is a complete killer. Why would you buy a mobile device and then have to plug it in everywhere you go?

Edit May 2017. So after six months with this phone, I'm downgrading my rating. I've pretty much relegated it to using it as an ebook reader as the battery will not hold charge long enough to get through a day - even on standby. If I dare to make a call or do anything else, like use an app, it won't get more than 5 or 6 hours.

If you're looking for a cheap phone, don't buy one of these unless you are happy to keep it plugged in.

Good mobile phone, value for money – Haven't had a major problem, except for the low internal storage and poor camera Show details