Stay away from kogan credit card or money
I could given them 0/5 if I could. dont be lure by their rewards offer, their fine print of terms and conditions are actually very misleading so make sure you check it out careful if you must trade with kogan. Dont know why this company still exist and allowed to be conducting such business, customer service very bad slow and inefficient. consumer beware.
Customer service is non existent
I would avoid if I was you. Its not like an appliance you can take back and get another one. It effects your credit rating so difficult to keep changing.
The bad - You have to use an online chat to speak to customer service. I have tried this painful experience too many times, but I still dont know if its a person or a bot Im talking to.
You dont get sent a PIN number - theyre an online only organization. Unfortunately I cant get their app to work in order to get a PIN number for my wifes card. Mine was OK and despite weeks of trying with cu...stomer service, my wife cant spend more than $100 at a time due to no pin. The reward they offer isnt awarded as soon as you qualify- apparently you have to wait something like 6 months for them to decide if youre a good enough customer to give you the reward.
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