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2Kogan SmarterHome LX20 Pro

Kogan SmarterHome LX20 Pro

 VerifiedMPN: KAVACRBL20B
2Kogan SmarterHome LX20 Pro
2.3

3 reviews

Positive vs Negative
33%67%
Product is used ?
  • Weekly
System Errors ?Never
Pet OwnerYes · No
Build Quality
4.0
Value for Money
4.0
Ease of Use
4.0
Cleaning & Maintenance ?
4.0
Noise Level
4.0
Ease of Programming / Scheduling ?
4.0
3 reviews
  • Thumbnail
Rob L
Rob LVIC25 posts
  Verified

There are a lot of robot vacuums available at the moment. Some have replaced the disc mops with a single roller which they say works better. You can also pay over $2000 for some of them! The LX20 is sort of mid-range in price and functionality. It does the job well so what more can you ask? Initially it maps your house. It does this by moving from… Read more ·  1

room to room taking a very rough outline. Once it starts to actually clean each room, the map becomes more 'realistic'. The only problem I had and still have, is that I could not setup the connection between the robot and my "Google Home". Therefore I could not use Google to voice command the robot. However the app works just as well although I do have issues when I try to select a specific room (to clean/mop). I have to keep making the selection a number of times before it finally registers. A bit of a nuisance but just takes a little patience. So far I have had no other issues and hopefully I can continue to enjoy the robot cleaning my house for me!

Michelle
MichelleQLD7 posts
 

Its not worked like described since we opened the box. They are treible in the service response. Would not recommend this product at all. Its been 2 months and still crickets. Keeps having errors and this is a brand new product.

Kogan
Kogan    

Hi Michelle, we'd be more than happy to help. Could you… Read more (+8 replies)

Ask the reviewer
JC Alano
JC AlanoWA5 posts
  Verified

Waste of Money – Nowhere Near Roomba Quality Buying the Kogan SmarterHome™ LX20 Pro Ultra Robot Vacuum and Mop was a complete waste of money. There is no way this can be compared to even Roomba’s entry-level models (like the 600 series). The suction power is extremely weak — it struggles to pick up basic dust and debris. There’s no real power… Read more

at all, making it ineffective as a vacuum.

The mopping function is useless. Not only does it fail to clean properly, it leaks water, which is unacceptable for a device meant to mop floors safely.

On top of the poor performance, after-sales support is terrible. I reached out for assistance and received no response. Being ignored after spending good money on a product just adds insult to injury.

Overall, this product feels cheaply made, poorly designed, and badly supported. I regret this purchase and would not recommend it to anyone. Spend a bit more and get a proven brand — it will save you money and frustration in the long run.

Kogan
Kogan    

Hi JC, we'd be more than happy to help. Could you please… Read more

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