KoreTrak

Don't buy – I bought 4 Kore watches. It took over a month to receive them, yet they immediately charged my credit card. I tried to dispute the charges. Finally after 2 months I got the watches, but only 1 had a charger in the box. I couldn't return them as they claimed it was too late. What a bunch of junk. 3 watches, 1 charger. I will NEVER purchase again. Show details

have to upgrade to premium plan to use the watch – cannot syn watch to phone without upgrading to premium plan. so cannot update time to the watch, so watch is now useless its stuck on the wrong time. cannot change watch face, as cannot syn phone to watch Show details

As long as it took to remove from the box – I searched for a good fitness tracker and the first thing that popped up was the Kore Trak 2. i compared it to other fitness trackers, and it seemed to be a great choice. I decided to go ahead and purchase it totally forgetting to see where the company is located, if there was a legitimate phone # etc. because I was so excited that I found… Read more

something that was nearly identical to my previous fitness tracker. I didn't want to order the same one that I was replacing because that one lasted less than a year and I had spent over $100 on it. I received my order within a week. I removed it from the box, charged it for 3 hours and set it all up. I walked 124 steps (which is all I really care about-the # of daily steps) and then "POOF" it stopped counting my steps!!! I tried walking faster and longer, but nothing worked! I found a form on their website to fill out to request sending it back and having a full refund. After my third attempt of filling out the form and having it, once again, "disappear" after hitting "submit" and having to fill it out all over again, I gave up on that method and tried finding a phone number. When I called the number, it went to dead air. I researched more and found them on FaceBook. After several communications with them, I realized it's a SCAM! I wasn't going to receive a refund. First I was told I'd have a new one shipped to me (why would I want that if the first one stopped working after 124 STEPS???). Within 30 minutes, I received a message (via messenger) saying I could pay an additional "$19.99 for a LIFETIME warranty"! I messaged the company on FaceBook and said "good try, but I'm not interested in paying additional money. I want a full refund! Late that night I received, yet another, message saying I would have to ship it back at my expense and after they receive it, I'd get a refund. I doubt that! I know this tracker was inexpensive and you get what you pay for, but after reading reviews on THEIR website, I really believed it was legit. SAVE YOUR MONEY and invest in something else! YOU'VE BEEN WARNED!

Koretrak – I bought two Koretrak originals a few years ago and while it took a little time to get it synched to phone, I have not had any issues with them. I only use the steps, mileage, workout, and some the sleep, oxygen, and heartrate features and have never tried to use the message feature because I really don't need to. My first Koretrak watch lasted… Read more

quite sometime until I dropped it into some boiling water (don't ask) by mistake. It never worked afterwards and totally my fault for being careless and not tightening my bands. The second one still works, but the face is getting a bit scratched up, so I just bought the Koretrak 2.0. I have been very happy with the performance of the watch. It keeps accurate steps, mileage, sleep, and oxygen. I understand that many on here do not like it; however, I think it is a good solid watch for simple fitness tracking. For me, it's much better than buying an overpriced smartwatch with features I don't really need. I wouldn't be buying them again if I didn't like them.

My Watch needs to be reset – Told there was a system upgrade and to do it.....I now have lost my blood pressure on my watch. I have sent 4 messages and NO response! I have logged out and restarted it but cannot get it back!! Please help or send a new watch .

Very pleased with my purchase but… – I purchased two of them over 2 years ago and I have worn mine every day since and I am very pleased that it does all the things they said it would. My wife only wore hers for a short time which was good for me because my band broke and then I used her band until it showed signs of breaking and no longer fits tight to the device. Not very durable… Read more

material. The down side now is that I can’t find a replacement band and I can’t figure out a way to fix it so it is now of no use to me. I would never buy another device regardless of brand to which a standard wrist strap can’t be attached.

Worried – Received the Kore 2 watch well before the time allocated so I gave a 5 star, the watch is on charge and not set up so I thought I would have a look at product reviews and I’m a little concerned. If it doesn’t work as per other people’s issues would I get a full refund ? If it does work I’m more than happy to give a good review. Show details ·  1

Absolutely the worst product and support – I bought 3 Kore watches, 2 of the 3 will not accept a charge. I tried different chargers no difference. Customer support said read the manual and we are escalating the issue. I have tried upwards of 50 times to get support. Nothing, just the same reply. Then to make matters worse the app now wants me to upgrade to premium for $20/month. … Read more

Again support says the app is free, but I cannot use it unless I pay. If you get a chance to buy the product my advice is run away as fast as possible.

Piece of trash – Hard to understand instructions. No place to ask questions. Several hours wasted trying to get it set up. Finally after research on the web it has been discontinued Show details

Garbage – ONLY GAVE A STAR AS COULD NOT SUBMIT WITHOUT IT. MInus 5 stars more accurate. Does NOT keep time Does NOT do anything it claims it does. Battery life hopeless. DO NOT BUY THIS ITEM OR ANY OTHER KORE PRODUCT

Very Disappointed – Purchased 7-3 arrived 7-12. Sleep tracking didn’t work 1-2-3 day! Also weather and blood pressure didn’t work! Purchased the life time warranty. But can’t get the company to answer by phone. Watch is defective company is fraudulent now I’m out cash! Show details

I guessed for the price it would be trash and I was right – This is the worst or the worst. Doesn’t hold a charge. Got stuck on an incoming call. Had to reset and now the time and date are stuck on 2001 and nothing will sync. Tried everything. You get what you pay for. Watch is in the trash. Show details

Customer Service is nonexistent – From day one, my KoreTrak Pro fitness tracker would not keep accurate time, losing about an hour each day until syncing with the app on my phone. After several attempts at contacting customer support thru their website, I finally received an email reply which provided useless feedback. I responded to the feedback again asking for an exchange or… Read more

refund. It's been weeks without a response. I tried the customer service phone number, only to be shuffled to an automated system which would only let me provide an email address with which they said they would contact me. I received zero response via email or phone. Don't throw your money away on this fitness tracker. I see from this Product Review website the KoreTrak been discontinued...probably a good thing given zero customer support.

If I could leave a zero I would! – Trash, waste of money, ordered 2, one melted while charging for the 1st time, 2nd one won't connect to the app and all the app does is crash...Big POS!!! Show details

Junk ! – Blood pressure monitor is definitely not accurate. Every other measurement was fairly accurate but when it came time to update the software with the app it said the update was successful but my smart watch stopped working. No way to get it turned on. Show details

Unhappy with watch – Battery life us short. 3 days at the most. It won't sync with my phone if I don't have more then 50% battery life. The only thing that is easy is tracking steps. Show details

Frustrated – I'm about to throw my new watch in the trash. Doesn't track calories or distance and customer service has been unresponsive after two help requests.

- one star. Useless as the ONLY thing that worked was the step counter.Notified company with NO resolve at all – Useless product. Did not do any of the advertised icons. The only thing it did was count steps. No resolve with company either. A waste of $$$ Show details

Fails to provide return instructions even after 3 requests – I have contacted the company 3 times using the customer service app. Requesting return product instructions the response is that they show the product delivered. They are trying to delay the return until after the return time has expired. Show details

My Kore 2 watch was a worthless – I lreceived my Kore2 and set it up as per the instructions included in the box. I charged it without difficulty the first time and the charge lasted just under 9 hours. I charged it a second time and it did not keep the charge for longer than 7 hrs. I sent an email to customer service explaining my problem and never received a reply. I can’t find any way to contact them. Show details