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Kucoin

Kucoin

Kucoin
1.3

19 reviews

Positive vs Negative
10%90%
Withdrawals ?Within 24 hours, 1-2 days and 3-4 days
Transparency ?
1.8
Ease of Application
1.0
Rates and Fees
1.4
Brand Manager for Kucoin? Claim your listing.
19 reviews
Antman
Antman3 posts
 

Kucoin allow you to deposit fiat after full ID verification then hold on to your deposit. They request over the top and in depth things to do, including emailing your full financials over normal email. That is not secure. They held onto my thousands of money for 4 days without notice. I have pushed them for a refund and will update. They are so… Read more

unprofessional and don't even have the correct processes in place. How it got approved in OZ bewilders me. I will be moving forward to see if they have acted illegally. Very, very poor Kucoin. Don't do it guys. Use any other Exchange!

Alan bashford
Alan bashford
 

KUCOIN SUPPORTS SCAMMERS February 2025 — $360,000 AUD stolen from my account and moved into a KuCoin account. KuCoin froze the account, told me to follow their legal process, and I complied — police reports, court/legal letters, and $25,000 in lawyers later. Ten months on, KuCoin is ignoring me and refusing to return the funds. They know where… Read more

the money went and have all the evidence. This is effectively supporting scammers and thieves. Do not trust KuCoin with your assets.

Mettrybegtu g.
Mettrybegtu g.2 posts
 

Me14solutionsltd he/p withdrawal// i don’t know what to say only thank you

gsgsgsghsgeg
gsgsgsghsgeg3 posts
 

Me14solutionsltd saved me from debt and bankruptcy e ye e

Chen
Chen
 

I have been waiting for past 3 or so months for a refund. I had stop loss set and price went 300% above my stop loss. KuCoin keep on claiming that they are investigating the case and refuse to give proper response or refund. For past 3 months I have been getting the same templated response """ Thank you for contacting KuCoin Customer Support. … Read more

We completely understand how frustrating this must have been for you, and we genuinely apologize for any inconvenience you have experienced. Please know that we truly value you as a customer at KuCoin, and we are grateful for your continued business with us. Rest assured that your concerns will be shared with the relevant team, and we will work diligently to enhance our services. Your patience and understanding are truly appreciated. """

i'd say avoid if you can as there are more trusted exchanges out there.

Will provide an update if they resolve this at last. Starting to think that my 5k USD is likely to be less likely recovered from KuCoin.com .. :(

Kristian
KristianQLD
 

Scam!!! – Do not put any money into KuCoin. I sent money to my KuCoin account and they ask for a verification to trade and withdraw. The verification is nearly impossible to do. They expect you to record yourself signing into an account you sent money from to KuCoin, screen record all accounts you used, what time you sent money, what coins you sent,… Read more

transaction codes and all url’s you are using. They 100% scam you and make it impossible to take your money out. That’s not all the dodgy things they ask for you to do. You also need to record a video of yourself stating who you are and reading out aloud a legal script of theirs. My money has been stuck in the account for 4 weeks now and I have come to terms that I will never see it again now. Lost $10,000. Do not ever use them. Support also doesn’t work. It’s my 5th time in 4 weeks trying to get my money out, they just keep telling you to keep doing verifications and then decline you.

Muhammad Yousuf
Muhammad Yousuf18 posts
 

Worst exchange ever – Worst exchange for crypto. They keep removing the tokens without enough notification to delist and I lost multiple tokens as I was on holiday and didn’t get time to withdraw. Stay away from them

Ang S.
Ang S.
 

Worst – Warning warning, please please don't use this exchange. They always delist token. And when they delist token You loose all your money . You can't get back your money. If you want to loose your token, your money please go ahead and use. We should pass this message to all new users

Haruki R.
Haruki R.QLD2 posts
 

Almost lost over $32,900 – Almost lost over $32,900 and I noticed some group of people are seriously taking this scam game as means of survival, All thanks to Alex walter fx help at email dt com for the refund, I will advise you to get him for your refund also.

Andy O.
Andy O.4 posts
 

Scammers – They are scammers! First I was forced to "verify my identity" - which I did, then I had to give them ALL my credit card details including that verification number on the backside of the card only to get "Oops, we do not provide service in your country (Australia)". WHAT ? You forced me to give you all my card details just to give me that [Content Removed]?!!

oakademia1
oakademia1
  Verified

Impossible to withdraw my money – I had a problem with Google 2FA, I changed my phone and download the app again but it does not show kucoin. I want to unbind (disconnect) it to bind a new one with the new phone. I have been trying it during a whole week, open customer service everyday, and the do not allow me, unless I prove recording the screen showing all the passwords and… Read more

everything a trasaccion of 300VLX that a friend sent me. As a friend did it I can not do that (if it is legal) so all my money is stuck in kucoin and I cant not do anything with it, yes, I can swap, futures whatever, but that money will not be mine never, because I they dont allow me to withdraw it without the Google 2FA, wich they do not allow me to change, even when i sent all kind of videos pictures and everything to prove my identity.

Cristoforo G.
Cristoforo G.NSW2 posts
 

Could not get an account open! ☹ – I tried to upload my ID documents in very high resolution at least 7 times and I was systematically refused an account for no good reason. Followed all the guidelines. Avoid at all costs! Super frustrating ☹

Timothy
TimothyVIC3 posts
 

Shocking – Extremely disappointing in this platform, after investing 2000.00 dollars,kucoin decided to invest the whole amount into trading without consent, after 12 months I logged into my kucoin account and found that I only have 17 dollars in account after I was told that my money was safe? And when I asked what happened to the money, the scam artists… Read more

said that it was traded. Now I froze the account and told kucrap to jam their platform where it fits,don't trust kucrap in any way,shape or form,I would have given 0 out 5 ,1 out 5 is to generous.

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Milord
MilordACT381 posts
 

Only good for the extremely technical savvy user – This review is broken up into a number of different sections that will give the user (you) to use your preferred browser's "Find on page" function to skip to your area of interest. [Summary] - Skipping [The Product]: KuCoin Wallet [The Pros(+) vs Cons(-)] [The Final Thoughts] [The Pros(+)] - Very informative application - A One-Stop Shop [The… Read more

Cons(-)] - Not customisable - Information overload - Not for beginners to intermediate users - The viewing experience is not ideal on a smartphone and instead on a Tablet - Initial Coin Offering (ICO) listings are a gimmick at times

[The Final Thoughts] I am not impressed with the smart-phone application for KuCoin. Despite being a technical minded person, I just found this to be insanely and ridiculous to use properly. And unfortunately for this review, I hate it.

Having only used the KuCoin digital wallet application installed onto an Android smart-phone, this application is very informative, has a depth of application capabilities and perhaps for the extremely technical individual, it may well tick all of the boxes for that person(s).

However, the application is very overwhelming with information that should allow the user, to pick and choose what is important for them as part of the user experience. Instead there is no option what so ever to customise the way you want it to be.

The ICOs as mentioned in [The Cons(-)], are a gimmick at certain times. ICOs are basically a token that comes to an initial offering that allows users to repurchase and/or make a financial commitment, sort of like buying stock shares, in order to raise capital. I tried to get into one ICO listing and abiding to the complex rules, I didn't get anything as a result.

So my experience in the use of KuCoin is compounded by setbacks / failure to deliver to build any level of trust or confidence in this platform.

Overall, if you're interested still, then why don't you go and download it and try it. Try before you buy.

Britney Avery
Britney Avery
 

Please don't invest as they are full of scam – Please don't invest as they are full of scam. firstly, they can not allow to use any trading platform. We must have to download from them. They claim no fees if you have 3 or more open trades. I lost $20K to them, they will eat your money away working sneakily in the background. Very difficult technical support. I was only lucky to get back my funds with the intervention of ( Ww w .glowbancircuit . tecH )

Amin
AminNSW13 posts
 

Untrustworthy platform – Do not trust on kucoin, they have recently listed IZI, which after listing, literally became zero. New listing skyrocket on binance and coinbase but kucoin just list useless coins for his own benefits. Better to find trustworthy platforms and kucoin for sure is not the one. Show details

Zane
Zane4 posts
 

Bad experience overall! – Customer service takes too long to reply to questions. I experience many issues on the app with depositing and entering orders, I lost like $150 when buy and transferring coins off the platform. Never again! Show details

Jansen
JansenVIC
 

Worst crypto platform I have used – Honestly can’t believe how people use Kucoin? Probably one of the slowest websites and the most complicated to use… seems they are too worried about giving away money and cars then improving the exchange. Show details

Gale
GaleWA17 posts
 

Very Good Exchange – This exchange is exceptionally user-friendly. For a beginner, especially, it is easy to use. Navigation on the site is easy, due to the well set out presentation of the pages. I like the overall pie chart graphic of your assets and the bar-chart display of the value of assets. They have many good promotions, trading competitions and soft… Read more

staking, where you get a bonus for holding a coin.

Their own coin is a consistent performer.

The support people are fantastic! Their communication with clients is superb. They proficiently direct you to where you are trying to get to.

Structurally, trading is extremely flexible: I tested out doing micro trades, there are no cumbersome, unnecessary or arbitrary limitations or barriers, to trading exactly as you like - in terms of the minimum quantities being required to execute a trade.

Some exchange set minimum trade amounts, reasons I am unable to determine? Such limitations, have, on other exchanges, been present which I found very annoying and frustrating, when trying to use their platforms.

Kucoin are much better! Also they are friendly, helpful, professional and do not 'look down on you' for not knowing things.

Kucoin trade offerings are quite extensive as well. Many of the other exchanges have much more limited offerings.

There is really not much at all that I can find to not like using Kucoin. They are a breath of fresh air, putting the customer's needs first, across the board, they stand head and shoulders above many exchanges.

Great job Kucoin!!

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