The best, most ultimate, amazing mascara
I just tried your Telescopic Mascara for the first time and I am BLOWN AWWWAY. This is, by FAR, the best mascara I've ever used. I have pretty long eyelashes and am pretty picky about my mascara. I'm usually left desiring something even with high priced mascaras. I would honestly pay top dollar for this product!! My lashes are long, separated, and full after using this uhhmazing mascara. 5 Stars, A+, killed it. I have never in my life written a product review. But I felt it completely necessary to sing the praises of this perfectly balanced mascara. THANK YOU so much!!!!
L'Oreal consumer care provides outstanding service
I contacted L'Oreal consumer care to query a couple of the contents in the box as they had a different brand name on them. It looked like the products had been mixed up with another brand. They responded to me very quickly, even though it was a Sunday, and asked for some information from the box. They gave instruction as to where to find the info so it was a simple and quick process. A day later on the Monday I received a gift voucher as a gesture of good will even though I don't think the problem was actually their fault. Thank you for your above excellent service and not turning this into a drama .
Horrible liquid foundation
The most horrible liquid foundation I have ever applied to my face is L'Oreal True Match Liquid Foundation. Please don't waste money on this product even if it is half the price (which is often the case because of its inferior quality). It doesn't blend at all (despite what it promises to do), it is way too glowy and it looks like you have a facade instead of makeup on your face. Horrible!
Brow stylist Micro Ink Pen
At first, I thought, it's okay. I put it in my makeup bag, in my purse. Day 2,, I open my makeup bag and noticed the Micro Ink Pen's top was off and the pen's brush was exposed, so naturally it was dried out.
It didn't close with the usual "click". It was very unstable.
This is a huge problem and lessens the life of the product.
I won't buy it again.
2 days use: $10.00
L'oreal have re-invented the meaning of customer service and it is AWFUL
I have been a purchaser of a men's fragrance called YSL Pour Homme for years and by years I am talking more than a decade. Sadly it was discontinued a while back and my last bottle has run out. I decided to contact the new owners of YSL brand - L'Oreal of Paris, to ask which would be their nearest fragrance in the current range to the original.
Despite their claim that all enquiries are answered within 2 or 3 business days I waited about a week and then received an email saying that due to a LOT of enquiries, there was a delay and it would ta...ke longer. That is fair enough. But a few days after THAT I received an email saying "Thank you for your email. If you could contact us on 1300 651 991 and mention that you have received this email from me, one of our team of experts will be more than happy to assist you further." A little bizarre and lazy really as it would have been quicker and easier to answer the query IN the email they were sending me and not tie up other staff on the phone....however as I was more interested in continuing to buy from the company than they evidently were to sell to me, I made the effort to ring the number as requested. And I got through and waited on hold for around ten minutes with the occasional message offering me the choice to hang on indefinitely or leaving a message to receive a call back! SO, I eventually decide to leave a message and following the prompt.... I pressed #1. HUGE mistake!! Why? Because I get a message telling me the mail box is full and thanking me for my call before cutting me off! NO offer to go back in the queue (which if ANY of the preceding wass a guide was probably unmanned anyway), JUST cut off!!
Loreal Excellence Perm colour - Waste of money! Does not cover grey
Despite the claims on the box, this product & colour (Vienna) does NOT cover grey hair. In fact, it didn't cover any of it whatsoever. A complete & absolute waste of money. I am fed up with companies making claims & information on products that absolutely do NOT 'live up to' the claims made. I'm fed up with paying money for a 'dud' product! Don't waste your money.
Clumps Clumps Everywhere!
Voluminous Lash Paradise liquid eye liner appeared at first to have it all. Perfectly firm and precise application tip, deep black colour and an pretty rose gold and black colour scheme. However, unlike the standard Black Mica liquid liner I have been faithful to for years, this product flakes off in large chunks throughout the day. I can't trust it to stay put and I am disappointed. To the trash it goes!
L'Oreal Infallible Foundation shade 220 Sable Sand
I have been purchasing the above product for quite a few years now. I always buy shade 220 sable sand .
I have loved the colour , coverage and consistency of this product for my mature age skin.
This time I was extremely disappointed as the foundation appeared watered down. It was so thin ,I had to put twice as much on . I think I will have to look for another brand as I cant afford this happening on my budget !!
I am rating customer service not the Kiehl’s products
I have been ordering Kiehl’s online and for the record I love the products. Kiehl’s is distributed by L’OReal Australia and my dissatisfaction is with them. A few weeks ago they had a product offer of pay for 30 mls but get 90ml. When my order arrived I only received a 30ml bottle so I contacted them to advise them of the issue. After several emails to them they eventually asked me to take a photo of the order which I did. I heard nothing and wrote several more emails and eventually heard today that they obviously didn’t believe me and insisted...I had received 90 mls, which I did not. This whole issue has left me feeling devastated. There lack of communication has been appalling and now to receive this final email is the last straw. I could not recommend this company to anyone as a distributor.
Loreal most certainly has many good quality foundations and yet their foundation shade ranges are so so bad. I have a lighter complexion with yellow undertones and yet every foundation is either too yellow, too light, too orange, too pink. I don't have a foundation shade in their range but those who do should definitely try their products.
$20 lipstick: colour weaker than tester
1. Stock of L'Oreal's lipsticks at Priceline was good - however, about 3 or so TESTERS were missing. Apparently the supplier does not respond to their requests for testers. How can they sell a SEALED item without tester to try?
2. I purchased a L'Oreal "long lasting" item from their Colour Riche range based on the tester in stock. After one cup of coffee in the morning - there was hardly a trace of it 1.5 to 2 hours later. I went to Priceline and they tried both the tester and my purchase of the "same" colour. The assistant seemed surprised...how easily mine came off compared to the tester which in my view was superior to the one I had purchased the day before. 3. It was as though there was LESS PIGMENT in the sealed product than the sample tester. I called L'Oreal who were most unhelpful and in denial. I called Priceline who were most businesslike and offered a swap or a refund. Hats off to Priceline but... L'Oreal lipstick buyer... beware!
I've bought two Infaillible lipsticks. Presumably for security reasons they were tightly wrapped with Sellotape in two places, with no tab or other device to break the tape. I used a knife to get under them, but the sticky glue remained. I cleaned it off as far as possible with eucalyptus oil but they're still sticky and will be picking up fluff etc for the life of the lipsticks. Won't buy them again.
Boreal true match liquid foundation
I bought 1D/W Golden ivory, as I am pale skinned, but didn't want to look too white. Was hoping for as slight tanned look instead got yellow. This product is very thin and when applied thinly emphasises pores more than any other foundation I've come across. Building it up to fill in pores only produces "caked on" look. Bought Loreal primer at same time and this caused product to peel off! With or without primer not a good result. One for the bin unfortunately. Have not used the primer enough yet to comment on it but it certainly seems incompatible with the foundation.
Love my straightener
I got a L'Oréal steam pod straightener I love it although I can't get the pre straightener cream hair product any whete
Little bit of Magic
I've been re-coluring grey hair for ever - or so it seems. And at times that every four to six week hair appointment seems to come all too quickly. And then suddenly you get invited to something special. And you look at your hair. And all you can see are grey roots. Those are the times that when you ring your hairdresser you find she can't fit you in for at least a week. And there's no way you can be seen with your hair the way it is.
Enter L'Oréal Magic Touch.
I have to admit that in the beginning I found it a bit difficult to use. Someh...ow I expected it to be something like hairspray. Instead, it has a short little tube that makes it look like Doctor Who's Dalek. When I first sprayed it, it sprayed everywhere except where I wanted it. I eventually worked it out. I shake the little can thoroughly, then I direct the nozzle at the starting point almost at skin level, and follow my grey line. As Dalek would say, extermination of grey complete. And it lasts until my next wash. As a matter of fact, it's so strong that my hairdresser usually cleans it thoroughly before applying the colour so it doesn't interfere with what she's putting it on. For me, it's a real life-saver.
Questions & Answers
I have been using infallible advanced make up ever since it was introduced. I recently purchased a bottle from priceline and the security seal is difficult to remove and I am now left with a sticky bottle, is this normal or have I purchased old stock? not pleasant to handle each day!!!!!
It depends on the store. I highly doubt you will have an old product, and usually a product will still stay great after 5 years of it being manufactured without any oxygen being released into the bottle ( no one testing stock ) . I know at my work we tape around the bottle so people don't open 'stock' and have no issues. Best thing to get the sticky stuff off is using tea tree oil with a small towel.
Hope this answered your question :)
I often have the same problem (with various products) of the price tag/seal leaving a sticky mess.
Good Tip: Rub some eucalyptus oil over the area with a cotton ball! It'll take any residue right off of your product. (Some take a little more work to get off that others though!)
Hope this helps.
I would like to be able to buy the colour that suits me so well the number is 144 natural ivory why can't I get it now it is slightly pink just lovely ??
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