Review your last buy on ProductReview.com.au
Brand Manager for LaceMade? Claim your listing.
Suzanne G.
Suzanne G.NSW
  Verified

I ordered a dress from LACEMADE in May 2025 and had to return it at my own cost (AUD $41, tracked shipping). The return was delivered, but I have never received a refund. I contacted the company multiple times by email and Instagram DM but received no reply. When I left comments on their posts asking for an update, they deleted my comments and blocked me from posting further. I’ve since had to escalate this through my bank and lodge a complaint with consumer regulators. Extremely poor customer service — I would not recommend buying from LACEMADE.

Ask the reviewer

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.