Lane Woods Jewelry

My wife is satisfied – Recently I ordered a new necklace for my wife and their staff helped to pick the best one. She really really loved it and I am very happy how this entire thing played out. Thanks a lot. Show details

Zero stars – Ring looked beautiful out of the package. The rose gold faded within 3 months and the stone itself bent over in half. Customer service would do nothing about it except offer a discount code for a new purchase. For $300- I expected WAY more. Please do not waste your money.

No refund – I return a set of rings to this company, by their instructions in April, I haven’t received a dime from them, I sent them about 50 emails, no refund, this place is really really bad, do not buy from this place, Show details

Terrible Company, do not order – Necklace arrived several weeks late, no reply from customer service. The necklace was poor quality and didn't appear as advertised. They took another several weeks to provide a return address... And then never refunded the money! In short: Scam.

Really really cheap jewelry – The piece I received was cheap and ugly. I ask for auth to return and they accepted but are refusing to refund my money. They have stopped responding to me Show details

Worst experience ever – I purchased a ring in November and I still haven't received it. In January they sent me a ring that was huge and didn't fit any of my fingers.Sent it back. Certified mail to insure that they received it and still haven't received my order. This ring was supposed to be a birthday gift in December. I waited and waited. I think this is an excessively… Read more

long time. Customer service is not helpful. They keep saying that the ring is in transit. Unless you want to wait months for your purchase to arrive, Do Not Order from this company.

Do NOT buy from this seller – So sick of these shonky websites. Ordered 12/01/23, company says 3-7 days for shipping but nothing. Buyer Beware, this company is 100% crap, don’t waste your money here.

Fake certificate – Brought a necklace checked certificate on google for the correct website certificate and it’s fake the registration number is not there but if you go to their site on the certificate it’s there but their website is fake the real company says not listed so upset but apparently it’s called a brushing scam Show details

Returned Product but no Refund, no Answer – Received the wrong product. Returned it per their instructions. No refund received and no answer to my emails. Show details

Rubbish – Absolutely disgusting. It’s like a child’s ring from a toy shop if not worse. Total rip off. I’m on pension and thought I would spoil myself only to receive this rubbish and off course returning it will be almost impossible. Show details

Customer service severely lets them down – Website states incorrect crafting and shipping time. I had to hound them via email and Facebook for any kind of update when it was overdue and not even shipped yet. I asked for a tax invoice a week ago and still have no received it. Once finally here, the ring is nice. If customer service, promises and information provided was close to factual or… Read more

good, they would’ve received a far better review. Fix your customer service. I will be going elsewhere for the wedding band.

Very Badly Made – I ordered 2 moisannite rings that were supposedly hand made. The quality was very inferior and looked like something you’d find in a Christmas cracker. Nothing like the pictures on the website. Took over two weeks more than they had promised and was told , that as I had been waiting so long , they would send a sterling silver gift, which I never… Read more

received. Sent the rings back and provided them with a tracking number and receipt by email, but after over 2 weeks waiting, have received no refund, which I was promised as soon as I provided them with the tracking number. I also had to pay for return postage which was $29.00.