Laurastar Steamup G4

High maintenance – After a substantial overhaul I am updating my current experience. The Laurastar heats up in around two minutes with reasonable temperature control. It does require substantial maintenance ie after each use I drain and flush the boiler. The actual quality of the ironing is good but no better than the Russell Hobbs unit I purchased whilst waiting… Read more

for the Laurastar to be repaired.

I am still dubious of the Laurastar reliability and I will monitor the performance closely.

Fantastic when it worked!! – Fantastic when it worked! This thing repeatedly broke down from the start. Whenever I contacted customer some port, it was my fault somehow. Apparently once a month you're meant to conduct a full clean out of it – turn it upside down, open the tank using a coin, empty out, wash, then refill tank with boiling water, which is not easy to get to… Read more

and leaks water during the process. So many times we needed to iron clothes for work and it just wouldn't do a thing. They claim my lack of maintenance is why the on/off buttons stopped working as well.

Rip off! – Bought a Steamup G4 from Myer in 2006. They talked me into getting an extended warranty. Dealing with extended warranty company was a nightmare. After only four years I no longer use this iron. Sitting in my laundry as a reminder never to purchase Laurastar again. Has caused a lot of frustration. Been in for repairs 2-3 times. When iron was… Read more

returned to me after second repair, I think the driver must have dropped it, base of station was totally cracked and hence back to Laurastar.

Some of the faults encountered: Pump stopped working, leaking water, teflon shoe continuously fell apart, on/off button jammed on more than one occassion, the last time this happened I put the iron away for good. Awkward to clean/flush. Over $1000.00 down the drain. With the money spent on this iron I could have hired someone to do the ironing and saved myself a lot of stress. No offer of replacement iron whilst yours is in for repair.

My G4 has just suddenly stopped producing steam – There is no denying that these irons are brilliant when working but my g4 developed a problem early in the second year and was sent back for repair. Again it has suddenly stopped producing steam! These are expensive to buy & us consumers should not have to keep paying out to have them repaired in such a short space of time. Laurastar have now… Read more ·  1

discontinued the g4 model and you have to ask yourself why? If there is a faulty component on a car it would be re-called and the problem rectified free of charge. Clearly there were component issues with the g4 hence the discontinuation! Reviews of laurastar products are more bad than good and they are slowly losing face! Laurastar should do the right thing and rectify our irons purchased within the past three years as there has to be numerous consumers with laurastar irons in cupboards which no longer work and will cost a minimum of £50.00 just to have them looked at. Powerful iron and not too heavy expensive to buy and keeps developing faults

Disappointed – i have a Laura Star G4 and it keeps on beeping, even though it is full of water. Also when steam comes out its in massive droplets wetting the clothing. It only gets used approximately 10 minutes a day if that! Not happy, very expensive and not worth the price, especially when there are cheaper ones on the market that work and last a lot longer!

Mixed feelings – I purchased my steam up (green model) not sure of generation?? Just on 10 years ago, and although it has lasted this time it has been in for two expensive repairs/services that means you're without an iron for a long period which is a real Pain and now it is constantly taking on water and leaking it everywhere!! I love my iron regardless of all… Read more

the issues I've had with it, although I'm

Not sure if I should purchase the

New "lift" model??? Trade in seemed worthwhile $250..but TVSN are basically selling for the same price without trade and offer a repayment plan...Or should I just buy an older model on ebay??? If so which Model???

Annoying – No steam, keeps beeping, very very frustrating. I will never buy or recommend this product ever again.. I wish I had read the reviews. Dozens of bad ones, only a couple of good ones. I would never have risked buying this product, if I had read the reviews of it When it works, it's great Works intermittently every time we use it. The beeping drives us crazy

Dissapointed – For such an expensive iron i feel i should get more than 2 years of service before it stops working. I flush it out at the beginning of every month but alas it will not work again. I really cant see the point of spending another $200 to have it repaired again. I don't iron for a living i only do our household ironing and would expect to get better… Read more

quality form such an expensive iron. I have just checked out reviews on irons and Tefal puts it all over Laura Star. I am thinking i need to give that a try and see if i get longer life out of it. I really can't see the point of spending $200 every 2 years or so to keep my Laura Star going. I guess we live and learn. Hope i don't get duded this time Great when working, but not consistent enough for the price you pay. I expect to get more than 2 years from a product that is so expensive. Only works for 2 years even though i maintain it as the instruction booklet recomends

Very unreliable and expensive – I have had this model for approximately 4 years. Seems all people have tended to have the same issue. It is great while it works but like other reviews, after a repair of it approximately 18 months ago as it wasn't producing steam (costing $175.00 for repair) it has just packed it in again. For some reason you tend to think when you buy something… Read more

more expensive it should last longer than 4 years. I am not prepared to have it fixed for a second time as I believe the same problem will reoccur. Save yourself the monies and aggravation. Now what do I do with this piece of junk..... Great in the beginning Seems to break down every 2-2.5years

When working, it is great!!! – Have been happy to a point (works brilliantly when working), but now looks like I need another repair. Iron not overused but now cutting out after around an hour, red light comes on, no steam. Called for repair and it appears short staffed in SA. Hoped to have it back within 3 days, can't even look at it for 3 days. Now have to buy an interim iron… Read more

to get my by with my business shirts, would have thought paying well over $1,000 for an iron, would have been more of a priority. Ease of use, speed of ironing. Unreliable.

Great Product, Great Price, Excellent Service – Could not be happier with my recent purchase of the Laurastar G4 Evolution. Product does exactly what it says and makes ironing a breeze. After using this Laurastar product I doubt I could ever go back to traditional ironing again. Any concerns I had were quickly put to ease by Sandy in customer service. She was extremely polite and helpful with… Read more ·  1

fantastic product knowledge.

I would recommend this product and company to anyone looking for their next iron purchase. 3 minute heating time, 1L removable water tank, Reliable, makes ironing a breeze

Iron stopped steaming – I have a Steamup G4 which now only works for about 3/4 of a year, then it stops producing steam. I get it repaired for around $200.00 then it will work again for a while. This has happened twice already and it has stopped again. I am very disappointed in the quality of this product. I definitely not overuse the iron and use only filtered water. I… Read more

am sorry that I ever bought it and would not do so again. Maya.

No steam, stopped working for the 3rd time

Very disappointed in this iron – From day one water leaked from the container. My iron is not even a year old and the switch blew up when I turned it on. I only use it to iron for 10 minutes a day so it is not from overuse. Very expensive and doesn't live up to expectations. Cut ironing time when the iron was working. Container on tank leaked water.

Reliability issues. Expensive to fix – Had this iron for a year and it broke. Got in fixed under warranty. A couple of years later, no steam. Got it serviced, was charged more than $200 (can't remember the actual amount), 10 months later, same problem. Called Laurastar service. Was told that it is no longer under the service warranty i.e will have to pay another $200+. And was told… Read more

that it could be because we did not flush it regularly. I am throwing it out. There has to be something better and more reliable out there. So I am starting my search and Laurastar will definitely not on my list. It irons well when it works Not reliable. Very expensive to fix.

Can't live without my Laurastar! – I can't speak for the G4 Evolution, but the G4 Steamup (previous model) has been a godsend! I always recommend Laurastar to my friends and family and the sales/service staff at the Alphington service centre have always been great! I have had the Laurastar G4 for almost 6 years now and the main reason why I decided to go with this brand was… Read more ·  1

because the showroom/service centre is about 15 mins from where I live. Secondly, Laurastar has always had a good reputation. Thirdly, I originally saw this product at one of the craft shows and I then decided to go to the showroom for another demo and a try. All I can say is that I absolutely love my iron even though its a bit temperamental at times! After about 11 months of use it didn't work, ie. wouldn't draw water etc. I took it back to the service centre and they fixed it free of charge as it was still within the 2 year warranty period - no questions asked. I had also chipped the black base which also got changed at no cost - I was thrilled. Back then, they also had a chrome ironing board which I purchased, and after a little while, that too wouldn't stay closed when you folded it up in order to put it away. Again, that too got swapped for a new one without much hesitation. Since then, I have had the usual issues such as after refilling the water, the machine wouldn't draw it in and that noise wouldn't stop. So, I foolled the machine by switching it off before it ran out of water and refilled it before it beeped to let me know it ran out of water. Doing it this way, I had less dramas with it not working and then having to wait until the machine cooled down and try switching it on again. I was about to take it to get serviced again as it stopped working for a good week until I drained the water again and gave it a good shake with clean water in the boiler. Low and behold, it started working. I didn't mind having it serviced, but its just that I can't be without it for too long! I have had a solid 6 years' use out of it and I can't comlain! Although its been frustrating when I really needed to iron something for a special occassion and it didn't work. But, all in all I can't recommend it enough as it definitely saves me time especially ironing hubby's work shirts and slacks etc. The staff so far have been great because I initially did 4-5 trips to Alphington to get the abovementioned issues sorted. Ok, its not cheap, I don't know what other steam irons are like these days because when I bought mine, there simply wasn't anything similar on the market.