5Lavazza Desea

Lavazza Desea

 VerifiedMPNs:18000293, 762063 and 8000070019478
5Lavazza Desea
3.6

14 reviews

PositivevsNegative
57%21%21%

Product is used
  • Daily
Build Quality
4.4
Value for Money
4.0
Ease of Use
4.1
Cleaning & Maintenance
4.2
Noise Level
4.2
Consistency
4.8
Milk Frothing
4.6

Reviews

14 reviews
SteveB
SteveBMid North Coast, NSW48 posts
  Verified
Ease of Use
  • Thumbnail
Kennethb
KennethbSydney, NSW2 posts
 

Don’t buy this machine

Purchased Desea in March 2023 and was replaced in 2 months because of 3 faults, capsule tank full light on when empty, leaked copious amounts of water and descaler was non functional. Unable to register original or replacement machine for warranty purposes. Replacement machine has exactly the same faults, Lavazza hasn’t responded to my communications. I wish I hadn’t upgraded from the Fantasia as there were no issues with this model. Very disappointed with the lack of service and professionalism and I will never buy or recommend a Lavazza Coffee Machine. Show details
Noise Level
Consistency
Milk Frothing
Narelle
NarelleCranbourne2 posts
 

Not hot enough

Just purchased the machine back in august this year after having the Jolie with milk machine for three years. I purchased it from The Good Guys on Sale for $250. I wish I had on just replaced the Jolie as that was on sale for $180. This machine does not make the coffee hot enough and I have tried many different ways to get it hotter. Plus if I won’t to make more than one coffee it is an inconvenience in that I need to keep emptying the coffee that is made in the glass cup/jug into another cup to make another coffee. So disappointed in this machine Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Edward
Edward5 posts
 

Lavazza Desea

When the machine makes the coffee, it is very nice. Having previously been in the coffee machine repair business, I know a bit about how these things work. The problems with this machine is the heat is set too low, even when set at higher level. Ideal for espresso, but useless for flat whites etc. I got around that, by warming milk in microwave first. Another problem is the vagueness of the owner’s manual, especially when descaling light comes on. Instructions are wrong on how to activate the descaling process. I found the correct way on google!
Nothing wrong with Lavazza coffee, a nice drop. But the setup of this unit needs modifying! I find the help from the retailers knowledge regarding this machine is laughable! Show details
Build Quality
Ease of Use
Consistency
Milk Frothing
Lavazza
Lavazza   DM   
More

Hi Edward, Thank you for the feedback we are pleased you are enjoying Lavazza coffee. Please feel free to contact our service centre directly on 1300 307 171 should you require any trouble shooting with your Desea machine.

The Lavazza Team

George S.
George S.Sydney, NSW6 posts
 

Very quick and easy to use

The coffee machine is very easy to use full automatic and quick. Be careful to put exactly the amount of milk otherwise you don't have a lot of frothing. Very good machine overall Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Charles W.
Charles W.South East Queensland, QLD7 posts
 

Excellent product

No doubt about the excellent quality of Lavazza Coffee Pods and now I have mastered the machine I have changed my opinion of it to excellent.
Perfect coffee every time. Also having used 2 Nesspresso capsules for a coffee previously I now only use 1 pod of Lavazza Passionale Show details
Value for Money
Ease of Use
Noise Level
Christine M.
Christine M.Perth, WA
 

Nothing but trouble

My Lavazza Desea has only been used a few times. The first time I made a latte I could not remove the glass mug, and phoned Lavazza who said they’d never come across this problem. After much struggle I removed it. My next cup was very stiff to remove but eventually came out. Today I made another latte and the cup was again stuck. It seems that the magnet refuses to release. I have, after much trouble, removed the cup but the top part with the frothier and steamer is still attached to the magnet and nothing I do releases it. I am returning it and definitely don’t want another Lavazza Desea! Show details
Sam
SamGreater Melbourne (Inner), VIC2 posts
 

Disappointed

Having few issues with it and very disappointed in it.

1) it takes long time to make coffee when just using normal mug (not froth cups provided).

2) the capsule tray indicates it needs emptying sometimes after only 3 or 4 being in there. There also seems to be lot of water in capsule tray.

3) the lid of glass cup provide does not sit on it right and makes it hard to slide it in to machine.

4) the descale light came on. However it won’t allow me to descale. I have followed instructions to the letter. I have looked at YouTube videos. I have tried turning it off at wall and on again still won’t work.

I have tried to make contact with lavazza 3 times and have these concerns addressed still not reply.

Coffee tastes good!! Show details

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Liam P.
Liam P.Greater Melbourne (Metropolitan), VIC5 posts
 
Build Quality
LouiseC
LouiseCSydney, NSW10 posts
 

Perfect..great addition

Able to make coffee with milk using the frother and glass included. No need for an additional milk frother..can't beat a lavazza pod coffee machine...this is my 4th lavazza machine...upgraded
 Show details
Noise Level
VDS613
VDS613Greater Melbourne (Inner), VIC2 posts
 

Simple 1 Touch Machine - Love it

I bought this machine 15 days ago. Its a simple one touch machine which has the options to make it extra hot as well as extra froth (just like a Barista coffee does). I love the options to choose the size of coffee. Its a compact machine filled with a lot of features and easy cleaning. LOVE the MACHINE n the COFFEE! Show details
Build Quality
Value for Money
Noise Level
Peachy
Peachy26 posts
  Verified
Value for Money
Darren Grant
Darren GrantPerth, WA7 posts
  Fair Incentive Verified

Almost perfect

Great functionality but beware your limited to the type of pods you can use as there isn’t an alternative you can try.
If I was to purchase another machine I would purchase an Nespresso type as you can use any make of pod a much better idea. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Milk Frothing
LaoK
LaoKPerth, WA10 posts
  Verified

Some like it hot!

A good machine but the coffee isn’t hot enough. I have to pre-heat the glass milk jug and my coffee cup. Even though I select the temperature increase button I have to turn the machine off whilst it is heating the milk, and before it dispenses the coffee, then re-start the machine in order to get hotter milk.

The end result is a pleasant coffee with well frothed milk. Show details

Value for Money
Noise Level

Questions & Answers

Michael Martin
Michael Martin

Hi,
I bought a Lavazza Desea Modo Mio coffee machine in November 2022 & it worked perfectly up to three months ago when I noticed that the descaling process was taking longer than usual. I descale as soon as the descale warning light comes on, which, in my case is around every four weeks. I always use Durgol Special Descaler & afterwards I use a Caffenu cleaning capsul to clean the brewing chamber & spout. In February last, I started descaling at approx. 3pm & turned the machine off at 8pm & turned it back on at 9am the following day. The descaling light eventually went off at 11.30am. I emailed the lavazza 'Help Desk' explaining, received an acknowledgement & was told I would be contacted but have not heard back (19/03/24).
My descaling light came on yesterday morning & I have spent most of yesterday & today (it is now 4pm) running water through it but without success. I buy my Lavazza capsules in bulk & have recently taken delivery of a couple of months supply so binning the machine would be a painful option.
Any helpful advise would be appreciated.
Michael Martin.

SteveB
SteveB  

Hi Michael,
I would ring Lavazza directly even though the machine may be out of warranty 1300307171

Michael Martin
Michael Martin  
Michael Martin
Michael Martin  
Dana
Dana

Brand new Lavazza A Modo Mio (less than a month old) and the descaler light won't shut off. Descaled the machine anyway, the light still won't shut off.
Any suggestions?

SteveB
SteveB  

Hi Dana, I would contact Lavazza directly.

Lavazza
Lavazza   DM   
Dana
Dana  

Thank you all. It's much appreciated

Barbara Smith
Barbara Smith

The Capsule Full lLght won't go out on my Desea coffee Machine. I have if course emptied it and it was only half full, but it still won't go out. I have tried turning on and off at the wall etc but to no avail. Had it less than a month!

See all Lavazza Desea questions

Details

CategoryCapsule / Coffee Pod Machines
Price (RRP) $349
Input Power1,500 W
Dimensions 280 x 145 x 380 mm
Weight4.5 kg
Capsule CompatabilityLavazza
FeaturesDisplay Panel and Touch Screen
Milk FrotherNone
Auto Shut-offYes
Shot FunctionsEspresso
Manufacturer Warranty2 year(s)
Colour / FinishBlack, White
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  • MPN: 18000293, 762063 and 8000070019478

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