DeLonghi Nespresso Citiz
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Best Morning Routine Upgrade! So glad I pulled the trigger on this one. It’s definitely a bit noisier than my old basic model, but the quality of the coffee is night and day. The milk texture is silky smooth, and it makes getting ready for work so much more enjoyable. Fast, reliable, and way easier to clean than my previous machine. 10/10! Show details
Delonghi Coffee Machine – Thanks Paul at Margaret River Retravision. So helpful in organising my coffee machine. This machine is awesome and is perfect for our caravan.
Spot on – Well hooray.. Finally a product that is consistently good. It is good combination of machine and frother with very good results on the pour. This review is going to be short - dont hesitate , buy it or get someone to buy it for you :) I got mine as a Xmas present so thats even better. Just be carefull with the frother it can easily overspill if… Read more
you get to much milk in it. I think the fill line is a tight border too. I use compatible pods not the brand name as I like them better , they work good in this machine as you can see in the pic.
The best option is the electronic fill adjustment and I have not seen that tech since I was working on large coffee machines in the early 90's , it is consistent and probably a good idea for Australians as we just dont understand that a proper espresso is very small.
Neat and tidy design , well thought out with the dual cup platforms.
Reviews with attachments
Love my morning coffee – Easy to use, so simple and it takes all makes of coffee pods. The milk frother is perfect for making either hot or cold milk. Coffee is always hot and makes a great start to my day. Show details
Greatest Coffee Machine – Purchased one of these 6 or 7 years ago and probably made 6000+ great coffees with it. Had to purchase the same again and very happy with it from the start. Strong hot coffee with lovely hot frothy milk every time. I use mugs and heat them up for a minute or two with hot water to give me even hotter coffee, that stays hotter for longer. Show details
A compact coffee machine – The classic black DeLonghi Nespresso Citiz machine was the perfect size for us. With the versatility of multiple brands available for pod flavours and intensity, (we also purchased a pod draw to go underneath the machine) and the addition of the attached milk frother- this was a perfect choice for our lifestyle. Being compact it can sit right on… Read more
the bench in the kitchen without being intrusive. It is easy to clean and operate, with user friendly buttons and access to the water tank. The only drawback is the coffee is not always piping hot as we like it, but with a top up from the kettle and hot frothy milk, it's not a point to be laboured. Great little buy and is used daily without any hassles.
Don't buy this product – I am just tired of getting problems with these coffee machines. I have now a third of them, as you see in the picture one of them has not lasted more than 3 years. Always have the same problem, lights start blinking and never stop. Allways the same frustration, always nothing tells you before that your machine is going to break tomorrow.
In-depth reviews
Lasted 12 months, but then failed. Unable to get repaired under warranty, even given 2 year warranty – This machine worked well for about 11 months, and we were happy with the coffee it provided. However after 11 months, water started leaking from the back of where you insert the capsule, and got progressively worse, until only half the water was going in the cup, and the rest was running out behind the capsule into the drip tray. The machine is… Read more
supposed to have a two year warranty, so we returned it to the Good Guys Essendon where it was purchased. Good Guys sent it to their repairer, Service Shed in Keilor East, and said they would get back to us in 2 to 3 weeks with an update. Now more than 4 weeks has gone by, and complete silence. Good Guys provide a link to a website where you can supposedly check on the progress of your repair, but the repairer doesn't update the job. Have tried calling Good Guys Essendon to get an update, but they just refer you to Service Shed. So beware of trusting the 2 year warranty provided for this machine - if it does fail within the 2 year warranty period (which ours did), it has proven impossible for us to get a repair or replacement. DeLonghi needs to provide a better system for repairs under warranty if their warranties are to be trusted and provide any consumer confidence.
Can't live without – I am a mum of 5 so obviously need my coffee fix daily. I was drinking the usual supermarket coffee and got sick of it. I started looking into coffee machines and thought this one looked easy to use and would look good in our kitchen with our other decor. We purchased it without even trying the coffee as a gamble. We purchased it through myer and… Read more
had to go into Nespresso for the coffee pods and to verify our machine for our warranty. They staff were absolutely wonderful and have continued to be wonderful every time we have gone in.
The machine itself is the best thing I've purchased for my kitchen. The milk warmer is fantastic, we also use it for hot chocolates for the kids. The coffee itself tastes amazing and we always compare our cafe coffees to our home coffees. The machine is a little bit loud when the coffee is being poured but other then that it's fine. It's easy to use, easy to change flavours of coffee and easy to change from Capp to flat white. It's an all round winner in our house and I would recommend it to everyone, we even bought both parents one each for gifts!
An awesome little machine. Consistently good coffee. Quiet operation – For such a small outlay, this is a high quality machine. The setup is quick and easy. Heating time is incredibly short. By the time I go to the fridge and get the milk out, and choose my desired capsule, the unit is ready to go. It's really easy to use, even for coffee novices. Simply lift the lever, drop the capsule into the top of the… Read more
machine, and lower the lever. Then select your coffee length, and with in a few seconds, gorgeous espresso and crema is flowing into your glass. The Nespresso range is extensive, and there are some real gems in there, too. My favourites are "Ristretto", "Arpeggio Decaffeinated" and the single origin "Indria". The decaffeinated range is brilliant. I'm impressed at the excellent taste of Nespresso decaffeinated capsules.
Clean up is a breeze. Simply lift the lever to eject the used capsule, and it drops into the container. The container holds about 8 capsules. This coffee machine quite literally makes no mess. I think I only ever clean the drip tray once every couple of months. After owning a fully manual espresso machine, which makes a lot of mess regardless of how careful you are, this is a welcome change. I won't be getting another manual machine.
So far, this Nespresso machine has been very reliable, making between 2-3 coffees every day. Sometimes up to 10, if I have guests over for coffee. A handy hint if making multiple coffees, is to rinse and wipe out the bottom of the milk jug after each use. Otherwise, milk will get stuck on the bottom, and burn. It's not hard to clean, but you need to keep on top of it. Just refilling the jug and heating milk again will result in a much harder to clean jug.
Positive reviews
Perfect for a good quick morning coffee – The machine was a little louder than my last one but not too bad. I really love this one though, it has made my morning coffee a lot easier than what it was with my old machine Show details
Perfect Compact Coffee Machine for Daily Use – The sleek black DeLonghi Nespresso Citiz machine fits perfectly in our kitchen. Its compact size is unobtrusive on the counter, and the attached milk frother is a fantastic addition. We love the variety of pod flavors and intensities available from multiple brands. We also bought a pod drawer to go underneath, which is very convenient. The machine… Read more
is easy to clean and operate with its user-friendly buttons and accessible water tank. The only downside is that the coffee isn't always as hot as we'd like, but a quick top-up from the kettle and hot frothy milk solves that issue. Overall, a great daily-use machine with no hassles.
Waste of money – I have since updated my first review. My husband removed the frother spring & refitted it which seems to have fixed the problem of the milk overflowing all the time. Much happier now tho it’s still noisy. So disappointed in this machine. I previously had an Aldi for years before it finally packed up. I harped onto my husband for ages to get… Read more
this machine, big mistake, could’ve just bought another Aldi one & saved myself over $200 dollars. The only reason I didn’t was because I wasn’t keen on their pods. The Nespresso coffee is nicer but that’s about all. After all this time they still can’t get the frother right, no matter how little milk I put in it still overflows. Have had to take the spring out resulting in not much froth. It’s noisy, it vibrates & I wish I hadn’t wasted my money.
Find out how DeLonghi Nespresso Citiz compares to other Capsule / Coffee Pod Machines
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Negative reviews
Worst machine ever – We have owned previous Nespresso Delonghi machines previously lasting and working very well. Our most recent machine a Inissia finally died after 5 years and was replaced by a Delonghi Citiz + Milk. That machine vibrated so badly that the coffee cups would fall off the chrome platform and was very noisy. We returned it to Harvey Norman in Bundall.… Read more
They were extremely helpful and understanding so 5 star for service on that. The new machine is just as bad so I felt like well that is it. I glued 10mm sponge rubber under it to try and reduce the vibration but that had little effect. The machine is located in the exact same location as the previous machines that were no where near as bad. In addition I find it leaks water into the pod collector such that it is almost full of water after about six coffees. This machine is way too noisy and vibrates too much.
Citz - Faulty, warranty worthless through Good Guys and Nespresso – Bought the Citz November 2021 from Good Guys. We have been a Nespresso pod customer for over 13 years and we would average around 6 coffees a day. The Citz water pump was temperamental from day one and eventually stopped 12 months later. Good Guys said they would have it repaired but after 3 attempts, it was obvious we were dealing with idiots as… Read more
it would come back broken each time. Nespresso eventually responded to us and promised us a new coffee machine but after 3 months, we just keep getting excuses. We have all paperwork to support our purchase / claims.
Machine faculty – The first Machine worked perfectly for 12 months then starting leaking causing my electrical safety to keep going off, Nespresso replaced the machine and now unsure if it was a new machine or a repaired one. I use my machine everyday this one was slower pouring and starting leaking only 6 months old returned for repair they said that it’s a major… Read more
repair from a cockroach and would not order their warranty on this machine. I feel the machine arrived with the cockroaches not that I saw any, also why is the machine not sealed to prevent this.
Recent reviews
Bought mine in 2012 still going strong. Although once a year you need to descale, but that is due to water hardness. Quick and easy to make coffee all morning. Show details
Nice colour – Easy, high quality and very convenient to use. and making my favourite coffee.
love this machine – the machine is compact and really easy to use. love the smell that the coffee gives off and this has certainly saved me firstly a lot of time as i do not have to use a perculator anymore and wait which was becoming hard for me to use and saved me money as well from buying coffee at the cafe. Show details
Brilliant - makes great coffee hot or iced – I have owned an Aldi Coffee pod machine for 10 years, but age caught up with it. Lots of recommendations from friends, but finally settled on DeLonghi Nespresso Citiz. Strange name, but fabulous machine. Very easy to use (make sure you flush it before and after use - not in the instructions), have found Nespresso (direct) and LOR the best pods… Read more
but still experimenting. Makes fabulous cappuccino and iced coffee, frother is great, all very easy to use. Can be little bit noisy, but I can live with that for great coffee
Worst example ever – This version of the Nespresso capsule machine is the worst we have ever used. It is our third device. The first two were accurate in dispensing the coffee as required (expresso or lungo) but not this beast. It leaks water into the tray below the pod catcher and is never the same delivery, irrespective of being set to factory settings or any other. Woudl NEVER recommend this machine to anyone. Show details
Great coffee, love it, but – I've had this machine for about a week, and have really enjoyed, Coffee is very good. Only one complaint though, after 1 week of very few uses, the pods drop straight into the used pod chamber. The only way I can use the pods is to hold it in place from underneath, until it can slide into the plunger. It's annoying, there's no real solution, I've tried. Show details
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Pretty average – Yes - it makes coffee. But, it is so noisy and vibrates so badly that I worry my cup is going to fall off every time I use it. The milk frother also burns milk to the bottom every use and is a big pain to clean off. I don't regret buying it, but when it breaks I definitely won't get another.
GREAT MACHINE – I have been using the Nespresso Machines for a few years now. They are a great little Machine they last forever, and if you have any problems, the customer service team are always there to help. I do not drink or like instant coffee and I especially the enjoy the Nespresso Coffe with this machine. I really look forward to my Cappucino every morning to start the day.. Show details
When it works, it works! But you'd better pray nothing goes wrong! – This machine replaced my L'Or when it was faulty and I was excited about the quality in the name of Nespresso. Unfortunately, it took only 6 months for the machine to start having problems and was sent back to Nespresso for "servicing". This marked the beginning of 4 cycles of returning the same machine for the same issue, that was "fixed"… Read more
(clearly not, it wouldn't even work when I pulled it out of the return box) until they finally replaced it, when I had to get a little bit cranky and ask to speak to a manager. Nespresso customer service doesn't allow you to be transferred to a manager, they get left a message to call you back. Something I forgot on Sunday when I descaled our heavily used machine because it appeared to be running a little slow, and it stopped working. Off to the service centre, they say it must go again. After months of waiting for it to go and come back only for it to still not work? No thanks. It's now been 2 days, numerous phone calls and promises of a number of different outcomes and solutions, and Nespresso says a refund is out of the question. This is ridiculous. Apparently, they never have issues with this machine and it must be something I'm doing to it to break the computer? Either way, awful customer service, every person you speak to has a different grasp on the appropriate policy and if you want an outcome that means you don't have to buy coffee every day for months, avoid having ANYTHING go wrong with it.
This is my second Nespresso machine, wouldn’t buy anything else – I got given my first Nespresso machine in 2009 and it finally brewed it’s finally coffee in May 2021. 12 years for any small appliance these days, especially one used multiple times a day every day of its life, it’s phenomenal. I got given my replacement machine in May as it’s seamlessly filled the old ones spot. Never burns the coffee, never… Read more
breaks down, always very consistent. My only (small) issue with this machine and the old one is it’s a bit loud but honestly, we got used to the sound and it’s not offensive or disruptive enough to wake babies in the house so it’s never been a bother. Super easy to use. Super easy to clean. Small enough that it doesn’t take up too much room on the bench. Capsules easy to get in many different price ranges from all supermarkets. Highly recommend.
Best coffee machine ever – I had few coffee machines previously Ever since I got this one I love it Gives me perfect crema it’s quite and really easy to maintain Highly recommend this coffee machine Show details
Just perfect – Love the machine. Very easy to use. Can control the level of froth the machine makes. Super easy to clean and takes little space. And makes great coffees. Can’t live without it. Show details
Good machine makes great coffee – Can’t fault it. Coffee tastes really good easy to use and clean. Only issue was when I did a full clean the machine stopped working. I sent it of to be repaired and it’s fine now. Show details
Disappointed – I am very disappointed with this pod machine that l am only able to use their nespresso pods. I was told by sales assistant that l could use other brands of pods. Show details
Easy to use – This machine is so easy to use. The flavour of the coffee comes out great. I use this several times a day. Was bought as a christmas presents from our children. There a huge selection of pods to buy for it either in the supermarkets or Nespresso itself. Also love how compact it is and fits in any space available. Totally love this machine and totally recommend it for anyone looking for a coffee pod machine Show details
Love this machine so much! – The machine is amazing! The temperature for the coffee is perfect and gives me a good amount of coffee needed per size of drink. I’m stoked with the price I paid for it and it’s close to like getting a coffee from a cafe, especially with the self frother too. Show details
Love my coffee machine – When my previous coffee machine died (cheap different brand) I decided to invest in a more expensive model. Very pleased I did. It has two settings, espresso and lungo, the same as my previous machine, but also has two platforms for different cup sizes. This makes it much more versatile. It has a 1 litre water tank and the capacity to hold 10… Read more
used pods, and the black and chrome finish looks great. It can come with a milk frother. I chose the solo package as I already have a milk frother. So far it’s been great. I would definitely recommend it.
Short Lungo – I have been very disappointed with the Citiz I bought about 6 weeks ago. Yes, it does give me coffee but not the way I like it. I have been trying to program it to give me more that the 110ml for lungo, but it refuses. I have followed the instructions that came with it and even looked up guidance on YouTube. Worse, there is no way for me to… Read more
contact delonghi or Nespresso for advice. Very, very disappointed. I miss my Pixie which gave up the ghost after four years of great service. Too bad getting it repaired would have cost me about as much as a new machine.
Great coffee maker – Our coffee machine goes non stop all day and can't fault it. Easy to use. This is our 2nd Nespresso machine in 10 yrs. In fact our whole family have one. Show details
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