Philips L'OR Barista Latte
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Reviews
I love my L’or coffee machine
L'OR Barista Latte LM9012/60Had it for few months and I am really happy .
Very good price and quality. You can use almost any Capsule , including Nespresso . I like that you can even have 2 coffees at the same time . You have 3 options, short, medium or long . The coffee is always hot which is very important .
I am also happy that it has a good water capacity and also it can store many used capsules so no need to clean it every day like it happens with other brands. Really recommend. Their own coffee capsule are also amazing . Not many options, but they are nice. I love the Vanilla one.
Cannot fault for price
L'OR Barista Latte LM8018/90Great little machine, you need to purchase milk frother separately for cappuccinos, but for all coffees great unit. LoR coffee pods are fantastic, just need to keep eye out when shopping between Coles and Woolies as they seem to alternate discounts, but machine very reliable, easy to maintain, easy to clean, great value for price
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Used 6 times a day and so great
L'OR Barista Latte LM9012/60Ok, my first pod machine. I like that I can use many different types of pods. I do not like the lor pods.
It’s not too big but I think it’s noisy. I can also choose many size of pour, so that is the biggest bonus. It was a birthday present.
Just…does the job.
L'OR Barista LM8012/60Out of the box it worked best. Over time despite maintenance coffee quality dropped off a little, possibly due to pod punctures/pressure or water temperature. Very plasticky and the pod handle always felt loose. Recently it just stopped working, 3.5 years since purchase. For the price it did ok. Would I have paid more for better? Yes.
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The coffee stinks and tastes of burnt plastic
L'OR Barista Latte LM9012/60I bought this machine a week ago. We followed the diagramatic instructions and made some coffee. The stench and terrible taste was sickening. Since then we flush through two lungo measures of clear water, and then make our coffee which is not bad though you can still get a slight taste of the stench. Are we doing something wrong? Is there some packaging material stuck inside that we were not informed about? What causes this bad taste and smell? I must point out that when we do the first flush and smell the water it is dreadful. After two flushes it is almost OK.
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Hi Richard,
We're sorry to hear that you're facing this issue with your new L'OR Barista. We can imagine how disappointing this must be. This plastic smell and taste is most likely due to the fact t
... Read morehat it is a brand new machine that has never been used before. We therefore advise you to continue doing the rinses until the taste becomes normal.
Disappointed. Dishonest marketing
L'OR Barista Sublime LM9012/50Just received my machine. I took advantage of the promotion advertised and now realise, I was duped. I bought this particular machine as it makes two cups of coffee (lungo) at a time using the xxl capsules. I was disappointed to find the machine doesn’t come with any capsules (other machines have a welcome pack) and a $20 voucher which I had to ask customer service to activate for me because the link provided, doesn’t work. The website actually looks dodgy with various glitches and even spelling mistakes! I am extremely disappointed that the XX
... Read moreL pods are no longer available, this is the whole point of buying the l’or machine!! This should’ve been communicated when selling this machine. The machine also comes with terrible instructions which make no sense (pictures used so as not to have to print in different languages). First day of having the machine, TWO CALLS to customer service and I am left regretting my purchase. I wish I had just stuck with Nespresso… they’ve always been honest and reliableHi Lea, thank you for taking the time to leave a review. We're sorry to hear that you've had a negative experience with the purchase of this machine. Have you had a call about the XXL pods as well? Ou
... Read morer team would be happy to find a fitting solution with you in this Lea. Please feel free to contact us at 800 854 885 (NZ) from Monday - Friday: 09:00 am - 05:00 pm EST and 1300 80 58 65 (AU) from Monday - Friday: 09:00 am - 05:00 pm EST. One of our colleagues will be happy to help you out.Thank you for your reply. Yes I have spoken to someone regarding the xxl pods and I was given no ‘fitting solution’, only an apology.
Hi Lea, thanks for your reply. We're sorry to hear that our colleagues weren't able to help you. In that case, we advise you to purchase the XXL pods via another trusted retailer. If you have any othe
... Read morer questions, please don't hesitate to reach out again. Kind regards, The Philips Australia Team
No after sales service
L'OR Barista LM8012/60Purchased my L’or machine with attached milk frother which worked beautifully for 7 days. L’or side flicked me to Phillips who asked for photos and then video. A week later nothing. I’ve now sent a second email to Phillips who have now responded and are send a replacement frother.
Buyers beware of quality
Don’t buy this machine.
L'OR Barista LM8012/60Don’t waste your money on this machine. Mine broke after 2 days. Received direct from JD and they want me to go to a Phillips service centre to have it checked. The nearest service centre is an hour away. I wrote back and told them I’m not travelling all the way to a service centre, that they should come up with some customer service and find an alternative response. They couldn’t be bothered writing back. Won’t be buying their pods anymore.
Show detailsHi Geoperno, thank you for reaching out. We're sorry to hear about the issues with your device. In case your device breaks within the return period, we'd advice to return the device to JD. They should
... Read more be able to provide you with a new machine or a solution. If this not works out, please feel free to contact us at 0800 658 224 (NZ) from Monday -Friday: 09:00 am -05:00 pm EST and 1300 363 391 (AU) from Monday -Friday: 09:00 am -05:00 pm EST. One of our colleagues will be happy to help you out.I have replied via email to JD and have not received a response. Thank you for your reply to my review but given the lack of response from JD, I can’t be bothered to engage in what would appear to be
... Read morea protracted battle over what should be an easily dealt with matter. They obviously do not understand what customer service entails. Given that I used to purchase their coffee pods in bulk (I alone consume around 5-8 coffees per day- terracycle receives 7 kg of used pods every 6 weeks), I now am purchasing a different brand of pod and will most likely go back to a machine that uses whole beans again. Thanks again for your reply/advice and all the best.
Disaster!
L'OR Barista LM8012/60I just got this machine today and L’or sent me a broken, faulty piece of..machine!!! It is NOT working. The light keeps flashing (fast) the machine does not recognize the water tank or I don’t know what the problem is!!
And I don’t wanna deal with sending it back to you, especially considering that I already threw its box away.
How can they send a broken machine to me? I don’t work and earn money so that I would throw it away!
Hi Kev, thank you for taking the time to write a message. We're sorry to hear about the issues regarding your device. It might be possible that something happened with your order during the journey to
... Read more you. So in your case it might be wise to contact us directly, so we can help you resolve the issue as soon as we can. Please feel free to contact us at 0800 658 224 (NZ) from Monday -Friday: 09:00 am -05:00 pm EST and 1300 363 391 (AU) from Monday -Friday: 09:00 am -05:00 pm EST. One of our colleagues will be happy to help you out.Find out how Philips L'OR Barista Latte compares to other Capsule / Coffee Pod Machines
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Worst Machine and Worst Customer Service
L'OR Barista LM8012/60We bought this machine from L'or. It arrived as a birthday gift and when we opened it it had a huge crack in the water container
Contacted L'or and thry said they couldn't help as they were only a reseller so had to contact Phillips who make the machine.
Contacted Phillips, had to provide proof of the crack and at the same time found out the actual whole machine us faulty as it doesn't pump. Did a priming test with the customer service rep on the phone and they confirmed it was faulty and they would send us out a new one in 10 days. They said
A good coffee machine
L'OR Barista LM8012/60We bought it a few months ago and was impressed by the quality and design of this machine.
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Cheaply made machine
L'OR Barista LM8012/60i would suggest now buying this machine after buying ours brought it home and it was leaking. after a few days of trying to find why said screw it and opened it up to find a faulty water hose in the back of the machine that as soon as the tank was connected would start leaking and would be empty in about 5 mins coffee isn't bad but having to put a towel on the bench every time i want a cup of coffee is less then ideal would be better if it was possible to buy replacement parts.
Show detailsHi Blake, thanks for taking the time to leave us a review. We're happy to help you figure out a solution for your Barista coffee machine. Have you taken a look to see if your water tank might have any
... Read more cracks? In that case it would be best to replace it by ordering a new one here https://www.googleadservices.com/pagead/aclk?sa=L&ai=DChcSEwjqrY2zmov9AhU-gIMHHVhQCn8YABAKGgJlZg&ohost=www.google.com&cid=CAESbeD23g1-Gmp-qc9hkMBhRFaauWUj8ETJQxbtyoLFDNMag76UKuvEbusN-nQi9wT6MD6v8jWcPcCAeRXn_Hwehw_cWCPDWr2cxeoFtoS54RWhqZCZnnEgoyh_iRKxuXmTbnXoYmin1XO1zHxm_Wc&sig=AOD64_2ZmV0YTdmUK7tUJmLwXCODkXEOBw&ctype=5&q=&ved=2ahUKEwj-7Iazmov9AhWSjaQKHQuyDyYQ9aACKAB6BAgDEBE&nis=8&adurl= If these steps do not work and you are in Australia, please contact us at 1300 363 391 as our local team might be able to help you out.Find out how Philips L'OR Barista Latte compares to other Capsule / Coffee Pod Machines
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A Little Disappointing
L'OR Barista LM8012/603 things that I have noticed:
Machine is quite noisy,
Hard to open the top lever and feels like it may break,
After using a double shot capsule the machine will not work with a single shot capsule unless I push within the capsule slot and reset the spring loaded section that makes contact with the front face of the capsule.
Otherwise produces Okay coffee and a good crema.
Cannot live without!
L'OR Barista LM8012/60I absolutely love our pod machine, so easy to use and honestly feels like I have just got a coffee from one of the coffee shops except I get to enjoy it in the comfort of my own home. The fathers day special was great which made getting the machine super affordable along with all the pod flavours to try.
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Not the best, but you’ll get used to it
L'OR Barista LM8012/60Edited review:
First use only a few days ago, and since then my husband and I have tried six different flavours across three different brands (L’or, Moccona, Caffe Aurora) and all of them turn out horribly bitter and burnt tasting.
I was previously using an Espressotoria system machine, and an Aldi machine prior to that - I have had pod coffee machines for over 5 years.
Another annoying feature is the amount of dripping water! - after dispensing coffee, and when you drop the pod out it drips even more water.
Added:
Phillips contacted me, an
... Read mored offered that I could take the machine for a repair. The closest repair centre was an hour away, and I never got there due to work & study commitments. We learned to use pods of no more than an 8 strength for the first few months; it’s now almost 2 years later, and it can make a strength 10 without it being disgustingly bitter.Hello Kerri, thanks for your review. While we're happy to hear that you're able to make a good cup of coffee with your current L'Or Barista capsule coffee machine, it;s unfortunate to hear that you're
... Read more also experiencing leaking issue with it. In case you haven't tried so yet, you can check if the coffee outlet is correct assembled via the following steps: 1. Remove the coffee outlet by pulling it straight downQuestions & Answers
Crema
When I put a large pod in the machine, the lever closes smoothly. When I put in a small pod or it's empty, the lever is very hard to press down and pops up, unless you really heavily force it closed. Is this normal or is there a problem with the machine?
Hi there, thank you for your question! You should not have to use much force in order to close the lever of the L'Or Barista. We'd kindly recommend contacting our colleagues at +61 1300 80 58 65 (Monday - Friday: 09:00 - 17:00 AST) if you live in Australia or at +64 800 854 885 (Monday - Friday: 11:00 to 19:00 NST) if you live in New Zealand. Then they can see how they can be of assistance. Wishing you a good weekend!
Kind regards,
The Philips Australia Team
The water is not dispensing through the machine. The water tank is in the correct place. I have tried the descaling instructions but the wayer does not come through the machine. How can I resolve this? Any ideas as I am losing patience with it? Sarah
Hi Sarah, thank you for your question. We regret to hear that your L'Or Barista is no longer dispensing water and that you're no longer able to descale the device. We kindly recommend contacting our colleagues at +61 1300 80 58 65 (Monday - Friday: 09:00 - 17:00 AST), so they can look into possible solutions. We hope that you can soon use your device without issues again. Wishing you a good week.
Kind regards,
The Philips Australia Team
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Details
 |  | |||
|---|---|---|---|---|
| Category | Capsule / Coffee Pod Machines | Capsule / Coffee Pod Machines | Capsule / Coffee Pod Machines | Capsule / Coffee Pod Machines |
| Price (RRP) | $219 | $159 | ||
| Pump Pressure | 19 bar | 19 bar | 19 bar | 19 bar |
| Input Power | 1,450 W | 1,450 W | 1,450 W | 1,450 W |
| Dishwasher Safe Parts | Yes | Yes | Yes | Yes |
| Water Tank Capacity | 0.8 L | 0.8 L | 1 L | 1 L |
| Dimensions | 276 x 157 x 402 mm | 276 x 157 x 402 mm | 280 x 263 x 400 mm | 280 x 180 x 400 mm |
| Weight | 3.35 kg | 3.35 kg | 4.3 kg | 3.6 kg |
| Capsule Compatability | Nespresso and Other | Nespresso and Other | Nespresso and Other | Nespresso and Other |
| Milk Frother | Integrated | Integrated | Integrated | None |
| Heat-up Time | 60 seconds | 60 seconds | 60 seconds | 60 seconds |
| Auto Shut-off | Yes | Yes | Yes | Yes |
| Adjustable Shot Quantity | Yes | Yes | No | No |
| Shot Functions | Espresso, Lungo and Ristretto | Espresso, Lungo and Ristretto | Espresso, Lungo and Ristretto | Espresso, Lungo and Ristretto |
| Manufacturer Warranty | 2 year(s) | 2 year(s) | 2 year(s) | 2 year(s) |
| Colour / Finish | Black | Black with Red | Black | Black |
| Release date | ||||
| Manual | Download manual | Download manual | Download manual | Download manual |
Extra Information
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Hi Daniel, we appreciate it that you've taken the time to review the L'Or Barista. Your experience is important to us. We regret to hear that your coffee no longer tasted as good as before, despite yo
... Read moreur good care, and that your device now will no longer function at all. If you still need help, we'd kindly recommend contacting our colleagues at +61 1300 80 58 65 (Monday - Friday: 09:00 - 17:00 AST), so they can see what they can do for you. We hope that the issue is soon resolved. Wishing you a good week.