6Breville Nespresso Creatista Plus BNE800

Breville Nespresso Creatista Plus BNE800

 Verified
6Breville Nespresso Creatista Plus BNE800
4.2

185 reviews

PositivevsNegative
81% · 15030 · 16%
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Product is used
  • Daily
  • Several times a week
  • Weekly
  • Rarely
Build Quality
3.8
Value for Money
3.5
Ease of Use
4.6
Cleaning & Maintenance
4.2
Noise Level
3.5
Consistency
4.2
Milk Frothing
4.0

Reviews

185 reviews
AZA
AZAGreater Melbourne (Metropolitan), VIC56 posts
  BNE800BSS
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
another saga
another sagaadelaide2 posts
  BNE800BSS
Ease of Use
Noise Level
Richard
RichardSydney, NSW6 posts
  BNE800BSS

Keep the box, you'll need it

I bought one of these less than a year ago and already had it repaired twice by Nespresso. Now that they are no longer able to repair it, I'll be getting my money back. They offered to replace it and maintain the 1 WEEK of warranty. Not interested in being ripped off. Nespresso told me (more than a few times) that Australian law does not fit with their policies and procedures. I'm sure the ACCC will be interested in that.
Opinion = Overpriced junk. Show details
Ease of Use
Aussie Guy
Aussie Guy8 posts
  BNE800BSS

Cafe quality

Cafe quality in minutes and mess-free. Just substitute Nespresso pods for more quality pods (such as Urban Brew, intensity 14, which are also compostable pods). Easily adjust the coffee pour, milk temperature and froth level to your desired taste. Show details
Noise Level
Neil
NeilSydney Surrounds, NSW6 posts
  BNE800BSS

Planned obsolescence

We have now owned multiple Breville Creatista machines, and all have failed after 10 to 13 months. Despite very low usage we have found the machines life span is very short and not worth the cost of repairing. I would strongly urge anyone to reconsider buying this machine as it is unreliable and destined (probably designed) to break down a week after the warranty expires.
What is as disappointing is Brevilles after sale service - it is simply not existent, they push all enquiries off Nespresso who simply don’t care as it is not their reputation in question.
Read the reviews - the consensus is this machine is great when new but destined to fail. Save your money and avoid Breville Creatista machines. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Milk Frothing
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bronros
bronrosGreater Melbourne (Outer), VIC72 posts
  Verified BNE800BSS
Ease of Use
Cleaning & Maintenance
Noise Level
bronros
bronros  
More

Interesting that Nespresso does not respond to reviews on this website - an indication of what their Customer Service care and concern is like ...

Not leaving this
Not leaving thisGreater Melbourne (Inner), VIC6 posts
  Verified BNE800BSS
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Marshall
MarshallSouth East Queensland, QLD43 posts
  BNE800BSS

Great pod machine

This is a consistent performer... I wish that Nespresso would show what they put in their coffee pods... I am aware that caramel is added to some and I think an emulsifier is added to others? Show details
Build Quality
Paul S.
Paul S.North Queensland, QLD
  BNE800BSS

Looks great on the kitchen bench

Look great machine but immediately as soon as you make a coffee, change the milk temperature, out of the factory the temp is set to lava Show details
Noise Level
Jackie
JackieSydney, NSW7 posts
  BNE800BSS
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Sarah G.
Sarah G.
  BNE800BSS

Refused warranty. Broken heating system and steam wand

Machine is 6 months old. Does not heat and steam wand completely stopped working. When you push the button with a capsule, only cold coffee comes out. I contacted nespresso and the have refused to honour warranty on the machine. They say they believe I used non nespresso capsules on the machine that the warranty has been voided. I actually have been using the nespresso capsules they were just ordered under a different account. I told them I can even prove with an invoice that I bought nespresso capsules. They will do anything to get out of warranty. Sunbeam support and delongi support are so much better stay away from breville Show details
Productuser
Productuser30 posts
  BNE800BSS

My coffee mate

A good little machine, was reliable until 12 months in then it went wild - leaking from the base - but the Nespresso's collect and return program had it back to me in a month. It's used every day multiple times so having a fit after approaching 1000 coffees isn't bad. Noisy, reliable, easy to use, demands maintenance every 6 months or so, makes great coffee...enough said. Show details
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Sue Delanty
Sue DelantyLaunceston, TAS6 posts
  BNE800BSS

Ahh morning coffee was never better

My husband and I enjoy our morning coffee. This machine is easy to use and requires little maintenance compared to our previous machines. I use a variety of coffee pods and have had nil issues so far. I had to change the milk settings to hot as we like out coffee extra hot. This was very easy to do by just following the on screen prompts. The cost was an initial shock but as my grandson would say 'you get what you paid for nan," and nan is very happy. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Kylie F.
Kylie F.3 posts
  BNE800BSS

Same yourself time:

Not a good machine to purchase. The steam wand keeps having issues where it wont froth the milk- and wont even work at times. Machine has to be sent down south for repairs. Have had a replacement machine provided by Nespresso - but still having the same issues with the replacement machine. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Kylie F.
Kylie F.  
More

wow - do you like to edit honest reviews much? At least let the customers know exactly what they are getting themselves into by purchasing a nespresso machine.

kerriev65
kerriev65AU2 posts
  Verified BNE800BSS
Ease of Use
Noise Level

Questions & Answers

Ross W.
Ross W. · Nespresso Creatista Plus BNE800

There is a leak when I put the water tank back on the machine. It doesn't leak when it is on the bench , only on the machine.Is there a seal between the inlet and the outlet nozzle?

Mellyg
Mellyg · Nespresso Creatista Plus BNE800

When trying to froth milk, the steam is coming out of the drip tray, not the wand. Sometimes it comes out the wand but more and more often it is now going out that red steam release thing in drip tray… any ideas??

Richard
Richard  
hubertP
hubertP · Nespresso Creatista Plus BNE800

Mine steams from the bottom of the machine (after three years of use). Coffee goes fine, but steam is like old steam loc: steam everywhere, and very hot too. When I close the opening below the old-cups container (rubbery thing) with a steel spoon (because itis very hot!!!) then steam blast from other points of the machine after making a sharp sound. Seems the steam line is clogged or so. Anyone had this problem too? What to do?

Details

Most reviewers positively raved about their Nespresso Creatista’s performance, which made it worth its price tag. Some purchased multiple units, while others used their pod machine up to eight times daily, with consistently high quality coffee produced each time.

Features

  • Three second heat-up time makes preparing coffees a quick task.
  • A fully automatic steam wand can create 8 milk texture levels, like thick, creamy milk that’s ideal for latte lovers, as well as silky, micro-froth for cappuccinos.
  • 11 milk temperature settings let you customise your coffee to your preference.
  • Three shot functions: risretto (25mL), espresso (45mL) and lungo (110mL) also allow for better customisation.
  • A digital display and fully automatic steam wand make this machine easy to use.
  • An assisted cleaning function makes the steam wand less fiddly to clean.
  • Includes a stainless steel milk jug and a tasting box of Nespresso capsules.

Points of praise

  • The Creatista Plus makes customised coffee, which reviewers loved. They could choose the size of their shot, as well as preferred milk thickness and frothiness. This made the Creatista Plus a favourite for all of the family. For example, many reviewers said it catered to their preference for immediately-drinkable coffee, as well as their partner's preference for piping-hot coffee. Kids also enjoyed the hot chocolates, as the Creatista Plus can make milk-only drinks, too.

  • The quality and consistency of coffee was applauded by reviewers. One reviewer summarised it aptly when they wrote: ‘We use it every day and have never had a bad coffee yet.’ Smooth coffees and silkily-frothed milk were highlights, along with temperature setting which pinpointed the accuracy of coffee quality each time.

  • Notably easy to use and to clean, the Creatista features an integrated LED display that walks you through every step of the process, while an assisted cleaning function ‘purges’ the automatic steam wand after each use for easier cleaning.

Compare all Breville Nespresso Creatista Plus BNE800 listings
CategoryCapsule / Coffee Pod MachinesCapsule / Coffee Pod MachinesCapsule / Coffee Pod MachinesCapsule / Coffee Pod Machines
Price (RRP) $899$899$899$899
Pump Pressure19 bar19 bar19 bar19 bar
Dishwasher Safe PartsNoNoNoNo
Water Tank Capacity1.5 L1.5 L1.5 L1.5 L
Dimensions 408 x 171 x 310 mm408 x 171 x 310 mm408 x 171 x 310 mm408 x 171 x 310 mm
Weight5.2 kg5.2 kg5.2 kg5.2 kg
Capsule CompatabilityNespressoNespressoNespressoNespresso
Milk FrotherSteam WandSteam WandSteam WandSteam Wand
Heat-up Time 3 seconds3 seconds3 seconds3 seconds
Auto Shut-offYesYesYesYes
Shot FunctionsEspresso, Lungo and RistrettoEspresso, Lungo and RistrettoEspresso, Lungo and RistrettoEspresso, Lungo and Ristretto
Manufacturer Warranty2 year(s)2 year(s)2 year(s)2 year(s)
Colour / FinishBrushed Stainless SteelBlack TruffleSea SaltSmoked Hickory
Awards 2019, 2020, 2022 and 20232019, 2020, 2022 and 20232019, 2020, 2022 and 20232019, 2020, 2022 and 2023
Visit official website
  • MPN: 802862, BNE800DBL and BNE800DBL2JAN1

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