Reviewer Photos & Videos
Be Your Own Barista - Great Coffee, Easy to Use
We purchased the Creatista Plus after we tried the machine at my daughter's home and as we were facing an extended Covid lockdown. We love the ease of use, the quality and range of the Nespresso coffee pods and how easy it is to adjust the temperature of the milk - perfect for hot chocolate. The pop out shelf is great for small coffee glasses. Not only does the machine look stylish, it makes good coffee and is very easy to clean. It comes with a stainless steel milk jug and a Nespresso pod sample pack. We love our new coffee machine!
Purchased in July 2021 at The Good Guys for $649.00.
Love my new coffee machine!
Very satisfied and like how you can set the temp for it to be hot and set the milk froth and save your settings. Makes perfect coffee every time. Just as good as a brought coffee. Easy to clean too, takes a few minutes.
Purchased in July 2021 at The Good Guys for $550.00.
Best home coffee machine
Easy to use.. my almond lattes has nothing to envy coffee shops bought ones. Perfect size doesnt take much space on my benchtop. Easy cleaning as well.
Buy the original nespresso pods and it will give you the best coffees.
Outstanding piece of kit
This machine makes the morning coffee ritual a pleasure. Not only is the machine easy to operate (my 8 year old now makes my morning coffee) but the quality of the coffee is great, obviously based on the types of pods you procure. The milk steamer is super fast and delivers milk at a perfect temperature every time. The machine is easy to clean and it has not missed a beat since we purchased it.
Purchased in January 2021 for $799.00.
Fully stopped working as guarantee expired!
I bought my machine 2 years ago and just few days after last day of my guarantee so signal at all on my machine…
Due to pandemic I moved to singapore and called customer service and they mentioned they could not do anything as the machine was bought in australia …. And my only solution was to buy a new machine!
For the more premium of their machine I feel this is 1. Very bad customer service as all technical issues can happen but a solution should be given to customers - specifically in this pandemic where it is not possible to travel back … 2. Poor logistic in between Nespresso different branches as Australia is also part of Apac at least a repair should be possible…
Very unhappy with the lack of solution provided
Purchased in November 2020 for $1,000.00.
My favourite kitchen appliance
I love this machine, I love being able to froth my own milk and vary the temperature. Most machines don't do the milk hot enough for me. Another point I want to say is that I have had twice had to return this machine for service as something was wrong with the steam wand. Although both times it was long out of warranty, Nespresso fixed it free of charge. Their customer service is absolutely amazing. In my favour, I am a very long term customer who buys Nespresso capsules both on line and in store. I feel this is a company that values my patronage.
Purchased in December 2016 at Myer.
Easy to use and makes great coffee
The machine is easy to use, quick and makes consistent coffees. Previously owned the DeLonghi Nespresso Citiz, which we owned for 7-8 years. Then decided to upgrade to this machine mostly for the improved milk frothing feature.
Purchased at Harvey Norman.
Good functionality, easy to use
I purchased this unit for a holiday rental home, because it's important that tenants have access to appliances that are functional and don't need any special maintenance or cleaning. The key feature that I looked for is the integrated milk frothing unit, which is generally done by a separate clunky gadget for many pod-based coffee makers. Used it myself for a week and happy with the results - good coffee and nicely frothed milk. Big plus for a holiday rental is that it cleans the internals of the milk frother automatically after each cup.
Th...e reason for 4 stars and not 5 is the usable but slightly quirky dial-based display menu. I've since purchased the Pro version for my own use primarily because of its touch-screen, which is MUCH easier to use than the dial - but it's also much more expensive than the Plus. The Plus shares a single boiler for both coffee and steam, whereas the Pro is a dual-boiler unit - but the difference really isn't that noticeable, unless you're making coffee for 10 dinner guests. For one or two cups, it's not a major distinguishing factor IMO. Concerning that so many others have had reliability issues with the machine - this review is only one month into ownership of both machines (Plus and Pro) and I'll update it if anything busts loose.
Purchased in December 2020 at The Good Guys for $679.00.
Absolutely excellent machine
Before buying the Creatista Plus (our first coffee capsule machine we had a fully automatic coffee machine with built in grinder. The machine brewed good coffee but was big and a mess to clean every time. Ground coffee goes everywhere. Milk frother was inconsistent, pain to clean and eventually stopped working. I swore that the next machine will be easier and less messy to use - and it was!
In Dec 2016 we purchased a Creatista Plus. The Creatista makes life so easy. The pods solution is a clean, no mess, no fuss solution. Coffee is brewed per...fectly and you can adjust the strength (volume). The milk frother is the star of the show though. It produces cafe quality milk froth, time and time again - so easy. You can select the desired temperature of the milk and froth quantity required. Easy to clean (a simple wipe with a damp cloth after frothing is complete and it has an automatic purge function. The actual nozzle needs to be cleaned from time to time as indicated by the machine - in our case it was necessary about once a month. The process is simple and quick and literally takes 2 minutes. This was hand down the best coffee machine we have ever purchased. Btw, we use only the Nespresso pods, tried some others very early on but the taste and quality of Nespresso pods are simply far superior. A few months back something went wrong with the brewing unit (it was leaking a significant amount of coffee into the used capsule holder). I contacted Nespresso to organise sending it back for repair. Even though the warranty period is 2 years and the machine was way, way past that time period (3.5 years old), Nespresso was willing to repair the machine for free (as long as the fault was not due to abuse or wear and tear). Now, that is fantastic service! Due to COVID, the repair timeframe was a bit longer and basically we did not want to be without a machine for any amount of time since it was the only way to get great coffee. Nespresso offered a (significant) discount on a new machine and I decided to upgrade and get the Creatista Pro, which we are extremely happy with as well. Recently we sent our old Creatista machine in for repair, so that we could have a backup machine and one we can take with on holidays (we cant be without our Nespresso coffee!). We received it back after 4 weeks over the Christmas and New Year period - our 4 year old machine repaired free of charge! That is the best service I have ever seen and gives me so much confidence for using Nespresso machines in the future. Bottom line: The machine is fantastic, makes great coffee and divine froth, and you are backed up with excellent service from Nespresso.
Purchased in December 2016 at Harvey Norman.
Great machine when not stuck in descale mode...
My Crestista Plus machine scores 6 out of 5 stars for its glamorous, compact design and ease of use!
However, after just 12 months the electronics ‘died’! The Appliance Shed fixed that up by replacing the mother-board in November 2019.
Then, this June, the appliance malfunctioned in the descale mode, and no matter what the help line told me to do would not come out of this mode! Again, Appliance Shed fixed the problem!
Last month, same problem I had back in June - stuck in descale mode!
I wonder if there is a programming error with this particular model?
My machine is 2 years old now, and I have made 3 trips to the Appliance Shed! ...Very inconvenient, in more ways than one, especially when you spend $700 on a product that keeps letting-you-down!
Purchased in November 2018 for $700.00.
Disappointed how the company treats you unfortunate that the coffee is good
Very disappointed. My son bought the machine as a gift and paid full price knowing he would get an $80 coffee credit. When I submitted the credit I didnt hear anything for 3 weeks. When I asked on the online chat I was told it came in a week too late so forget it. Very disappointed that there is nothing you can do. Only 4 weeks to submit a promotion is not really enough time if it is a gift. I used to enjoy the coffee now this has left me with a bitter taste in my mouth. :(
Update: company never gets back. The minute they saw it on product revi...
Purchased in September 2020 at Harvey Norman for $670.00.
The best you can get, without going full commercial
I'm an avid coffee drinker for most of my life. Although I've gone through "periods" of dripolator, percolator, paper filtered, plunger, bag filter, cup filter and then many years of domestic cappuccino machines, starting with the trusty "Atomic" through to an electric Krups with Krups grinder, nothing beats the shear ease of capsule coffee. My standard Inissia with a milk frother was hard to beat, until.....the BNE800SS.
Using quality capsules, you can have consistently 4.5 to 5 star coffee every time.
With purge cleaning, automated descaling...
Purchased for $650.00.
Perfect coffee everyday
I've had this machine for just over two years now, as a birthday present from my son.......it's been simply wonderful. I had an older Inissia before with a milk frother, but this new one is so easy to use, and fully adjustable to make coffee just the way you want. With it's self cleaning purge, and large water tank......I can't live without it. Lattes, capuccinos, short or long or even ristretto....this machine dose them all. My son was so impressed, he bought one for himself!!
Purchased in June 2018 for $650.00.
Weak and warm coffee
We bought one of these machines after having 3 Nespresso pod machines over the last 10 years that we were very happy with (but we were replacing old technology and/or worn out machines).
I was very excited to get this machine and looking forward to the good quality shot with crema Nespresso machines normally deliver.
We returned the first machine as the thermostat stopped working after a few weeks. It worked initially , but the coffee was weak.
We returned the second machine because the coffee was also weak and once again the crema poor in...comparison to all the other Nespresso machines we’ve owned and the coffee was never really hot. Over time, the temperature of the coffee and milk dropped so we were microwaving it and the milk frothed continually blocked despite soaking it and using the to to clean constantly. I am using aN old second hand Nespresso machine Off gumtree and the coffee is strong and hot again. I am disappointed because I really wanted the automated steam for milk Rather than the milk jug the other models have. JB hifi were excellent with returns and customer service though!
Purchased in April 2020 at JB Hi-Fi for $799.00.
Underwhelming and over priced - poor support
This is the second time that this machine has been sent for repairs.
We have had ongoing problems with this machine from the date of purchase.
The only reason we have only returned it for repairs twice is that we are in Western Australia and the process can take up to a month to get it back as it is repaired in NSW.
The machine is used once a day in the morning by a couple – when it works. I was told by Coffee Expert at the call centre I was using the wrong pods - I ONLY used branded Nespresso pods.
The issues with the machine are as follows:
Purchased in November 2018 at Myer for $629.00.
Questions & Answers
Have recently done the maintenance descale cleaning and wand clean, now when I try to make coffee, the milk stops heating and it tells me to attach the steam wand tip! Every time! I've removed and put it back on umteen times to no avail, but it keeps doing it. Very frustrating at 5 in the morning when all I need is a coffee to get me going for work. Please tell me how to fix this. I'm going to try to do a whole wand clean from the start today to see if that maybe resets it and stops the message.
I had the same thing happen. Couldn't be fixed by me. I contacted Customer Support, they were really helpful. Sent it off to be repaired and came back good as gold.
Is it just my machine that is ridiculously loud? Upgraded from Breville Umilk and even that was quieter.
My machine is not heating up water. I don't like cold coffee
Get an answer from our members and Breville representatives
Most reviewers positively raved about their Nespresso Creatista’s performance, which made it worth its $799 price. Some purchased multiple units, while others used their pod machine up to eight times daily, with consistently high quality coffee produced each time.
- Three second heat-up time
- Fully automatic steam wand can create 8 milk texture levels, like thick, creamy milk that’s ideal for latte lovers, as well as silky, micro-froth for cappuccinos
- 11 milk temperature settings
- Three shot functions: risretto (25mL), espresso (45mL) and lungo (110mL)
- Digital display and fully automatic steam wand make this machine easy to use
- Assisting cleaning function makes the steam wand less fiddly to clean
- Includes a stainless steel milk jug and a tasting box of Nespresso capsules.
Points of praise for the Breville Nespresso Creatista:
The Creatista Plus makes customised coffee, which reviewers loved. They could choose the size of their shot, as well as preferred milk thickness and frothiness. This made the Creatista Plus a favourite for all of the family. For example, many reviewers said it catered to their preference for immediately-drinkable coffee, as well as their partner's preference for piping-hot coffee. Kids also enjoyed the hot chocolates, as the Creatista Plus can make milk-only drinks, too.
The quality and consistency of coffee was applauded by reviewers. One reviewer summarised it aptly when they wrote: ‘We use it every day and have never had a bad coffee yet.’ Smooth coffees and silkily-frothed milk were highlights, along with temperature setting which pinpointed the accuracy of coffee quality each time.
Notably easy to use and to clean, the Creatista features an that walks you through every step of the process, while an assisted cleaning function ‘purges’ the automatic steam wand after each use for easier cleaning.
|Category||Capsule / Coffee Pod Machines||Capsule / Coffee Pod Machines||Capsule / Coffee Pod Machines||Capsule / Coffee Pod Machines|
|Pump Pressure||19 bar||19 bar||19 bar||19 bar|
|Input Power||1,500 W||1,500 W||1,500 W||1,500 W|
|Water Tank Capacity||1.5 L||1.5 L||1.5 L||1.5 L|
|Dimensions||408 x 171 x 310 mm||408 x 171 x 310 mm||408 x 171 x 310 mm||408 x 171 x 310 mm|
|Weight||5.2 kg||5.2 kg||5.2 kg||5.2 kg|
|Milk Frother||Steam Wand||Steam Wand||Steam Wand||Steam Wand|
|Heat-up Time||3 seconds||3 seconds||3 seconds||3 seconds|
|Shot Functions||Espresso, Lungo and Ristretto||Espresso, Lungo and Ristretto||Espresso, Lungo and Ristretto||Espresso, Lungo and Ristretto|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
|Colour / Finish||Brushed Stainless Steel||Black Truffle||Smoked Hickory||Seal Salt|
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