6Breville Nespresso Creatista Plus BNE800

Breville Nespresso Creatista Plus BNE800

BNE800BSS (Brushed Stainless Steel), BNE800BTR (Black Truffle), BNE800SST (Sea Salt), BNE800SHY (Smoked Hickory) · See All

4.2

182 reviews · Statistics

PositiveNegative
82% · 15027 · 15%
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Product is used
  • Daily (54)
  • Several times a week (4)
  • Weekly (4)
  • Rarely (1)
Build Quality
3.9 (60)
Value for Money
3.6 (62)
Ease of Use
4.6 (62)
Cleaning & Maintenance
4.2 (60)
Noise Level
3.5 (41)
Consistency
4.3 (55)
Milk Frothing
4.1 (57)
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Reviews

Aussie Guy
Aussie Guy · 8 posts

Cafe quality

Nespresso Creatista Plus BNE800BSS (Brushed Stainless Steel)

Cafe quality in minutes and mess-free. Just substitute Nespresso pods for more quality pods (such as Urban Brew, intensity 14, which are also compostable pods). Easily adjust the coffee pour, milk temperature and froth level to your desired taste.

Purchased in for $743.95.

  • Product is used: Daily
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
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Neil
Neil Sydney Surrounds, NSW · 6 posts

Planned obsolescence.

Nespresso Creatista Plus BNE800BSS (Brushed Stainless Steel)

We have now owned multiple Breville Creatista machines, and all have failed after 10 to 13 months. Despite very low usage we have found the machines life span is very short and not worth the cost of repairing. I would strongly urge anyone to reconsider buying this machine as it is unreliable and destined (probably designed) to break down a week after the warranty expires.
What is as disappointing is Brevilles after sale service - it is simply not existent, they push all enquiries off Nespresso who simply don’t care as it is not their reputation in question.
Read the reviews - the consensus is this machine is great when new but destined to fail. Save your money and avoid Breville Creatista machines.

Purchased in at Nespresso Shop for $990.

  • Product is used: Weekly
Build Quality
Value for Money
Ease of Use
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Milk Frothing
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bronros
bronros Greater Melbourne (Outer), VIC · 72 posts
 · Verified

DO NOT BUY! Very faulty product.

Nespresso Creatista Plus BNE800BSS (Brushed Stainless Steel)

Purchased in at The Good Guys Online store for $684.

  • Product is used: Daily
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
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bronros
bronros · 

Interesting that Nespresso does not respond to reviews on this website - an indication of what their Customer Service care and concern is like ...

bronros
bronros · 

Nespresso will recycle your unwanted Nespresso coffee machine if you are prepared to box it up to return to them. They will send you a label to print, you take the box to AusPost and it will be returned to Nespresso their cost.

bronros
bronros · 
Not leaving this
Not leaving this Greater Melbourne (Inner), VIC · 6 posts
 · Verified

Lasted 14 months

Nespresso Creatista Plus BNE800BSS (Brushed Stainless Steel)

Purchased in at Harvey Norman for $850.

  • Product is used: Daily
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
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Marshall
Marshall South East Queensland, QLD · 35 posts

Great pod machine

Nespresso Creatista Plus BNE800BSS (Brushed Stainless Steel)

This is a consistent performer... I wish that Nespresso would show what they put in their coffee pods... I am aware that caramel is added to some and I think an emulsifier is added to others?

Purchased in for $599.

  • Product is used: Several times a week
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
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Paul S.
Paul S. North Queensland, QLD

Looks great on the kitchen bench

Nespresso Creatista Plus BNE800BSS (Brushed Stainless Steel)

Look great machine but immediately as soon as you make a coffee, change the milk temperature, out of the factory the temp is set to lava

Purchased in at The Good Guys for $679.

  • Product is used: Daily
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
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Jackie
Jackie Sydney, NSW · 7 posts

Constant problems

Nespresso Creatista Plus BNE800BSS (Brushed Stainless Steel)

Purchased in at JBHIFI for $699.

  • Product is used: Daily
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
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Sarah G.
Sarah G.

Refused warranty. Broken heating system and steam wand.

Nespresso Creatista Plus BNE800BSS (Brushed Stainless Steel)

Machine is 6 months old. Does not heat and steam wand completely stopped working. When you push the button with a capsule, only cold coffee comes out. I contacted nespresso and the have refused to honour warranty on the machine. They say they believe I used non nespresso capsules on the machine that the warranty has been voided. I actually have been using the nespresso capsules they were just ordered under a different account. I told them I can even prove with an invoice that I bought nespresso capsules. They will do anything to get out of warranty. Sunbeam support and delongi support are so much better stay away from breville

Purchased in at The Good Guys.

  • Product is used: Weekly
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Productuser
Productuser · 25 posts

My coffee mate

Nespresso Creatista Plus BNE800BSS (Brushed Stainless Steel)

A good little machine, was reliable until 12 months in then it went wild - leaking from the base - but the Nespresso's collect and return program had it back to me in a month. It's used every day multiple times so having a fit after approaching 1000 coffees isn't bad. Noisy, reliable, easy to use, demands maintenance every 6 months or so, makes great coffee...enough said.

Purchased in at Nespresso Shop for $600.

  • Product is used: Daily
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
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Sue Delanty
Sue Delanty Launceston, TAS · 6 posts

Ahh morning coffee was never better

Nespresso Creatista Plus BNE800BSS (Brushed Stainless Steel)

My husband and I enjoy our morning coffee. This machine is easy to use and requires little maintenance compared to our previous machines. I use a variety of coffee pods and have had nil issues so far. I had to change the milk settings to hot as we like out coffee extra hot. This was very easy to do by just following the on screen prompts. The cost was an initial shock but as my grandson would say 'you get what you paid for nan," and nan is very happy.

Purchased in at The Good Guys for $899.

  • Product is used: Daily
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
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Kylie F.
Kylie F. · 3 posts

Same yourself time:

Nespresso Creatista Plus BNE800BSS (Brushed Stainless Steel)

Not a good machine to purchase. The steam wand keeps having issues where it wont froth the milk- and wont even work at times. Machine has to be sent down south for repairs. Have had a replacement machine provided by Nespresso - but still having the same issues with the replacement machine.

Purchased in for $845.

  • Product is used: Daily
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
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Kylie F.
Kylie F. · 

wow - do you like to edit honest reviews much? At least let the customers know exactly what they are getting themselves into by purchasing a nespresso machine.

kerriev65
kerriev65 AU · 2 posts
 · Verified

Terrible Lemon of a machine

Nespresso Creatista Plus BNE800BSS (Brushed Stainless Steel)

Purchased in at The Good Guys Online store.

  • Product is used: Daily
Value for Money
Ease of Use
Noise Level
Consistency
Milk Frothing
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Capsule / Coffee Pod Machines

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Michelle Tarr
Michelle Tarr Sydney Surrounds, NSW · 62 posts

Waste of Money

Nespresso Creatista Plus BNE800BTR (Black Truffle)

Purchased in at The Good Guys for $624.

  • Product is used: Daily
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
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Deborah A.
Deborah A. · 4 posts

Fantastic machine

Nespresso Creatista Plus BNE800BSS (Brushed Stainless Steel)

I love our Creatista Plus. It gets used several times a day without any problems. I've only used the Nespresso coffee pods in it which I'm very happy with. A bit expensive, but a few years in it's paid for itself.

Purchased in at David Jones.

  • Product is used: Daily
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
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SANO
SANO Sydney, NSW · 11 posts

My daily Cuppa Coffee

Nespresso Creatista Plus BNE800BTR (Black Truffle)

Very satisfied with the overall product! Brilliant functionality, beautiful design and an amazing texture. Love the black truffle look! Best purchase made, in fact an investment for the entire house!

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
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Consistency
Milk Frothing
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Questions & Answers

Kenny
Kenny ·  · Nespresso Creatista Plus BNE800

My creatista plus stopped pumping water (for coffee and from the steam wand) I've tried everything please help

bronros
bronros · 

Hi Kenny, have you tried ringing Nespresso? Their customer service can be hit and miss, but hopefully you will get someone who speaks good English and knows what they're talking about. They will run you through steps to check your machine and if none of that works, you can arrange to send your machine back to Nespresso for repairs at no cost to you if it is still under Warranty. You will have to securely package your machine (find a box the right size for machine and wrap your machine in bubble wrap, enjoy ...), attach the label that Nespresso sends you and take your machine to your local Aust Post store. Pump failure is a common problem with the Creatista Plus machines. Repair turnaround was fairly quick the last time I used it.

Guest
Debora C.
Debora C. ·  · Nespresso Creatista Plus BNE800

My creatista plus is leaking water underneath machine, how do i fix it.

Guest
doricat15
doricat15 ·  · Nespresso Creatista Plus BNE800

Reading all these negative reviews dating back from 2 years ago (until recent), I’m wondering if any of these faults have now been rectified? Mainly seems to be a problem with the milk wand.

Neil
Neil · 

In my opinion none of the faults have been rectified and Breville simply don’t care.
In our case we have had multiple machines - some replaced under warranty and all failed. The steam wand, the seal between the capsules and the machine and the heating element are all areas of concern.

doricat15
doricat15 · 

Hi Neil. Thanks for your response. It’s a pity that the faults are still there as otherwise it seems like a potentially great machine.
Almost bought one, glad I read the reviews first! Yes, it seems neither Breville nor Nespresso care, considering how many people are still complaining about the same issues. How frustrating for you guys!

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Breville Nespresso Creatista Plus BNE800

Details

Most reviewers positively raved about their Nespresso Creatista’s performance, which made it worth its price tag. Some purchased multiple units, while others used their pod machine up to eight times daily, with consistently high quality coffee produced each time.

Features

  • Three second heat-up time makes preparing coffees a quick task.
  • A fully automatic steam wand can create 8 milk texture levels, like thick, creamy milk that’s ideal for latte lovers, as well as silky, micro-froth for cappuccinos.
  • 11 milk temperature settings let you customise your coffee to your preference.
  • Three shot functions: risretto (25mL), espresso (45mL) and lungo (110mL) also allow for better customisation.
  • A digital display and fully automatic steam wand make this machine easy to use.
  • An assisted cleaning function makes the steam wand less fiddly to clean.
  • Includes a stainless steel milk jug and a tasting box of Nespresso capsules.

Points of praise

  • The Creatista Plus makes customised coffee, which reviewers loved. They could choose the size of their shot, as well as preferred milk thickness and frothiness. This made the Creatista Plus a favourite for all of the family. For example, many reviewers said it catered to their preference for immediately-drinkable coffee, as well as their partner's preference for piping-hot coffee. Kids also enjoyed the hot chocolates, as the Creatista Plus can make milk-only drinks, too.

  • The quality and consistency of coffee was applauded by reviewers. One reviewer summarised it aptly when they wrote: ‘We use it every day and have never had a bad coffee yet.’ Smooth coffees and silkily-frothed milk were highlights, along with temperature setting which pinpointed the accuracy of coffee quality each time.

  • Notably easy to use and to clean, the Creatista features an integrated LED display that walks you through every step of the process, while an assisted cleaning function ‘purges’ the automatic steam wand after each use for easier cleaning.

Compare all Breville Nespresso Creatista Plus BNE800 listings
CategoryCapsule / Coffee Pod MachinesCapsule / Coffee Pod MachinesCapsule / Coffee Pod MachinesCapsule / Coffee Pod Machines
Price (RRP) $899$899$899$899
Pump Pressure19 bar19 bar19 bar19 bar
Dishwasher Safe PartsNoNoNoNo
Water Tank Capacity1.5 L1.5 L1.5 L1.5 L
Dimensions 408 x 171 x 310 mm408 x 171 x 310 mm408 x 171 x 310 mm408 x 171 x 310 mm
Weight5.2 kg5.2 kg5.2 kg5.2 kg
Capsule CompatabilityNespressoNespressoNespressoNespresso
Milk FrotherSteam WandSteam WandSteam WandSteam Wand
Heat-up Time 3 seconds3 seconds3 seconds3 seconds
Auto Shut-offYesYesYesYes
Shot FunctionsEspresso, Lungo and RistrettoEspresso, Lungo and RistrettoEspresso, Lungo and RistrettoEspresso, Lungo and Ristretto
Manufacturer Warranty2 year(s)2 year(s)2 year(s)2 year(s)
Colour / FinishBrushed Stainless SteelBlack TruffleSea SaltSmoked Hickory
Compare all Breville Nespresso Creatista Plus BNE800 listings
Visit official website
  • MPN: 802862, BNE800DBL and BNE800DBL2JAN1

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