I purchased this unit for a holiday rental home, because it's important that tenants have access to appliances that are functional and don't need any special maintenance or cleaning. The key feature that I looked for is the integrated milk frothing unit, which is generally done by a separate clunky gadget for many pod-based coffee makers. Used it myself for a week and happy with the results - good coffee and nicely frothed milk. Big plus for a holiday rental is that it cleans the internals of the milk frother automatically after each cup.

Th...

Before buying the Creatista Plus (our first coffee capsule machine we had a fully automatic coffee machine with built in grinder. The machine brewed good coffee but was big and a mess to clean every time. Ground coffee goes everywhere. Milk frother was inconsistent, pain to clean and eventually stopped working. I swore that the next machine will be easier and less messy to use - and it was!

In Dec 2016 we purchased a Creatista Plus. The Creatista makes life so easy. The pods solution is a clean, no mess, no fuss solution. Coffee is brewed per...

My Crestista Plus machine scores 6 out of 5 stars for its glamorous, compact design and ease of use!

However, after just 12 months the electronics ‘died’! The Appliance Shed fixed that up by replacing the mother-board in November 2019.

Then, this June, the appliance malfunctioned in the descale mode, and no matter what the help line told me to do would not come out of this mode! Again, Appliance Shed fixed the problem!
Last month, same problem I had back in June - stuck in descale mode!

I wonder if there is a programming error with this particular model?

My machine is 2 years old now, and I have made 3 trips to the Appliance Shed! ...

Very disappointed. My son bought the machine as a gift and paid full price knowing he would get an $80 coffee credit. When I submitted the credit I didnt hear anything for 3 weeks. When I asked on the online chat I was told it came in a week too late so forget it. Very disappointed that there is nothing you can do. Only 4 weeks to submit a promotion is not really enough time if it is a gift. I used to enjoy the coffee now this has left me with a bitter taste in my mouth. :(
Update: company never gets back. The minute they saw it on product revi...

I'm an avid coffee drinker for most of my life. Although I've gone through "periods" of dripolator, percolator, paper filtered, plunger, bag filter, cup filter and then many years of domestic cappuccino machines, starting with the trusty "Atomic" through to an electric Krups with Krups grinder, nothing beats the shear ease of capsule coffee. My standard Inissia with a milk frother was hard to beat, until.....the BNE800SS.
Using quality capsules, you can have consistently 4.5 to 5 star coffee every time.
With purge cleaning, automated descaling...

I've had this machine for just over two years now, as a birthday present from my son.......it's been simply wonderful. I had an older Inissia before with a milk frother, but this new one is so easy to use, and fully adjustable to make coffee just the way you want. With it's self cleaning purge, and large water tank......I can't live without it. Lattes, capuccinos, short or long or even ristretto....this machine dose them all. My son was so impressed, he bought one for himself!!

We bought one of these machines after having 3 Nespresso pod machines over the last 10 years that we were very happy with (but we were replacing old technology and/or worn out machines).

I was very excited to get this machine and looking forward to the good quality shot with crema Nespresso machines normally deliver.

We returned the first machine as the thermostat stopped working after a few weeks. It worked initially , but the coffee was weak.

We returned the second machine because the coffee was also weak and once again the crema poor in...

This is the second time that this machine has been sent for repairs.

We have had ongoing problems with this machine from the date of purchase.

The only reason we have only returned it for repairs twice is that we are in Western Australia and the process can take up to a month to get it back as it is repaired in NSW.

The machine is used once a day in the morning by a couple – when it works. I was told by Coffee Expert at the call centre I was using the wrong pods - I ONLY used branded Nespresso pods.

The issues with the machine are as follows:
...

Excellent machine that makes fantastic coffees - I definitely recommend. Bought on sale at JB HiFi in New Zealand on a very good sale too (essentially $570 after $80 nespresso credit) which was a bonus

One of the factors influencing my purchase of this model was it's relatively small footprint. But the main reason was it's reputation for making great coffee and we haven't been disappointed.

Easy to use and clean and with Nespresso pods at around 80c for a coffee is a plus.

I have to confess that early in the piece I was annoyed when "maintenance" was required e.g. the steam wand needed cleaning - I wasn't made aware of this at the time of purchase. But once I went through the manual and in fact the screen on the coffee machine actually guides you through the process, it has been a relatively straight forward process.

Coffee lovers won’t regret to purchase this amazing machine. You can enjoy all different types of coffee with this machine. Coffee is so smooth and the milk is silkily frothed.

Within the first year of use the lights behan flashing alternately non stop. The machine was sent in to Nespresso for repair. Only 6 mths later I now have the exact same problem. After paying $600 not what I was expecting

The machine is absolutely rubbish..I bought this machine and initially was very happy. After 6 months it started to not function correctly..I took it back to Harvey Norman and 3 weeks later was replaced.. after 3 months again the same issue and requires replacement again.

I wish I had read the reviews on this machine before purchasing I would Never bought it..

I love my Breville Nespresso Machine BUT = But the pump gets finicky after a few coffee brews--- I clean and maintain/descale to a tee--- I have had it for two years and am sending for repair once again. For the cost I am regretful I paid what I did for this to have these issues now twice. Customer Service sent a box for me to return and because the warranty is up I am sincerely hoping that they fix or send a new one for an over 400 dollar machine !

Best pod coffee machine I’ve ever had. From customisable coffee volume to milk warmth, froth level and the ability to make milk only drinks. Can’t go wrong! Love this machine.

Recently replaced our basic Nespresso with Brevle Creatista Plus Stainless Steel.
The design is modern and sleek. Looks great on my kitchen bench. I like my coffee hot and this machine has temperature settings. It is easy to use and you can preprogrammed your coffee for example espresso, flat white, cappuccino.
The only downside is the machine is a bit loud.

Thought it would be nice to purchase a coffee machine for our new home, decided on a Nespresso machine because it seemed like a simple way to get a decent coffee ( i mean like how something that seems like such a simple device be so unreliable right ? ).

After looking around at the cheaper machines we were shown a machine by one of the Nespresso reps and was told that this was their “premium” machine.... It was meant to have been made with “better materials that would result in a better coffee and a longer lasting unit” lololol what a load o...

Bought the machine for my dad for christmas being a coffee lover. Machine worked for about a week before getting a call that the froth simply isnt there anymore. Being a ex barista i went over to check. Milk at ideal setting wasn't heating the milk it was still cold on the top with no froth.

Called customer service [name removed] told my father to go through the cleaning process which was already done. We were then told your milk wasn't right we had to use shelf or long life milk. In what world is that okay for a top range machine to have no ...

Easy to use and very quick, even when frothing milk. First coffee machine I've owned so I don't have anything to compare it to but I love it.

I'm guessing this machine is like other pod machines: hit and miss until you find a pod that suits your taste.

What I really like about this machine is it's flexibility- use the LCD screen to select the coffee you want and boom, there it is. Handy for when people visit who like dofferent styles of coffee.

Received this as a Christmas gift and absolutely love it. Heat up time is 3 seconds and it's very easy to use. Quiet and quick. Lots of options and the milk function is amazing. All automatic and several temperatures to choose from. I find most of them too cool, so have it set on Very Hot all the time which is perfect. Absolutely love this machine. Slightly on the expensive side so I hope it lasts but so far, very happy. Also is fairly compact which is great for my small kitchen. Nespresso pods are amazing too, as is the service from Nespresso.