Leitner Cross X Questions & Answers
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Hi Team, I have just received my Cross x and I can’t seem to raise the front handle bars. Currently I’m slumped over annd hard on the hands,I need to raise them so I can sit up. My wife’s 26” Venice was easy.
Hi Gary, the headstem on the Cross X is different to the Venice Cruiser. It has very limited height adjustment. Please contact our team at sales@leitner.com.au so our team can assist you further. Thank you! Regards, Leitner team
Hi. I have just received, and put together my cross x and possibly having the same trouble? The adjustable part of the steering stem won't go higher that horizontal, and l had to loosen my front brakes to get the wheel on. It all looked fine otherwise, then l realised (was hard to spot on a black bike) that the front brake cable was wrapped around the front steering tube of the frame, thus greatly shortening the front brake cable and holding the adjustable stem down. To fix l had to take the handlebars, front mudguard and light off, loosen and raise upwards the adjustable part of the steering stem. Then carefully unwind the cable by turning the front wheel around in the correct direction, then put back together. The adjustable handlebar stem now can raise much higher for a more comfortable ride. Don't forget to READJUST THE FRONT BRAKES if you had to release them earlier. Cheers - Milton.
Hi, here's my dilemma. Looking for a "Berliner" with "Cross-x' features. Like to do some shopping with it (rear rack for the Berlin up to 25kgs) and also go trail (nothing serious) can the Cross-x' be fitted with a rear carry rack?
Hi Robert, Thanks for your message! We don't carry a rear rack that's suitable for the CrossX, but you should be able to find one at your local bike shop. Please note that racks for bikes with rear suspension such as the CrossX typically have a lower weight capacity. Regards, Leitner Team
I got the chain all tangle I get it back on
Help me please
Hi Ludegerio, If you're having trouble with the chain, I'd recommend asking your local bike shop for assistance. Feel free to take some photos and email us at sales@leitner.com.au, and we will do our best to help you out. Thanks!
I can't the chain back on
Put your gears into first while your chain is off , put the chain around your largest cog on the rear wheel then around your crank cog and make sure chain is also running through your derailed cogs freely. Done
My back wheel is jammed can't go any where
What model is best for a 190 cm or 6’ 3” rider
Any chance someone in Sydney would be willing to let me do a gentle test ride on their Cross? I'm very keen to get the bike but I can't bring myself to do it without a test drive. I'd be willing to pay if that helps :) Thanks
I'm interested in the bike's ability to get uphill without pedalling. I live on a large private property with one long hill (not that steep but about 500m of climbing). Would the unlocked throttle allow me up this hill with little-no pedalling?
Hi Lyle, You do have to remember this is a push bike not a motorbike mate. I ride along the Victoria surf-coast running/bike track and there are some big hills there, especially towards Bells Beach. Doesn't seem to have any issue getting me to the top and I'm a fairly big unit @ 105Kg. Obviously some pedalling provides a better result. Keep in mind you can adjust the computer for higher speed. I don't believe you will be disappointed. Cheers
Thanks Pete - I'm comfortable with it going slowly uphill, it's just that I'd prefer not to have to pedal. I wonder if just the throttle option would get me up a steady incline though.
Hi there , in Launceston Tasmania we have the advantage to test ride , at almost 60 I'm.unsure between the Cross X and the Berlin ? , it's mostly down hill to work and of course uphill home ,about 6km , I'm 6' and around 100 kg , just undecided between the 2 great looking bikes.
Hi Rob sorry I can’t comment of the Berlin but I have the Cross X and it’s a ripper. I am 100kg and 6’3 and it works a treat. Trick up the computer and your off doing some great speed. Easily gets you up hill in peddle mode or twist grip non pedal power and 6 klm is nothing on this bike. I often ride 12 - 15 klm and do it easily and I’m 62. Good luck mate enjoy. Cheers
Hi there, I really like the look of the Leitner venice , but am concerned it may be too long to fit comfortably on the bike wrack at rear of my car, without sticking out too far each side, Does anyone have any ideas?
Dear Sue, Thanks for your message and interest in Leitner Venice Cruiser. The total length of the Venice from wheel to wheel is about 189cm. If you are to take the front wheel off before loading on the back of your car, the total length will be reduced to 122cm. Hope this helps. If you have any further questions, please contact our friendly customer service team on 1300 856 725 between Monday to Friday 9am-5pm Melb time or email at sales@leitner.com.au. Thank you! Regards, Leitner team
Thanks!
Hey, I’ve had my Cross X for about 6 months now and I’ve been giving it a serious workout mainly in the inner city of Sydney without any major problems. I really love it, I hardly drive my car at all anymore. I am 5’ 11” and weigh 100 kg and literally cruise up Albion St in Surry Hills which is long and steep. (Admittedly I struggled a bit the first time but like anything in life once practiced I worked out the best way to effectively use the gears and motor) I have only one dilemma...... and I would appreciate some input as it’s really bugging me - Has anyone found an effective spot for a water bottle??? It’s a real hassle carrying it in my backpack and having to completely stop to drink. I’ve tried fitting it to a couple of different spots on the handlebars but if your pushing the bike to it’s limits it simply doesn’t work ie it gets in the way. I realise it’s a minor issue , just hoping someone’s had more success with it than me lol. Charlie in Chippendale.
Hi Charlie, I had the same issue with my cross X. I searched around and found one that could mount to the seat behind but was too hard to access. I eventually mounted it on the handle bars basically in the middle and it works a treat. Trick was to have a tight fitting bottle. Admittedly I may not be using my bike as hard you are but riding on gravel tracks and road it definitely works ok. Good luck. Cheers (I wish Leitner actually designed and sold one to fit correctly)
If I could upload a photo you could see what I’ve done. I purchased a small case and strapped it to the top bar. Standard drink bottle fits in nicely...
Andy that’s an excellent idea - was it specifically designed for bikes? Can u recommend a retailer?
I attached a bottle cage to the top frame, near to the seat post, with good sized cable ties, with thin rubber between it & the frame for grip. Its very firmly fixed now. Would be happy to show if there's a way to add images.
Im 5ft 10 would the Leitner Cross x be ok for my size
I cant see why not. With the seat at its lowest point it is 840-850. Keep in mind these seats are thick so if you change the seat like I have it will be lower.
just another question Is it possible to fit a rear rack on the Cross X bike ?
HI I am 5ft 11 and the bike is perfect, with scope for a taller person. Not sure about a rear rack.
Hi Michael, Thanks for your message. Pete is right. The minium seat height is about 84cm on the Cross X and adjustable up to 103cm. We have customer who installed rear rack that attaches to the seat post on the Cross X. You can easily source them from your local bike shop. Hope this helps. If you have any other questions, please contact our team at 1300 856 725 or via email at sales@leitner.com.au for a prompt response. Regards, Leitner team
Just received and built my Cross X. Where do I fit the rear light?
Hello Martin. I didn’t use the supplied rear light. I purchased a USB charge red flashing light from EBay and fitted it to my helmet. It is a lot more user friendly. Hope you like your bike, I love mine. Take care, Andy
Hi Martin, Thanks for your message. You can find the rear light in the small brown box. You need to install it on the seat post. Hope this helps. If you have any other questions, please contact our team at 1300 856 725 or via email at sales@leitner.com.au for a prompt response. Regards, Leitner team
Are they off road tires
Hello Ray, Yes very good puncher resistant off road tyres. I run mine at 50psi. Fantastic value for money. If you have and other questions just ask. Regards, Andy.
Hi Ray, Thanks for your message. Andy is right. It comes with puncture resistance tyres. Hope this helps. If you have any other questions, please contact our team at 1300 856 725 or via email at sales@leitner.com.au for a prompt response. Regards, Leitner team
Hi I also have been reviewing different e bikes mtb , can anyone tell me if the brakes hold up ok on the cross x . The reviews are positive my wife enjoys her Venice cruiser , bit heavy but goes well , is cross x lighter ? Cheers
Hello Les. The mechanical disc brakes are very good. I have to travel down a very steep hill, and I ask a lot of them with no problems.
Thankyou Andy, do you know if it’s frame is one size fits all , I’m 5 ft 8 in and 102 kg and I’m not sure of my correct fit.
Hi Les, For the CrossX, we generally recommend a minimum height of around 5'6", so it sounds like it should be suitable for you based on what you have provided. If you would like more information or have any further questions, feel free to reach out to us at sales@leitner.com.au.
All the best, Leitner team
Has anyone been able to fit a rack to a Leitner CrossX? There are several mounting points and I don't mind modifying the rack, just not sure which type of rack to start with.
Hi Geoff i brought a rear rack that bolts to the seat pole. Seems to be working ok for me
Hi all, I am new to e bikes, I am trying to get some comparison between the Leitner Cross X e bike and some other like with bafang center motor. For ex the new Lekker Outback seems very good in technology, but is the 2 times the price. I have tried a very expensive bike, Specialized levo with center motor.
How does the Cross X takes the up hills and is it adaptive, so depending on pedal pressure in real life?
I live in Pottsville NSW, is there any user of Cross X near by?
TAge SAnd.
Very happy with my cross x and live in Kingscliff. I have no problem with showing you my bike.
Someone mentioned in an earlier post "Gears worked perfect and cruise control works like a dream, have changed the cruise speed to go faster 25 kph so easy to access the two grey wires to change" Is this possible when using off road?
yes no need to change any wires, just follow the instructions in the manual to unlock the throttle and away you go. Great fun off road
Easy to bypass throttle control and works great. Very happy with my crossx.
Thanks for your replies. A couple of more questions seeing you guys have done it. What speeds can be achieved by doing this?, and I would assume going for the bigger battery would also help.
Hi l live off road, in the bush, quite steep hills on dirt roads, but also sealed roads nearby. Is this bike good for mostly dirt road riding..( not too extreme riding, also can you fit a rack to it if needed.?
Hi Jenny, I ride on both dirt and bitumen and have had no problems at all. Riding uphills I find being 90kgs the power is fine on average hills and on steep hills the power assisted pedals make them easy.
I have had the CrossX since April 2019 - Love it. Best thing I have done. I haven't ridden a bike for years as my area is so hilly. I was stuck and had to ride through water approx 15cm deep. After a while the Electric stopped working. Is there a manual on how to dry out the electric components or replace them?
G'day Tony, I do not know of any repair manual but you could try drying electrics with a hair dryer, if this doesn't work you could try contacting Leitner for advice and maybe replacement parts.
Thanks James. Itired the hair dryer on the controller - it didn't really look like it had water on it. Will contact Leitner
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