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Dan V.
Dan V.
  Verified

From Fine Wine to Sour Grapes – and Now, Selective Amnesia After a $4,000 “major service” at Le Man’s Motors Bulimba, our initial review was light-hearted. We’d even complimented the clever offer of a bottle of wine for early feedback on their Google review, but alas it doesn't lend itself to easy replies. But after a few post-service… Read more

surprises, that vintage has soured considerably.

First came the greasy fingerprints, the disconnected vacuum hose, the mysteriously failing windows, and the pièce de résistance — a boot print across the tyre rim. Not exactly the kind of detailing we were after.

Then we were told our rear brakes were “down to 1mm” — urgent replacement required. I'm a former mechanic, so I checked for myself: a healthy 6mm on both sides. The “worn” wipers? Brand new.

But the best twist yet: [Name Removed], the so-called Client Experience Manager, now claims not to know who we are. Despite the booking and receipt being under my wife's name, the texts and calls on the day — all me. How many convertible Audi A3s with an ex-mechanic checking progress did you service that day, [Name Removed]?

Poor service is disappointing. Pretending your customers don’t exist? That’s next-level. We’re now seriously questioning not just the honesty, but the actual quality of the work performed.

The wine may have been smooth, but the aftertaste of this experience? Truly bitter.

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