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LensPro

LensPro

3.6 from 5 reviews · View Statistics
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Reviews

3.6
5 reviews
5
(3)
4
(0)
3
(0)
2
(1)
1
(1)
  • Product Quality
    5.0 (1)
  • Return Claim MadeYes (0) · No (1)
  • Customer Service
    5.0 (1)
Previous
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Debbie
DebbieQueensland
  • Verified

Fantastic I’ve lost my glasses and lens pro hyperdome were the best now I can see xxx

published

Brilliant all round service I lost my glasses and i will be able to see again promptly sorted me out with another, plus I ordered another pair hope to win

Product Quality
5/5
Customer Service
5/5
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The reviewer stated that an incentive was offered for this review

DAMO88
DAMO88BRISBANE
  • 13 reviews
  • 7 likes

Perfect

published

Lenspro capalaba central qld fantastic went there on a monday ... picked up glasses with in 2 days ... great service

Andrew O
Andrew OSouth East Queensland, QLD
  • 3 reviews
  • 1 like

Overpriced and disappointed

published

I am not a happy customer. My new glasses which I paid so much more for after being told their oppositions are cheaper because of inferior quality frames and lenses have now fallen apart. None of my previous cheaper glasses have done this. I now know my rating on Facebook was removed because LensPro will only accept 5 star ratings. I'm sorry, you need to earn a 5 star rating, not cheat to make yourselves look good.

Disappointed with fitting process

published

It felt like I was purchasing glasses from pharmacy! Zero customer service with the fitting. I went back again to request the frames be tightened. I'm used to an optometrist spending time ensuring the glasses fit perfectly sadly this was not the case.

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Angry
AngryBrisbane
  • 12 reviews
  • 14 likes

Good quality spectacles. Great customer service

published

As a diabetic, I have used LensPro annually for about 10 years. Recently l purchased a pair of glasses overseas which were less than satisfactory. John & his team were able to point out the poor workmanship. I ordered a new, replacement, pair of lenses, using the existing frames & they were replaced in 9 days!
I have always received great customer service & personal attention from this shop. Highly recommended.

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