The Sunglass Fix

The Sunglass Fix

  • Verified company
4.7

285 reviews · Statistics

PositivevsNegative
93% · 26517 · 6%
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Return Claim MadeYes (8) · No (52)
Product Quality
4.6 (65)
Shipping
4.6 (55)
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Reviews

285 reviews
Andrew H.
Andrew H. Greater Melbourne (Metropolitan), VIC

Just brilliant

Online store

Easy to follow online experience and instructions on how to do things at just the right moment. Short wait for delivery. The package was a Direct Mail masterpiece on its own - brilliantly packed. A short refresh of the online video and I fitted the new lenses relatively easily. Would definitely recommend this company.

RSIM
RSIM MELBOURNE · 7 posts

received a cracked item, after sales non-existant

Online store
Product Quality
Shipping
The Sunglass Fix
The Sunglass Fix · 
RSIM
RSIM · 
The Sunglass Fix
The Sunglass Fix · 
Lynleas
Lynleas Central Highlands and Goldfields, VIC · 3 posts
 · Verified

Great lenses

Online store

Author stated being incentivised for this review

James H
James H Hobart · 2 posts

Great fix!

Online store
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Pauly's Reviews
Pauly's Reviews Mid North Coast, NSW · 12 posts

If the frame is good, get these lenses

Online store
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Alex
Alex

This has been a good product

Online store

I am satisfied with the service and the product provided.

The Sunglass Fix
The Sunglass Fix · 
Rodney F.
Rodney F.

Excellent Service/Price

Online store
Nick Maill
Nick Maill Mawson 2607, ACT · 2 posts

Repeat Customer just as impressed as last time.

Online store
Kevin  Barry
Kevin Barry
 · Verified

Perfect fit and speedy service

Online store
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Tom mcg
Tom mcg Greater Melbourne (Outer), VIC
 · Verified

Amazing service

Online store
gowkola
gowkola
 · Verified

Other the lens are ok ,their system and customer care need improvement

Online store
Product Quality
Shipping
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The Sunglass Fix
The Sunglass Fix · 
Whitey
Whitey South East Queensland, QLD · 10 posts

Restores faith in online business

Online store
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Martyna H.
Martyna H. · 2 posts

Wow wow wow

Online store
Pete
Pete Sydney, NSW
 · Verified

The Sunglass Fix for like brand new lens repairs.

The Sunglass Fix
Dinger
Dinger · 4 posts

Great service

Online store

Had a bit of correspondance with these guys leading up to putting in an order for lenses.The process was hassle free & lenses arrived promptly & well packed .

Questions & Answers

Col
Col ·  · The Sunglass Fix

Hi. I’m after replacement lens for my Burberry sports be3046. They have a shield style lens. Are you guys able to custom make that lens? Regards Col

The Sunglass Fix
The Sunglass Fix · 

Hi Col, unfortunately we don't make the single lenses / google / mask lenses for sunglasses. We can make lenses in just about any frame that support two separate lenses but haven't invested into google making equipment at this point in time. Your best bet will be to contact Burberry support and see if they can help you with a replacement lens.
Hope that helps, Craig and the team at Sunglass Fix

Guest
Joel
Joel ·  · The Sunglass Fix

Hello, do you have lenses for a pair of Timberland TB2136 58 mm wide,
Cordially
Joel

Guest
Annab
Annab ·  · The Sunglass Fix

Is this business still operating? Can’t get emails answered or phone answers and cart won’t load properly.

The Sunglass Fix
The Sunglass Fix · 

Hi Annab, yes, still going strong. We strive to get back to emails in 1 business day. After a weekend this may take two days as volumes are high. I'm not sure what the phone situation would be as we answer them from 6:30 am to 5pm AEST Monday - Friday. If you are in a different part of the world you will have to either leave a voice mail or call during our business hours to get someone. I did notice that our Voice Mail box which holds 100 filled up over the weekend and that could have been the issue as once that's the case it may just ring out or not allow you to leave a message. However, that has been cleared as of yesterday. Hope that helps,
Email: info@thesunglassfix.com.au
Phone: (we have many for different parts of the world but all route to +61 260090908

Craig Anderson - CEO and Founder - Sunglass Fix

Guest

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Extra Information

Bailey Nelson
1001 Optometry
Framesbuy
eContactLenses
AusSpecs

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