Review your last buy on ProductReview.com.au
5 Jason B.  · Fantastic service and quality lenses very happy that my oakley lenses can be replaced rather than buy a new set. 10/10
5 K P.  · A great business that I've been using for over five years now. The support is great, and the product quality is excelelnt!
5 ADI  · I didn’t have to buy new sunglasses! I could choose the same or improved features of lenses. I could do it myself. Wonderful!
5 Phil  · Quick,easy process. Great communication and a great product. Super happy with my lenses! Will certainly use this product again!!!
5 Cyra  · Great product. Love it – Love these lenses only ones I buy. Always been great.
5 Richard  · Easy peasy cheapanesy – Great customer service. Prompt answer to all my stupid questions. Lenses are just as good as my original maui jims at only $50
Graeme
Graeme4 posts
  Online store

I found this site to be excellent. The site is easy to navigate and order lenses. My lenses arrived in great condition and were correct as per my order and the prices are fantastic, as a repair thru a repairer came as a unexceptable cost, this is the best option for keeping your expensive sunnies.

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Erkan V.
Erkan V.VIC
  Online store

The process from initial quotation to sending the glasses and recieving them was seamless, simple and very clear. The Sunglass fix team were very responsive and open about the options available. The repaired sunglasses were good as new when they arrived. Very happy. The whole process took around 3.5 weeks, which is very good considering there was Christmas in between.

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Joseph C.
Joseph C.WA
  Online store

This is the second set of Otis replacement lenses from Sunglass Fix. This time I cracked one of my Otis young blood sports lenses badly. A quick search online found what I needed from Sunglass Fix so I ordered the - Lens Type: SFx Diamond BIO - Lens Colour: Polarized Diamond Burnt Umber |Cat3-85%|100%UV|AR As replacement for the originals.… Read more

Received by mail a week later with happy inspection for the price and quality I couldn’t be happier. The Brown lenses are very close to original Otis glass and only real difference being the weight of the glasses once new poly lenses are fitted namely being lighter in weight. I watched the tutorial video on fitting new lenses and I had to soak my frames in hot water so I could remove the damaged original lenses. Easy as and then fitted the new Sunglasses Fix replacement lenses without any drama. Really recommend this company and I’ve saved my treasuresd Otis young bloods as pictured with the magic new lenses.

Reviews with attachments

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RcToys
RcToysNSW13 posts
  Online store

My first time using them. I am super impressed. Highly recommended. Professional and super quick delivery.

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Jake S.
Jake S.NT2 posts
  Online store

I cracked a lens in my aviators and found this company. I went with the photochromatic polarised brown lens to replace the original and I'm very impressed. Better glare cutting, contrast and effective polarisation especially in bright conditions. They're not on par with my Maui Jim's but they're not too far behind. Definitely worth replacing worn lenses in an old pair of sunnies. Time will tell how the non-scrath coating goes.

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Alex R.
Alex R.4 posts
  Verified Online store

This company is fantastic. The lenses are impeccable and of great quality, and they provided clear instructions for how to replace my broken ones. The shipping was fast, and the lenses arrived in nice neat little biodegradable packages, AND they sent a bonus microfibre sleeve for my glasses that looks great and is made from high quality fabric.… Read more

Really enjoyed their service, clear selection process of types of lenses on their website, and the care they put into the packaging.

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Corban
CorbanWA
  Verified Online store

Great customer service and product – Easy order but we had a problem with Aus Post delivery. I contacted sun glass fix customer service and they were very prompt to rectify the problem and get my lenses to me. I feel they went above what they needed to do to help me and and I'm very grateful so thankyou. Recommended.

Latest follow-ups

Scott
ScottQLD26 posts
  Verified Online store

I found this business simply by searching google. Was skeptical at first but did a lot of research and decided to give them a go. I needed replacement lenses for 2 sunglasses, one was easy as it is a Ted Baker and I could simply order the lenses and… Read more

the other was a Specsavers brand but I had to send these glasses in to have the lens made and fitted. Initially I was waiting for the satchel to be delivered to send in my Specsavers glasses however it didn’t arrive. I contacted Sunglasses Fix and Lana rang me to apologies and then sent me another satchel. After receiving the satchel I sent them in over Christmas, Lana rang me on 5 January 2026 to say they would prioritise the order. Received the Specsaver glasses and the lenses today (9 January 2926). The lenses were fitted to the Specsaver glasses and they were a prefect fit and look fantastic. I had to fit the lenses to my Ted Baker glasses and after viewing the how to video it was easy as. The glasses look fantastic and the lenses are perfect. Overall the experience was 5 star and the prices were fantastic. Do yourself a favour and use the business for your replacement lenses, Highly recommended.

 Follow-up  · The video instructions were spot on and assisted. Satchel arrived quickly. Compare yourself for price.

In-depth reviews

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gowkola
gowkola
  Verified Online store

Other the lens are ok ,their system and customer care need improvement – Ordered 2 pairs of lens for 2 different sunglasses with tracking for shipping. - 1st email on the order came in fast but the item description were truncated.. (i'm not sure if I've ordered the correct lenses. - After waiting for 2 days , I email them to check the order status. To my surprise , they replied that "Your order is in pending due to… Read more

address verification." and ask me to verify my address. - 5 days after verifying the address with the CS, an email came in with basically nothing !! - 2 days later , I got an email on shipping info BUT the address is missing my unit number. :( So again, I send an email to their CS. They ensure me that the address is correct.( with unit numbers. -after about a week , I received an email saying that there is some error with tracking. TBH , i have no idea what that email is trying to say. the tracking link given was broken. Also tracking page does not have any update for a week. -next day, the courier called me and asking me for my unit number as they do not have it. Finally I got my 2 pairs of lens.

On the web site, its stated the the lens will come with a microfiber case. So ordering 2 pairs of lens should have 2 microfiber case. however, they shipped them all in 1 box and with 1 microfiber case. the lens are not labelled too. If not for the color , I will not know which sunglasses is the lens for.

I email and check with them , they replied that 1 order will only have 1 microfiber case. That contradicted the order page of each lens. Maybe they do have a small fine print somewhere which I've missed. BUT I'm pretty sure that this is always per item and not per order.

They replied the "whats in the box" on the page of the lenses is indicating that they will send just 1 per order.

"What's in the Box One Pair of lenses (L&R) Microfiber Case Packing Slip NB. Frame not included"

From my understanding of that is 1 pair of lenses will be in their individual box with the microfiber case. This is the Very first time that a company is claiming per item description applies to whole order.

very disappointed with their customer care. I will hesitate to order from them again.

The Sunglass Fix
The Sunglass Fix    

HI Bo, I am sorry about this and yes, we can… Read more

Marco
MarcoNew South Wales4 posts
  Verified The Sunglass Fix

Perfect Experience. Will be going back – After having my Ray Bans for a few years the original lens where destroyed. I was searching everywhere to try and find another pair but I stumbled across The Sunglass Fix. I was delighted to see they carried replacements for my glasses that had been discontinued by the company I purchased them through. The lens arrived promptly and where a… Read more

solid 10/10. I was able to select the level of tint and colour before checking out and I prefer the tint provide by The Sunglass Fix over the original lens. The lens I brought are now 6 months old and are still in perfect condition even with the way I treat my glasses.

The lens for my particular glasses where easy to replace as the frame is plastic. I assume if your frames are not plastic they might be harder to replace but there are videos on their website / YouTube channel to step you through replacing them.

I have noticed that other people are complaining that the lens do not come with 'Ray Ban' written on them. This is obvious as the lens are not genuine Ray Ban lens, they are replacements. So do not buy these lens if you care about the brand being printed on them.

arcadia10
arcadia10WA63 posts
  Verified The Sunglass Fix

Fantastic service and quality by The Sunglass Fix! – What a great find this little company based outside Byron Bay is! They custom-cut and installed lenses in my 8-year old semi-rimless RB 3217 Ray Bans - I just received them back today and they look amazing! The turnaround time was just over 3 weeks, and that involved posting them from/to Perth which took a week in each direction. I was about to… Read more

bin my sunglasses after the lenses cracked when I tightened the little screws holding them in (silly me!) and was actually looking for new sunglasses online when I came across an advert for The Sunglass Fix. The replacement lenses were unbelievably reasonably priced, and the consistently good reviews were very confidence-inspiring. Communication was fantastic - after I had placed my order online, an email was received telling me how to get my frames to The Sunglass Fix, another one advised me that they had arrived, then a final email notified me that they had been posted back to me and gave me the Australia Post tracking number. A potential complication was that I decided shortly after posting them to change the order to have them polarised, and then also a little later to change the colour of the lenses from green to dark grey. These changes were received with good grace - nothing is too much trouble for The Sunglass Fix! They confirmed my requested changes to my order by email and my online order page was also updated. I thought there might be additional costs involved with all this chopping and changing at the last minute, but no. As they say on their website, customer satisfaction is their priority.

I am very, very happy that I decided to get my lenses replaced instead of just consigning my favourite sunnies to landfill (as I'm sure a lot of people do once they've damaged their lenses and don't know where to go to get them replaced). The entire experience from start to finish was overwhelmingly positive, and I will be recommending The Sunglass Fix to all my friends. A lot of Australian businesses could learn a thing or two about customer service from the Sunglass Fix!

Positive reviews

Col..
Col..NSW
  Online store

I found these guys by chance on line and thought I would give them a go. I had an issue with the first pair of SPY OPTICS lenses as they did not quite fit right so I returned them with no hassle at all. They replaced them and sent the new ones without even a question. It was probably me but the second pair were the same so I rang them and spoke to… Read more

their sales team and decided to send the frames to them. In less than a week they were back fitted with new lenses. You can't tell me that you will find better service than that. Total time from my first order, back and forth was under a fortnight. Today I just ordered a pair of lenses for my OAKLEY's with full confidence that I will get a great product and fantastic service. Cheers guys,

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Adrian B.
Adrian B.11 posts
  Online store

Was a bit worried about going outside OEM for my PRADA glasses. The lenses scratched very easily so I figured I’d give these guys a go… at $50AUD, what could go wrong… I got the lenses a week later. Changed them in about 5mins. Lenses seem to be as good as the OEM lenses. They were so good I decided to buy new ones for my RayBan Chromance… Read more

glasses. THOSE lenses were blue tint and after a year they just looked disgusting. Am expecting a new lease on life. Honestly… Luminor owns both RayBan AND PRADA sunglasses as far as I am aware and, although I like their frames, the lenses just do NOT last. I consider these an upgrade now. If they do not last or scratch/degrade as easily as the OEM I might adjust this review but right now I saved a $350 pair of sunnies by buying new $50 lenses… and that makes sense.

Max K.
Max K.TAS3 posts
  Online store

I have used the sunglasses fix several times now. The lenses are excellent. I ordered the wrong size last time and customer support was excellent, providing all free shipping and return despite my mistake.

Negative reviews

Ian Chase
Ian Chase
  Verified Online store

Unfortunately I paid for express delivery and it is provided by couriers please so I ordered on tuesday item shipped Wednesday arrived in Sydney depot Thursday morning arrived in Melbourne depot Monday so at least 2 to 3 days more before I even get a chance to see the lenses, do not ever pay for express delivery, would have received them if they… Read more

used Express Post the product itself is excellent just the delivery time for express was the same as standard delivery

The Sunglass Fix
The Sunglass Fix    

Hi Ian, I'm really sorry it took longer than… Read more

reecepollock
reecepollockQLD
  Online store

Really disappointed - these lenses do not fit – I purchased a set of replacement lenses for my wife's Oroton sunglasses. The first set of lenses did not arrive, and to their credit they sent out a second set. The original set of lenses came out easily, no problems there. I followed the instructions, got the frames super hot, but no matter how much I tried I could not get the new lenses in. I… Read more

put them aside with the plan to try it later. Unfortunately 1 year later, I have used boiling water, I have used a hot air gun to heat the frames, and the lenses will not go in. This is when I discovered the new lenses are about 2-3mm bigger all round. They are also much thicker than the original lenses. No wonder I can't heat the frames enough to accept the lenses. I am also outside of the 6 month support period so the whole lot has gone into the trash. As I said I am really disappointed and will not buy from these vendors again.

Jean-René Claudel
Jean-René Claudel
  Verified Online store

Blue mirror lenses – I bought three pairs of replacement lenses for Oakley Enduro (different colors) I never received the blue mirror ones, after extensive email correspondence, exchanging pictures, explaining that I received black mirror instead of blue mirror, I gave up. The aftersales department does not act as professional with values such as integrity and respect. I do not recommend this company.

The Sunglass Fix
The Sunglass Fix    

Hi Jean-Rene, I can see the communication you… Read more

Recent reviews

Nick
NickNSW
  Online store

Great idea and a better fix than new sunnies after scratching the lenses. I originally ordered the wrong size (my fault), Sunglass fix customer service was excellent in sorting out the right lenses for my sunnies. One of the best customer experiences I've had.

Jennifer K.
Jennifer K.
  Online store

Amazing experience – What an amazing company. They didn’t have my specific lenses available, so created them custom. They have an incredible offer where I just had to pay for polarisation and postage. I’m so impressed with the hassle-free process, the service and the efficiency. So glad I didn’t have to throw away my glasses. Thank you The Sunglass Fix, I would recommend you to everyone!

Donk
DonkNSW3 posts
  Online store

Worth the wait – Ordered replacement lenses and they went missing in the post. Julie at Sunglass Fix was fantastic and sent me a new lot out straight away. Lenses fitted my Oakleys perfect and couldn’t be happier. My only suggestion would be don’t use their express post as the courier company they use, Couriers Please are useless.

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Brian Dover Gardens
Brian Dover Gardens 3 posts
  Online store

Fantastic product and service – Ordered rayban 3445 on Sunday and received them in the post the following Thursday. Unbelievably fast and what's more they fit pefectly. Can't rate these guys highly enough. I believe they came out of NSW.

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Aussie-wizzard
Aussie-wizzardQueensland95 posts
  Online store

Hassle free, thankyou – Simple review to write, which I must say makes a wonderful change lol. Easy to order the lenses for my shades, specifically rayban meta photochromic with diamond hard finish. Reasonable price, paid $5 extra for express post, shipped within about 48 hours from NSW. And delivery was fast. Great customer experience, could not be happier with the… Read more

photochromic lenses, now I can still wear my smart glasses indoors, and outdoors they darken up nicely. Great experience.

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Neil
Neil
  Verified Online store

Incorrect colour lens shipped – I ordered replacement lenses for my Porsche sun glasses. I ordered the photo-chromatic brown lenses to match my brown frame. I was sent black photo-chromatic lenses. I sent in an email and was asked to send a photo. They were not able to open the photo, but still insisted that the brown lenses had been shipped. I sent a second photo. They… Read more

responded that the lenses only appear not brown because they are not exposed to sufficient sunlight. I have now sent another picture with the lenses in full sun and very black. I am not happy with this level of customer service. This is the second pair of lenses I have ordered. The first order went as advertised. This one has been a very unpleasant experience

The Sunglass Fix
The Sunglass Fix    

Hi Neil, I will meet with our care team and look… Read more

Mark
MarkQLD
  Online store

Exceptional Quality – Just received and fitted my replacement lenses for a favourite pair of REVO sunnies, absolutely stoked1 My glasses look like new, lens colour was identical to the original lenses. The only small negative, was that the original lenses had the REVO logo on the inside.

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SimonJarvis
SimonJarvis6 posts
  Verified Online store

Great experience, great product – Wow. Purchased the Oakley Split Time replacement photochromatic lenses and they work great indoors and darken when outdoors. Have the polarised original Oakley lenses still and these ones from The Sunglass Fix are exact replacements, work great, fast delivery and brilliant online video on how to replace the lenses. Tonnes of options to choose from as well.

Andrew Ormerod
Andrew OrmerodNSW3 posts
  Online store

Saved a fortune – Bought ray ban rb4196 lenses and they fit perfectly, saved me a fortune in buying new sunglasses and I had them in 2 days. Thanks again sunglass fix A+++++ seller.

Terence J
Terence J
  Online store

New Lenses from the other side of the World – Great service from helping me locate replacement lenses for my 10-year old Oakleys - Sunglass Fix told me exactly where to look for Model No: and size etc. I'm the UK and the lenses arrived within 2 weeks and fitting was simplicity itself. Great Product ! Great Service ! Great Value ! Show reply

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Michael L.
Michael L.2 posts
  Verified Online store

Dont waste your money , See my pictures of actual product! – I will use pictures of actual lens instead of words that cant describe SunglassFix lenses.. The bottom lens is the original RayBan ..Middle is the Black $80 AUD Black Photochromatic..And top basic Black Photochromatic $50 AUD .. The clearness of the lenses is the same indoors/outdoors/in the sun (as clear as my reading glasses) ..The lenses don't… Read more

look or work as sunglasses .. All a shame as was excited there might be a solution to throwing away an expensive pair of Ray Bans. One thing that is correct is they fit very well into frames and the customer service is good (reply in a day) Please take Sunglass Fix wordy reply to my review as will be intended to defuse my review .. Just look at my pictures and make up your own mind..

The Sunglass Fix
The Sunglass Fix    

Hi Micheal, Being your send review and reading… Read more

Ozzy
OzzyTAS5 posts
  Online store

Probably better than the original Rayban Lenses – I bought the cheapest of the lenses as I needed non-polarised for use in Aviation (Would love a scratch resistant non-polarised option) I think they might actually be better than the original Rayban lenses! They are more comfortable to look through, you can see more clearly and they seem to collect less dust ect. I will definitly be buying my next set of lenses from these guys Show reply

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