??!
1 photo
1001 Optical

1001 Optical

3.1 from 59 reviews · View Statistics

Reviews

  • Product Quality
    4.3 (25)
  • Return Claim MadeYes (2) · No (25)
Previous
Next
Bottle lenses

Bottle lensesIllawarra, NSW

3.7 mm thick unpolished high index lenses. Why is it So?

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Jae

JaeSydney, NSW

  • 2 reviews

Don't buy online, they steal your money.

published

They don't give refunds even if they say so. Don't buy online. They will not give your money back. They will say yes we will give you a refund, no product sent to me but they took my money anyway. They rob you online.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes

Felt cheated...!!

published

I received a text message saying that I can avail $35 coupon as a gift for my upcoming birthday. However, upon visiting the store, one of the team members said that I can't avail that offer because the link was invalid. Why invalid link is sent to customers if we can't avail that offer. Is it simply to drag us to the store and spend?

Incentivised ReviewNo
Return Claim MadeNo
Optical Retailers

Find out how 1001 Optical compares to other Optical Retailers

Know better, choose better.

Compare all
Lori W.

Lori W.Sydney, NSW

Excellent service

published

David from the Hornsby Westfield branch, was absolutely fantastic. Very professional, knowledgeable and really pleasure to deal with. He made the whole experience very easy. Thanks for all your help David.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Mary is Awesome. She recommend my 2 pairs of glasses and they're my favourites now. Thank you!

published

The store layout is nice, clean and easy to browse through.
Mary is friendly and helpful. Actually, all the staff were friendly.
The brand that Mary recommended suited my needs. I wanted a frame that is light.
Thank you Mary for your patience.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Eye Testing and selection of new glasses.

published

Had eye checked before ordering new glasses. The service was friendly ,efficient and very helpful.
They were very professional in their testing procedure and wouldn't hesitate to recommend them to others.
They have a large selection of frames ranging from standard to high fashion with a price range to suit everyone.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Anuja U.

Anuja U.Sydney, NSW

Very Good experience with Hornsby Westfield 1001 optical

published

I was satisfied with 1001 optical & the customer executive showed us good sunglasses and also offered us some budget friendly pair of sunglasses. Excellent shop to buy the Rayban Sunglasses

Incentivised ReviewNo
Return Claim MadeNo

Excellent shop in Hornsby

published

The staff Joon is excellent, really helpful warm welcome to the customers and good service provided, wide range of products to choose from, special discount available, and recommended the store to our local friends.

Incentivised ReviewNo
Alex G.

Alex G.Sydney, NSW

Great customer service and products!

published

Great service from Sam. She was so helpful teaching me how to put in contact lenses and she provided the perfect script for me. It’s so nice to see clearly again!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Optical Retailers

Find out how 1001 Optical compares to other Optical Retailers

Know better, choose better.

Compare all

Stay Well Away

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Phil

PhilSydney, NSW

1001 optical Penrith saved me

published

My 3 year old had scratched the lenses of my glasses, I made an appointment with Specsavers in Blacktown and they kept me waiting for over an hour just sitting there so I looked online found 1001 optical, in Penrith booked an appointment went straight there had eyes tested picked new frames and was out the door in less time than I sat waiting at Specsavers so this is my new store!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Michael H.

Michael H.Sydney, NSW

2020 product and service

published

Been visiting Chatswood Chase store for many years, the team has been fantastic from purchase to after sales, especially Ray who always managed to get me the glasses that I need.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Belinda E.

Belinda E.Sydney, NSW

Professional service

published

Very happy with my new coach glasses , second time I have purchased my prescription glasses from this shop A1 quality and service, highly recommend, well priced , excellent quality, and staff are knowledgeable

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Noah D.

Noah D.Sydney, NSW

Excellent Professionally Exceptional Customer Service @1001 Optical Mt. Druitt

published

Staffs were so kind, helpful, always smiling, especially Gen, they wil nt only gve u wat u wnt, but wil helpd u w/ wat ur eyes really needs. Hghly recommended!

Product Quality
Incentivised ReviewNo

Fantastic glasses and optometrist

published

Thinned my lenses due to my high script with a very reasonable price. I was very satisfied with the testing and the range of frames offered. Samantha was patient throughout the whole process

Product Quality
Incentivised ReviewNo
Optical Retailers

Find out how 1001 Optical compares to other Optical Retailers

Know better, choose better.

Compare all
Jojo

JojoSydney, NSW

What a joke

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Hallisa

HallisaSydney, NSW

Excellent customer service

published

I had lost my prescription glasses the day before and I was in dire need for a new pair which suited my very particular tastes, luckily David who guided me about helped me find a pair which were originally sunglasses with a very unorthodox lense. Though complicated to configure to such a lense, June managed to craft one within a day and thanks to them I can go about my day! Amazing service, would recommend.

Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Great service! Professional and good range of glasses

published

I have been their customer for over 7 or 8years and I always go back to them. Their service is great especially the manager Joon, he care about customer and always very professional. I would recommend my friends to go to him.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes

Samantha at Macquarie 1001 optical - exceptional & professional!

published

I visited Macquarie 1001 Optical and saw Samantha. Wow! She was so thorough & professional! She also picked which glasses would suit me first pick!! Definitely going back each year for my eye check!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

My 1001 Optical Experience @ Westfield Eastgardens

published

I am privileged to be a very loyal customer with 1001 Optical for the last 5 years, because, the team at 1001 Optical is very caring, highly efficient and provide quality customer service.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Page 1 of 3

Questions & Answers

Paula B.

Paula B.asked

I’m after a Gucci pair of sunnies and you sell them half price. Just wondering if they are original

No answers
Jun

Junasked

How can I enter my feedback for top ryde 1001 optical shop good service?

No answers
Carmen

Carmenasked

I got my prescription glasses some months ago, but I think I got the wrong color, I ordered a green one but got an orange one, know I should have taken it back the first few days, but I just want to know if they can change this eyeglasses?

No answers

Get an answer from our members

Other Optical Retailers

Previous
Just Sunnies

Just Sunnies

4.7
(103)
AusSpecs

AusSpecs

4.6
(104)
Framesbuy

Framesbuy

4.6
(94)
Lensworld

Lensworld

4.4
(84)
Optically

Optically

4.0
(412)
iframes

iframes

4.1
(152)
Clearly

Clearly

4.0
(377)
Maui Jim

Maui Jim

4.4
(65)
Vision Direct

Vision Direct

3.7
(2,523)
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.