Professional and relaxing way to have eyes testedAcross the board covering all aspects of my eye tests up to and including frame selection - a very knowledgeable, informative, helpful and friendly team. To add, it was lovely to see such a wide array of frames to choose from. Show details
Always a better experienceOld fashioned service. Professional, helpful, and supportive. Always the best experience. Show details
Great serviceGood service, helped with fixing and maintaining too. Prompt delivery
How satisfied I am in service from 1001I was served by Mary, who is excellent at assisting customers, nothing was too much trouble for Mary, I cannot praise her enough Show details
Excellent serviceI received excellent service from the friendly ladies in the store after asking for help to fix my sunglasses. I’ll definitely come back to buy a pair of new sunglasses! Show details
AwesomeAlways helpful and professional the staff are wonderful and always happy to help Show details
Amazing service, fast turn around for prescription glassesReally happy with my new glasses and the services provide at the Penrith store.
One of the best optometrists I used to date !I previously attended the Penrith store to enquire about getting lenses put into my existing frames. The optometrist was measured, very pleasant and knew her job well. The outcome was the best lenses I have ever used to date. Your firm is expensive, even with my H/Insurance rebate I was out of pocket more than I had liked. With time and the wearing of my glasses I found it to be worth the extra costs. So recently I attended your store again, saw the same lovely optometrist and am now expecting to receive a well fitting, slim lined attractive lens and frame package in the next few weeks. Time will tell if once again my new purchase under promises and over delivers - I truly hope this happens.
Fantastic customer serviceThe team at 1001 Optometry went above and beyond to help me. My contact lenses were on back order and I only had one pair left so they did everything they could to find me replacement lenses. They gave me more than enough for free to last me until my lenses came through. I would absolutely recommend this business to anyone xx
Very happy with glasses and serviceMary is number 1! Great service. Will be back next year
OUTSTANDINGMary from the Penrith store is amazing. Her service is always friendly, efficient and professional. We would not go anywhere else. She is an asset to your team along with the rest of the Penrith staff. Show details
We never look elsewhere for our glassesWe’ve been loyal customers since 2013 and never look elsewhere. Great customer service and the lenses quality that made us stay loyal. Plus the right prescription that made us always go back to 1001. Tried once elsewhere but they gave us poor lense quality and regreted it. Thank you for always be reliable. Show details
Best products range and customer servicesIt provides a wide range of high quality and latest glasses. Shop staff and optometrists are very helpful and perform in very high level of professionalism. Show details · 1
Excellent and good serviceThe lady is good help to me and explains well Show details · 1
Best glasses place everThis place is absolutely amazing, very friendly staff. Mary is very caring and her services is brilliant. Will recommend to anybody and the quality of glasses is the best. Show details · 1
Questions & Answers
I’m after a Gucci pair of sunnies and you sell them half price. Just wondering if they are original
How can I enter my feedback for top ryde 1001 optical shop good service?
I got my prescription glasses some months ago, but I think I got the wrong color, I ordered a green one but got an orange one, know I should have taken it back the first few days, but I just want to know if they can change this eyeglasses?
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