3.7 mm thick unpolished high index lenses. Why is it So?
Think twice before buying from 1001 Optical! Good initial price on Oakley frames. Told my Script didn’t require the highest Index lenses even though I wanted them. So as suggested, Hoya lenses, best focal point, index rated 2nd best! I’ve had them in my last Oakley glasses and they were super light and thin. Frames were Titanium so wanted to keep them light. On Pickup I could not believe what I was presented with! Glasses so thick and heavy! With no polished edges! How can it be they were over $1000 Aud and more than twice as thick as my last ...Hoya lenses! They tried to blame this shoddy workmanship on the type of frames they were! Never go there I waited nearly a month to be disappointed. Hoya have always made a good product but you cant trust this company!
Don't buy online, they steal your money.
They don't give refunds even if they say so. Don't buy online. They will not give your money back. They will say yes we will give you a refund, no product sent to me but they took my money anyway. They rob you online.
I received a text message saying that I can avail $35 coupon as a gift for my upcoming birthday. However, upon visiting the store, one of the team members said that I can't avail that offer because the link was invalid. Why invalid link is sent to customers if we can't avail that offer. Is it simply to drag us to the store and spend?
Mary is Awesome. She recommend my 2 pairs of glasses and they're my favourites now. Thank you!
The store layout is nice, clean and easy to browse through.
Mary is friendly and helpful. Actually, all the staff were friendly.
The brand that Mary recommended suited my needs. I wanted a frame that is light.
Thank you Mary for your patience.
Eye Testing and selection of new glasses.
Had eye checked before ordering new glasses. The service was friendly ,efficient and very helpful.
They were very professional in their testing procedure and wouldn't hesitate to recommend them to others.
They have a large selection of frames ranging from standard to high fashion with a price range to suit everyone.
Stay Well Away
Worst service ever. I went in to pick up my son's glasses and first I get told they haven't come in, then someone else comes out from back and states in fact they have come in. When I receive my 2 for $199 glasses there was only one pair. When I questioned where the other pair was I was told I only asked for one pair which was clearly not the case. I explained we had purposesly chosen the 2 for $199 range so my son could have one pair at school and one at home but they just ignored me and said I had misunderstood. They had already charged ...me an additional $160 for the lenses as they weren't single vision and they said to get the 2nd pair there would be another additional charge. So I walked out paying $200 for one pair of frames(which had clearly been advertised as 2 pairs for $199 single vision) plus $160 for one set of lenses - a complete rip off! Go to Specsavers!
1001 optical Penrith saved me
My 3 year old had scratched the lenses of my glasses, I made an appointment with Specsavers in Blacktown and they kept me waiting for over an hour just sitting there so I looked online found 1001 optical, in Penrith booked an appointment went straight there had eyes tested picked new frames and was out the door in less time than I sat waiting at Specsavers so this is my new store!
What a joke
After years of wearing cheap glasses from overseas, I decided to splurge and buy an expensive pair again as my eyes were getting sore from the cheap lenses.
Spent weeks hunting for the right pair of frames, and was very particular about which lenses I bought. After picking everything, the rep pushed and persuaded me into getting UV protection. I had 2 reservations:
1) why do I need it? When I wear contacts and before I worse glasses I didnt have it, why should I add it in?
2) my classmate has them and they tint the lenses yellow, which she now...
Excellent customer service
I had lost my prescription glasses the day before and I was in dire need for a new pair which suited my very particular tastes, luckily David who guided me about helped me find a pair which were originally sunglasses with a very unorthodox lense. Though complicated to configure to such a lense, June managed to craft one within a day and thanks to them I can go about my day! Amazing service, would recommend.
The reviewer stated that an incentive was offered for this review
Great service! Professional and good range of glasses
I have been their customer for over 7 or 8years and I always go back to them. Their service is great especially the manager Joon, he care about customer and always very professional. I would recommend my friends to go to him.
Samantha at Macquarie 1001 optical - exceptional & professional!
I visited Macquarie 1001 Optical and saw Samantha. Wow! She was so thorough & professional! She also picked which glasses would suit me first pick!! Definitely going back each year for my eye check!
My 1001 Optical Experience @ Westfield Eastgardens
I am privileged to be a very loyal customer with 1001 Optical for the last 5 years, because, the team at 1001 Optical is very caring, highly efficient and provide quality customer service.
Questions & Answers
I’m after a Gucci pair of sunnies and you sell them half price. Just wondering if they are original
I got my prescription glasses some months ago, but I think I got the wrong color, I ordered a green one but got an orange one, know I should have taken it back the first few days, but I just want to know if they can change this eyeglasses?
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