LG Bottom Mount Door Cooling Series

Poor customer experience from LG. The linear compressor failed after 5 years and a matter of days. LG warranty on website stipulates 10 year coverage for "parts" however they have not honoured this and are claiming the warranty is only some parts leaving me out of pocket. Follow up has repeatedly pushed back on this obligation despite the clear wording in their warranty. Show details

Almost perfect – Purchased online from Bing Lee Electrics. Good fridge and freezer. Fits perfectly in our older house fridge space. It's nice and wide and I love not having to stoop down to see what's what in the bottom of fridge section. The door cooling is super cold, great for chilling drinks quickly. The freezer drawers are easy to slided in and out, and just… Read more

deep enough not to lose track of what's in them, but not enough space for us, 2 adults. Hence, we have an underbench freezer also. It's extremely quiet, almost silent. Only con is that I wasn't prepared for the parts protruding from the top rear which can be seen from the side - see photo

Perfect, love it! – Freezer on bottom and fridge section on top Deep shelves Deep drawers in freezer Quite Glass shelves, easy to clean and wipe over Digital temperature indicator at top when door is open Bright light And alarms when either door is left open Smart inverter 4.5 star energy rating Rollers for ease of movement Very happy with our purchase

Best LG Fridge!!! I have 3 Already… – This LG 454L Bottom Mount GB-455BLE (black fridge) is the best. “I have multiple properties that I frequent.” This fridge has been absolutely amazing and exactly what I needed for everyday use. “Also, you can change the way you access the fridge too.” Meaning you can open the fridge from the left side or right”. Just by performing minor… Read more

adjustments. The fridge is door cooling which is quite efficient and cost saving as well. “I like that the fridge space is top mount so it is easy to access and there is no bending down to break my back and there is no need to load the fridge ten years.” To be honest, if you’re looking for a good, quality fridge!! Just go out and get it!! Use Afterpay, credit card or whatever you can. “Such a great deal too.”

Timely professional delivery – We needed a bigger fridge for our guest suite to replace a small drinks fridge with uneven temperature. Comparison shopping online found this to be the best price for our budget and desired model. We purchased from Appliances Online before and were very happy and this delivery was within days. The space and entry were a bit snug but the two… Read more ·  1

deliverymen adapted well and put it in place without incident. The fridge is attractive and adds much needed capacity and reliable temperatures. Its location gives easy access and doors open and clear well. Recommended.

The door will drop eventually. (with repair update) – We bought this fridge during C19 lockdown as our old one died. It has been good for 3-4 years and I can not fault it. Its compact depth fitted into our new kitchen nicely. However.... just yesterday the top door dropped and started rubbing on the top of the lower freezer door. After looking at all the tips online on how to re-level it, I had to… Read more

remove the door completely and take a closer look. (none of the online tips were applicable to this fridge as it does not have door adjusting nuts. ) On closer inspection I found the problem. The top metal "hinge" pivot fits into a hole in the plastic door frame. Over time and with weighty objects (milk) kept in the door, the plastic in the door had worn down ~1mm, enough to cause the door to drop and rub. There is no metal on metal pivot so the plastic was going to give up sometime. Poorly designed IMO and destined to fail. I suspect the repair for most people is a new door... but fortunately Im pretty handy in the workshop , so I knocked up a brass sleeve to insert into the door and inserted the pivot... there is now metal on metal and the door no longer rubs. In an attempt to prevent this from recurring we will now keep heavy items out of the door or closer to the hinges to avoid strain and excessive wear.

**Update: Repairs** The brass sleeve only lasted a month or so and the door started rubbing again. Today I found a better more permanent solution. A washer, 16mm OD 8mm ID, with a tiny shim. I had intended turning something on the lathe and melting it into the hole but this fix took 30mins from door removal to turning the fridge back on. See pix below. No more rubbing doors and kicking the freezer door to make sure its closed.

Fridge door has dropped and LG customer care advises to level floor. Not possible as floor is a concrete slab that the house is built on. Issue is that the freezer door is then Impacted as both or either door are difficult to close or open.

Bought this fridge 4 years ago on the reviews stating quiet fridge. This is not a quiet fridge, it has high pitch sounds that have never stopped, it is so noisey. LG sent out a local technician maybe a year ago who did not solve any of the noise problems. Now the new noise is like a low rumbling motor bike engine...I am getting rid of this disaster purchase and will never buy anything from the LG brand after this. Do not buy. Show details

Bought ours barely 4 years ago. Now it has intermittent issues with cooling for the top fridge section. I can see someone else is having the same issue. Warranty only covers for 2 years. You can get a bigger fridge for around the same price with a much longer warranty. Honestly, I never had a fridge with such a short lifespan. If you want food poisoning or wastage...get an LG. Cannot recommend. Show details

POOR AFTER SALES SUPPORT!! Bought June 2020, was going well until last week. Fridge/freezer not cooling anymore. Tried to contact customer service on LG website-- it is TERRIBLE-- constant loop without any option to speak with a CSR. Poor website and customer support when you really need it. Lasted 4 years - which in my opinion is poor value for a… Read more

fridge worth over $1000. Also LG fridges apparently a linear compressor issue + lawsuit. Avoid the headache.

Door manufacturing fault – The fridge is very quiet and keeps a consistent temperature. Has a peculiar cooling system where the inside perimeter of the door heats up. I bought a fridge and then the front fridge door gradually dropped until it hit the freezer door. Got a new fridge under warranty. I have had the new fridge for 8 months and now the same issue has occurred. Clearly this is a manufacturing fault. Purchased through Harvey Norman $1,414.00 Show details

Avoid this fridge – I have not had the door drop on me yet but thanks for the heads up. My problem is temperature regulation. My crisper freezes veggies at 3 degrees, but my food spoils if i increase to 5. No option to set at 4 degrees and no feedback loop in the fridge. The freezer makes food smell like freezer burn. I need to double bag everything in Hercules… Read more

freezer lock bags and use within a few weeks. I have baking soda in the ice tray to absorb the smell, and disinfect every few months- doesn’t help. Also defrosts and refreezes so meat, fish anything with liquid will expire very fast. A total waste of good food and money. Shame on you LG for selling such rubbish.

Disappointing product. Very noisy – I purchased in mid Oct 2023. The fridge was pretty quiet in the first 6 months. It started to have some noises every 20-30 minutes approx. even if I turned down to use “vacation” mode with higher temperatures for both the freezer and fridge. I measured the noise level in the front is around 42dB but the back of the fridge near the compressor is… Read more

60dB. I live in a very small apartment. It’s quite distracting when I work from home. I can hear this noise in my bedroom at night.

LG GB-335PL – After my Westinghouse 440 litre refrigerator suddenly died (compressor current leak shorted out my house by tripping the residual current device at the circuit board), I had to do something quickly or lose a lot of food. The Westinghouse only lasted 13 years, but that seems to be 'good' these days. Not really good enough in my opinion. As a single… Read more

person now, I really didn't need such a large refrigerator, and the latest edition of Choice magazine had an article on refrigerators which listed the LG GB-335WL as a recommended buy in the 300-399 litre size range. I couldn't find one of these on line, and so I got the GB-335PL which surprisingly is only 306 litres according to websites that I accessed. A bit misleading there LG? It arrived with a lot of packaging, both internal and external. The stainless steel finish seems good. The compressor noise is low and I had to have a close listen to make sure that it was working when the power was switched on. Internal lighting via LED is good and the interior is neat. However there seem to be a few deficiencies that may be expected for the price. Three shelves in the fridge section, which is OK but it seems that there aren't any options for moving the shelves. There is only one crisper draw with no apparent 'climate control' (but I'm still reading the owner manual), no dairy compartment, no rapid chiller zone, three door shelves which cannot be adjusted to vary the height. It has what appears to be the usual LG way of temperature control for both refrigeration and freezing, with the options limited by a push button inside the unit, with only a few fixed temperatures available for each section. But it does have a rapid cooling option that you should use after initial installation. After several hours, I checked the internal temperature of the refrigerator, and despite the void being full with cold food, it was well above the 3 degree setting but just under the 'safe' 10 degrees via my min/max thermometer. I turned the temperature down to 1 degree over night and in the morning the thermometer (it is a mercury in glass type) was showing just under 5 degrees. This may indicate an inability of the unit to reach a desired temperature without using the lowest setting and thus using more energy ( the unit has a 4 star rating). I am currently checking the temperature of the freezer section and I'll have a result at the end of today, so more to follow. The freezer section has three drawers which seem adequate, but be a bit mindful that they are easy to pull right out.

UPDATED INFORMATION 13122023: I have completed my testing of the freezer compartment and the indicated temperature on the display is close to what my thermometer indicated. This is good. I rechecked the refrigerator section and at a setting of 2 degrees , my thermometer is showing 8 degrees. I've moved the thermometer to the bottom shelf for further testing and will report results tomorrow.

UPDATE 14122023. Well I checked the refrigeration compartment this morning. It was set at 3 degrees and came in close to four degrees on the bottom shelf. I'm reasonably happy with this, but I will be checking all shelves in the compartment and the door shelves as well.

UPDATE 15122023 I had another read of the owner manual, and a look inside the refrigerator, and there is a quite limited capacity to alter the height of one of the shelves in the compartment, but the top one only.

WORST FRIDGE EVER PURCHASED AND NO BACKING FROM LG! – About a year after purchase two perfect circular indentions appeared on the top mount door of the fridge. Both were perfectly in line with each other and if you run your hand over the surface you could barely feel them but being black the two round circles were very obvious to say the least. We were curious as to what would have caused this so I… Read more

contacted LG who had no answer & blamed me for the door indentations from some sort of impact. Then at the part where you grab the door, as there is no handle, the black finish has started to chip off. I contacted LG again and again their 'specialist' said there was nothing they could do and that it was not covered under warranty. So, in short, don't buy a fridge from a company who can and will say there's nothing they can do and don't get an extended warranty because its not worth the paper its written on.

Ok, but nothing like my old Fisher & Paykel – After my old Fisher & Paykel died after 15 years of faithful service, I turned to buying a new fridge. I had a specific space the new fridge had to fit into. Unfortunately, F&P had a three-month wait for fridges in that size. So I ended up with an LG, supposedly recommended. I'm stuck with it. My old F&P was superior in every way. To take one… Read more

ergonomic example. The freezer drawers on the F&P were mounted on rails, like a dishwasher, so you could slide them out all the way. When fully extended, the drawers on the LG are still 100m concealed in the fridge. I have to strain my back getting to them.

To take another example, the LG has inconvenient settings for the possible shelf heights in the fridge proper. To set the top shelf so it can accommodate, say, a standard 2 litre fruit juice bottle, you have to squish all the other shelves. This leaves one shelf with a near-unusable height of 30 mm. I have to use a long ruler to retrieve items from this shelf, since my hands won't fit.

Another example. Like most fridges, LG has an open-door alarm. Leave the fridge door open, and it beeps at you. Unfortunately, the LG alarm does not work. You can leave the fridge door open by a good 50mm, and.. no beeps.

LG prides itself on using a linear compressor. Pretty much everyone else uses a scroll compressor. LG's compressor is indeed much quieter and more energy efficient than the typical scroll compressor. Now search for "LG class action". In the USA, LG is being sued because its fridge linear compressors fail so often and so soon.

This so well known that LG now has a prominent badge on its fridges: "Linear compressor guaranteed for ten years (parts only)." Reassuring? No. Note the "parts only". Sure, you will get a shiny new compressor for free. But the LG technician who installs it will charge you like a senior barrister called out on Christmas Day.

I hope my LG will die during my extended warranty period from Appliances Online. Then I'll buy an F&P.

Noisy, but I got used to it – The fridge has a good layout and is stylish. Super efficient It is in the kitchen near our Loungeroom. It was noisier when I first bought it and about every 10 minutes it makes a noise where it goes wooowooowooo just to remind you that it’s there. It could be heard over the tv for the first few weeks but after 12 months it is much quieter. … Read more

Still, a little louder than the 10 year old Samsung it replaces but ok. If the noise was reduced it would get 5 stars. .

Great freezer storage and good allrounder – Had the fridge for about six months now and very happy with it. Was attracted by the three freezer compartments which are great. Storage for fruit and vegetables could be bigger, with only one drawer provided. Very quiet in operation - never hear it running! Not a lot of bottle storage - still need a separate drinks fridge in the garage! Was limited by kitchen space but for its size it does very well. Show details ·  1