LG CordZero R5-PRO

Not great, but ok – Bought this robot vac and mop around 6 months ago. It does a good job on vacuuming hardfloors, carpet is ok (expected this). Setting up the map took quite some time, no big deal though. Easy to empty the dust bin and refill water, we bought the manual model. Now the bad and annoying things: -The app, it's got a lot of glitches. -The vac loses orientation regularly, restarting helps most times - The vac only vacuums part of the assigned areas and then says it's done - The vac randomly moves to a none assigned room on the other side of the house - The vac can't find the home station

Most annoying though, the LG "customer service", contacted them via chat. If you refresh the chat it will completely disappear and you have to join it all over again. When I finally got onto someone, I get sent a instruction manual with prompts to look at troubleshooting. I already did that, none of my concerns are listed there/ neither are there solutions. Got a reference number and email address to send a video I took, it's too big to send via email.

After all there's no solution to the issues, as said the device isn't bad, but lacks a good app to operate (I think).