LG NeoChef MS2596OW (White)

Stops heating every 6-12 months – Have had this microwave fixed several times under warranty and its just stopped heating again! Now no longer under warranty. Lady at the appliance repair shop told me last time I picked it up that they have this model coming into be repaired often with the same issue. Do not buy this microwave. Show details

Big Bucks For Quality - NOT, – Decided to buy a quality microwave in the hopes it would last. Within 1 year it was broken. Hour & half to service agent. Another year gone & it’s broken again! LG quality has degraded badly. Won’t buy any LG product ever again. Off to Kmart. Jan 24 - has broken again - off to the tip Show details

I own an LG washing machine and fridge/freezer but this microwave just doesn't cut the mustard – It worked well for a few months, but then the controls inside the door stopped working so I had to disconnect the power each time to get them back again. One day it started up on its own while I was sitting close by! Another time it seemed to be cycling through displaying different numbers and playing random sounds. Now finally after 9 months it… Read more

has thrown in the towel and refuses to cook at all, it goes through all the motions of cooking but the food doesn't get hot. I shall be returning it to the retailer tomorrow for something more reliable.

This microwave ticked all my boxes, using it does not! – I bought this on Friday as it was on sale at Myer (JB HiFi matched the price). I paid $175.00. Love the look, hidden buttons and easy to clean glass door plus bright light. No more beeps, instead a lovely musical sound. The door opens and closes quietly. Perfect size to fit my Ikea dinner plates. I favoured this microwave because of the warranty. … Read more

Manual is terrible and lacking recipes. I tested the rice preset. OMG 27 minutes to cook 200g of rice? Of course I did not use the built in cooking menu and instead 10 minutes on high using boiling water gave perfect jasmine rice. I can only assume all the other presets will be useless.

Tested popcorn in a paper bag and papadams, both cooked well.

Sincerely disappointing... Worst microwave I've ever had – The only thing stopping me from leaving a 1-star rating is that this microwave does heat the food up... eventually. I wish I was kidding when I tell you that the microwave took round about 18 minutes (on its highest power setting) to heat up soup this evening. And my soup still has cold blobs in the middle. You can imagine my sincere… Read more

disappointment when you finally get around to shoving that nice, home-cooked soup into the microwave, and then after an 18 minute wait and stirring 3 times, you go to take a couple of enthusiastic mouthfuls, and yuuuuuuuck... there're all these cold blobs still mixed in with the hot bits. Oh man! Who's ever heard of a microwave that takes 18 minutes to heat soup? Let alone a "state of the art" machine that has an alleged 1000W of power? What that an LG typo? Did they actually mean 100W of power?

I've owned 30 year old, crappy 2nd hand clunkers in the past that've worked better & faster than this modern, self proclaimed "whizz bang" of a machine. It really is just a pretty face, and not much more than that. EXACTLY what I didn't want or need for $200+.

The only reason I went looking for a new machine back in November last year, was that my ever-trusty and reliable 20 year old Sharp Carousel had finally beeped its last. I'd bought the old Carousel 2nd hand, it used less power, and always heated up the food perfectly and quickly. Never had any issues with Good Old Trusty.

And then it was my poor misfortune to come across this brand new LG on Appliances Online. On paper, the microwave sounded terrific, and all the glowing reviews seemed to back it up. It really does have a sleek design, the photos aren't lying - but that's just about the only good thing about it, and it's a point that I personally couldn't care less about. You cant key in your time - you have to 'slide' it in, so it's not even as straight forward to use as it could be. It's a fairly noisy & clunky operator. This machine is a serious under-performer for the amount of power it chews, and exactly how it's managed to score this many glowing reviews from my fellow consumers, is a mystery that deeply troubles me, and will haunt me to my dying day. If I hadn't have just spent $200+ on this machine, I would throw it out of my window as far as I could fling it, and never buy another LG microwave again.

For all the fancy fandangle functions this microwave has, compared to the older ones, it can't even heat up a bowl of soup properly on its highest setting after 18 minutes. So that, for me, is a big microwave FAIL.

Does the job and looks great – We had to replace our old microwave after 9 years of faithful service and found the LG NeoChef. It was nice that they offered a white one as it matched our kitchen. The touch controls are simple and easy to use and offer a number of additional features but to be honest, our main use is just pressing the start button a few times to get up to the… Read more ·  1

desired time and off it goes. Food is heated evenly and it plays a cute little tune once the time is up and your food is ready. I knocked off one star for three reasons: the door is ever so slightly out of alignment with the body so looks like it's not quite closed even when it is, the unit is quite light so moves when you open the door and finally it makes a buzzing sound when heating one in a while - time will tell how it holds out over time but for now, it's a great product.

Does not work well – Bought this microwave 6 months ago to replace an ageing Omega (approx 10 years old) that had been loosing the ability to heat food gradually over the previous few months. All I can say is that a 10 year old Omega microwave performed better than a brand new LG microwave with “Smart Inverter Magnatron”. My wife and I both have been using the… Read more

microwave to heat Lite’n’Easy meals and often have to increase heating times by up to 60% or more to actually get food to be hot. As an example the meal I heated tonight had a suggested cooking time of 8 minutes. Knowing the microwave is ineffective I set the timer for 11 minutes after which time I then had to heat it a further 3 minutes before it was suitably hot. I am not over exaggerating and nor is my mouth heat proof. I once tried heating a similar meal of roast chicken the recommended time and the piece of chicken was literally still frozen. I am well aware that power outputs of microwaves vary (this model is 1000w) and this can effect heating times however this appliance seriously underperforms. I’ve owned several LG appliances in the past (TV, washing machine, dishwasher) and all these performed very well and influenced my decision to buy the LG product again. I regret purchasing this product and strongly suggest to anyone considering this product that you look elsewhere.

First one lasted 2 months then F3 code, replaced and now the 2nd wont work F3 code :( – Loved it when it worked. First one was replaced within 2 months, was making an annoying whirring sound from new then F3 code and could not use keypad. 2nd lasted about 5 months then F3 code and cannot use keypad. Have been told it could be fluctuations in power? Bought surge protector, use on ,microwave socket worked for a day then F3 code. Cannot… Read more

use anywhere in the house. Have no issues with any other appliance in my house and have many. House had just been inspected for electric/faults and NO ISSUE! Could not get microwave replaced, was told it is my issue. Bought a cheap Panasonic, hate it but it works. NOT HAPPY JAN!