LG WTG9532WH (9.5kg White)
VerifiedMPN: WTG9532WH46 reviews
No lint filter – I've had this for 5 years now, and since day 1 I've been waiting for it to die. It has no lint filter. FFS no filter! My clothes come out covered in lint. I wash whites and darks separately, and that mostly does the job. Clothing bags for gentles make for good lint filters. Other than that I've had no problem, but I'm sick if using a lint brush. It is leaking water from inside the machine now, and I will pension it off, at last. Show details
LG WTG9532WH /01 – I bought this in Oct 2020, worst buy ever, LG customer support appalling, was told to get it fixed by a LG repairer and they would reimburse me, now LG are going back on their word. Now a month after repairs for OE error I have another related error code… PE…. More money to fix! On researching LG are renowned for these error codes! Never again will I buy LG!!! Buyer beware!!! Show details
In-depth reviews
LG? - Lot of Garbage - Both the Machine & Customer Service – We bought this machine because of the high water-saving rating, energy efficiency, load capacity, water-saving features and ease of use; and it met our needs. We are relatively satisfied with the variety of settings and the choices, although the cycles appear to be longer than previous machines we've had. Our washing consists of sheets and bed… Read more
linen, doona covers, everyday-wear casual clothes and leisure wear, some white-collar business wear, towels, and the grandkids clothes when they visit. We use the machine 3-4 times a week and separate the colours and fabric types, and don't over-loaded it, etc. We maintain it in accordance with the manufacturer's instructions, including the cleaning cycle. We do not use fabric softener.
Problems with lint commenced almost from the start. We thought it was something we were doing wrong so we went back to the manual. That's when we realised that the only lint filter is at the back of the machine at floor level and we needed to pull the machine out each time to check it. Stupid design. Fool us. Anyway, each check saw it clean. No problems there.
After a month or so dirt began appearing on the bed linen and towels, in particular - as well as the lint. It is now usual practice to wash and rewash the same load. But it still leaves stains, even then.
We called LG Customer Service who advised us that the problem was normal and to be expected. She said it was caused by scum and to fix it we needed to: - Put 2-3 big buckets of boiling water - each bucket with 2-3 dishwasher tablets and caustic soda in it - into the machine. then put the machine on the longest hot wash cycle. and - Always wash clothes, linen, delicates, etc using the hot water cycle.
Ridiculous. We are saving for a new machine, but not a LG. First thing we will ensure is that it has an efficient and easily accessible lint filter.
10 years and still going strong – I purchased an LG washing machine 10kg over 10 years ago and I have had no problems with it since. LG may generally be slightly more expensive than other brands, but in my opinion a wise choice, I used to be a fischer and paykel on all brands but having an LG clothes washer for so long with so many different settings although I only use one… Read more
setting and just let it run. It runs for just under an hour and I find that it cleans my clothes, towels, blankets etc, sanitises and conditions them and spin dries them very well and when they are hung out to dry, dry in a very short span of time.
For convenience the large 10kb capacity allows me to simply load my machine with general everyday items of a weekly wash for 2 persons and the wash is done in just under an hour.
I have never washed my good clothes and delicates preferring to hand wash although there are several settings on my machine for this together with soaking. I just never trust machines to perform those tasks preferring to always hand wash since my very first washing machine, I think it was a singer wringer tub back in the 60's.
So Kudo's to LG for an amazing reliable washing machine.
Big size to wash quilt or pillows – Unfortunately our front loader washing machine has broke down in Feb this year and we had to get a new one. This time we have decided to try the top loader as I often find myself forgetting an item or 2 after turning the washing machine on, and you cant open the door on the front loader to add extra laundry in once its started. summary of the… Read more
above washing machine:
Plus point:
1) big size, 9.5kg allows us to wash quilt, blankets and pillows with ease
2) see through glass on the top to see whats happening
3) option to stop the machine to add items that you forgot to added in during washing
4) advanced computerised operating options to customise how you want the washing down, including the number of rinse cycle, level of water, minutes of washing...etc which I thought was fabulous
5) the extra spin cycle gets clothes really dry, so less time needed to get the clothes to dry completely under the sun or in the dryer
Negative point, not many;
1) Large size, takes up rooms in your laundry space
2) being a large machine, if you only have a small load of washing, despite being able to adjust the water level, you are still ended up using quite a lot of water, as you need the water level to be high enough to cover the clothes
3) the cycle takes a long time which costs more electricity
This is a new machine for us, over all we are happy with the product so far, we will wait and see how it performs for a longer term.
Positive reviews
This perfect for my big family – I put day to day clothes all fabric types, kids, hi vis work clothes Easy to use, settings and functions, i use a variety of the options and cycles Gentle on delicates If i need to do a quick or longer cycle i have the option I am pleased with the overall performance of the product Show details
Not a fan of LG but this washer is good – We're not a fan of LG products but we bought this cloths washer because it was on sale and had a nice display panel. Loads of cloth options and also huge amount of room for super large baggy cloths or bed sheets and blankets or if like us you have a large family it takes a huge load. Show details
Quite nice and quick – It’s top-lead washing machine. We used to front-door washign machine but it wasn’t cleaner than top-lead washing machine. It’s quite quick and we can get quite nice result. I just used to use standard course (cotton and quick) It’s not loud and it doesn’t disturb my other tasks. It’s capacity is 9.5kg so we can wash our blankets and a lot of laundry. I think our family love this washing machine. Show details
Negative reviews
Looks good on paper but terrible – Lint on clothes is a severe issue following extreme tangling of clothes during wash. Would never have bought if I knew actual performance - think that we were sold a pup. Show details
Poor quality – I have only had the machine for not even one year and when put on automatic fill it never goes past level four. Have e-mailed company several times with responses of you will need to select fill option you require. I have informed them I did not pay for a machine that I need to stand and manually enter functions and I would of brought a machine… Read more
half the price if this was the case. I will never purchase a machine from this company again. No wonder it was discontinued
Hi Joanne, Thanks for reaching out and we are sorry to hear… Read more
Hate it!l – We've had this washing machine for 3 years now and it's been horrible pretty much the whole time. It's ruined so many clothes by leaving black marks on them. I've done numerous tub cleans and it makes no difference. I've contacted the company a few times now and they say it's not their fault but mine. Really not impressed and i will not buy lg again. Can't afford a new washer so am stuck with this piece of junk Show details
Recent reviews
Good quality machine, solid build – I purchased this washing machine in Feb 2017 as a replacement for my aging Simpson washing machine. Purchased from Harvey Norman Preston, Victoria for $1000. The machine performs its daily duties as required and easily handles a large load of washing for a family of four. The machine has 6 different washing motions with the wash program… Read more · 1
alternating between agitating, rubbing, compressing, wave force, rotating and swing. The machine features an onboard heater but our clothes wash just as well in cold water. We generally use the washing machine for everyday clothing, delicates, towels, quilt and pillow covers, etc. We never have any issues with clothing being distorted or stretched. The build quality is fantastic and it is a solid machine. I love the sleek, modern design. The machine has a full stainless steel tub. The motor is quiet and has a low db noise level when it’s running. The machine has a touch LED display, is easy to program and the electronic controls are easy to negotiate. I love the soft closing, wide view glass lid. The lid can be opened and extra clothes added to the wash as the tub is filling. The machine has a great safety feature that locks the glass lid closed when the washing cycle has started. The machine flashes an alert on the LED display when it needs to be tub cleaned. My only complaints are that the laundry detergent tray doesn’t always dispense the laundry powder as the water fills the tub. As a result I now sprinkle the powder over the clothing. Also when the tub is filled with clothes with the machine set on default cotton wash, the water level will automatically set on half full, 5 or 6 and needs to be manually adjusted to 10 to fill the tub with water. Apart from these minor issues, I have no complaints.
4 weeks out of warranty it failed! – Nightmare started 4 weeks out of warranty. Got to spin cycle, with a small light load of clothes and it made a gurring noise of a stuck motor. No movement and smell of burning. Waiting for a technition come with a $160 call out fee. Has only been used by me, a single person with light loads. DO NOT BUY THIS MACHINE! too long.need tongs to get clothes out. Show details
Find out how LG WTG9532WH (9.5kg White) compares to other Top Loading Washing Machines
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Horrible!!!! – Gave one star because I couldn't find '-' or '0' star. after so many complaints about lint filter not working well how come company still selling this product in the market. I feel like i bought this machine to ruin my clothes. I am stuck with this machine bcoz I've paid $1000 and tried to sale it online but the resale value is just $300. What a shame!!! Show details
Terrible Machine washing programs are way too long. Possible design fault and FIRE HAZARD and no sa – Summary of the above washing machine purchased February 2018:- LG's Selling points:- 1) Big size, 9.5kg 2) Programs are way too long. 3) Supposed to allows us to wash quilt, blankets and pillows with ease 4) See through glass on the top to see what’s happening 3) Option to stop the machine to add items that you forgot to added in during… Read more
washing
4) Supposed to have advanced computerised operating options. To customise how you want the washing completed, including the number of rinse cycle, level of water, minutes of washing...etc which I thought was a great idea at the time of purchase
5) The extra spin cycle gets clothes really dry, so less time needed to get the clothes to dry completely under the sun or in the dryer
Negative points:-
1) Large size, takes up room in your laundry space
2) Hard to reach the bottom of the machine unless you have very long arms and I’m 5'7"
3) The wash programs are way too long, 2 Hours for towels? 1.5 Hours for Eco Cotton? This is supposed to be a water saving and economic machine. Not with wash cycles of this length. The cycle’s programmes being too long which costs more electricity
4) Fast Wash only does a light spin and leaves the clothes too wet to put into the dryer so you need to do an extra spin.
5) Being a large machine, I have found with this machine I constantly had to check how much water the machine had put in as a lot of time there was not enough water to cover the clothes. If you only have a small load of washing, you need to use Eco Cotton if you intend to use your dryer otherwise you either have to an extra spin on fast wash as the clothes are too wet to dry in a drier. Despite being able to adjust the water level, you are still ended up using quite a lot of water, as you need the water level to be high enough to cover the clothes
6) With the water level issues it is not a machine you can set and walk away as you have to keep coming back to check it has correctly done what it was programmed to do and is washing correctly.
7) DO NOT WASH DOONA'S DUVETS OR ANYTHING OF THAT NATURE. I believe this machine has a design fault, and when I washed one recently which was under the 9.5kg load for this machine. The doona floated up during the spin cycle and got caught somehow. The machine sounded like a car doing a burn out and was extremely loud. The machine melted the plastic top of the machine above the stainless steel bowl and there was a strong smell of burning, and there is no safety cut out designed into this machine if an item of clothing gets above the water level. This is a fire hazard and just not safe.
LG currently refused a warranty claim which is still in dispute and which I do not agree with. They claim if you wash sheets or doona's in this machine and they quote from the Washing Machine Manual that the items have to be in a bag or netting because the item may float up. Tell me where you can buy one of those? Also if you need to put an article of clothing into a bag, isn't that to protect the clothes and not the machine? If that's needed why are they not supplied with this machine on purchase or an option to purchase? Also if they have this instruction in the manual and say that an item "may float" then they are aware there is a design fault in this machine.
LG's service technician’s inspection of my machine in regards to the warranty claim was to lift the lid. That's it no other inspection. They then took pictures of the damage, attempted to accuse me of washing something that the machine was not designed for this is how they assessed my warranty claim from that inspection.
When LG were asked why this machine had no safety feature to stop the machine if an article of clothing goes above the water level, LG has no sensible answer. This machine is supposed to be an intelligent machine with SmartQ.
DO NOT BUY THIS MACHINE!! I personally think it has a design fault and LG know this, FROM MY EXPERIENCE IT’S A FIRE HAZARD.
I would not recommend this machine to my worst enemy and I certainly would not ever consider another LG product especially after this experience and the attitude and treatment by LG.
An ok washing machine - if you like lint – This attractive looking machine stands proudly in the store with a great big stick on its front stating its fantastic for lint removal. Um, yeah not its not. Nicce to look at, reasonably quiet and has most cycles and features you'd expect from a washing machine designed for a big family. On the downside not only is it crap at removing lint with… Read more
its monstrous size lint filters, but im starting to think it might actually have a secret lint making compartment. You'll never wear black again.
It's ok – Had initial problems setting up the wifi feature as I couldn't find the password. LG took 4 days to get back to me with someone who knew what to do. My current problem is that it doesn't drain at the conclusion of a delicates cycle - am waiting for LG to get back to me a solution. Another problem is that despite the booklet saying you can set the… Read more
soak time the machine seems to only do 30 mins - absolutely useless for baby clothes. I feel like it has less functions than my old Fisher and Paykel but there is nothing I can do about that!
So 3 weeks later I'm still waiting for LG to sort out this machine. A technician has been out and said it wont drain after the delicates cycle and to get it to empty I need to run another cycle - not happy! What a waste of my electricity and water!
So the soak - one technician advised just to do the load several times until the washing is clean. Totally defeats the purpose if it going to drain out the soaking solution. Still waiting (with a load of baby clothes waiting to be washed in the machine)!!
Technicians advise they will call by a set time - simply doesn't happen. This has happened numerous times and is very frustrating!!
Worst machine I’ve ever had! – Recommended tub cleans 5 hours! Filter at the back on bottom of machine. Lint on clothes! Worst machine ever. LG spokesman said they could send me some troubleshooting ideas! Very disappointed. Would never recommend this machine to anyone. Even the cycles go fircway too long ... never again. Show details
Worst machine ever – Tangles clothes and covers everything in lint and doesnt clean well at all never puts enough water in hard to reach the bottom of machine and the stupid lint filter is at the back so u have to pull the whole machine out to get at it impossible by myselfregret buying this machine Show details
Good – I have owned 2 LG top loaders. It's working well after 5 years and I absolutely love the quick wash fuction which only takes 30 minutes. And I used the quick wash a lot because I have a little one why I do the washing in a daily basis. Highly recommended Show details
Fantastic washer – Wash’s great need to use quick wash as the Cotten wash takes over 2 hours. It’s very quiet and only beeps a short time when finished. I love the extra air dry feature so your clothes don’t take a long time to dry. I love that you can fit a large blanket in it and it will be washed Show details
Dont touch it – Had it five months stopped spinning and rinsing took four weeks to get fixed , worked for three days and started doing it again, wont fill with water wont rinse wont spin. Never again LG Keeps saying hose is blocked starts a cycle and gets to 38 minutes and just keeps pumping, substandard machine. Show details
Find out how LG WTG9532WH (9.5kg White) compares to other Top Loading Washing Machines
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clothes are crushed – the clothes get cleaned ok but unless you increase the water level, they come out all crushed. It is simple to use and sometimes the clothes still have marks on them, but that could be my detergent. Today it is very hard to find a washing machine that rates as good as the old ones and lasts as long. Show details
Good size washer with quick washing feature – Good washing Machine, I feel like my clothes are coming out much cleaner then with my previous model. Machine is quiet, easy to use. I really like that it has a quick wash option that still actually washes my clothes well. Also the 9.5kg is a great size for a family. Show details
Worst purchase ever – Wish I had checked the reviews before purchasing this machine. Worst purchase we have ever made. 2 major issues 1. Clothes come out with white residue/lint no matter what we do. We have tried all options as advised by customer service ie: changing type of powder used, manually selecting water levels and running numerous rinse cycles. Have run… Read more
numerous tub clean cycles but the problem persists
2. LG customer service is non existent. After numerous calls and wasting time being placed on hold the best that LG could do was to ask us to send a photo of the clothes after a wash showing the residue/lint that is left behind and email that to them
Love it can fit so much in – Cleans really well clothes feel a lot cleaner then my old one it is very quiet I love the lil music chime at the end of every wash and my favourite feature is the soft close lid haven’t had a problem with it yet it’s the best washing machine we have had in a long time Show details
Great Machine – This is my first top loader washer and I'm impressed. We have the 9.5kg and it is large enough to wash blankets which is a bonus. It has a quick cycle for washes under 3.5kg. My only issue with this washer is it leaves lint.on your clothes as it doesn't have a long filter to empty. It is a quiet machine and even has a quiet cycle. Show details
It good but could still use some impovement – It cleans the clothes very well. A bit noisy . Reducing noise would greatly improve rating. My favourite feature are the different setting jt provides. Overall good quality and would recommend it to other people to buy. But keeps getting an error 1E, i dont know what it is . Show details
Not too bad – Upgraded to this washing machine after the first one was faulty and had been discontinued. I find this machine quiet and with its large 9.5kg drum size, we are able to wash large loads of washing at a time. The biggest downside is sometimes it doesn't seem to clean the clothes adequately and tangles them. Show details
Great machine, so efficient – Our old washing machine died and we replaced it with this. Didn't realise how bad our old one was! This cleans our clothes so well, no marks are ever left over. The machine is super quiet despite spinning very fast, great range of functions to choose from as well. Love it! Show details
Perfect.. Cant go a day without it – Rinses perfect, keeps clothes in good condition, Would not even know its on... my fave features are the was cycle...After having a front loader then going to this top loader i would never ever buy a front loader again not to mention buying another brand. LG is definetly the machine to purchase.. Show details
Lifes good – I recently upgrade my washing machine as my old LG stopped working after 15 years of use. Went with LG again. This new machine is OK it washes quite well but it has no lint catcher the lint goes through the machine and out a release pump which is hard to access, have already needed an under warranty service which LG supplied and was done quite quick which was a plus. Show details
Worst machine we've ever had.Programs are way to long.leaves lint all over your cloths.The sensor sy – Programs are way to long. Leaves lint all over your cloths. The sensor system is a pain as it overrides everything you want it to do. Never washes the same twice. Doesn't use enough water and some clothes never even get wet, let alone washed. Brokedown after 7 months and had to have several parts replaced. Would never buy another machine … Read more
of this type.
Very poor customer service from LG,but great service and help from the Good Guys,who sorted out many of the issues I was having.
Would recommend the Good Guys Kawana
Soooo goood!! – I bought this one just a year ago..it has lots of new settings which my old one didn't had.. one i like most was auto settings.. it was clothes perfectly even if its soiled.. i found it can take better load then front loader machines. Doesn't make much noise.. just perfect!!! Show details
great washing machine – with a 9.5 kg load one can make laundry day a easy day to do. purchased from good guys for less than $800, with 3 year warranty, excellent buy very quite to operate, high star rating, i found that with the build up of washing to do i needed an extra machine Show details · 1
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Hi Kedobu, Thanks for taking the time to post your review and… Read more