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Fell apart and damaged tiles
Our house is not quite 3 years old and there was nothing wrong with the laundry floor until I purchased your LG washing machine.
I purchased an LG washing machine, took it home set it up and put my first load of washing in it, 4 hrs after purchasing this washing machine while the first load was going through the front glass panel fell off the washing machine and broke the tile directly under the door. I called the retailer who promptly swapped the machine over for another the following day however when I then called LG to get them to fix my t...ile they have taken 4-6 weeks to investigate the issue and the when they finally called me back advised while they admit there was a manufacturing fault they take no responsibility for my floor damage and will not be fixing it.
Purchased in January 2020.
This one is great
I replaced my 10 year old washing machine with this one and I must say I found it quiet and cleaned some old tea towels that were ready for the rag bag . The phone link is great for the young adult in the house who forgets they have a load in the washing machine as it sends a text to say it is complete .
No thought for the end user
I purchased this machine after doing some research that indicated it was good, but have been left confused why it was designed user unfriendly!
No option to save cycles or settings even though it has a app.
Uses heating element under 60degrees (I have solar hotwater)
No drain option or drain and spin (LG says drain over floor and mop up with towel)
Have spent more time on phone than washing.
Update! Since this review LG now include “drain and spin option ” as part of the download cycles which addresses one big issue! I would also like to mention in fairness that this machine does actually seem to do a very good job at washing and the 1400RPM spin leaves the clothes feeling almost dry.
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