After sales service is non existent
Purchased 2 Omega juicers early 2019.
My juicer had a rubber leg break off and a silicone piece on the filter collar broke off. Left message, sent multiple emails, they sent me a warranty claim form & photos, no response, sent more emails. Finally, told to go elsewhere.
- Verified customer
Despite Covid they still delivered quickly
Online store easy to use with in/out of stock comments. It gives an estimated delivery date for the products, but due to Covid there was a delay. Products are exactly what I ordered. Quickly replied to my email re: when products would be delivered, and gave me an updated delivery date. Package arrived 3 days earlier than this date. Great service and good range of health products.
- Verified customer
Exceptional customer service, quality products
I bought a juicer from this company back in January and have been meaning to write a review as I have never experienced such exceptional customer service, even after they had receiving my money, he still went above and beyond to help me.
Thank you for the lovely note wishing my daughter good health, she’s doing well.
I love my juicer, thank you!
Highly recommended this company.
Fastest delivery and big product range
Customer service was amazingly efficient. Was looking for the new omega 1002 and it was out of stock everywhere, these guys got it in when they said they would and it arrived the day after they shipped it to me, the team was friendly and fast in replying to me. Very impressed!
Personal service and great products!
I was surprised to receive my delivery the morning after I ordered. The owner delivered it to me himself when they realised I lived locally to the warehouse!! Fantastic products to choose from and competitively priced. Feels good to support a local Aussie business.
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