14 reviews
Zahra Patterson- What a legend!! Thanks for all your help and hard work!!
Pendant light – Good experience, nice warm light gives character to wall and ceiling.
Good customer service, great product – The friendly team provided me with excellent advice when selecting lights. Highly recommended! Show details
Beautiful Lights – Beautiful designed and crafted feature pendant lights for our new home. Rhiannon was an absolute pleasure to deal with and looked after us every step of the way, ensuring that all times we weee happy with our lights. Their referred electrician did an amazing job installing our dual halo lights, using mathematical formulas to ensure they were placed in exactly the right spot.
Dining Room Table light fitting – I walked into the store with no idea what I was looking for. Thanks to the creative team I have ended up with a beautiful piece of art that looks absolutely amazing in our new apartment. Would highly recommend a visit. I can't thank Rhiannon enough for her help and guidance. Show details
Great store – I found that they have a lot of light fittings that I have never seen before, they are such a creative team. And they provide lighting plans use their unique products, from the design to product, they are both professional. I would love to come back again!!!
Appalling service – Never ending delays that I needed to find out about myself, no communication from they proprietors, I’m still waiting. Absolutely appalling. Compared to other companies I have bought similar products from, they are at the bottom of the list.
Excellent customer service – I ordered a lamp from the online store and everything was seamless. They have incredible customer service, which in Australia seems rare these days. I would highly recommend them you won’t be disappointed!
Excellent lighting products – Excellent lighting products for home decor and very helpful customer service who went above and beyond my needed, great service, great product, great value, I'd be happy to go to this shop again!
ok – I bought two replica lights from Lucretia. They took a very long time to arrive. They looked good but when the electrician came to fit them they didn't fit flush to the ceiling. Obviously not made with precision. However, once the parts were fixed by another kind tradie they do look great and work fine. Makes me a bit hesitant about buying through them again though.
Be careful when buying with the company – I ordered a light with this company online and it come defected and did not reflect what was in the picture. The company is ignoring my emails. It was a expensive light. Avoid buying with this seller!!!. They will treat well over the phone and good and quickly to process payments but if you have a problem they will ignore you.
Avoid – Ordered a light which wasn't on show in the showroom, but pictured online. was told it would arrive the following business day. Wasn't even dispatched then! arrived 2 days after promised, and required assembly. However, the instructions were dreadfully written in really bad Engligh, and not adequate to be able to create anything like inthe picture… Read more
online. No mention of needing assembly on the website. When I called up I was told to send an email to get instructions - assume they will send me the same as I already have, and apparently will take a couple of days to action. They won't accept a return as it has been "installed"
SHould have bought from replica lighting for less as their version is assembled, but thought it would be easier to go to lucretia as the showroom is nearby!
Upcoming and Growing – A Unique product, worth the wait on some of the custom pieces- with a good follow up on any late comings. Had some teething problems but their manager got on board and rectified the situation. The pieces look great!
Good company to deal with. I have bought of them a couple of times now. Good prices also – I have bought of them a couple of times now. Good prices also. Lights are well packed and are similiar to products found on Matt Blatt etc but half the price. They are good communicators and ship promptly
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