Best Lighting & Fan Shops

Products were well made, and were well priced in comparison to similar outdoor lights we had looked at from other retailers, also offered a better… Read more

warranty period, and were delivered promptly , We had initially ordered three lights to replaced some old ones, but when they arrived were so pleased with the first order that we ordered another three so we could have them installed all along our driveway..Excellent Company to Deal With..Highly Recommended Shirley Longbeach nsw2536

Absolutely Stunning! I couldn't be happier with my outdoor entry light! It arrived exactly as expected and looks just incredible. Fantastic customer… Read more

service, competitive prices, wonderful communication and super quick delivery made the whole experience a pleasure. Highly recommend – I wouldn't hesitate to purchase from them again!

We bought 6 fans from this company 7 years ago and they have been great. We recently needed to replace one of them (due to storm damage) and not… Read more

seeing that model still on the website I contacted their help centre and immediately received an email back advising it was discontinued but suggesting 3 other models that were very similar. We ordered one and it arrived in just 2 days! I’m very impressed with this company’s helpfulness, professionalism and speed of service. Highly recommend

I purchased the Martec cooling fan viper DC 3 1320, 3 blade with variable dimming led light and wi-fi remote control and I’m so glad I did, as I… Read more

wanted a fan that I could feel the breeze coming from the blades and this one does as it has a high air movement m3/hr rate. It looks great and I couldn’t be happier as it helps cool and move the air in the room.

Very fast delivery and excellent quality. Would recommend to everyone.

Left to myself to have a look around for the product I was looking for. After a couple of minutes I was attended too. The assistant was extremely… Read more

helpful. Made a selection only to that the ceiling fans were not in stock and expected till next year. Not to worry my assistant was very helpful in making another selection which I was thankful.

Delighted ! I ordered 2 x Claro Flight 52" with LED for 2 bedrooms - a great "November" deal and a model recommended by Choice (supposedly QUIET… Read more

and efficient). Communication and package tracking was great - just 3 days to deliver to Sydney. Also requested and pre-paid for a local electrician to install. Jack from General Electrical Services Pty Ltd attended and did a great professional job - also cleaning up everything once completed. But the fans.....the fans are so QUIET and smooth running; beyond my expectation. Good dimmable lighting and a nice easy-to-use remote also. Hopefully the approaching hot summer will now be more bearable.

Don't use Universal Fans Online. Worst customer service ever. Pretend that you haven't rung or filled in the return form. Don't accept any returns when it is the wrong product. They don't reply to emails. Buy elsewhere.

Great service and customer care after an initial delivery issue.

My order for up down lights and some garden lights arrived all good and no hassles. Exactly what I wanted!!!

After purchasing a Fanco fan, I was disappointed to discover that it was faulty when installed. I contacted Fanco and dealt with Victor, whose… Read more

response was absolutely fantastic. He was professional, courteous and extremely responsive. He took ownership of the problem and ensured that the matter was resolved within a very reasonable timeframe.

While it was disappointing to encounter a faulty product in the first instance, the way Fanco handled the situation more than made up for it.

Customer service like this deserves recognition. Victor is a credit to Fanco, and I would have no hesitation in recommending the company based on the outstanding support I received.

Thank you, Victor, and thank you, Fanco!

I wanted to buy a table lamp cord. The "free shipping"looked great but the small detail revealed ,only on selected items. Mica Lighting do not want… Read more

to talk to you. Ring the number and they tell you to go to their website. I refuse to deal with companies which hide behind tge internet. I'll do my best to inform others in the electrical industry.

We have used Sunled three times now. Office lighting, office heat pump hot water and now our home Heat Pump hot water replacing a Gas constant. Dealt… Read more

with Sledge this time and everything went perfectly from first call through to completed installation. All tradies were excellent, on time, efficient and left no mess and removed packaging and old unit. Very happy with the whole process. Excellent company and staff.

Wrong items sent online, you get more accurate order pickers from China, avoid

Disappointed at the poor after sales service from fans online and Claro which are the same company (check their ABN) They then asked me to contact… Read more

fans online as I didn’t purchase from them. There are a string of other fan companies all trading under the same ABN including fans online Claro and many others.

We purchased 6 whisper DC fans two and a half years ago. One was replaced under warranty two months after install. Now 2 years later 3 of the remaining fans are failing. Loud mechanical grinding noises and flickering led lights on 3 of the Whisper DC fans.

We have had numerous correspondence with Claro who suggested we get an electricians report which we paid for. The report stated the starter and light components as the most probable cause of the fault and recommended replacement by the manufacturer.

Claro have offered replacement parts but won’t pay for them to be installed. After spending $2000 on the fans and a further $1000 on an electrician to fit them I feel they should last longer than two and a half years.

Claro keep stating their warranty is 2 years, this does not exclude them from their obligations under Australian consumer law - now I am forced to take them to QCAT small claims to have these fixed at their cost.

Expensive - professionally installed fans should last longer than 2 and a half years. Ask yourself would you be happy with the noise and flickering lights these fans are producing this early on.

I wouldn’t recommend this company to anyone.

Great sales service and technical advice. Easy to install and nice and bright. For the first few weeks we were always looking to turn off the lights in our previously dark dining room.

3 in 1 light for bathroom is still in warranty and the heat lamp has burned through the connectors. Report from electrician provided to JD lighting… Read more

who thrn requested i pull it out, send it back and THEN they will send another. Expecting I have no light in the bathroom, a hole in the ceiling in the middle of winter and get an electrician out twice to remove it then back to reinstall it. Ludicrous. They didnt even respond after that. Just sent me a link to rate the so called 'service'.

Arup helped me with remotes for my fans. Great service

We have five Big Ass Fans throughout our home, including an outdoor unit, and have been extremely happy with them. The quality, performance and… Read more

design of the fans have been excellent.

What has impressed me equally is the after-sales support. On the one occasion I needed assistance, their customer service team was impeccable. Responsive, professional and genuinely focused on finding a solution.

It’s refreshing to deal with a company that stands behind its products and looks after its customers. Based on both the products and the support we’ve received, I wouldn’t hesitate to recommend Big Ass Fans.

This is ridiculous lve now waited a month for 2 lights and 1 fan l could had drove to APPARENTLY the new store in Harvey Bay its 12 hours away feom… Read more

me so why have l been waiting a month also phoned multiple times and waited till it hangs up also multiple emails sent with NO RESPONSE WTF they call thia a business NOT HAPPY

Excellent product and excellent service..fast shipping and I highly recommend..

Happy customer – Very prompt service and great product.After sales service is very good highly recommend this company and product.

I ordered some lamps critical for a project handover on a Thursday morning.We paid the overnight rate for freight and the Liquid LED site said we… Read more

would receive our lamps the next day(Friday) . It's now Tuesday and the Australia Post tracking is showing that the goods are still in Chullora .Australia Post haven't even got the parcel yet from what i can see . I tried to ring and got an automated message asking me to email . I've sent 2 polite emails and no reply . Please Liquid LED, spare me the reply saying we apologise for the inconvenience BLAH BLAH BLAH . From reading the reviews this a common occurrence . No accountability once they have your money. Will never use again Gave one star because otherwise I couldn't lodge my review

Beware trying to return items bought online. Punitive conditions apply and no interest shown in trying to find an alternative.

Good experience – Received lights in good protective packaging. I’m Happy with the purchase and delivery.

SOLARTUBE HOME recently had a replacement repair for our very old solar tube fan in bathroom.Was always kept informed of what was happening.Your tradesmen were excellent.Guy did ours and he is very good.an excellent tradesman.

Zahra Patterson- What a legend!! Thanks for all your help and hard work!!

Beautiful high quality furniture. I absolutely love my silver mirror console which arrived in perfect condition exactly as described and pictured. … Read more

The ordering process was seamless and the delivery team kept me updated the whole time and loved that they provided tracking information. Best thing no assembly required and it arrived in a wooden crate with lots of protective packing. I would highly recommend Avant Garde Furniture,

Highly recommend Arne, good business and quality products! Thankyou Arne for the time you took to listen to our needs, discuss, explain and… Read more

recommend products that suited our individual needs!

We purchased 3 x Solar whiz BAL40 residential units each with day/night operations and hygrostat & thermostat kits prewired. We didn't require the solar panels as we already have solar installed on the house so this saved us money.

Arne is very honest and was quick to respond to our enquiries. Arne even found a cheaper freight option than sending to our home address and dispatched them quickly so the roofing team could install them whilst reroofing our home. much appreciated!!!

The thermostat and hygrostat were easy to program after googling settings for our area.

The units appear to be very high quality and well made... we're proud to support Australian businesses... we recommend you do too!

Thanks again Arne! Regards Lester and Jen

I bought two 400W LED tennis court lights from LED EXPO Australia and am pleased with my purchase. The items matched exactly what was described on… Read more

the website, the online ordering process went smoothly, and shipping was fast. The purchase has left me very satisfied, and I would recommend them to anyone needing similar products.