Best Lighting & Fan Shops
The Lighting Outlet 🏆 2026
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Bathroom exhaust was delivered, as described on web page. Product works well, and was delivered promptly.
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I was very happy with the item (Roystar 9W Dimmable LED Downlight) and thank-you for packing it securely and sending so promptly!
Fansonline
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Great customer service from Jarred and the Fansonline team. Jarred was very responsive and patient in answering all of my questions before I placed… Read more
my order. The communication has been excellent, and I also received an update once my order was being processed for dispatch, which I really appreciated. Looking forward to receiving the fan. Highly recommend!
Lighting Illusions 🏆 2026
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Excellent company to deal with. Very helpful. Fast delivery. Great product range and competitive pricing.
Ceiling Fans Direct 🏆 2026
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great customer service and fast delivery, fan is very quiet comparing to the old one
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Vicki provided prompt excellent information and response to my enquiry via email regarding your products. I was so impressed with Vicki’s help I… Read more
didn’t shop around and purchased my order today she sealed the deal. From my experience with Vicki customer service she is an asset to your business and good service is hard to find these days.please look after Vicki I will spread the word to my friends and family of the great experience and if they need any products you supply I recommend they contact Vicki absolute super star kind regards Paul Harris
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Had a great experience with Rene at Universal Fans. She handled my enquiry professionally, followed up promptly on the product I was looking for and… Read more
offered me a great deal. The delivery was quick. Excellent customer service, will buy again from Universal Fans. Highly recommended!
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staff were absolutely delighted and so helpful. so happy with the two lights and with the staff helping me
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I ordered a hooded external wall vent which turned out to be unavailable for a few months. Hilary contacted me promptly and advised me of my options… Read more
(wait, refund or choose something else). I chose to select another product which was available and Hilary helped me through the process and kept me informed until it shipped. It arrived a couple of days later and I installed it the same day with no problems. I am happy with the entire experience.
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I was unhappy with how the product performed. The company attempted tp resolve the issue, and when that failed, promptly provided me with a full refund
Fanco Australia
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Great customer service! Warranty issue was dealt with promptly and without hassle. I would definitely buy their products again.
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Purchased Flickering candle light from Mica Lighting for my mother. Absolutely beautiful product. Super fast dispatch and delivery. Highly recommend.
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We have used Sunled three times now. Office lighting, office heat pump hot water and now our home Heat Pump hot water replacing a Gas constant. Dealt… Read more
with Sledge this time and everything went perfectly from first call through to completed installation. All tradies were excellent, on time, efficient and left no mess and removed packaging and old unit. Very happy with the whole process. Excellent company and staff.
Ozlighting
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⭐ 1 Star – Very disappointing after-sales support We purchased several lighting products from OZ Lights Direct in April 2024, with the total… Read more
purchase being $1,534, including a $450 QL-88108 CTC Silver 3 Layer chandelier. OZ Lights Direct also installed the chandelier for us.
After approximately two years of normal use, the chandelier progressively stopped functioning and eventually became completely non-functional around April 2026.
We contacted OZ Lights Direct regarding the issue and raised our concerns under the Australian Consumer Law. After discussing the matter with the business, we were ultimately advised that the one-year warranty had expired and that they would not provide a repair, replacement or refund. The business has also confirmed this position to us in writing.
We are very disappointed with the after-sales support, particularly given the price of the chandelier, the relatively short period of use, and the fact that OZ Lights Direct itself installed the product.
We purchased from OZ Lights Direct in good faith and expected reasonable support if a significant issue arose with the product. Unfortunately, based on our experience, we cannot recommend OZ Lights Direct.
Claro Fans
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I recently needed to contact Claro Fans regarding a warranty issue on a fan I purchased for a rental property. The service provided by a gentleman… Read more
named Virgil was nothing short of exceptional. Emails were promptly answered and he was even good enough to correspond with the property manager and tenant to organise replacement, since I am in another city and it was easier to coordinate directly. The great reviews on this site were the reason I purchased initially and based on this experience I am very happy to add to them. My sincere thanks to Claro and Virgil for customer service not provided by many companies these days. I'll have no hesitation in purchasing from Claro again.
Redilight
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Great sales service and technical advice. Easy to install and nice and bright. For the first few weeks we were always looking to turn off the lights in our previously dark dining room.
JD Lighting
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3 in 1 light for bathroom is still in warranty and the heat lamp has burned through the connectors. Report from electrician provided to JD lighting… Read more
who thrn requested i pull it out, send it back and THEN they will send another. Expecting I have no light in the bathroom, a hole in the ceiling in the middle of winter and get an electrician out twice to remove it then back to reinstall it. Ludicrous. They didnt even respond after that. Just sent me a link to rate the so called 'service'.
Fans City
Arup helped me with remotes for my fans. Great service
Big Ass Fans
So happy with these fans. From the quality to the tec it’s right up there as one of the best fans on the market. I have installed these fans on mine… Read more
sites in WA and from there I decided to purchase.
I bought 7 and had great correspondence and support from The tec team over east. It said not to make it personal so I won’t mention his name. But thank you J….
Would I buy them again? Yes. I plan on building in the future and will be installing them in every bedroom and living space.
Full access through the app if your into that. Links up easily to google home as well. So on them hot days switch them on before your drive home and have that breeze hit you in the face once you open the door!!
They run quite at night. Have the capability of moving lots of air when required and are efficient to run also.
One last point. If it’s for the long hall in your own home. Before you decide not to purchase one, what ever the reason. Look at the one you are going to buy and compare the running cost and how much air it can push. For me personally I’ll always compromise on the price when it comes down to getting the best quality, efficiency and latest tec in the market.
Discount Lighting & Fans
Massive range, excellent service, prices, and I will definitely return.
Dulora

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I ordered some lamps critical for a project handover on a Thursday morning.We paid the overnight rate for freight and the Liquid LED site said we… Read more
would receive our lamps the next day(Friday) . It's now Tuesday and the Australia Post tracking is showing that the goods are still in Chullora .Australia Post haven't even got the parcel yet from what i can see . I tried to ring and got an automated message asking me to email . I've sent 2 polite emails and no reply . Please Liquid LED, spare me the reply saying we apologise for the inconvenience BLAH BLAH BLAH . From reading the reviews this a common occurrence . No accountability once they have your money. Will never use again Gave one star because otherwise I couldn't lodge my review
Hi Tony, to address your points directly: Monday was the… Read more
Happy customer – Very prompt service and great product.After sales service is very good highly recommend this company and product.
Reduction Revolution
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I ordered two sunbeam king single electric blankets online around 11pm Sunday night and the parcel was at my post office Tuesday morning. Exceptional service and the price was quite competitive, delivery was $10 odd. Im quite pleasantly surprised.
Best Buy Lighting
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Found the lights I need here while having a hard time elsewhere. Good value. Very fast delivery, well packed, arrived safe and sound. Thanks
Good experience – Received lights in good protective packaging. I’m Happy with the purchase and delivery.
Solatube
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SOLARTUBE HOME recently had a replacement repair for our very old solar tube fan in bathroom.Was always kept informed of what was happening.Your tradesmen were excellent.Guy did ours and he is very good.an excellent tradesman.
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Zahra Patterson- What a legend!! Thanks for all your help and hard work!!
Avant Garde Furniture
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Beautiful high quality furniture. I absolutely love my silver mirror console which arrived in perfect condition exactly as described and pictured. … Read more
The ordering process was seamless and the delivery team kept me updated the whole time and loved that they provided tracking information. Best thing no assembly required and it arrived in a wooden crate with lots of protective packing. I would highly recommend Avant Garde Furniture,
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Woodroffes installed 3 sky lights for me - 1 in my home and 2 in my country property. the extra light is amazing and their product quality and workman ship was exemplory. I would higly recommend them. rob .
Zlights
Great Team Beautiful Lights – Based in Melbourne communication was important, as I was unable to assess in detail the selections, Jason's assistance was terrific. Great company great assistance beautiful lights.
Oz Lights Direct is a different company to Ozlighting but we’re very sorry to hear about your experience.