Great product processed and delivered quickly
I had been searching for a light fitting like the one purchased for my daughter's bedroom. Online Lighting had what we were looking for and at a reasonable price. The order was processed and delivered quickly. We are more than happy with our purchase and the service we received.
Excellent Product sent to wrong address
But delivery a comedy of errorsI failed to notice it ws being sent to No 37 (which does not exist) rather than No7.
The post recorded delivered and signed for
After lots of investigation we found it sitting by the front door of No3 where the ones were absent on holiday.
- Verified customer
Products were just what we wanted
The products were for my Body Corporate and we were able to save money and they were perfect. My order was created on October 31st and I had to call a few days later; only to find out that it had not been dispatched. When dispatched via Australia Post on November 6th from Sydney, it reached the Sunshine Cost on the 9th which was very efficient.
Great store, excellent customer service.
I ordered 2 pendant lights that were unfortunately out of stock. I was made aware of this straight away and given the option of a refund. I decided to wait for the next shipment, which I am glad I did because I was very happy with them when they arrived. I was kept well informed of how my order was progressing -a sales person contacted me often with updates.
Quick ordering and service
Ordered some LED light globes which had difficulty finding elsewhere but were available at online lighting and at a much better price. The speed of order to collection at warehouse was seamless. One globe failed but this was quickly replaced without any hassles and all with friendly service and efficiency.
Had to replace some light shades for some hanging lights, these guys had the perfect match and received them with in 4 days of ordering. Great team that work there friendly staff and easy to use website, could not be more happier with my great priced and mint product, highly Recommend!.
- Verified customer
Great value and excellent customer service
I bought this outdoor light to match the other outdoor lights on my house. The product was good quality, communication excellent plus fast delivery. The price was also better than other online retailers including EBay. Overall a very pleasant experience IMHO.
A real shop - good product and competitive prices.
Just purchased 2 DC ceiling fans from them. An Eglo Seagull and a Mercator Cardiff. Both are excellent - no wobble and super quiet. The Seagull is extremely stylish - I'm very impressed. Rang the Brookvale shop with a couple of questions and they were very helpful. The prices were excellent and good service from a real bricks and mortar business. I highly recommend them.
Fast and correct.....what more could you want :-D
Ordered generic glass cover for Fan/light. I was concerned because of how fragile the product I was ordering was....silly me......Aus Post could've dropped an elephant on the box and it still would have arrived unbroken. It was packed for transit perfectly :-D. I will definitely be dealing with this company again. They had products that I couldn't find anywhere else...I placed order on Thursday mid afternoon, it arrived on Friday afternoon (next day, and I am in a semi rural area). They were an absolute pleasure to deal with, fuss free, well priced and fast. Thank you.
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Questions & Answers
Still waiting on a response to the broken Outer Glass for Farsala Pendant that came to us, I have emailed a photo and phone earlier with this enquiry still waiting.
I recently bought a Lusion 78mm R7S LED equivalent 6w 540lumen 360degree beam angle fitting. Is there a higher brightness lumen available in the same size fitting? Can be 180degree beam angle.
HI I'm interested in the revolution 3 fan. Can you get this with remote control? If yes does it still need a wall mount switch or can it be plugged in the ceiling cavity and then operated by the remote?
Hi There Dave,
Please be advised that remote controls for this fan can be purchased additionally. It also does come with a wall control mount and can be operated by the remote. If you have any further queries don't hesitate to contact us on (02) 9939 3000.
The OnlineLighting Team
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