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OnlineLighting.com.au

OnlineLighting.com.au

4.7 from 516 reviews

Reviews

(444)
(42)
(11)
(6)
(13)
  • Product Quality
    4.8 (221)
  • Return Claim MadeYes (13) · No (246)
  • Shipping
    4.7 (127)

Reviewer Photos & Videos

  • More

Just what I had been looking for

published

Needed a replacement for a broken shade on a fan light. Had tried to source this product without success. Product as described and delivered promptly and well packaged so undamaged.

Product Quality
Shipping
Return Claim MadeNo

CTW Brisbane

CTW BrisbaneSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Prompt helpful service

published

Online help chat was very helpful in ensuring I ordered the correct bulb. Ordering was an easy process & the delivery was very prompt. Product was on sale with very competitive pricing.

Product Quality
Return Claim MadeNo

Only lighting place we found what we had been looking for

published

Very happy to find our perfect outdoor replacement lights after surching for some time. The price, fast delivery, payment and communication processes excellent..will check in there in the future thanks

Return Claim MadeNo
Roger

RogerVictoria

  • 3 reviews

An Excellent range of table lamps. I had no difficulty in finding those which best suited my decor.

published

The online website was easy to negotiate and delivery tracking and time excellent. Goods arrived in perfect condition thanks to first class packing. No hesitation in recommending this company to anyone.

Product Quality
Shipping
Return Claim MadeNo

Colin A.

Colin A.Gippsland, VIC

  • 2 reviews
  • Verified customer

Good range and pricing. Quality ?

published

Purchased a large, low profile LED batten with selectable colour to see how it looked. Great price, but next time will choose a different brand. Packaging looked OK on delivery, but end cover found chipped on removal from box. No debris inside the sealed plastic, so presumably a manufacturing or assembly issue. Batten has end fixing points only, and at 1.2m, the body beam is not strong enough to prevent bowing in the middle. You cannot see either issue when the LED's are on of course, 5000lm is fairly bright.

Product Quality
Shipping
Return Claim MadeNo

Fantastic service and knowledge

published

I was able to effortlessly order a glass flame lampshade for an Art Deco lamp not an easy task to find one without a complete description or even having to send a photo only to be told they don’t stock them . The salesperson at Online Lighting knew exactly what I was talking about without all the descriptions. The lampshade was well packed and arrived before the estimated time and fitted exactly. I would highly recommended a very professional service

Return Claim MadeNo

ABC

ABCPerth, WA

Great price

published

We bought the same fan a couple of years ago from another company so when we decided to get another, we looked online & found OnlineLighting to have the best price by a long shot. It arrived safe and on time so we couldn't be happier. Thanks heaps.

Product Quality
Shipping
Return Claim MadeNo

a v.

a v.Sydney, NSW

excellent service

published

They have a great range of fittings with reasonable prices.
After i ordered they arrived quickly and the communications from online lighting were excellent.
Great service and i will certainly use again.

Product Quality
Return Claim MadeNo
Chris T.

Chris T.South East Queensland, QLD

Great service and product.

published

I made an error when ordering product online and received great phone service when I called to resolve it. Very happy with the new lights. Great value for money. Thanks !

Product Quality
Shipping
Return Claim MadeNo
Philippa Bass

Philippa BassGippsland, VIC

Vanity Lighting

published

Easy to order online and came within a few days, fast delivery and we were very pleased with the product. We would certainly be thinking of buying from you again. Thank you!

Product Quality
Shipping
Return Claim MadeNo

Tony K

Tony KSouth East Queensland, QLD

  • 2 reviews

Excellent service

published

Ordered 2 art deco table lamps. There was a problem with the quality and was immediately contacted by Online Lighting and the issue was resolved- great service and communication. Lamps arrived via courier very quickly. Thankyou.

Product Quality
Shipping
Return Claim MadeNo

Diana

DianaWide Bay-Burnett, QLD

A great buy!

published

We got the new Banker's light. Arrived well packaged, nothing damaged and it looks great! it's so easy to reach it on the bedside table and no chance of knocking it over - it's a good weighted light.

Product Quality
Shipping
Return Claim MadeNo

hermina

herminanorth haven

  • 7 reviews

great lightfitting and good company

published

I received the order well packed and the light was in excellent condition. This is a good company and easy to deal with. The delivery was smooth and quick. Website user-friendly and good communication. Recommend this company.

Product Quality
Shipping
Return Claim MadeNo

AlexR

AlexRSydney, NSW

Excellent Service and a Great Range of Products!

published

Excellent Service and a Great Range of Products, they guys at Online Lighting go out of their way to help their customers. We often have peculiar requirements for light fittings and the guys are always able to find a product that suits our needs at a great price.

Product Quality
Shipping
Return Claim MadeNo

Ceiling fan delivered as advertised

published

After being duped by a dodgy lighting website on my first attempt (should have read the Product Review for businesses first!), it was refreshing to receive exactly what I ordered in a timely manner. Fan up and running perfectly within an hour of starting the installation.

Product Quality
Return Claim MadeNo
Greg

GregGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Would not recommend - Buy elsewhere

published

Light arrived and found it had several issues including damaged box that appeared to have been dropped, box appeared to have been previously opened, and light had several scratches. Emailed that I wasn't very happy and was asked to send photos, emailed photos and was then contacted and negotiated a price reduction and kept the light. Note the person I spoke to was a bit of a smart *** and wasn't very impressive in their customer skills. Then when installing light found more damage again - a very heavy gouge in the sensor shroud. Would not use again, and would not recommend to others at all.

Return Claim MadeNo
2 comments
OnlineLighting.com.au
Online L.OnlineLighting.com.au
Greg
Greg

Again the smart a** comments. You people need a lesson in customer relations. Avoid these people complete knobs.


Could not find elsewhere

published

I needed three glass shades of a particular colour and style for an older style three light pendant. Online Lighting had what I needed at a discounted price. Easy pickup from the warehouse.

Product Quality
Return Claim MadeNo

Dianne Carroll

Dianne CarrollSydney, NSW

Lily Lamp

published

very happy with the quality of the product and this is my second lily lamp. I am also pleased with the efficient delivery and the prompt reply to an emailed question - good customer service.

Return Claim MadeNo

robbyagogo

robbyagogoSouthern and Hills, SA

Happy customer!

published

Purchased Elstead brass lamps from OnlineLighting- quality in style & craftsmanship. The process from purchase to delivery it was seamless, with OnlineLighting keeping us well informed throughout.
Date of delivery was able to be changed to ensure we were home from Xmas holidays- many thanks.

Product Quality
Return Claim MadeNo

Faith

FaithVictoria

  • 15 reviews
  • 3 likes

Great product and service.

published

Ordered 3 lamp shades. Originally tried to get them from a store I normally go through but the ones I wanted were far too expensive. Found online lighting and the perfect shades for my 3 bedrooms. They were on sale, but even the normal price was really good so wasn't expecting too much.

I was very pleasantly surprised. The box was well marked 'fragile lamp shades'. They were all packed really well and they turned out to be much sturdier and heavier than I expected for the price. They were exactly what I wanted. Online lighting is now my go to store for light fixtures.

Product Quality
Return Claim MadeNo

Page 1 of 26

Questions & Answers

Kevin

Kevinasked

Do you have a standard indoor lamp with a pull-cord switch?

No answers

Frank

Frankasked

Still waiting on a response to the broken Outer Glass for Farsala Pendant that came to us, I have emailed a photo and phone earlier with this enquiry still waiting.
Frank

No answers

bott5

bott5asked

I recently bought a Lusion 78mm R7S LED equivalent 6w 540lumen 360degree beam angle fitting. Is there a higher brightness lumen available in the same size fitting? Can be 180degree beam angle.

2 answers
OnlineLighting.com.au
Online L.OnlineLighting.com.au

Hi There bott5,

The one which you have purchased is the brightest available R7 globe available on our website.

If you have any further enquiries please don't hesitate to contact us on (02) 9939 3000.

Kind Regards,

The OnlineLighting Team

bott5
bott5

ok thanks


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