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OnlineLighting.com.au

OnlineLighting.com.au

4.8 from 553 reviews

Reviews

(480)
(42)
(11)
(6)
(14)
  • Product Quality
    4.8 (244)
  • Return Claim MadeYes (14) · No (276)
  • Shipping
    4.7 (146)

Reviewer Photos & Videos

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Great customer service! Genuinely

published

I was having trouble ordering, and it kept going back to the order screen, after my second attempt and it not being successful, they called me (un-prompted), very very helpful, super kind, very quick, and completed the order over the phone and canceled the other orders. Great customer service. Highly recommend!

Helpful and efficient!

published

Thanks guys for the order you shipped to me in NZ. Arrived soon after ordering in perfect condition due to superb packaging. I appreciated being able to track its progress. Thanks also for the friendly, helpful customer support in trying to find a discontinued shade. Great service.

Return Claim MadeNo
Claire

ClaireSouth East Queensland, QLD

Excellent company and products

published

What an amazing range you guys have and all at excellent prices. Brilliant people to deal with and quick delivery. Very impressed with this company, highly recommend to anyone looking for lighting and bulbs. Thanks team!

Product Quality
Shipping
Return Claim MadeNo
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Great service, well priced

published

Online lighting provided great service, fast delivery (even with the current COVID restrictions that are in place).
The light fittings are beautiful and exactly what I was looking for. Will use them again.

Product Quality
Shipping
Return Claim MadeNo
Darilyn

DarilynPerth, WA

Must be the best lighting company out there.

published

Couldn't find what I was looking for anywhere, it was so frustrating, had to be classy with bling but not overbearing and at a good price. Finally found the perfect shades and couldn't be happier. They were beautifully packaged and postage to here in Perth was so fast. A very happy customer. Thank you.

Product Quality
Shipping
Return Claim MadeNo

Great Service

published

We ordered some DIY Batten fix shades. We were advised of the tracking number when they were dispatched and were able to track the delivery progress. They arrived very well packed and intact. The fittings were exactly what we were looking for and we are very happy with the purchase. Thanks

Product Quality
Shipping
Return Claim MadeNo
Dan B.

Dan B.Brisbane

  • 2 reviews

Outstanding Service!

published

I was looking for a pair of Art Deco table lamps I had seen in an exclusive homewares shop in Brisbane and went to OnlineLighting website and found them. Great range and prices, exceptionally fast delivery, and delighted with the lamps. Just about a perfect online shopping experience. Ten out of ten!

Product Quality
Shipping
Return Claim MadeNo
Rosita Holmes

Rosita HolmesSouth East Queensland, QLD

Perfect & prompt service

published

Great quality products,prompt service.
Glass in one of the products was broken which can happen & we’re replaced promptly at no extra charge,will buy from them again.
Thank you Ara for fabulous customer service.

Product Quality
Return Claim MadeNo
Patricia

Patricia

  • 2 reviews

Good advice

published

Needed help to get the right thing, sent pictures, Vic advised on what to get and it was perfect. Quick delivery to rural area. Certainly made the task of getting what I needed easy.

Product Quality
Return Claim MadeNo
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Wendy

WendyNew South Wales

  • 2 reviews

Bedside lamps with usb port

published

Lamps look great - even better than in the photos. They were easy to order and arrived well packaged.
The USB port at the base of the light is very handy. Would order from this company again.

Product Quality
Shipping
Return Claim MadeNo
Carol

CarolMetropolitan Adelaide, SA

As described and great

published

Received on time and packaged well. Selection was good and process from start to finish was easy. My light looks at home in its new place and I love it.

Product Quality
Return Claim MadeNo
lamonza

lamonzaNortheast, VIC

Lights order

published

The lights were delivered in good time and met our requirements. Prices were comparable what was available in shops. This is a very necessary service for those living in rural areas.

Shipping
Return Claim MadeNo

Terrific product love it.

published

I was looking for a particular type of bedside lamp which I found at Online Lighting. Service was quick, efficient and most importantly product was in stock. A very easy transaction.

Product Quality
Shipping
Return Claim MadeNo
MarkB65

MarkB65Sydney, NSW

Low profile LED light perfect for store room.

published

Easy pick up saved delivery cost. New light replaced damaged twin fluorescent tube light fitting. Low profile LED light provides increased headroom and higher light intensity. Perfect for store room.

Return Claim MadeNo
Simon

SimonCanberra 2600, ACT

  • 2 reviews

Fast delivery great product

published

Fast delivery, was receive shortly after purchase. Great product, was exactly what I was looking for and did to job. Would use again and recommend.

Product Quality
Shipping
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An Dus

An DusHunter Region, NSW

  • 6 reviews

Great service and comprehensive stock

published

Had to find 12 V LED corn bulbs for garden lights, difficult to locate. Easy to find here. Fast turnaround and very quick efficient transaction. Will use return and again.

Product Quality
Return Claim MadeNo
Cathy P

Cathy P

  • 2 reviews

Good price, fast delivery

published

I bought 4 brass and glass pendant lights. They were the best price online (25% less than some) and arrived in 2 days. They were very well packed, and look great installed.

Product Quality
Return Claim MadeNo
Brooke

BrookeSouthwest, VIC

Fantastic!

published

Service was fantastic, arrived in post within days and the product was exactly as it looked on line.
Will definitely be buying more through this company to complete our renovation, thank you!

Product Quality
Shipping

Great Service & Deal

published

I use these guys a bit. They always have great customer service and always have great deals. Delivery was a little slow getting it to AustPost this time round. Arrived in good condition.

wonderful service

published

Very happy with the constant communication and contact by email.
Delivery was in very good time, especially due to virus.
Product beautiful & very well packed.
I would highly recommend this company to friends

Product Quality
Return Claim MadeNo
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Questions & Answers

Kevin

Kevinasked

Do you have a standard indoor lamp with a pull-cord switch?

No answers
Frank

Frankasked

Still waiting on a response to the broken Outer Glass for Farsala Pendant that came to us, I have emailed a photo and phone earlier with this enquiry still waiting.
Frank

No answers
bott5

bott5asked

I recently bought a Lusion 78mm R7S LED equivalent 6w 540lumen 360degree beam angle fitting. Is there a higher brightness lumen available in the same size fitting? Can be 180degree beam angle.

2 answers
OnlineLighting.com.au
Online L.OnlineLighting.com.au

Hi There bott5,

The one which you have purchased is the brightest available R7 globe available on our website.

If you have any further enquiries please don't hesitate to contact us on (02) 9939 3000.

Kind Regards,

The OnlineLighting Team

bott5
bott5

ok thanks

Get an answer from our members and OnlineLighting.com.au representatives

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