Reviewer Photos & Videos
Very happy customer.
After much research I chose Online Lighting because they offered a more competitive price for exactly the same item on EBay. The lamp I ordered arrived quickly and extremely well packed. I'm converted and will buy again. Thanks
Fantastic customer service and brilliant product!
They really understand customer service! I received a phone call to advise my order and delivery would be delayed personally to see if I was ok with that. A new estimated dispatch date was provided and my delivery arrived ahead of that. My lights are beautiful!
Not quite like shopping in person
The light I ordered was sent fairly quickly and was received in good order. One of the perils of shopping online is that sometimes how it looks on the screen is not how it looks once you see it in person. I was a bit disappointed with how the light I ordered differed from the picture - but thought I might just be able to swap the metal parts to a different colour. The customer service I received was vague and not really that helpful, would liked a bit more empathy and assistance than I received. I decided it would be easier to put up with a less than perfect light fitting, than to attempt a return or exchange.
Website was easy to navigate and find the product I sought.
The price was the BEST! of all I visited.
The delivery was quick and the goods as ordered.
I have no hesitation in recommending OnlineLighting.com.au to any person looking for the BEST deal on lighting.
Be using them again.
Very efficient and well priced company!
I am near the end of a bathroom renovation and so have been dealing with a range of different suppliers and contractors, some great and others not so great! OnlineLighting has been one of the best! The product was sold at the best price I could find by far, they were always available to chat when I needed advice, and they were thoroughly transparent about the delivery timeframe. They kept me updated, and, best of all, the lights are great quality. I definitely recommend this company and will use them again myself!
Questions & Answers
Hello Online Lighting
Sorry to take so long but I was disappointed with the colour of my lights.I thought they were much darker grey.They are still in the box in the garage.
Just wondering if it is possible to return them and exchange for black?
Hi, Thank you for your enquiry. Please see link below re all the return info.
Regards Onlinelighting sales team
The kade gu10 single spotlight white- SK-B1-WH code:sku303429
The glass shade for it was broken in the packaging can it be replaced Please
Hi, Yes this can be replaced. You can call me on 02 9939 3000. Regards Ara
Where are you based please?
Now the difficult question:
Would you please advise what brand of LED downlight (10W-25W approximately) is the most reliable - all the reviews of brands I've managed to find give pretty much all brands a very low rating for reliability and actual warranty experience - price to me is not the most important consideration.
Being dim-able is important.
Your advice will be appreciated.
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