OnlineLighting.com.au

OnlineLighting.com.au

4.8

1,604 reviews · Statistics

PositivevsNegative
95% · 1,53151 · 3%
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Product Quality
4.8 (1,127)
Return Claim MadeYes (47) · No (1,118)
Shipping
4.8 (921)
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Reviews

1,604 reviews
Return customer
Return customer

Happy customer

Matt
Matt South East Queensland, QLD · 2 posts

Great Service

Product Quality
Shipping
JM
JM Illawarra, NSW · 5 posts

Won’t shop here again …

Product Quality
Shipping
Alek
Alek

Could not be happier

With the very helpful staff and their advice I ordered two lamp shades excellent quality,
One for a standard lamp and one hanging. Both turned out better than I expected. The shades were packed extemely well and arrived in A1 condition. A big thank you to OnlineLighting For all the help and advice. Would highly recommend.

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Emon Helal
Emon Helal South East Queensland, QLD · 4 posts

Fast shipping

Brian
Brian

Range hood lihjts

Ezactly as advertised
Received in perfect order
Fitted and my system.now has lights!

Kerry MD
Kerry MD Hunter Region, NSW

Great quality products!

Vivienne Williams
Vivienne Williams Sydney, NSW · 9 posts

GREAT SERVICE

Objective Assessment
Objective Assessment Sydney Surrounds, NSW · 5 posts
 · Verified

Grear Products & Superb Customer Service

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Lamp shade
Lamp shade

Lily pad amber and green glass shade

Product Quality
Shipping
Jinx.
Jinx.

Ordering made easy, great product

Rod S.
Rod S. Sydney, NSW

LED bulbs

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Lisa
Lisa

Fast delivery

Rob Schaffer
Rob Schaffer · 5 posts

Beautiful lamp. Quick delivery. Thanks

Paul Wood
Paul Wood Central Highlands and Goldfields, VIC · 2 posts

Fast Delivery

Questions & Answers

Richard Greenwood
Richard Greenwood · 

Hi

Received light. the shade part is damaged (had a significant dent in it) I decided to just push it out so its less noticeable and diddnt want to claim as its all too much hassle. It still is quite noticeable though. Surprising as the packaging was well done. Is it worth trying to get another white shade only and returning the old one or showing a photo of the damage. Richard +64 021674114. Order #2618230

OnlineLighting.com.au
OnlineLighting.com.au · 

Hi Richard, we're sorry to hear that you've encountered an issue with your delivery.
if it is not to much inconvenience, could you possibly send us some images of the reported issues for us to review and asess.

Richard Greenwood
Richard Greenwood · 

Thanks how do I upliad an image?

OnlineLighting.com.au
OnlineLighting.com.au · 

You can just email us directly if you would prefer.
To do this go to the email you received from OnlineLighting confirming your order, click on replay and add the images then click send.

Guest
bruce
bruce · 

still has not arrived - almost been 1 month??????

Norm
Norm · 

Have your picked up the phone? They are normally extremely helpful, particularly when there are supply difficulties.

Patricia
Patricia · 

Hi. It could be delayed due to lockdown. Give them a call.

OnlineLighting.com.au
OnlineLighting.com.au · 

Hi Bruce, Did you receive a tracking number?
If you could kindly give OnlineLighting a call and provide your order number we would be happy to look into the matter for you.

Guest
Shirlet H
Shirlet H · 

Hello Online Lighting
Sorry to take so long but I was disappointed with the colour of my lights.I thought they were much darker grey.They are still in the box in the garage.
Just wondering if it is possible to return them and exchange for black?
Kind Regards
Shirley Howard

OnlineLighting.com.au
OnlineLighting.com.au · 

Hi, Thank you for your enquiry. Please see link below re all the return info.
https://onlinelighting.com.au/returns-info.html
Regards Onlinelighting sales team

Guest

Get an answer from our members and OnlineLighting.com.au representatives

Extra Information

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