Very easy to order from the website, with delivery being fast and efficient (using a good courier service). After sale follow up was also very welcome, even though we had no issues at all with the fans received.

Thank you Miranda for all your help with my purchase of my 3 in 1 bathroom heat light . They look great

I'm really happy with my purchase from Fansonline. The difference between these folk and others is the outstanding care and customer service that they provide. I'd highly recommend. Thanks especially to Tarryn and Elise!

I found level of friendly customer service from Miranda outstanding at all stages from initial advice to organising a very prompt delivery at a price better than any others. Highly recommend this firm.

Prompt and reliable service, fans are great quality. We have used fans online previously, great job guys - keep up the good work!

I had no idea where to start when looking for new ceiling fans. I got all my questions answered plus other very important tips I wouldn't have thought of without even leaving home. Thank you Sam for your help!

I recently bought a fan from this company. Very easy to place the order with prompt delivery. The brand was a Franco eco silent. It is super quiet with high airflow.

Everything as expected. Fast delivery. They have a wide range of fans and it’s easy to search the cite according to what you’re after.

The first time I called fansonline (late 2020) I received detailed advice about which product would suit my needs. This year I ordered two more of the same brand of the original ceiling fan and one worked beautifully, the less not so much. I contacted fansonline and outlined the issue. Emily replied promptly and helpfully. After a few reasonable requests for information about the functioning of the fan, Emily confirmed a replacement was on its way! I would recommend them for products, but most importantly, great service.

I was looking for a quiet bedroom fan today, and decided to chat to Sam in the chat box. I'm so glad I did. I was directed straight to the page I needed, instead of having to trawl through the whole website. Then I was able to negotiate a special price, and the order is being put through for me. It will be despatched tomorrow. I feel almost like I had personal service like one gets in a shop, but without leaving the comfort of my chair. It was particularly satisfying to transact the purchase so quickly as I work full time and don't have much time left for shopping at weekends.

We purchased a Fanco Urban 2 DC Ceiling Fan with Dimmable CCT LED Light & Remote - White 52" and a light/exhaust fan combo for our kitchen. Company was easy to deal with and pricing was sharp. Unfortunately the light arrived with a broken cover, which has probably occured in transit. I contacted fansonline and Rebecca responded quickly and had organised a replacement no questions asked, no mucking around which is fantastic service. Really happy with the service and products would highly recommend fansonline.

Contacted fans online to check status of my order of 4 fans. Items were dispatched that day and received them the following day. Outstanding - thank you Andrea.

Rebecca at fans online followed up my queries regarding warranty rapidly and couldn’t do enough to help .I am very happy with the service they provided.

Great range on the website, cheaper than my Perth supplier and at 3 business days delivery (one day quicker than estimated) way quicker than my Perth supplier.

I bought 2 Fanco Eco Silent ceiling fans. The ordering procedure was dead easy and the fans arrived by courier in 2 business days. Both the fans and Fansonline are excellent. Very happy that I bought from them.

Very happy with service. Ordering was easy, Our fans arrived in a few days and enquires about installation received a fast response.

I have now received my third Aeratronic AE2+ fan from Fansonline. All three are exceptionally quiet and look amazing (and work well as a fan).
The service from Fansonline has been excellent with prompt responses to questions and accurate shipping advice.

Rapid customer support, really impressed with service. Products competitively priced and great to have reviews on the website. Thank you Miranda!

I dealt with Miranda who answered my questions promptly and even set up a quick link purchase for me as well as a Paypal facility. Fans arrived two days later - sparky not coming for weeks.

Exceptional customer service delivered from Paola made the whole transaction pleasurable. Communication was very good and prompt replies to emails. Very competitive pricing compared to other online retailers. Thank you Paola and thank you Fansonline.com.au