Fansonline
4.7

996 reviews

PositivevsNegative
92% · 92170 · 7%
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Return Claim MadeYes · No
Product Quality
4.8
Shipping
4.8

Reviews

996 reviews
Michelle B
Michelle B3 posts
 

Great customer service

Very happy with our fans and when one of the remote controls didn’t work properly upon arrival, it was immediately replaced. Maddie was very helpful.
bee
bee
 

Excellent service by Nick

I had various questions regarding various ceiling fans which must be able to be controlled via remote and wall unit; and also a wall fan. I was assisted by @Nick of Fansonline who was very helpful, patient and polite. Nick went the extra mile to confirm specifications of the fan by calling the manufacturer. Show details
Wana
Wana
 

Excellent service with good pricing!

I wanted to get 8 DC fans and rang Fansonline. Glad there is someone to talk to rather just emails. Lynn was very professional and knowledgeable on all her products. She replied to my emails and answered all my calls promptly with all the information required with a nice pricing offered at the end. Thank you so much Lynn! Much appreciated! Can’t wait to receive the items soon. :) Show details
Geoff W.
Geoff W.Sydney, NSW
 

Great service!

I placed the order on Friday afternoon and had most of the goods delivered by the next Tuesday. There was however one box missing so I called the support team and received great assistance. I felt very comfortable that I was in good hands. The missing box was delivered the next morning. Happy days! Show details
stephane
stephanePerth, WA4 posts
  Verified

Great experience with Fanonline

Bought a fan and delivery was super quick. I thought at first I was sent the wrong one, contacted customer support, again very quick to reply who ask me to send a picture of the box, it turned out I was sent the correct one, the courier label was obfuscating some of the info! Very happy with the service. Show details
Charlie
CharlieSouth East Queensland, QLD7 posts
 

Pleasant Expereince and good quality fans

We have used Fansonline a couple of times and have found the quality of products far better than other "Lighting/Fan" stores we have used. Shipping is reasonable.
Shipping
Andy
AndySydney, NSW2 posts
  Verified

Very helpful and accomodating with return

Fansonline were great, and Christina's service was really above and beyond. She was really helpful and quick to respond, and very reasonable and accomodating of my returns. Show details
Brendan P.
Brendan P.3 posts
 

Great product

Great product, good value. Does exactly as I would expect.
Toni B
Toni B2 posts
 

Review of Fansonline

Excellent service. I have placed 2 separate orders with fansonline and both have been super easy and delivery very fast and efficient. Highly recommend. Show details
Rob
Rob2 posts
 

Fansonline service

Fansonline was very helpful in working out which fan suited our purposes. The fan arrived on time and was easy to install.
jeff b.
jeff b.2 posts
 

Great job

I have purchased three fans from fans online and each time it was easy to find what i wanted at a good price and was delivered in a very short space of time. Very happy. Show details
phil s.
phil s.Greater Melbourne (Metropolitan), VIC
 

Great service

Well built website- goods comms through the buying process and a quick delivery Show details
Stacey
Stacey
 

Ceiling fans

Easy to order. Very fast delivery. I am very impressed. Show details
Xing
XingSydney, NSW2 posts
  Fair Incentive

Easy online selection for products

Good service with fast delivery , esay online purchase and products selection.
George F.
George F.Sydney, NSW3 posts
 

Great Service

Great service and fast delivery, easy to deal with and good selection.

Questions & Answers

Judith
Judith

Hi Fansonline, we bought a Milano DC ceiling light with LED light (white) from you back in 2018 (still have the receipt for $449) but only had it installed this year. It works fine but when you turn it on it buzzes for about 20 seconds then stops. The electrician who installed it said the buzzing isn't due to the installation and to contact the manufacturer as they will send a technician to address the issue. I'm impressed with the glowing customer reviews of Fansonline and hoping you can help me get this sorted? Cheers, Judith

Fansonline
Fansonline   DM   
Norm
Norm

We have 3 fanco 48" celing fans ,but the one in the kitchen will interninently do a beep and turn itself off. I have changed the battery ,but still the same .

Fansonline
Fansonline   DM   
Jenny
Jenny

Can you recommend an electrican for installation?

Fansonline
Fansonline   DM   
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Details

CategoryOnline Shops and Lighting & Fan Shops
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $200
Awards 2024
Visit official website

Contact info for Fansonline

Mon9:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:00 am - 4:30 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 5:00 pm
SatClosed
SunClosed
  • ABN: 76104243898

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