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Lumi

Lumi

 VerifiedABN: 75627897625
Lumi
4.7

22 reviews

Positive vs Negative
87%13%
Average Loan Term5 years
Transparency ?
2.0
Customer Service
2.5
Application Process
3.0
22 reviews
Mase
Mase VIC 2 posts
 

Very good service from Brandon and Tom. Very fast, easy and simple. Would definitely come to Lumi again if i needed any future services from them.

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Vince
Vince
 

The communication and guidance through the process from the start was excellent.

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parvanitellis
parvanitellis
 

The process was very simple and efficient. Lumi staff were a pleasure to deal with. The entire process was smooth. Very happy and thankful.

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Rafiq
Rafiq
 

An excellent approach from start to finish. The process and delivery were well managed, demonstrating professionalism, accountability, and a strong ability to get things done.

John
John QLD
 

Lumi is very efficient company that you can rely on for all your cash flow.

Nick C.
Nick C. TAS
 

Amazing service and an amazing product that's easy to use. Thankyou Brandon and Lumi!

Owen Jones
Owen Jones
 

Smoothest finance process I've ever had. As a small business owner, cashflow is a priority to keep the doors open and sometimes things just don't go to plan. An invoice isn't paid on time, tax bills add up or one of the trucks needs a major service and costs way more than you thought. Lumi approved a line of credit that is easily accessible,… Read more

simple and fast to draw cash from and keep you well informed with emails and calls as to when the cash will be released and land in your bank account. Honestly, couldn't recommend Lumi enough to anyone, especially small business's.

Josie
Josie VIC 2 posts
 

Lumi are fantastic. Their business overdraft facility is convenient, and efficient. Draw downs are super quick and easy and provide peace of mind.

Mark W
Mark W NSW 3 posts
 

Have been with Lumi for well over a year now. Easy to deal with. Processes are simple. I would recommend them

KBI
KBI VIC
 

Amazing service! Customer service is fast, respectful and efficient. Thank you for everything.

Iqbal
Iqbal
   Fair Incentive

Good experience with Lumi, and it was very fast service.

Dan
Dan
 

Very easy to deal with, informative and helpful. Put my mind at ease and helped in a stressful situation. Nathan Ho was who I dealt with and he was incredibly helpful in getting everything sorted and answering any questions I had

Mark Fleming
Mark Fleming
 

They’re great to deal with. Easy and prompt service. Highly recommend

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Jess ON
Jess ON
 

Brandon has been absolutely amazing throughout the entire process! His professionalism, communication and genuine willingness to help made everything so easy and stress-free. He went above and beyond to ensure we were looked after and all our questions were answered. Such a pleasure to deal with and a real asset to Lumi. Thank you so much, Brandon! Highly recommend!

Luse
Luse
 Published  · Edited

Good n quick service Bong very helpful alway keep us up to dated with our situation.

Nathan Z.
Nathan Z. NSW
 

The process was easy and the support team couldn’t be more helpful. I highly recommend.

Petr S.
Petr S.
 

Worked with Joshua Ng on my loan and was amazing experience. Thanks a lot

THONGKAM
THONGKAM
 

Very helpful and understanding They worked with us and outcome very satisfying

lesley
lesley
 

Excellent Service, Fast and efficient, We were kept updated throughout the process

Gary R.
Gary R. 2 posts
 

Very poor customer service – I have contacted Lumi Finance on serveral occassions over the last week in order review my small business loan. However, even though I candidly explained the change in my current business circumstanses - there was no consideration or understanding. Even thought I contacted the office via phone, the calls were not answered or return.… Read more

Furthermore, my emails were treated in the same manner - no purposful reasponses. So after 10 days the situation remains unresolved.

Their customer service and desire to come a solution - leaves at lot to be deired.

Gary R.
Gary R.   

I have been self-employed in service businesses. Lumi Finance need to improve on their Very poor… Read more

Christopher L.
Christopher L. 3 posts
   Verified

Dont Get Ripped off By Lumi!! – Applied for a car loan with these guys. They offered me a loan at 19.95%. I went to a broker who deals with Angle Finance they offered me a loan at 9.95% one week later. Do not use Lumi!!! Go find a proper finance broker!!!

Irrate
Irrate
 

Super expensive – Check your loan details carefully you borrow a small amount and think about the repayment amount but if you check the contract details you can find the underlying interest rate as high as of 42% on short term loans. Seriously expensive way to get funding there has to be better options

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