Notice to Reviewers: GetCapital has rebranded to Shift as of October 25, 2021.
Quite a disappointing experience
Enquired online to speak to someone. A Chris called me (I think that was his name, he mumbled a lot). Seemed extremely uninterested in helping and sounded like he just wanted to end the call as soon as possible. Won’t bother, seems like it’s too much
Easy to use, friendly and helpful
Excellent service! Would recommend this company to obtain finance for your business.Show details
PROFIT BEFORE CUSTOMER
Had a line of credit for more than a year, was paying the weekly payment throughout, no problems, they are happy, even offered me more loan. Ok now my income has changed, asked them to please change to monthly repayments, same total amount as of weekly payment. No, they won't do it because contract was signed for weekly repayment. Every other loan I had agreed and changed my repayment to monthly. Shift won't do that. They will take late payment fee, interest on late interest repayment. Lack of communication amongst them. You speak with one age... Read morent another call and said they have not had any communication what's soever with you. Save yourself and go for a company who will accommodate you when your conditions changes. Those who really understand the meaning of customer service.
Very happy with prompt service from our broker Surrey Road Finance and Shift.
Great customer service. Fast, easy and efficient
I had a great experience with shift. I dealt with Ikluvya Kumar he was very helpful and made the process easy.Show details
Responded to my needs positively and quickly
At a time when cash flow is challenging small business that are otherwise profitable, lenders need to be versatile, responsive and act quickly.
Shift did all of this meeting my immediate needs after another financial crowd pulled the pin without notice or reason. Has set us up for a positive future
Fast and helpful
Really happy with how prompt the service was.
Very helpful and great customer service
Excellent experience, can highly recommend!
I have no hesitation recommending SHIFT to any business looking for finance. The whole process was simple, fast, transparent and streamlined and the personalised service I received from my Account Manager, Ikluvya was excellent. A much faster and simpler way to get finance than from the major banks!Show details
Ikluvya Kumar is a great executive who got my application approved and funds released in no time. Has great work ethic. I personally recommend his services.Show details
BEST OF THE BEST SERVICE
The best customer service and strong communication skills to help address my issues and i am fully satisfied with service i received and i have already recommended few people for the serviceShow details
Don’t do it !!!!
Do not ever use this company !!!!
They are [Content Removed]!!!!!
Exorbitant interest rates
And Zero communication
Then make up supposed “ rules to suit themselves
Taking advantage of vulnerable people
Amy made it all so easy:)
Amy from Shift really looked after us even paying out an old loan with excessively high interest. She then explained to us in simple language how our new Business overdraft with Shift would work. Even the application process was quick and easy. We are very happy Amy helped us to fund our Xmas stock needs.
Would highly recommend Shift and Amy..
Like an ominous scene from Jaws... They are circling...
Where are all these cheap payday lenders coming from? Every second Facebook is from one of these Jackals.
First person I dealt with was the "flash harry" Mr Nice Guy. This was then followed up by a serious run of errors that was almost comical. It may be naive of me but I though there was some sort of banking regulator that monitored these sort of operators.
Then came the smug little Miss who's ego seemed to be a little out of whack with her ability.
If this is the current state of Australia then a simple little pandemic is the last of our worries.Show details
Great product as an alternative to the Banks
Customer Service was fantastic. Everything happened as I was told it would. Very seamless. Sure, you pay a premium rate, but this is within expectations. This is a good productShow details
Great service by Emilio Kang at Shift
I rang up and spoke to Emilio about the shift facility that I have been using over the last 12-24 months which has been convenient. Emilio was great he suggested some changes on the facility that would make it more convenient for my business.
I highly recommend Emilio, really easy to deal with and did what he said he would and followed when he said he would.
Thanks Emilio.Show details
Questions & Answers
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Get an answer from our members and Shift representatives
Established in 2014, Shift is a tech company that provides businesses with finance on demand. After registering with Shift, you can access a variety of credit and payment solutions, and you can register online using any device in as little as a few minutes.
Shift offers the following loan types:
- Loans to manage cashflow.
- Loans to purchase assets, such as equipment and vehicles.
- Loans to expand and grow your business.
- Loans to make payments, such as for materials, stock, and services.
These loans have different term loan limits, interest rates, loan terms, and repayment schedules.
Points of praise:
- Most reviewers found that Shift’s customer service was great, saying that communication was ongoing and that staff were helpful, patient, and explained things in simple language when needed.
- They also appreciated how upfront Shift was with their fees, and said that there were no hidden costs that came at a surprise.
- Overall, they found the application process to be quick, easy and seamless.
Contact info for Shift
- ABN: 24149390625
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