Mad Paws Dinner Bowl
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Nutritious & puppy loves it! – Very convenient and efficient way to make sure your furbaby get nutritious food. It takes the worry away as this product is healthy and has all the nutrients for their meals. Our pup adapted to the change very quickly and he is really enjoying meals! We like how the subscription can be tailored to your pups needs too. Will definitely keep ordering and try out the other kibble flavours. Show details
Mad Paws mad GOOD! – When Chester got to eat Mad Paws dinner bowl food it was such a relief- our scared little 8 week old puppy was so happy with food from day 1. Show details
The food is amazing – My dog is obsessed with his food, he used to eat Jill science and that was good but these meals are now super clean and tasty for him. His poops are better and he is very energetic now for a pug. Show details
Tasty – Buddha loved the food, it Increased his energy. He is now excited for dinner. It was packaged really well too. There’s a good variety of flavours . We ordered it a fortnight prior and it arrived right on time. Will be ordering again Show details
Great service – Great packaging and loved the extra goodies I received including a kibble scoop and a pack of treats.. my pug loves the kibble, has had no adverse reaction or side effects. She seems quiet content after eating them. Show details
Positive reviews
Best decision! – I've been using madpaws for about 8 months now and it is so worth it! Our cavoodle loves all the cooked options and the chicken kibble. The price in bulk works out about the same with the top supermarket brands and it gets delivered to you! Show details
10/10 Our Staffy Lucy loves it – We have been having Mads Paws dinner bowl delivered for about a year for our fur family member Lucy. She has a combination of wet food and the dry kibble and she loves it, there is never any left. It is great quality food, fantastic customer service and always delivered when said. 10/10 from us. Show details
Mad Paws Dinner bowl - YUM YUM – Our doggy loves the wet food (choo choo chicken), we also now buy him the dry kibble . Its great he loves the food, but great for us to know he is eating quality food. Show details
Negative reviews
Absolutely shocking delivery – The delivery service is unreliable and inconsistent. We wait 2 weeks for delivery and 5 out of 7 times it is delayed by more than a day! Bit disappointing when this means you have to buy additional food for your dog. Show details
This company is a scammmmm! – I have made one order with them to try their food out, suddenly one day out of no where they decided to charge me$170 without asking me, guess what they didn’t even bother ask how my dog likes the food. Wow when i try to log on my account on their website there was no where possible to delete my account cancel subscription or cancel order! I can… Read more
not believe it’s 2022 already there’s still a company that ask you to email them for any of the features mentioned above! Now i feel been scammed by them, credit card theft if I must say. Now I true hope I can get my money back from them or maybe should I share this story with face book group and see if there are any other victims out there
TERRIBLE. DON'T BUY FROM THEM – Okay, so firstly, my dog ate the food no worries. But the service, care and honesty of the company is shocking. Orders were not the full weight they were supposed to be, came in wrong package sizing, they refused to correct the mistake or give a full refund for their error. In the end my emails left unanswered when I tried to make them accountable for their incompetence. Show details
Recent reviews
So convenient and clearly so healthy for my dogs! – Both of my dogs love the food! I was spending hours in the kitchen every week trying to cook and clean for my dogs to eat well. Now it’s delivered straight to my door and I pop it straight in the freezer. My dogs would wake me up at 6am everyday ready to eat. They were always hungry! Now, they sleep right through the morning and I don’t get… Read more
woken up. They’re fuller for longer even though the quantity of food is less. It’s obviously so much better for them!
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Her bowl has never been so shiny – Excellent quality food, my pup loves it! Her bowl is like a mirror when she's done! The only thing that could be improved is the communication - I never got the welcome email and feeding guide so I had to kinda figure it out myself until the nutritionist got back to me Show details
Fabulous food. So convenient and nutritious – My Bella loves the food. I would happily recommend Mad Paws Dinner Bowl to anyone looking to better their dogs nutrition.
Easy website, great food – Ordered the seafood and beef, as well as the lamb to see which one my dog would love but he took straight to both! Easy win as we transition away from puppy food, nutritious, Australian made and simple scheduled delivery. Show details
Dinner Bowl is a hit in this household! – Meal time is easy now, and Bonnie likes all the recipes (although her fave is the lamb). I especially loved the SMS so I know exactly when the delivery is coming. It allows you to track the driver's ETA. Super impressed.
Poor service – Problems from first order, my trial box turned up 3 days after i was billed for my second box (no trial) my second box turned up with 6 dinners missing, took 2 hrs to resolve on chat...my dog was vomiting after this food, had a vet trip (RAW dinner bowls) food has alot of fat content in it. There is no phone number only chat or email... actual… Read more
delivery was fine. customer service poor and give incorrect information. I thought this would be easy and convenient , but all the time I wasted on chat makes it extremely inconvenient. hard to cancel, have to tell them repeatedly cancel my subscription before they actually do it... make sure u get it in email as proof it's done
Canceling due to extremely unreliable delivery service – Our dogs really like the food. Other than that one time I found a foreign object embedded in a biscuit, I never had a complaint about the food and we've been a customer since November 2021. However, the delivery is just way too unreliable. There have been three times where the delivery not only did not make it in time, it was so delayed that we… Read more
had to have a back-up food for our dogs.
We've been only getting them delivered twice a month and something always happened to at least one of the deliveries. This has now become unacceptable and we've decided to cancel the subscription and move to another company.
We understand that being understaffed due to covid is a major issue, but it is extremely difficult to justify the price we pay for the food if we always have to another bag of back-up food in our cupboard.
Food is ok , service is sometimes non existent – The food is ok but good luck getting a delivery on time or at all or perhaps get charged extra for no reason. Some staff have been helpful in processing back over charges but if you're food doesn't arrive on the day good luck getting anyone to bother calling you back, 3 days later I just cancelled my subscription and I had budgeted to spend per… Read more
month with Mad Paws Food$270 Pet Sitting $400 Waggly Treats 45
But I will be looking for a company that actually provides a little customer service and food for my dog on the day they say they will or at least return a call within 3 days.
Good luck its a lottery with these guys...you might get your food or you may not...but don't bother chasing it up with them if you're in a hurry
Great food. My Dogs love it! Delivery is always on time – I know this sounds odd, but my dogs are visibly more excited for their food when they see it’s coming from one of the mad paws bags as opposed to other food I have given them in the past. The food is full of good stuff and the delivery is always on time so I know my boys always have food Show details
My dogs love your menu – My dogs are much healthier and happier on your menu they have more energy and my chf dog is doing amazing. Thank You Dinner Bowl your products are wonderful. Will continue. Show details
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Absolute life saver – Fantastic idea, convenient , Healthy and full of everything my growing puppy need. Cannot fault this wonderful company, no detail spared!. 10/10 will be ordering for ever! One very happy puppy! Show details
My dog loves it – My dog loves his new food. I must say it looks nothing like the lucites on their website and my first 2 deliveries were mucked around. But he loves it and so does his tummy which is really important. Easy to transition him over Show details
Food ok, delivery inconsistent – My dog is very fussy and only likes the chicken flavour. Packaging is not great and difficult to open. The main issue the last 2 months is that their delivery schedule has been completely unreliable (but as a subscription service they are quite happy to keep charging you, whether the delivery happened or not)! I have cancelled my subscription for now. Get it sorted guys. Show details
Good food, when it comes – Two orders not arrived. It took them a week to finally get back to me about where my order was only to tell me they will send another box as they can’t find it. Once again didn’t arrive. Customer service continues to tell me they are chasing it up but don’t update me until I hassle them again. Show details
I would give zero stars if I could – Food never rocked up because the delivery service they use is incompetent and can’t follow a simple instruction of “call if you can’t find the place”. Two days in a row! Lazy drivers. Wouldn’t bother with this place again. Show details
So simple and loved by my doggo! – My dog absolutely loves the food, and it makes my life sooo much easier. So happy we found it! She didn't have any strong reaction, other than EXCITED. We transitioned from the old food to new slowly over 5 days but she wouldn't eat her old food after that!! Show details
Our dog is a fussy eater loved them all especially the lamb meal – Our puppy loved the food straight away, was very convenient when we are too busy to cook and comforting to know it’s healthy and real quality food for our puppy. Show details
So surprised my puppies loved it so much – My two puppies loved this from the first serve, they licked their bowls clean. They can be fussy so I wasn't sure if they would accept this food but it's a hit. Show details
Looove!! So convenient – My 3 Jack Russells love the cooked bowls from the first try. They had no reactions and it makes me happy to see them enjoy the food so much. They always want more. Show details
The spotless plate – Plate was licked completely clean. She seems happier at dinner time and very keen for the Mad Paws food. Her daily poo is a better shape and consistency (gross sorry). Show details
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Hi, We are so sorry to hear about you poor experience… Read more