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Maintenance Matters

Maintenance Matters

 Verified
Maintenance Matters
3.6

4 reviews

Positive vs Negative
50%50%
Customer Service
3.7
Timeliness
3.7
Job Satisfaction ?
3.7
Rates and Fees
3.7
4 reviews
Pam M.
Pam M.
 

I was very pleased with maitenence matters today. They did a wonderful job and my kitchen looks amazing. Hayden and the Electrician were both caring and did a great job. Bless them.

Maintenance Matters SA
Maintenance Matters SA    

Thank you for your kind feedback. We’re delighted you’re pleased with the work and that your kitchen looks amazing. Our team takes pride in delivering quality results with care, and we truly appreciate your support. :-)

Ask the reviewer
Nathan M.
Nathan M.
 

Great service, always friendly helpful and on time – I think maintenance matters are the complete business in the building/maintenance game. Can not fault them

Not happy
Not happySA2 posts
 

Nothing Matters – In my opinion nothing matters to maintenance matters. They have also been forced upon us by strata data, what has always been very good lawns, are now full of weeds because they do not use catchers. Also they gouge through the ground, and our side lawn has almost disappeared. Last but not least one of the green bins was full of cuttings one day, (the day they had cut) after l had complained about them to strata data, they denied doing it, so of course someone from up the road further must have cut their lawn then brought it all down to our units and emptied it into the green bin here. LOL not funny, my advice is STAY AWAY, DON'T EVEN THINK ABOUT USING THEM

Maintenance Matters SA
Maintenance Matters SA    

Hi there, I'm sorry to hear you have had a negative experience with the grounds work conducted at your property. We would very much like the opportunity to discuss the issues you have outlined in your comments and to rectify where we can. Please feel free to contact me directly on 8372 2766 or rhayes@maintenancematterssa.com.au.

Kind regards, Rob

Not happy
Not happy   

Thanks for the reply, as we have all had to wait over 6 weeks for you to cut our lawns, and last time l measured the lawn is 50cm high l will not be contacting maintenance matters for anything ever.

Maintenance Matters SA
Maintenance Matters SA    

Thankyou for your reply, please feel free to make contact withy me directly on 8372 2766 so that we can discuss your concerns.

Kind regards, Rob

Denise CRANFIELD
Denise CRANFIELDSA2 posts
 

Look elsewhere – This organisation was forced upon me by strata management. I found the standard of work to be slapdash and unprofessional and the attitude of management to be arrogant. Look elsewhere!

Maintenance Matters SA
Maintenance Matters SA    

Hi Denise, Thank you for reaching out. I understand that you are frustrated with the booking process relating to a recent balcony water leak in your unit. We aim to provide a stress free service to our clients and I would like to welcome you to make contact with me directly so that I can understand which aspects of the booking process caused concern so that we can look to refine our processes. I can be contacted directly on mmay@maintenancematterssa.com.au.

Regards Matt May

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