Makin Mattresses Innerspring Designer Range
Verified4 reviews
- Side
- Days
- Medium
Great comfy mattress – Comfortable and good quality. All the family have a Makin mattress and we’ve found them to last well. The double sided design is great and we rotate and flip regularly so that increases their longevity.
Purchased in at Makin Mattresses for $600.
- Sleeping Position: Side
- Adjustment Period: Days
- Pre-existing Neck / Back Issues: No
- Caused Discomfort: No
- Heat Retention: No
- Sagging: No
- Perceived Firmness: Medium
My experience – I was so impressed that, if necessary, MM would rectify issues with their mattresses in the first 5 years, on one occasion as I understood it, and they did. Went the extra mile so that I would return home after major back surgery to a comfortable bed, and I was most grateful. Initially it no longer sloped away on both sides and humped in the middle as previous. I took their recommendation and bought a new slat bed base from them, earlier this year also, and got rid of my bed head on their recommendation. I phoned the company, and was told to put in writing, which I did some time ago, included photos. Problem for me is this replacement mattress is now worse than ever, sloped outwards on both sides of the bed with large hump again through the middle section of the mattress. The replacement mattress is now 6 months old. It exacerbates my pain, and comfort is a non event. The person on the other side of the bed certainly is rolling over the edge also. It's as if the mattresses crush on outer sides after a very short time. Very sad about it. With the first one, I followed makers instructions re turning etc to the letter of the law. Unfortunately now my back will not allow the frequent lifting/ turning - and I think it would make absolutely no difference!! Seems like a default problem.
Purchased for $2,295.
- Caused Discomfort: Yes
Kate, I've just sent email to you directly as per request, and attached invoice and copy of correspondence too MM. Thanks. Margaret
Money well spent – I recently had the misfortune of buying the Moldandgas from a Scandinavian chain. Big mistake. While it was comfortable, it came moldy and smelly. I tried chemical cleaning, vacuuming and ventilation. Give the Swedes a call and you will be listening to funeral-music for 40 minutes before you can talk to an actual person. Now try calling Makin Mattresses, go on try it. "Hello, Makin Mattresses". It was the delightful and informative Michael on the phone, how do they do it? When I visited he listened to what I wanted, allowed me to try the two mattresses that I had already researched on-line; and you really must go into the store to try them out. Everybody is different. I selected the more expensive one because I could understand why it would have a higher cost of manufacture. You get what you pay for, Plus a bit extra at Makin. While Australian manufacturing is slowly sliding down the toilet, Makin (Australian) is growing and can now be found in every major population centre. Think about it for a moment.
- Date Purchased:
Hello Danny, We really appreciate you taking the time to write us a positive review. Makin Mattresses prides ourselves on being transparent with the quality construction of our mattresses. Our staff really enjoy educating customers on our exciting range and giving them the time and freedom to experience our showroom and products without all the sales pressure typically experienced with retailers. - Thank you again for your review Danny
Service - Queen Designer Range Plus Mattress – Bought a Queen Designer Range Mattress in Dec 2015 from Fyshwick store, the person who i dealt with was extremely helpful and knowledgeable. The mattress is still under its warranty, since last 4 months or so I can see that the mattress is sagging and the springs are not holding the shape and due to which I am having a soaring back now., this never happen before. Have always been flipping the mattress as recommended in the product disclosure form. Now it is getting worst, me and my wife together weigh less than $130kg. Called the Fyshwick store to get the mattress inspected the person i dealt with was really rude and not helpful at all. Tried explaining him the issue but he did not wanted to listen. Really bad service! My recommendation to new buyers is their mattresses are good quality buy if you want service later on during the warranty period good luck with that. They will not honor their words which is written in the product disclosure form.
Dear Uzair, Thank you for taking the time to write your review however, we are sorry to learn that you have not been satisfied with your mattress. We pride ourselves on producing a high-quality, hand-made Australian mattress and see 55% of our sales coming from repeat customers which is wonderful.
Our Fyshwick store has attempted to contact you and have left you with a message. If you could please contact them to resolve this issue, they will be more than happy to do so and anticipate your call.
(02) 6280 5445
Kindest, MM Management
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Hi Can you please email me directly at advert@makinmattresses.com.au with the invoice number (if you have it) and the store you purchased from.
Thank you Kate