Manly Body Wash
14 reviews
Absolutely appalling experience. I was unknowingly signed up to a subscription without my knowledge or clear consent. On the same day of the notification email of automatic reorder, I tried to find a way to cancel it through the website, but there was no option to manage or cancel the subscription. I emailed customer service immediately and was… Read more
told they had cancelled future subscription orders, but because this order had already been processed, I would still have to pay for it (20% discount)or return the parcel after it was delivered. I feel this is a very misleading way to do business. Customers should not be automatically enrolled in subscriptions without clear and obvious consent, and they should be able to easily manage or cancel them online. I won’t be purchasing from this company again and I recommend to anyone to avoid this company.
I'm really surprised at all these negative comments. Manly gets the balance just right. The fragrance is subtle enough not to announce itself before you do, yet it lingers pleasantly throughout the day. The compact bottle is a practical bonus, taking up very little space without feeling like you're sacrificing value. Speaking of value, it's well… Read more
worth the price because it's one of those rare products that a young person actually enjoys using without being reminded. Shipping was a week from ordering to delivery. A refreshing combination of good design, quality, and understated confidence.
SCAM WEBSITE Chasing order from April 2026, have contacted the company who have apologised for the delay, still no product Initally I did sign up on a subscription bases, first monthly subscription came out, however, still havent received first lot of goods, so definately wont receive Luckily I arranged through paypal - they are now dealing with this company DO NOT USE
Absolutely a scam. Same story. Did a one off purchase believing this was a small Australian business trying to establish themselves. NEVER signed up for a subscription and when I enquired about why my order had taken 4 weeks, they said they'd send me a free shampoo, then charged me for the whole initial order. I have now been left with no… Read more
money in my bank for the next two days. 'Anabel' is the AI's name. Never thought I'd be fooled with something like this. Don't follow my lead people!
Received product in well packaged boxes. Did take a few weeks to arrive( still within 2 weeks) great products smell fresh & worth the wait! Any questions I had were answered immediately by staff with kindness and explanations. The extra promotion gifts were fantastic my son loves everything. Thankyou Show details
SCAM company, unable to unsubscribe, no contact on any email or messenger. Goods arrived smashed in a cheap overseas postal bag. No care. No response. Show details
Second time ive ordered, both times took at least a month wait time for anything to be posted and actually leave their warehouse. Unfortunately this second order is 4 weeks and counting to leave. Ive asked for a refund but never hear back so who knows what will happen. Perhaps they have gone out of business after such slack customer service. I… Read more
will never buy from them again! I do not even recommend the product as it really isnt that great . Don't know why I wasted my money again arggggh
The products don’t work as advertised and l can’t cancel my subscription so money is being taken out of my bank account. I can’t sign in to do anything within my own account with them. Be careful! Show details
I ordered the body wash, deodorant and hair care package for my son as a trial and they automatically put me on a subscription which I did not sign up to. I managed to cancel the next shipment and asked for them to cancel the subscription which they didn't do. They've continued to take take money from my account on the subscription and now say… Read more
it's too late to return the items 2 days after I emailed them to cancel it. They need to fix up their ordering system to stop the automatic subscription and improve customer service.
Tried to cancel and can't. They keep sending product we don't want and charging debit card. No ability to talk to anyone. Phone number doesn't work. Emails get auto responses and nothing else. Total scam.
I thought I purchased a one off purchase but one month later my cc was charged again . I contacted them to cancel any further subscriptions and they gave me instructions that make no sense. Back & forth 3 times and now I realise this is a SCAM!!!!! Show details
I ordered the Complete Body Hygiene Kit for my teen son for a Christmas present on 8th Dec 2025. It's a bit pricey if you just buy 1 kit rather than subscribe. I got an email on the 18th that it was finally being mailed out with Australia Post and had a tracking number. I had hopes it would arrive to wrap and put under the tree. But there have… Read more
been no updates since. I have contacted Manly a couple times now, to which [Name Removed] responded that she would contact the courier and get back to me. She did not.
Also, their FAQ page says that the shipping is free if your order is over a certain amount ($55). Mine was, but they still charged $10.50 shipping. Her response to that was, thanks for letting us know, we've fixed that now, so no one else will see it, and no you are not getting a refund.
Plus, all their advertising on Facebook says if you order the whole kit, you will get 4 free gifts. But in reality, you only get one. They change the end goal, that you have to subscribe monthly to their products to get these free items. But they are not upfront about it, so many people are unhappy about not receiving them. I would not want to subscribe to a new skin product before I knew if it would be liked/effective.
Over 20 days since ordering and still waiting...
We recieved the Hygiene Bundle items ordered using the Black Friday deal in good time for Christmas. Lovely packaging, smells really nice. Come Christmas day my son opened his gift and there was only 1 free gift, not the 4 promised in the offer. Very disappointing tbh. I was very hopeful about these products for my teen son but won't be reordering… Read more
or signing up to a subscription as this has left me feeling a bit ripped off and mislead after a polite but not very helpful response from Anabel apologising for not being clearer in the promotion. There's nothing in the FAQ / T&Cs and it's pretty clear that it states 4 gifts with purchase. We'd spent just under $100 after the discount, which is still significant in comparison to retail products of a similar kind. I'd recommend looking at alternative products at Atomica, health food stores or even Woolworth etc... which by the look of them are just as good and in alot of cases cheaper.
They've changed the ingredients – it doesn't work! We bought one of these and it was amazing. Worked as described. Then when we got a subscription and paid for FOUR they sent a totally different product. We had a tiny bit left in the old bottle and compared. The new one smells completely different and is watery and DOESN'T WORK AT ALL. I emailed… Read more
customer service and got crickets... such a shame as this will ruin the company – it could have been so successful!
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Update: they sent a postage paid returns label and refunded me so that was appreciated