Manly Body Wash
10 reviews
SCAM company, unable to unsubscribe, no contact on any email or messenger. Goods arrived smashed in a cheap overseas postal bag. No care. No response. Show details
Second time ive ordered, both times took at least a month wait time for anything to be posted and actually leave their warehouse. Unfortunately this second order is 4 weeks and counting to leave. Ive asked for a refund but never hear back so who knows what will happen. Perhaps they have gone out of business after such slack customer service. I… Read more
will never buy from them again! I do not even recommend the product as it really isnt that great . Don't know why I wasted my money again arggggh
The products don’t work as advertised and l can’t cancel my subscription so money is being taken out of my bank account. I can’t sign in to do anything within my own account with them. Be careful! Show details
I ordered the body wash, deodorant and hair care package for my son as a trial and they automatically put me on a subscription which I did not sign up to. I managed to cancel the next shipment and asked for them to cancel the subscription which they didn't do. They've continued to take take money from my account on the subscription and now say… Read more
it's too late to return the items 2 days after I emailed them to cancel it. They need to fix up their ordering system to stop the automatic subscription and improve customer service.
Manly Body Wash SCAM! I purchased the whole acne skin care kit for my son. 3 weeks later I still haven’t received the items. They have given me the run around with excuses like ‘my package was lost in transit’ even though there was no tracking number. They promised to send a second package but neither of those items had tracking numbers either or… Read more
arrived. After numerous emails asking they stop responding. This company is a big scam! Sadly they disguise themselves as a good Australian company :( Ripping Australians off. I’m still trying to get my money back.
Tried to cancel and can't. They keep sending product we don't want and charging debit card. No ability to talk to anyone. Phone number doesn't work. Emails get auto responses and nothing else. Total scam.
I thought I purchased a one off purchase but one month later my cc was charged again . I contacted them to cancel any further subscriptions and they gave me instructions that make no sense. Back & forth 3 times and now I realise this is a SCAM!!!!! Show details
I ordered the Complete Body Hygiene Kit for my teen son for a Christmas present on 8th Dec 2025. It's a bit pricey if you just buy 1 kit rather than subscribe. I got an email on the 18th that it was finally being mailed out with Australia Post and had a tracking number. I had hopes it would arrive to wrap and put under the tree. But there have… Read more
been no updates since. I have contacted Manly a couple times now, to which [Name Removed] responded that she would contact the courier and get back to me. She did not.
Also, their FAQ page says that the shipping is free if your order is over a certain amount ($55). Mine was, but they still charged $10.50 shipping. Her response to that was, thanks for letting us know, we've fixed that now, so no one else will see it, and no you are not getting a refund.
Plus, all their advertising on Facebook says if you order the whole kit, you will get 4 free gifts. But in reality, you only get one. They change the end goal, that you have to subscribe monthly to their products to get these free items. But they are not upfront about it, so many people are unhappy about not receiving them. I would not want to subscribe to a new skin product before I knew if it would be liked/effective.
Over 20 days since ordering and still waiting...
We recieved the Hygiene Bundle items ordered using the Black Friday deal in good time for Christmas. Lovely packaging, smells really nice. Come Christmas day my son opened his gift and there was only 1 free gift, not the 4 promised in the offer. Very disappointing tbh. I was very hopeful about these products for my teen son but won't be reordering… Read more
or signing up to a subscription as this has left me feeling a bit ripped off and mislead after a polite but not very helpful response from Anabel apologising for not being clearer in the promotion. There's nothing in the FAQ / T&Cs and it's pretty clear that it states 4 gifts with purchase. We'd spent just under $100 after the discount, which is still significant in comparison to retail products of a similar kind. I'd recommend looking at alternative products at Atomica, health food stores or even Woolworth etc... which by the look of them are just as good and in alot of cases cheaper.
They've changed the ingredients – it doesn't work! We bought one of these and it was amazing. Worked as described. Then when we got a subscription and paid for FOUR they sent a totally different product. We had a tiny bit left in the old bottle and compared. The new one smells completely different and is watery and DOESN'T WORK AT ALL. I emailed… Read more
customer service and got crickets... such a shame as this will ruin the company – it could have been so successful!
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Update: they sent a postage paid returns label and refunded me so that was appreciated