Mazda CX-5 KF GT AWD, 2.5L Petrol (2017-2022)
19 reviews
All ok until it is not. Common Seatbelt Fault – It has a very common seatbelt fault issue. My 6 year CX-5 is minimally used, and the rear seatbelt won’t retract now. Found out it is a very wide spread issue and if you try to get it fix, the dealer will slug u with a hefty non-refundable diagnostic fee and u are basically trying your lucky to get replacement covered. The HQ hotline is… Read more
condescending and gave only roundabout answers to nowhere. Now I can understand why ACCC/Federal Court handed down a $11.5 millions penalty to Mazda! I will stay away as compromised seatbelt is the least you want when you have kids in the car!
Bramd new car navigation failed in 2 weeks – Recently purchased brand new Mazda 5 for my mother and navigation system wad not functioning perhaps broken. She is nearly 70 years old and she is very stressed about it. Never buy Mazda again in my life. Show details
Not as promised! – Mazda promised 5 years free service but this is not true. It was actually 5 times free service. In fact, for one of my brake problem they did it as part of the service where I lost one of the service privilege. Further they would send emails or texts every six months saying your service is due but that was not the case. If you do it every six… Read more
months then your 5 services will end in 2 and half years. I had to pay for my fifth one ($350+) because, as I said above, they have used one service for a brake service which is a warranty problem. When I disputed about this, the receptionist at the Liverpool NSW car service was rude and nonchalant. I stopped sending my car to them. They did not specific it was five free service when I bought the car but said it was 5 years free service. This is unfair!
Almost perfect – This car is excellent. I purchased a Mazda CX5 Grand Touring in 2018 and have no regrets. The car is low mileage but still drives like new. The build quality has been great and the service pricing is reasonable. I would have given 5 stars apart from poor post-sales service. Mazda really needs to invest in its customer experience. If you contact… Read more
Mazda via email don't expect a response. If you phone them you'll get routed to someone who'll take your message and tell you they'll get someone to call you back. Don't expect a response!
I recently had to pay $220 for a replacement battery that was covered under warranty (a common fault on the CX5) as the earliest date any dealer within 50Km could give me was 2-3 months away.
I was planning on upgrading to a CX9 this year but will probably now hold off and buy an electric vehicle next year.
To summarize, If you're looking for a great family SUV that is reasonably priced, reliable and of good build quality you won't go wrong with a Mazda CX5. However, in the unlikely instance, you need to contact Mazda (or a dealer) for help Good luck!
Great car – Bought this in December 2020 to replace a much larger 4WD ute that we owned. So far we've been really happy with the car. It has taken a bit of time to get used to some of the features, especially the i-stop and keyless start as we haven't had these features in a car before. Mileage has been really good. The size of the car is great and the amount of room inside the car is much bigger than I initially thought it would be. Show details
Fun to drive car – I have a Mazda CX 5 and i usually do 70 Km per day. Very happy with the overall performance of the car. Mileage is 9.2 per 100kms with 91 octane fuel. Could have been a bit better. Otherwise I enjoy driving this car. Interior is very posh and I love the BOSE music system. No wonder CX5 is the trending SUV in the Australian car market for years. Show details
Brilliant car – have purchased a December 2018 GT 2.5 petrol... only had for a short period... truly a superb car.. all the upgraded safety tech.. apple car play..radar cruise...head up display works a treat absolute pleasure to drive.. have had Mazda’s before and ran without any trouble.. will do another review down track... Show details
$500 to retrofit android auto / apple carplay on 2 month old car - Ridiculous! – After receiving my brand new Mazda CX-5 GT only 2 months ago i'm now being asked to pay an additional $500 to retrofit android auto/ apple carplay unit which now comes standard on the CX-5. You'd think for people that have recently purchased a CX-5 (ie, in the last 6 months) that they would as a courtesy offer to upgrade the entertainment unit for… Read more
free or at the very least a subsided price.
Very disappointing as i was expecting more from Mazda.
Will I buy a Mazda again? Hmmm, not so sure now.
Issue with navigation system in Mazda's – We found the Navigation System does not work properly with Mazda cars. We have a Mazda CS 6 Sedan as well and have the same issues. We have to use our mobile phone navigation instead. The Navigation system does not connected and can be an issue if you travel without a mobile phone. Show details
Love it – Great car! The boot fits our pram with room for shopping. Beautiful interior, drives really nicely and has a really nice looking exterior. Mazda service is also really good. It does show dust in the dark grey colour though and if we had to fit 3 car seats in the back it would be a struggle. Show details
A beauty inside and out – This is an affordable mid sized SUV with a great look. Spacious, sleek and functional interior. Fits a car seat nicely with room for 2 adult occupants spaciously. Impressive technology with active heads up display with built in GPS and speed limit detector. I’m very very impressed with this car. Show details
SUV of the year – Stylish design and very user friendly. Lots of technology such as the awesome active driving display which helps you to know the road’s speed limit. It also displays the GPS. Very quiet and smooth drive. Very fuel efficient and good pick up. Big boot space and comfortable interior. Best SUV ever. Show details
Best car I have driven so far! – Perfect car for a small family. Enough space with a car seat at the back. Driver seat is comfortable with state of the art dashboard. Impressive active driving display with GPS and speed limit on windscreen. However, driving display disappears with polarised sunglasses. Very good pickup and smooth when turning on corners. Show details
Find out how Mazda CX-5 KF GT AWD, 2.5L Petrol compares to other Midsize / Medium SUVs
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In love with my CX5 GT – Should have done this sooner. I find the car itself very comfortable to sit in and drive. Easily adjustable seating , the technology is great, I love the Bose speakers , electric sunroof and I have found that I don’t lose power when the air conditioning is running. So much cheaper on petrol than my last car. Show details
Good but front seats really uncomfortable – This car is great in many ways on performance and handling and interior space, but I find the seats very uncomfortable for my neck. The head rest pushes my head forward into a non ergonomic position and I have to put a cushion on the seat to make it OK which wastes the lumber support feature. My partner feels the same so it's not just me! If the… Read more
headrest had a forward backward adjustment setting it would partly solve the problem but it doesn't. One other big flaw I have noticed is how subtly and late the car communicates that it needs petrol. No loud ding or bright/flashing light and certainly not much advance warning (40-50km). In <7000 km we have almost run out of petrol 3 times because we didn't see the little signal in the dash hidden by the steering wheel or notice the change in tone of grey to indicate the level was getting low. We haven't come close to achieving the fuel consumption they quote on the combined or extra-urban trips either. The urban value of 9.5 L/100km is fairly spot on but we haven't got near the 6.4 quoted for the highway. Finally, the entertainment controls are not very intuitive and its hard to change anything if you're driving. A bit disappointed.
Great! – Wasn’t planning to get this car but in the end we did!! Great car! Very fuel efficient & great for our love for road trips. Interior is very modern and luxurious. The engine is very quiet when driving, navigation needs to be a bit updated as the layout looks a bit old. But overall, great car! Show details
Love our new car – We've been driving our new CX-5 for a few months and absolutely love it. However, we have two baby seats in the back and it's a bit of a tight squeeze (we can't fit an adult in the middle back seat, but can fit another child). The boot is also on the small side when trying to fit in a pram and groceries etc. I'm not sure I'd want to drive a long… Read more
distance in this due to lack of leg room with the baby seats, but it's an awesome run around town car and we're very happy with our purchase.
Mazda CX-5 Touring – Purchased on 17/7/17 had a 2011 commodore so was not sure if I would like the high driving position, now 2 months later I am very impressed with ease of driving and power of vehicle, great safety aids and visibility is very good. Ride quality and steering is very good. Show details · 1
Perfect for all my needs – With doing a lot of outdoor activities this car has it all, space for all my camping/fishing items, kayak holder. All controls are are arms reach, si much space all round , car is comfortable to drive, great economically, everything I need is in this car so luv it Show details
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