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Subaru Australia do not honour their warranty’s
5 cracked drive shafts universal joints never had been off road ignition barrel 2 belt arm tensioner’s air conditioner condensers head unit sat nav reverse camera and lots lots more replaced
Then there is the Diesel Particulate filter reset 3 times then stuffed $6000 part conveniently not covered under their warranty all of this and lots lots more all within the warranty period Literally the worst car and the worst company
DO NOT GIVE THEM YOUR MONEY
Purchased in June 2016.
Subaru Forester purchased June 2019 specifically for son with medical issues and his equipment. Previous car was 16 years old and had 210,000klm on clock. Searched and researched for 6 months for a suitable vehicle that had a large boot, large enough to carry his mobility scooter and/or walker. Really happy that I found the Subaru Forester with the space requirement. Salesperson was absolutely wonderful, to even suggesting that we bring scooter to ensure that it would fit perfectly. So, with the safety features and the large boot space, m...y decision was made. Don’t get me wrong, I love the Forester but all these niggly things that are happening are driving me nuts and making driving ahhhhhh. My Subi is used on a daily basis on a variety of roads (not off-road though) and at varying times of day. My Subi has been serviced as specified by the Subaru Manual. A few things that I have noticed or occurred since purchase: ...Console lid all crinkled (has already been replaced). ...Exhaust near tail pipe rusty and has been since day 1. ...The immobilizer indicator light sign came on while I was driving (hadn’t seen this light before, so looked up manual when I got home) and stayed on for the 30 minutes I was out driving. Had even turned my car off and back on and still kept “glowing”. Manual said if it stayed on see your Subaru Dealer. I did the following day but had presumably reset itself, but was advised “if it happens again, come back in”.
Purchased in June 2019.
Love the car
Bought 1 year ago. Use it regularly as a lease car through salary packaging. Much more comfortable with heated seats as well. Good for 3 passengers but a bit small in the back for 3 across. Plenty of tech and enough power once run in. Only issue is tyre wear so keep an eye on the tread. Looking at buying another soon for my wife.
Purchased in June 2020.
It good car but CVT is a know issue and Service department is useless.
I feel that the my Subaru service department has no knowledge or people that are not capable of looking after my13 forester Xt. Before my warranty end bring the car in and get them to check the CVT as there was noise. they said there was nothing wrong it normal. Ask them to change the CVT oil. And they refuse to change and said it lifetime. On the service book under severe condition will require change.
Asking for a loan car while car in service and they say I will have to pay for the loan car.(just renting a car for a day)
Later I notice t...he CVT seepage it was a known issue in the state, so Subaru US extending the warranty on the vehicles but not in Australia. Service advisor give me an empty hope, said they will try to put in the claim, waited for 4 weeks no call from so I call and speak the service advisor and he said there nothing submit. They can assist with the fix but they have to send the box over east. That show how capable their service team is. The fix will cost approx. 4500. From this experience I will not be getting another Subaru anymore. My advise for Subaru owner once the car warranty end sell the car.
Purchased in December 2016.
Less than 10 years old, fully serviced and requires engine rebuild
We've had our 2011 Forester since new, always serviced on time and has less than 150,000kms on the clock. We've had to replace the clutch recently and we have now been told the car requires a full engine rebuild as it is burning too much oil. We were advised this is an issue that Subaru are well aware of and won't fix. My family and I have been Subaru owners for a long time but we won't be any more, this is disgraceful!
Purchased in January 2012 for $30,000.00.
Bought a 21 MY after having previously had a new Outback. I would say it is noisier than the Outback but very similar in other respects. Very happy with the car, its features, its comfort, value, performance etc. No concerns at all. Many, many safety features.
Purchased in December 2020 at Eblen Subaru.
- Forester S5 (2018-2021)
MY21 Subaru Forester 2.5i Sport AWD - An Excellent Small AWD SUV
A BRIEF OVERVIEW OF MY SUBARU FORESTER'S MAINS DRAW CARDS...
• You do not have to pay a luxury price to get comfort and an amazing range of safety features.
• It is fun to drive - although there is nothing sporty in the drive train – it looks good - and drives superbly!
FIRST IMPRESSIONS AND WHY I BOUGHT THE VEHICLE...
I have only had this MY21 Subaru Forester 2.5i Sport AWD for 8-weeks - and to-date have been really impressed. I previously owned a Hyundai i30, so it was a big jump in size and technical safety features. I have never owned or driven a Subaru prior to this purchase.
Purchased in January 2021 at Jarvis Cars for $47,000.00.
This is my review of a MY20 Subaru Forester Premium. It’s a company car and I have put 10,000k on it in 9 months, over half of which is highway driving.
In summary, I am a bit disappointed. In isolation it’s not so bad, but I can’t help but compare it with my previous company car which was an Outback. I thought new platform, new engine, it has got to be better, right? For me, the Outback is a better car and if the Forester is any indication what the new Outback will be like then I would get the current model before its replaced in 2021. I sugg...est anyone deciding whether to get an Outback or Forester read the CarAdvice comparison between them. There is one issue that would stop me from buying one and why I am not really looking forward to living with it for another 3 years when the lease finishes. In 30 years of driving, I have never had a car that feels so uneasy and unsettled when you are trying to keep a straight line on the highway, and I almost dread cross-winds. It’s not an SUV thing, I have driven plenty of SUVs that were fine. For example, a 2005 X-Trail I had that was similarly boxy and upright was fine. There is something about the on-centre steering feel combined with the responsive chassis that means that I am constantly trying to correct to keep a straight line without over-correcting. I usually turn the lane keeping assistance off because that just makes it creepier. I try to ignore it and hope my brain’s auto-pilot will get used to it but it hasn’t yet. My wife was in passenger seat and asked if it was windy outside because the car was moving around, I said no that’s what I was saying about the steering. It may not bother everyone and other drivers may not notice anything wrong but I suggest at least test driving one on a reasonably long straight highway drive before buying. After one trip up and down the Hume it bugged me so much, I did some Googling on it. Other people have reported this steering issue if you search subaruforester.org, including one Australian owner who has returned the car several times in an attempt to fix it, including wheel alignments. I don’t think it can be fixed because it is just a characteristic of the vehicle, but there is a suggestion that a larger rear sway bar may help. The forums discuss this as a general Subaru thing, but I didn’t have any problem with the Outback. Occasionally a reviewer will mention something about the on-centre feel (CarAdvice again). I think the wheel alignment is fine (tyres are wearing evenly) and when you take your hands off the wheel it tracks true. It’s maybe a bit better in Sport mode because this adds more weight to the steering, but then the engine revs too high for normal driving. I have fitted a Perrin steering damper lock-down and this helps a bit. It doesn’t change the characteristics of the vehicle but I feel more in control when correcting the steering because it removes some of the spongy on-centre feel. Handling through corners is good and pretty sharp. I suspect Subaru have tuned the chassis for turning response at the expense of straight line stability. I am interested in other people’s comments on this. It’s a difficult and subjective area to pin-point because the driver is part of the control system.
We’ve looked after it and has given us nothing but joy
We have a 2007 Forester X luxury manual and I will say that is the best car we have ever bought. It was our main family car for 7 years until we bought a Mitsubishi Pajero. The Forester is now our city car and gets used everyday, It only gets taken on long trips only so often.
It has only ever broken down twice both because of dead battery’s because we left the parking light on, not the cars fault. It has had issues one being the back left wheel baring that we fixed (the right one is now going), the head gasket and the radiator (both been rep...laced). We also stopped getting it serviced at Subaru since it doesn’t need special treatment from a dealer a third party is just as good and cheaper. We will need an upgrade soon but we are reluctant it’s such a perfect size it’s fuel efficient enough, reliable and safe. The standard petrol engine is still quick (8 seconds to 100). We have taken on the beach where other off-roaders struggle and we didn’t at all. Well done Subaru on making such a reliable and safe product I would recommend you to anyone.
Excessive oil consumption, rubbish
I have had several Subaru vehicles including 4 foresters , in the my12 and my 13 have used excessive oil , there is a class action against Subaru , they know dam well there is a problem, I’d only buy a Subaru under warranty then get rid of it , they are a joke , back to Toyota I go .
Purchased for $12,000.00.
"IT'S A CHARASTERIC OF THE VEHICLE" - REALLY!!!
We have owned 3 previous Subaru Foresters and love the quality build, performance and safety features. With this in mind , we decided to upgrade both our Subaru's to the current top model 2.5I-S. My wife was first to receive hers in August. Driving she experienced stuttering, which was in her opinion not normal. The previous Subaru she had did not have this defect. North Jacklin carried out overnight testing on the vehicle, the report stating - "THIS IS A NORMAL CHARACHTERISTIC OF THIS MODEL - TO PREVENT ENGINE STALL THE IDLE IS RAISED ON COLD ...START OPERATING TO BRING THE ENGINE TEMP UP QUICKLY - ENGINE STUTTER IS A BY PRODUCT OF THIS FUNCTION AND IS NORMAL". I could not believe that this is normal for any vehicle. My husband had his Subaru on order and it arrived 6th October. We were hopeful that the experience with our first one did not follow with his. Unfortunately he experienced jerking and shuddering issues with this brand new vehicle! Again his vehicle was taken to North Jacklin (who we must say is simply amazing) for a couple of days to try and sort out the issues. The result was the same in essence "IT IS A CHARACHTERISTIC OF THIS MODEL". We have encouraged family and friends to purchase this model Subaru and talking to them, they are having the same issues with this model, as we are. Subaru is known for its quality and this model certainly lives up to Subaru standard in that respect but one would not expect to have two brand new cars running rough. Checking out faults with this particular model (after the fact), we have found that Subaru customers are having exactly the same issues that we would like Subaru to address. It is not the fault of the seller, it is the company SUBARU that needs to address this issue. SUBARU what are you doing? Your fantastic reputation is going down the gurgler. We, along with many other loyal customers would like a fix. SUBARU I URGE YOU TO ADDRESS THIS ISSUE AS A MATTER OF URGENCY. We can no longer recommend your company.
Great Car, a few fixable issues that they will not fix?
2020 2.5i-S. Paid the extra as I wanted a vehicle with navigation, not google maps or waze, just a simple navi system. At the time of purchase I read and was verbally told that the navi unit maps were Tom Tom and there were three years of free updates. Subaru Au web site states If your new Subaru is fitted with a factory line fit navigation unit your unit will be covered by Subaru's Map Update Program guaranteeing you'll have access to the latest maps for the first 3 years of ownership." The facts are there is only one Subaru Au update per ye...ar being a total of three updates. Tom Tom update maps every quarter, hence, the Subaru guarantee of latest (Tom Tom) maps is deceptive advertising given Subaru update once per year and TOMTOM FOUR TIMES a year! My second issue is that there are no verbal or acoustic warnings for fixed cameras or when over the speed limit etc. You need to keep checking the screen for alert icons to pop up, hardly a safe way to drive, so I had to buy and fit a portable gps to get the warnings etc. doing that defeats the extra cost in getting a vehicle with navi? Here are the replies I have received from Subaru sometime ago, as I have only ever had one update, maybe the next one whenever that is, will fix the issues, however, I am not holding my breath. You be the judge! The MY20 Forester only has a visual alert for the sat nav when approaching the camera location. It's important to remember these features are driving assists. Careful driving where the road rules are followed should be practised at all times. Thank you for contacting Subaru Australia, The Sat Nav should not be relied upon for road rules. You should be always be aware of the road when driving and there are usually road signs for speed light cameras when approaching them. We will put your feedback through to our product planning team and to the supplier of the head unit/ map provider so they may take steps in providing the feature,
Purchased in January 2020.
Two weeks back i was travelling to Calga interchange from Wisemans Ferry Rd when car started to lurch when driven at about 80km/hr. Lurches were periodic. Then all warning lights came on including oil temp. Car only 12 months old and 3500km on clock. After allowing vehicle to sit for 10 mins i turned back on and drove slowly back to Sydney with eye sight system disengaged other warning lights on but oil light off. Took to dealer 2 days later but that morning eye system back and working. Dealer found no issue. Then a week later on a 10km trip ag...ain warning lights came on and car seemed to be stuck in a high gear. I limped home and struggled with little power to make driveway. Then gear lever would not move from DRIVE. After turning off power and restarting i was able to engage PARK. Today again taken to dealer and fingers crossed there are answers. Quite obviously there are transmission issues.
Purchased in July 2019.
Not as happy as with previous Forester
Bought the Forester Luxury 2006 model in 2010 and had it for 10 years. Just got wrecked in an accident. Looking back it's been an expensive car with many more things going wrong than with my previous 97 forester. Just recently the harmonic balancer failed and it nearly cost me the engine! Other failures were the thermostat, electrical fan assembly, wheel bearings and the usual, brakes and CV boots. It also had developed an oil leak which I'm told is normal too. The cost of parts is very high as are the timing belt replacements. Will buy a different brand this time after having owned four Subarus all up.
Purchased in October 2010 for $18,000.00.
Went from a mk7 golf R to a 2014 xt premium: great so far
The golf r is a real drivers car, so the xt premium csnnot be clmpared in any way on that note with the golf R. Got the 2014 xt premium.
Bought with 92000 km on it. Its now done 108000 km and had 2 services, one done by me and travelled across the coastline of Australia east to west towing a trailer.
Issues so far: none. The right side began knocking on turns, replaced the right side cv joint and its fixed that.
Ive bought another spare cv joint from a wrecker low km, only cost 125 bucks and the cv joint can be fitted either side, so thats grea...
Purchased in April 2020.
Questions & Answers
Thinking of buying a 2008 Subaru Forester XS S3 Manual AWD MY09. Took it for a test drive and after it warmed up there was a definite rev surge when I put the clutch in. Is this a problem? If so, can it be fixed easily?
Hi Jeff. TBH the last 2 cars I purchased were brand new. But, if I did buy a used car I would ensure that it was checked by someone who had a good understanding of engines. If unable to do this I would ensure that this “surge” was part of the warranty if/when you purchase. A new clutch isn’t cheap to replace as I replaced one on my CRV and cost $3000+ (genuine parts of course). Good luck.
Hi Jeff, we are sorry to hear this. You may contact your local Subaru Service team to assist in diagnosing the vehicle. If we are able to assist please reach out at firstname.lastname@example.org .
The Subaru Team
I have a 3000 model Forrester
When driving the rear of car moves from side to side and has a scaping noise
Hi Terrance, thank you for reaching out. We encourage you to visit your local Subaru service team for a diagnostic service to determine the issue with your vehicle. I have attached the below link to locate your nearest Subaru Service team https://bit.ly/3etXoIK .If there is anything further that we can assist you with please do not hesitate to get into touch 1800 22 66 43 (Monday to Friday 8.30am – 5.00pm AEST).
The Subaru Team
I have a Subaru Forester only done 107596 kms and is repeatedly failing to start for now reason.
Ignition lights all Ok but just dies on key operation.
No response from starter motor at all.
Can happen anywhere stuck at home some 45 Kms from home and have had it towed to workshop twice after being stuck in city.
Can anyone offer a solution
Hi Bob, We are so sorry to hear this and would like to hear more. Could you please contact us at email@example.com or you may call our Customer Relations Team on 1800 22 66 43 (Monday to Friday 8.30am – 5.00pm AEST). We look forward in hearing from you.
The Subaru Team
Get an answer from our members and Subaru Australia representatives
|Category||Midsize / Medium SUVs||Midsize / Medium SUVs||Midsize / Medium SUVs||Midsize / Medium SUVs|
|Transmission||Continuously Variable (CVT)||Continuously Variable (CVT)||Continuously Variable (CVT)||Continuously Variable (CVT)|
|Drive Type||All Wheel Drive (AWD)||All Wheel Drive (AWD)||All Wheel Drive (AWD)||All Wheel Drive (AWD)|
|Wheels||17" Alloy||17" Alloy||18" Alloy||18" Alloy|
|ANCAP Safety Rating||5 Stars||5 Stars||5 Stars||5 Stars|
|Fuel Consumption||7.4 L/100km||7.4 L/100km||7.4 L/100km||7.4 L/100km|
|Fuel Tank Capacity||63 L||63 L||63 L||63 L|
|Engine||4 Cylinder 2.5L||4 Cylinder 2.5L||4 Cylinder 2.5L||4 Cylinder 2.5L|
|Max Power||136kW @ 5800rpm||136kW @ 5800rpm||136kW @ 5800rpm||136kW @ 5800rpm|
|Max Torque||239Nm @ 4400rpm||239Nm @ 4400rpm||239Nm @ 4400rpm||239Nm @ 4400rpm|
|Country of Manufacture||Japan||Japan||Japan||Japan|
|Maximum Towing Capacity (braked)||1,500 kg||1,500 kg||1,500 kg||1,500 kg|
|Maximum Towing Capacity (unbraked)||750 kg||750 kg||750 kg||750 kg|
|Manufacturer Warranty||5 year(s)||5 year(s)||5 year(s)||5 year(s)|
|Ground Clearance||220 mm||220 mm||220 mm||220 mm|
|Release date||Sept 2018||Sept 2018||Sept 2018||Sept 2018|
Other Midsize / Medium SUVs
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