I bought a brand new my CX9 Azami in Feb 2018. I did not have much issues initially until I did. The Smart City Brake failed although I was within speed limits and my car crashed. My family and I feel LUCKY TO BE ALIVE. Neither the retailer nor Mazda Australia want to know anything about it. They boast about their safety features in the marketing specs, however, does not deliver what was promised. This car was a huge and EXPENSIVE MISTAKE !

Just purchased my CX-9 GT AWD in December 2020. While I’m learning to love how it looks, the interior is stunning. Comfortable, great sound system and driving throughout country NSW, it is responsive, handles extremely well for such a large vehicle and has as much “tech” as I need. Since, I purchased it new, I”ll be interested in how it holds up over the coming months and years. Happy to keep you posted but so far, so good. Very happy.

This car is a great pleasure to drive. The interior is high end and luxurious! Been an excellent car, no problems, great value. response from the 2.5 turbo engine, definitely drives like a sports car.

We purchased our mazda in Nov 2017. For the first 15 months the car was great after that we had to take the car in and out of our local dealership 12 times in 12 months for numerous issues, egr valve replacement, I-eloop malfunction, smart city break malfunction, driver attention alert malfunction both mirrors have been replaced from being stuck and not folding in and out, reverse camera has been replaced from not working properly, lcd screen has had multiple issues and needed replacing, the gear box when shifting from park to reverse or drive is stiff and intermittently needs to be pulled to change gears.
Terrible make or just a faulty batch but mazda Australia terrible and claimed its normal for cars to need to be presented with faults.

This is an excellent family car. If you're looking into a high end design and big space SUV, this is the car for you. The interior of this car is amazing! we love it!

I highly recommended Mazda CX-9. You can guys can get a good deal at Australian Motors Mazda - let them know about your budget.

I use the car for both personal and work. Love the lux features and safety technology pack. I like the feel of driving this large suv. Even though the dimensions are huge, this doesnt affect my driving at all. I dont feel like driving bigger than the mesium
Suv that I was driving for many years!

One thing they should have improved-there should be an alarm when the door is left open and you are already driving!

We purchased a one owner second hand 2011 CX-9 top of the range Grand Touring as a family wagon in 2017, after shopping around for a good teenager sized 7-seat option in the $25,000 range. The CX-9 is nice to drive for such a big car, tows good and well appointed, so the family loves it. However in 2019 it suffered the common Brake Booster / Brake Master Cylinder failure (noting the recall notice in USA, not in Australia) around $1,800 to fix, then now in 2020 a head gasket failure around $5,000 to fix (and months long wait for parts). I do not think it is acceptable for an 8-9 year old car with only 135,000kms to have failed with parts so expensive and hard to get in Australia !!!

Bought it in March 2017. Used as a daily drive to work and interstate drives.
9.2l/100km fuel consumption.

Passenger seatbelt alarm kept going off and was fixed under warranty. The speaker cover on driver’s side was bulging, kind of half fixed now by Mazda.

Seats leather quality and design questionable. Rust proofing suspect. Steering wheel leather scratches easily. Great all round car though.

Service done as per recommendation, 6 months/10,000km.

Overall an excellent car, very smooth, easy to drive, great safety feature, great customer service, plenty of space, really happy with Mazda, fuel consumption is bit bad, 12.2 L/1000 KM!

I bought mazda cx9 azami in May 2019. After 7000kms i-eloop and i-stop got malfunctioned. I called mazda to rectify this problem. I have to wait 4 weeks to get a date to fix this. In the meantime my car had an accident, hit a kangaroo and damaged front parts. I have been waiting for one month to fix this problem. How come these can go wrong for brand new $68k car? Mazda,you have to be bit faster for the parts delivery.
I used Mazda 3 before and never had any issues. I recommended Mazda to my friends. But this time I won't recommend Mazda to anyone.

Overall great spacious car. Comfy drive, less noise, fuel consumption is impressive. We drove from Adl to Melb largely on cruise with full tank ans still 60 km fuel left. We are happy for the choice we made.Nice interior as compared other suv in this category.
Few problems:
Gps system is a wreck despite updates chooses longest and unpractical route, keep google as back up.
I felt the car third row area less illuminated when boot is opened automatically.
Infotainment system is very basic , but love bose sound system.
I am curious to know if anyone has driven both Awd and Fwd to share difference.

Amazing car and I love it, no issues what so ever. I purchased the luxury pack with bose audio, sunroof and leather. It does use a fair bit of fuel, but it needs to be considered that the car is 11 years old, its a large family 7 seater SUV. I'm averaging 12.3-12.7l to 100km and can get it down to about 8.9L/100km on the freeway. In comparison, I downsized from a 2013 Kluger and it actually has slightly better fuel consumption than that.

My second Cx-9. Wouldn’t buy any other brand of car. So happy with Mazda quality and service. This car is packed with all the safety features as well as the luxury items at reasonable price.

This is our 2nd Mazda CX9 and still loving it for our family of 5. Perfect for school/ sports runs and fabulous for road trips along the coast. Smooth, light ride and great turning circle. Stylish with all of the extra luxury features as standard. Great value and very comparable with high end European cars that come double the price tag.

I love mazda cx9 am using if from last 6 months . It s reliable and it got more advanced features. Am getting 10l/ 100km. Good customer service and good value for tge money

We've owned this car for over 2 years and it's been a great car considering it was a completely new model from Mazda. It goes great and has plenty of torque for a petrol engine thanks to the turbo charger. Apart from replacing one tailgate strut under warranty, we've done nothing but service it. It has so much room for a seven seater which is what we needed. Highly recommended.

Be aware, there is a factory recall on the brake booster. Mazda is not informing all its customers because it costs too much and the local dealers would not pay out of their pocket to replace them. Instead, they will fix it on the need to repair basis. My brakes completely failed at 63K even though there was plenty of life left on the brake pads. Bottom line, Mazda could care less about your safety. Please call your local dealer and verify this information

we purchased this car last month as our Commodore no longer suites our growing family and it has been good. Very comfortable to drive and has heaps of safety features such as lane depart and a feature to slow you down if you are coming too close.
it looks really lovely too, with the sunroof and leather interior and maps are very clear.
fuel economy isn't fantastic as a downside (about 13 l/100) and boot size is tiny with the 7 seats up (which is why we bought it) but overall I am happy