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Medibank Life Insurance

Medibank Life Insurance

1.8 from 10 reviews

Reviews

Review distribution

5 star
2
4 star
0
3 star
0
2 star
0
1 star
8

Looks like theyve reviewed cancellation policy.

published
Value for Money
Transparency
Customer Service
Claim MadeNo
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1 comment
Medibank
Medibank P.Medibank

Suzanne34

Suzanne34Southwest, VIC

  • 9 reviews
  • 5 likes

So Expensive!!!

published

This started as a reasonable policy. I am now paying $144 a fortnight for it! Will shop around for a better deal! As a single parent, these fees are ridiculous

Value for Money
Transparency
Customer Service
Claim MadeNo
See all answers
1 comment
Medibank
Medibank P.Medibank
Suzanne

SuzannePerth, WA

Falling on Deaf Ears

published

After 9 years with Medibank life insurance we found another insurance provider that gave us the same cover at half the price. Trying to cancel my policy with Medibank has been a nightmare. Rude, pushy and very obstructive, they have tried to stall us and constantly get us to stay with them They would not listen. We have had to block them from our bank so they didnt take any more money. Absolutely disgusted with how they have treated us. Never will we buy any Medibank product again! Apparently we are waiting to see if they accept our cancellation - what dont they get - its CANCELLED.

Value for Money
Customer Service
Claim MadeNo
2 comments
Medibank
Medibank P.Medibank
Suzanne
Suzanne

We were given an email address to send our cancellation to - surprise wrong email address. Now yet another phone call to you wasting our time, meanwhile you have tried to take money from our account.

Adrian P

Adrian PSydney

  • 6 reviews
  • 1 like
  • Verified customer

A group of liars and sales people

published

They lied to me that I need to submit my credit card detail to see the PDS. I was informed that I have 30 days to decide. Turns out they sign me up and I got billed the fortnight after. I called to cancel only to be told that there’s a separate team that handle cancelation. I received the call and like everyone mentioned, it was another round of sales pitch. Appalling way of doing business, please stay away.

Insurance claim madeNo
4 comments
Medibank
Medibank P.Medibank
Adrian P
Adrian P

Keara, no one followed up on this matter.

Medibank
Medibank P.Medibank

Adam

Adamcrap, tirane,albania

  • 2 reviews

I wish I could give a minus rating!

published

I - like the others on here - wanted to cancel my life insurance. What a rigmarole! The person I dealt with was pushy about trying to keep me on (with offers to reduce my premium by reducing the sum insured) and then got narky when I said that I didn't want any of that because I have life insurance through my super. Finally - after many tens of minutes of cajoling, she finally recanted and huffily informed me that I had to put my request in writing. It was just an awful experience and I certainly will never consider buying any products from these people in a hurry.

Insurance claim madeNo
1 comment
Medibank
Medibank P.Medibank

Deserves negative stars

published
Insurance claim madeNo
1 comment
Medibank
Medibank P.Medibank

Not even one star -- fraudulent activities are rampant even in

published
Insurance claim madeYes
1 comment
Medibank
Medibank P.Medibank

Bec

Bec

  • 2 reviews
  • 2 likes
  • Verified customer

I wouldn't even give it one star.

published
Insurance claim madeNo
Stan B.

Stan B.Diamond Beach

  • 2 reviews

Obstructive and unsatisfactory cancellation procedure

published
Insurance claim madeNo

Compregensive in everyway!!

published

My dealing with Medibank Life have been nothing short of excellent, the service I recieved when taking out my policy nearly 5 years ago was spot on. Medibank Life have helped me and my family deal with a health issue that struck my wife nearly 12 months ago, the process of claiming through Medibank Life was simply and the people I spoke with were all ways supportive during this tough time. I am very glad that I sought cover for my myself and my family through Medibank Life.

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