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Megasealed NSW Sydney South West

Megasealed NSW Sydney South West

 Verified🏆 2026megasealed.com.au
Megasealed NSW Sydney South West
3.4

14 reviews

Positive vs Negative
58%42%
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Customer Service
3.4
Timeliness
3.6
Job Satisfaction ?
3.5
Rates and Fees
3.6
Product Quality
3.1
Graham
GrahamNSW4 posts
  NSW Sydney South West

Great service and excellent workmanship. Two young men who knew what they were doing and the result was timely, accurate, clean and sensational. Justin and his team should be pleased. Show reply

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Karen M.
Karen M.NSW
  NSW Sydney South West

They say on their advertisement that they give a free home inspection When I asked and booked to get a quote they rang back and informed me that it will cost $100 for someone to come out I don't call that free I consider that to be false advertising Show details

Megasealed
Megasealed    

Hi Karen, thank you for contacting us and submitting… Read more

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hayatsoltan
hayatsoltanNSW
  NSW Sydney South West

Fixing leakage shower area – I used mega seal for fixing leakage in my toilet shower area, that made visible damage to the ceiling downstairs underneath it. Danelle from mega seal inspected it and professionally informed us of the procedure to be taken, the time, period and price. With Danelle good administrative skills the job has been done successfully, as Danelle… Read more ·  1

recommended. Alex; the carpenter showed us the good quality material mega seal used, underneath the shower tiles. I highly recommend mega seal for their superb work and for the 6 years warranty given.

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SRN
SRNNSW
  NSW Sydney South West

Disappointing Quote and Leaving a Mess – Will not recommend, extremely unhappy. (1) Unfair quote/charges for supposedly additional work, after removing the tiles, was given a quote for "levelling" the floor (the floor is concrete slab) and 10cmx1.8m wall concreting "wall render" for wall tile. less than half of concrete bag was used - charged $450 Cash. The work should be counted as… Read more

part of the original quote. Meaning of Screed: A levelled layer of material (e.g. cement) applied to a floor or other surface. Level (a floor or layer of concrete) with a straight edge using a back and forth motion while moving across the surface.

(2) Left the bathroom full of dust from removing the tiles, the dust covered the bathroom walls, floor, sink, toilet and ceiling fan.

Ruth W.
Ruth W.
  NSW Sydney South West

Excellent job and fantastic customer service – Very happy with quote process and price. I found the person who came out to be knowledgeable, friendly and professional. Installer came out and I left him to it assuming grout would be colour matched as agreed. I didn't realise until after he finished that, despite doing an excellent job, too light a grout was used. I can see how, as the colour… Read more ·  1

kind of fell between available colours. He rectified this for the second shower three days later. I contacted megasealed to say i wasn't really happy with the colour on first shower. No issue at all. Lady on phone apologised and said they will come back out and redo and they booked me straight in. I'm very happy with final result and even happier with their customer service.

Tina C.
Tina C.
  NSW Sydney South West

Pleasant – Alan and his team were prompt, reliable, friendly, affordable and left our bathrooms looking brand new. Couldn’t have asked for a better team! Definitely would not hesitate to have Alan and his team carry out work at our home again! Show details ·  1

Glenn P
Glenn P8 posts
  NSW Sydney South West

Below Average – We were told one shower would be retiled with white tiles, and they’re not white. They’re old cream coloured and don’t look right. After the first done we received constant emails to pay the invoice for both showers yet the second one wasn’t even scheduled. We were told we needed to arrange a plumber first as it was dripping which I said was… Read more

resolved by turning it tightly off. I heard great things about this company but after the first one it took a couple of months for the second to be scheduled and all the while I continued to receive these harassing emails to pay. I responded each time to say they hadn’t even finished the job! Each time they would apologise and yet more emails. It took three times for me to tell them before it was scheduled months later and finally done. The first shower looks terrible with those outdated tiles and the second took far too long. The two workers who came out were nice enough but a very terrible experience overall. Wouldn’t recommend. You’re not the cheapest doing this work so I expected with such good reviews are far better experience.

Trevor M.
Trevor M.
  NSW Sydney South West

Substandard – Used Megasealed in our block and so many had to get it redone just after or before the warranty ran out. We ended up not getting any warranty work done. Used another tradesman who guaranteed for 10 YEARS. Not very capable if only a paltry 5 years. So many 5 star reviews though with no verification.

Megasealed
Megasealed    

Hi Trevor, We apologise that you had a frustrating… Read more

Matt B
Matt BNSW3 posts
  Verified NSW Sydney South West

Great workmanship – Leaking shower recess. Darren came and fixed the problem with no issues. Went above and beyond my expectations. Great workmanship. Very happy with his work. Definitely recommend Show reply

Ky P
Ky PNSW
  NSW Sydney South West

Perfect execution of the balcony waterproofing and re-tiling job – We are impressed at the how the tiler does his job. Very tidy and clean up after work each day. Very happy with the work quality. Credit to the tiler and the carpenter for their attention to details. Highly recommend Megasealed service. Show reply

Northeast
NortheastNSW4 posts
  Verified NSW Sydney South West

DODGY - 5 WATERPROOFING FAILS IN UNIT BLOCK – I can't understand all these 5 star reviews all sounding similar. We had, over the course of 7 years, at least 5 Megasealed jobs requiring a full redo. Of course, the warranty is 5 years so we had to double pay for them. We had a different contractor do one as the owner refused Megaseal and that one has never had any problems. Read all one star… Read more

reviews before even thinking of hiring these people. Look on Whirlpool, no one ever successfully got a warranty job out of this mob. Also, a lot of these new 5 star reviews have only just joined google in the past month or week. Now we have another failed membrane in shower that they only completed 2 years ago but are refusing to replace which would the the third time this waterproofing has had to be replaced by them, but never under warranty, full price always.

Megasealed
Megasealed    

Hello Northeast, We've messaged you personally and… Read more

Pam
Pam
  NSW Sydney South West

Would recommend – Had shower regrouted and bathroom. From getting a quote to booking in the job it was super easy and stress free. The guy who came to regrout was extremely professional, thorough. Show reply

Abhijit  Vaidya
Abhijit Vaidya2 posts
  Verified NSW Sydney South West

Best people to ring for any shower related work – Cost effective quotes and great advice given. They have a team of professionals to take care of any small or big job to be done in your bathroom/balcony. They won't make you spend more if it is really not needed. Finished job leaves a smile on customer's face. Highly recommend Megasealed. Show reply

Natasha
NatashaNSW5 posts
  Verified NSW Sydney South West

Could not be more disappointed, 1 star to many – Local team extremely rude. [name removed] did NOT want to help, sent rude emails. They had 2 attempts at fixing the leak unsuccessfully. Then they say its not floor its walls that are the problem. We tried to contact head office even worse response. [name removed] "the manager" never got back to us. Reception at head office ( [name removed]) hung… Read more

up the phone when we tried to explain that we are waiting for [name removed] to call us back but never got that phone call back, always same excuse he is on the phone or out of the office. We actually got asked not to call them because we are going to " block the phone lines" that we should wait for [name removed] to call back. Just wondering if [name removed] can ask the water in my shover to stop getting the carpet wet while we wait for [name removed] or [name removed] to do something.

By the way guys its not a bad idea to start email with hello and finish them with regards,

Megasealed
Megasealed    

HI Natasha, We do apologise for the situation you have… Read more

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