My Homeware was very easy to deal with and competitively priced. Delivery was on time. The shower screen is to be installed soon and I will be able to comment on the actual product then. Show reply
My Homeware offers an amazing range of products, and we were absolutely thrilled to find everything we needed for our bathroom renovation all in one place. It made the whole process so much easier and more enjoyable — we couldn’t be happier with the experience! Show reply
I had a great experience with this supplier! Their customer service was excellent, and their warehouse had a wide variety of fixtures and fittings. I’ll definitely be back! Show details · 1
Reviews with attachments
I’m really appreciate your help, response and prompt supports and the delivery as well! Show details · 1
Great variety and helpful staff with available stock. We were able pick up in 10 minutes. Show reply
It is best quality and customer service . I bought lot of bathroom stuff from my home ware and very happy to introduce to the others Show reply
Highly recommend place. The staff are supportive and guide you properly as per your needs and requirement. Show reply
Excellent service staff, listened carefully about bathroom renovation then advised different options, guided us to find suitable items. Staff was accessible throughout the process and fine tune additional accessories. Shop displayed variety of bathroom fixtures from China to European brands, however we choose the ones according to our budget. One… Read more · 1
thing I noticed during our visit is their ordering software, it is so effective system, any adjustments were updated immediately and a printed version was provided which gave clear overview of price variations. In addition seamless integration between shopfront vs neighbouring storage. Finally, best value for the items we purchased and we are very pleased with the quality.
Great customer service and good quality of products variety of designs Show details · 1
Great service . Delivery on time and in good conditions happy with the price too Show details · 1
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The customer service has always been perfect everytime i come here. I send my customers here and they all have told me the people here are wonderful to work with and the items are great quality with great pricing Quality of items are amazing, would definitely recommend these guys Show details · 1
I had a really great experience buying from MyHomeware online! The price was great, checkout was super easy, and I got delivery updates every step of the way. Thanks for the good service and prices! Show details · 1
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Angela is a great stuff, she is very professional and helpfully! Pick up is very smooth as well! Show details · 1
Phoebe was still waiting with the materials to help me, even after 5 o’clock. Michael does the same. Anyone who works in this field knows just how valuable this kind of support is for traders. Show reply
All items ordered yesterday arrived today!! Less than 24 hours, I dont think anyone can ask for any more than this, the delivery driver was on time, polite, professional and very careful not to damage my floor, which was an added bonus without me asking. I was informed the moment the driver left the warehouse, and was notified about an hour and 5… Read more · 1
mins before arrival. Have not installed the items yet, so I cant comment, but I am not worried as I can always get an exchange if anything was i correctly sent. Overall, very positive experience
I recently shopped at Myhomeweare for my two bathrooms, and I had a really positive experience. It was super easy to figure out what I needed without feeling any pressure to buy. The layout of the store helped me visualize everything, and it made the decision-making process much smoother. Jing, who assisted me, was fantastic—she was friendly and… Read more · 1
really knowledgeable. I left feeling confident about my choices and excited to see how everything will come together. Overall, it was an enjoyable experience!
⭐️⭐️⭐️⭐️⭐️ We purchased all of our ensuite renovation supplies from MyHomeware and had such a great experience. The team were extremely helpful and knowledgeable. Huge range with most items on display, which made decisions easy. Prices were excellent. Definitely not cheap quality, just extremely competitive pricing. We even ended up purchasing a… Read more · 1
replacement kitchen sink while we were there. Easy process, with the option to collect straight away or have everything delivered.
Highly recommend.
Great products and great service, really worth going to see the showroom. Also good customer service and competitive prices. No other place beats prices and quality ! Show details · 1
Latest follow-ups
Been with Myhomeware for more than 5 years. As, my experience . No matter How big Myhomeware. Customer service, staff, over all nothing change they always help their customer and helps to solve problems with idea . I have send many client they always gave positive feedback . Show 2 replies
Follow-up · My last purchase was 750mm vanity. As I have been saying all staff is really helpful. As, soon you step on front desk . Someone will come immediately to assist you. That’s the main thing I have noticed .
In-depth reviews
Very happy with the time taken for delivery. Less than 7 day turn around from Sydney to Canberra was amazing. The mirror came intact and as described thank you. The tracking app was great at locating where the delivery driver was which was awesome. There was a delay outside the 9am to 6pm timeframe given for delivery but the app was great at… Read more · 5
revising the time.
Just constructive feedback, I don’t think the driver has time to take customer calls so possibly best leaving that out as an option in your comms or redirecting to a customer service centre. I attempted to call twice the number given, as my husband and I were going out after 6pm. In the end this was a non issue. The box with the mirror was dropped safely inside our front gate with the help of my teenage son who was home and overall we are mega happy with the service our delivery driver gave and the product.
Once the mirror is safely installed in our renovated bathroom I will post a picture. Thanks very much. Overall a great service and product.
First Class Customer Service for Homeware purchases – My Homeware provides excellent customer service from order to delivery to after sales service. Claire attended to us when we were deciding on the items to purchase. She gave us good guidance and advice. She liaised with our Builder on the details and helped us place the order. She answered our queries promptly. Delivery of the items were on… Read more
time. Nothing was missed out. What stood out for us was the After Sales Service. Joanne and Angela provided us with first class service and attention when we had items that needed replacement during the warranty period. The process was simple and they kept us updated from time to time. We would like to specifically mention a cracked toilet pan which we reported to My Homeware last Friday. Within 6 days, Joanne had arranged for a replacement pan from their Supplier and sent their Technician to carry out the replacement. This was outstanding service! Thanks, Joanne. Without hesitation, we would highly recommend My Homeware to anyone who wishes to make homeware purchases.
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Not impressed initially, but problem solved – Please note, that this is an edited and revised review, due to recent intervention by Joyce from MyHomeware to assist me. I originally ordered online from MyHomeware store, a mixer arm tap for my kitchen sink. The product description, low price and stellar customer reviews on their website convinced me to go ahead with the transaction. Sadly,… Read more · 3
it took over three weeks for delivery with Fast-Way Couriers (or should that be Slow-Way) For that entire time, FastWay tracking showed nothing more than "picked up" with no further progress at all. When the tap eventually arrived, I installed it that same day. From that time onwards, the tap had a slow drip-leak from the cartridge valve assembly. When I operate the control valve lever for either hot or cold water, the slow drip increases. It's nothing major, just a dodgy cartridge, but for a brand new product touting a five year warranty on the cartridge, I felt let down. I gave it a week or so to settle in, hoping that the leak would resolve itself but no luck. EDIT: Joyce from MyHomeware phoned me at home (great communication) which is what we need these days of online retailing, and after viewing an emailed 15 second video of my leaking cartridge, promptly arranged for a replacement cartridge to be sent to me. That's all I was hoping for...a simple fix for a simple problem. I'm now a happy, grumpy old man again. Thank you ! ...but Fastway Couriers slow delivery is something that could be improved.
Positive reviews
Very happy to shop here, the store provides everything you need, good quality and sales are excellent and professional. Serene, our consultant are so responsible, even providing quality services after hours. Show details · 1
Great service as usual, they very flexible with there service, all good handel with care and the delivery team was polite and professional, very happy with myhomeware products and service Show reply
Thank you for the quick resolution of the issue . The myhomeware team was very helpful and helped me replace the faulty item in a very short amount of time with no hassle at all . Very happy customer and would like to buy more products from them again . Show reply
Negative reviews
terrible – still waiting for part of my order. One item was cancelled as not available and then I received part of the order. I followed up and and was told it was coming from a different store. It hasnt come and I havent heard anything further
Unhelpful – Reception girls lovely and warehouse guys lovely .. but don’t ask for help from sales guys, very rude and didn’t want to help me ..told me to look online !!! Show details
Dear Lyn Firstly, we would like to extend our… Read more
17 days and STILL waiting for my mirrors! – I fully paid for in-stock LED mirrors 17 days ago under the proviso it could be delivered within 3-4 days. 12 days later I found out it hadn't even been packed! Then promised an express delivery. 5 days after this I found out it is STILL in their factory!!! They also asked me to pay for the express delivery charges too which was reversed after a… Read more
customer service representative got involved. To this very day their staff have not managed to get it onto a delivery truck. Missed my deadline in delivering a new hair salon with these mirrors. Very embarrassing to my client. They don't believe the excuses because it actually sounds that ridiculous I don't blame them. At this moment my order is still sitting in their warehouse. There's no accountability here whatsoever. Unbelievable but true.
Hi Dimi, Thank you for leaving this review and once… Read more
Recent reviews
I am very pleased every time with my purchase from this homeware store. The product is well-crafted, stylish, and exactly as described. The quality is very good, and it fits beautifully in my every home. Delivery was prompt, and the item was well packaged. Overall, a professional and reliable experience. I would happily recommend this store to others. Show reply
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Dear John, Thank you for bringing this to our… Read more (+1 reply)