MyHomeware

Dedicated Senior Sales Consultant Esther and builder "James The Best" recommendation made the selection process completely stress -free. Highly recommended if you are buying in bulk or completing a multi-appliannce offering competitive package pricing. Consultant demonstrated a comprehensive understanding my specific requirements .Her … Read more ·  1

outstanding , deeply knowledge and highly professional patients and expert guidance is exceptional. Thank you MYHOMEWARE so much for help with selection kitchen and bathroom appliances!

This showroom offers a great variety of products, and the experienced staff are always ready to provide tailored solutions for any situation. On top of that, the prices are very reasonable for the excellent quality. Show details ·  1

​I am absolutely thrilled with the complete set of bath products I purchased from My Warehouse! From the moment I unboxed everything, it was clear that this brand genuinely cares about premium quality and craftsmanship. ​Stunning Aesthetics: The… Read more ·  1

design is the perfect blend of modern minimalism and luxury. The sleek lines and flawless finish have instantly elevated the entire vibe of my bathroom. It feels like stepping into a high-end spa every single day. ​Flawless Performance: The hardware feels heavy and incredibly durable, not flimsy at all. The water flow is beautifully smooth, consistent, and provides the perfect amount of pressure, while the temperature control is incredibly precise. You can tell these are built to last. ​Top-Notch Customer Service: Shipping was lightning-fast, and everything arrived securely packaged without a single scratch. I also had a quick question during installation, and their customer support team was remarkably helpful, professional, and quick to respond. ​Final Verdict: This has been a flawless shopping experience from start to finish. My Warehouse delivers on every front—outstanding product quality, beautiful aesthetics, and stellar customer care. If you are looking to upgrade your bathroom, look no further. This is a well-deserved 5-star rating, and I highly recommend them to everyone!

Very happy with the time taken for delivery. Less than 7 day turn around from Sydney to Canberra was amazing. The mirror came intact and as described thank you. The tracking app was great at locating where the delivery driver was which was awesome. There was a delay outside the 9am to 6pm timeframe given for delivery but the app was great at… Read more ·  5

revising the time.

Just constructive feedback, I don’t think the driver has time to take customer calls so possibly best leaving that out as an option in your comms or redirecting to a customer service centre. I attempted to call twice the number given, as my husband and I were going out after 6pm. In the end this was a non issue. The box with the mirror was dropped safely inside our front gate with the help of my teenage son who was home and overall we are mega happy with the service our delivery driver gave and the product.

Once the mirror is safely installed in our renovated bathroom I will post a picture. Thanks very much. Overall a great service and product.

First Class Customer Service for Homeware purchases – My Homeware provides excellent customer service from order to delivery to after sales service. Claire attended to us when we were deciding on the items to purchase. She gave us good guidance and advice. She liaised with our Builder on the details and helped us place the order. She answered our queries promptly. Delivery of the items were on… Read more

time. Nothing was missed out. What stood out for us was the After Sales Service. Joanne and Angela provided us with first class service and attention when we had items that needed replacement during the warranty period. The process was simple and they kept us updated from time to time. We would like to specifically mention a cracked toilet pan which we reported to My Homeware last Friday. Within 6 days, Joanne had arranged for a replacement pan from their Supplier and sent their Technician to carry out the replacement. This was outstanding service! Thanks, Joanne. Without hesitation, we would highly recommend My Homeware to anyone who wishes to make homeware purchases.

Not impressed initially, but problem solved – Please note, that this is an edited and revised review, due to recent intervention by Joyce from MyHomeware to assist me. I originally ordered online from MyHomeware store, a mixer arm tap for my kitchen sink. The product description, low price and stellar customer reviews on their website convinced me to go ahead with the transaction. Sadly,… Read more ·  3

it took over three weeks for delivery with Fast-Way Couriers (or should that be Slow-Way) For that entire time, FastWay tracking showed nothing more than "picked up" with no further progress at all. When the tap eventually arrived, I installed it that same day. From that time onwards, the tap had a slow drip-leak from the cartridge valve assembly. When I operate the control valve lever for either hot or cold water, the slow drip increases. It's nothing major, just a dodgy cartridge, but for a brand new product touting a five year warranty on the cartridge, I felt let down. I gave it a week or so to settle in, hoping that the leak would resolve itself but no luck. EDIT: Joyce from MyHomeware phoned me at home (great communication) which is what we need these days of online retailing, and after viewing an emailed 15 second video of my leaking cartridge, promptly arranged for a replacement cartridge to be sent to me. That's all I was hoping for...a simple fix for a simple problem. I'm now a happy, grumpy old man again. Thank you ! ...but Fastway Couriers slow delivery is something that could be improved.

The Services are very professional and attended to our needs, and a good understanding of the products to asssist us in selection. the Pick up and Deliveries are very flexable. 100% recommanded. Show details ·  1

Excellent experience with MyHomeware. The products are high quality, well-designed, and offer great value for money. Customer service was outstanding, particularly Phoebe, who was professional, responsive, and extremely helpful throughout the process. Highly recommend MyHomeware for both quality products and exceptional customer support. Show details ·  1

Really good customer service all throughout the purchasing process and even let me know that I had not purchased a waste for my sinks that I had purchased. Very happy with the whole process. Show reply

terrible – still waiting for part of my order. One item was cancelled as not available and then I received part of the order. I followed up and and was told it was coming from a different store. It hasnt come and I havent heard anything further

Unhelpful – Reception girls lovely and warehouse guys lovely .. but don’t ask for help from sales guys, very rude and didn’t want to help me ..told me to look online !!! Show details

17 days and STILL waiting for my mirrors! – I fully paid for in-stock LED mirrors 17 days ago under the proviso it could be delivered within 3-4 days. 12 days later I found out it hadn't even been packed! Then promised an express delivery. 5 days after this I found out it is STILL in their factory!!! They also asked me to pay for the express delivery charges too which was reversed after a… Read more

customer service representative got involved. To this very day their staff have not managed to get it onto a delivery truck. Missed my deadline in delivering a new hair salon with these mirrors. Very embarrassing to my client. They don't believe the excuses because it actually sounds that ridiculous I don't blame them. At this moment my order is still sitting in their warehouse. There's no accountability here whatsoever. Unbelievable but true.