Reviewer Photos & Videos
Daniel from stegbar always returns my calls and gets the quotes back to me promptly. product is always excellent and delivered on schedule. A very professional firm to deal with, my go to window and door suppliers.
Simon Green EGC Building P/L
Finally, Fantastic Service .
Adel from Stegbar Rowville, Vic was prompt, professional, knowledgeable and had wonderful customer service skills . Adel offered a few options to have our bathroom mirror replaced, and professionally addressed all my concerns. Adel also happily gave me a quote for glass to be cut for my coffee table while attending to rectify bathroom issues. Thank you Adel, for making everything seem less complicated and for the wonderful service.
- VIC, Airport West
- Verified customer
Awesome service, can't wait for my next project because I know exactly where to go.
Duncan was very helpful and answered every dumb question I asked and even went out of his way to explain things so I could really understand. I recommend Stegbar Airport West to anyone especially if you are a female and don't understand trade talk. At no time was I made to feel like I was wasting his time. I had been to a few other places and they just made me feel like I was wasting their time with dumb questions. THANK YOU DUNCAN and Stegbar for your excellent customer service. Thought good old fashioned customer service was left in the past but I have been proven wrong by Duncan.
Oh yeah also loved the choice I made on my bifold doors.
Excellence in Service
Andrew and Steven have done a very professional job with our splashback. Service was exceptional, friendly and efficient. The splashback looks awesome and I couldn't be happier. I will be using Stegabar again when I need to update bathrooms and will ask for Andrew and Steven to install as it it obvious they work very well together. Thank you!
Great Advice and Service
Jake from Stegbar Rowville Showerscreens and Wardrobes provided great service. He arrived promptly even though we are located 150km from his base. Jake offered great advice on what showerscreen would suit our en-suite. Excellent communication throughout.
Poor customer service
Very poor customer service. Waited over a month for fitout, with minimal communication after being promised install within 10 days. Errors all round from admin to quote and draw up. Saving grace was the subie who completed the job. Would not recommend at all.
Andrew and Steven have done a wonderful, and extremely professional, job. The shower screen installation was a tricky one, with a very big and very heavy sheet of glass. They handled it with ease, though - they are clearly very experienced and make a great team. Thank you!
Outstanding service in providing spare parts for shower door, and sliding door
First impressions are most important, and we were pleased that the receptionist who greeted us was courteous, efficient, with a high emphasis on Customer Service, that put us at ease for the rest of our visit At our request she guided us to the Spare Parts Showroom where we were introduced to AJ. I am a bit of a handyman, but must confess to knowing nothing of shower door seals, or sliding door rollers. I need not have been concerned, as AJ's product knowledge was all that could be desired,and coupled with this he had a clear and concise manne...r of passing on this info. He was understanding at my doubt, as to the suitability of the parts he offered us, but his description of how they fitted and functioned, filled me with the necessary confidence to carry out these repairs, which I am pleased to say were performed satisfactorily. Based on our experience with the service we received from these employees, we would not hesitate to recommend Stegbar to our circle of friends.
Reasonable product unreasonable service
Stegbar Fortitude Valley. I'm not one to write reviews but this comes pretty close to being the worst case of lack of customer service we have experienced.
I'm not going to bore everyone other than to say try another company. We've had less drama at the theatre.
Stegbar please don't respond with your standard message your assistance was required earlier not now, unless of course you're going to refund the additional costs we incurred as a direct result of this branches incompetence.
Totally happy with the new wardrobes installed
Called Stegbar, because I needed some built in wardrobes installed.
And got the best service, from the first call to the final installation.
The initial web inquiry, was promptly followed up by a call from Stegbar, who arranged for a designer to visit. Marcelo, the designer/sales rep, kept me fully advised of his anticipated arrival time, and arrived on time. The design was done on a tablet, which gave me an immediate diagram of the proposal & the cost.
After the initial visit, I made some design changes, & Marcelo happily & efficiently changed...
The Taren Point team have done a great job adapting to our changing brief and delivering as quickly as they could. They've been responsive and incredibly helpful with our two wardrobe orders. Thanks Natalie and Marcello. We have so much more (organised) space! Your installer Nick executed professionally and worked tirelessly to have the wardrobes installed as quickly as possible.
So much more room for my shoes now.
Andrew and Steven did a great job, professional upon arrival from start to finish with no mess whatsoever and a nice end result! would definitely recommend for all your needs
Supportive throughout the coronavirus uncertainty
After shopping around with a few providers, I finally decided on Stegbar for the replacement of the windows in my rental apartment.
I dealt with Philippe, and he worked with me to understand the options available. He was just a dream to deal with throughout the entire process. I had just signed the paperwork when the coronavirus hit, and then lost my income source. I still wanted to proceed with the job but it was critical that installation happen within certain date so that I didn't incur further financial stress.
The team were so helpful ...and went above and beyond to ensure that my install was booked in for the dates that I required. They understood and empathised with how worried and stressed I was about the whole situation, and having one less thing to worry about is certainly a weight off my shoulders. Andrew who came out to measure the windows was friendly, and super clear with me in what needed to be done for the installation so I am confident that it should go off without a hitch. However as my install is planned for 3 weeks time, who knows what may happen in the world between now and then. Regardless, I feel confident that the team will work with me to ensure any negative impacts from unforseen events due to the coronavirus are minimised as much as possible.
New House build
I worked with Ben Woolley at the beginning of the planning of my new house. He was outstanding in his knowledge of the products and went above and beyond to ensure I had exactly what I wanted. He was also flexible with changes along the way. He has been very available to answer any questions I may have which made the process of ordering much less stressful. He also made himself available to consult with my builder at any time. Although I haven't finished the build, I highly recommend the product and the service that Ben has provided. Thank you!
It looks amazing
Martin the installer was an absolute delight. Can’t believe how great it looks. Wonderful service. Fabulous product. Thank you Stegbar for you total professionalism. Couldn’t be happier with the result
I had the pleasure of having Andrew & Steven come out for an install of mirrored splashbacks, I couldn’t be happier with their service from communication to workmanship. Keep up the great work. Lisa Donvale
Great wardrobe design and installation
Daniel Mann installed a wardrobe in my mothers home,. He did a great job with the installation. It looks fantastic in tne house. We are also very happoy with tne design. Plenty of space and very practical.
Shower Screen Installation
The Installation of our shower screen was very well done by Scott Smith. Extremely professional and great at what he does. Couldn't fault our experience with him and would highly recommend.
Amazing product and stellar service
Andrew, Steven Ivicia and Raymond we’re 4 of the most friendly, helpful men we’ve ever met. They were quick and efficient and it’s clear that they are experts in their field. We have a massive shower screen that all 4 of them were needed to lift it. Nothing was a problem. They were kind and friendly and surprisingly quick but that did not atop the quality of the install. Everything was perfect and we’re so glad that it was them who came to install our shower screens!!
Excellent service, professional installation, kept informed, very happy. I have 24 apartments coming up I will be using stegbar thanks. Check measure was prompt, product installed was as quoted, Salesperson and installer were professional & timely.
Questions & Answers
My sliding and fly screen doors were not installed vertically plumb and I would like to adjust them myself if you could tell me which screw hole in which door does what. The sliding door has 4 holes, two top and two bottom facing direction of travel whereas the fly screen door as two holes top and bottom facing inwards.
Our Stegbar tri-fold sliding door was installed 18 months ago. We now have difficulty locking the door because the snib no longer touches to enable the lock to catch on. If a knife is inserted triggering the snib, ti can be locked. How to fix?
How to open stegbar awning locks
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