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- VIC, Rowville
Nothing was too much for our consultant, Adel. She was friendly and very flexible with appointments. She also gave very practical answers/advice on the options we had. I highly recommend Steg bar and to ask for Adel.
Andrew and Scott were an absolute pleasure to deal with. Warm and easy to talk with they installed all our windows and showers into our new build. Our master mirror was particularly large and they took great care carrying though home and installing. Highly recommend.
Exceptional customer service for window order
Vanessa from the Rowville Showroom helped me order new windows. With limited knowledge about what I required she spent time explaining the products and options to me. She was incredibly professional and efficient. Each time I needed to make a change to my order (before confirmation) she promptly made updates. I was a bit nervous about making this investment and Vanessa made the process a seamless one. We are looking forward to having beautiful new windows in our house!
Scott and Andrew were great, they were thorough and easy to work with, rectified any issues quickly and without any impact on other works.
They knew that we had completed houses and ensured that they left the house clean and in a state that would not impact the client inspection.
Highly recommend these guys.
Appreciate Daniel form Bundall. He is always eager to please with a great positive customer service vibe.
Quoting is always a quick turn around with prompt availability for client meetings and measures.
Wardrobes - How not to install and finish a robe in someone's home!
We had 3 wardrobes fitted, cant offer a good recommendation of the product or the installer.
All 3 were so poorly constructed that the doors and head tracks had to be replaced. Even after replacement, the head track was scratched. The drawers do not all fit snuggly into position against the side panel when closed. The bottom drawer on one robe was cut and installed allowing it to drag on the bottom track when opened, scratching the track and underside of the drawer. They forgot to order the shoe racks, only solving it with the use of a rack th...
Fantastic and reliable customer service
Jake was reliable and attentive, always messaged/called back with the answers to my questions. Fantastic customer experience and I would definitely recommend Jake to my family and friends in the future.
Service from stegbar rowville was timely and informative and made the process of ordering doors for a project easy. would use them again in the future to the whole process being easy.
Personalised Windows and Service
We are builders who have enjoyed working with Mary Moshopoulos. She is a credit to the team, prompt competitive pricing and constant feedback. Great turnaround timing and our clients were delighted!
Excellent customer service!!!
Jake was exceptional!!
Made it feel as thorough it was he’s own home. Very passionate and great customer service skills- we have used Jake before and will continue to on all our projects!!
Great Customer Service
Venessa was exceptionally helpful and prompt in her supply of a quotation for new windows in my property - Her product knowledge and attention to detail made my job easier. Thanks Vanessa
Stegbar bifold windows and doors
Biriah Jasper is the person to deal with when requiring something done efficiently at Rowville Stegbar.
On three occasions she responded to me via email on the same day and on the fourth occasion she responded within 24 hours.
She is efficient, fast, prompt, friendly and gets things done ! She was also very patient as we changed our mind 4 times re window, and she always made the changes with a smile.
We were just about to go elsewhere (as our designated rep did not respond to us) but Biriah got the ball rolling for us ASAP! 5 STARS
Upd...ate: measuring went well last Saturday with Rattna they arrived on time, took lots of notes and as promised provided me with samples that the carpenter requested by early Monday morning: met me in the showroom promptly and was pleasant to deal with again. Rattna was able to bring my installation date 2 weeks earlier. 5 STARS With Theresa I felt a little rushed over the phone but she certainly knows what she is talking about 4 STARS My rep called today 13/4 Phillipe apologising for not keeping in contact 4 weeks later after initial contact. Said he would call me back today, received an sms back in the evening about bringing installation date forward ( if possible), hopefully will follow through tomorrow. Did follow through and haven’t heard from Phillipe since. 0 STARS
Very happy with my first order.
I’m very happy with the quality of the awning windows on my first order. Thanks to Nella and also to the crew at the factory for their help. I’ll be putting my second order in this week.
I have found all the people involved with the screens, mirrors & robes at Stegbar Rowville to be extremely helpful, especially Jake for his prompt responses & ability to sort scheduling & other issues for me with little to no drama.
Zero Quality and avoid the warranty
I had Stegbar install a shower screen in a new house, which was bent and leaked. I complained to my builder and they convinced Stegbar (reluctantly) to replace it. In the end two more times, each one worse. Now screen number 3 is very bent and leaks. Stegbar has refused to replace. Stegbar is one of the companies that likes to hide behind the 'interpretation' of the NSW specifications and want to argue that the bend (I can see from a metre away) is only 1mm bent. They agree it's bent but won't replace. DO NOT USE Stegbar.
Questions & Answers
Do you have a maintenance team that can rectify hard to open & close sliding doors, it was a new build we moved into Christmas 2 yrs ago. I live in Penrith nsw. Thank you
We have a Stegbar bi-fold window (4 years old). One side has started to drag and catch when we open or close. Can you recommend a company to come and service the window? Thank you
We have a bifold stegbar door installed by your workmen but bought from the Masters store in Maidstone a few years ago. Need to fix the door as the metal piece keeps falling out and there is a gap.
Please advice if this can be repaired.
Gita Castellas 0402312283 email@example.com
Thank you for your enquiry. I have passed this on to our Stegbar Rowville office to contact you.
The Stegbar Team
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