2Stegbar

Stegbar

 Verifiedstegbar.com.au
3.9

1,551 reviews · Statistics

PositivevsNegative
74% · 1,141392 · 25%
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Return Claim MadeYes (18) · No (980)
Product Quality
4.5 (887)
Shipping
4.1 (27)
Customer Service
4.5 (1,089)
Timeliness
4.4 (904)
Job Satisfaction
4.4 (683)
Rates and Fees
4.3 (789)

Reviews

Stegbar1,551 reviews
Tim B
Tim B2 posts
  NSW, Lansvale

Thanks Stegbar Lansvale - Job well done

From providing a quote, to check and measure to installation Stegbar Lansvale was awesome. The Windows are fantastic and the installers (Shane and Shaun) did a perfect job plus they had the courtesy to lay out drop sheets throughout my place up the stairs and to the 2nd floor - they even cleaned up. Show details
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Pauline B
Pauline B
  VIC, Airport West

Terrible Customer Service

went to Stegbar in Airport West to try an obtain an approximate quote on both the bifold and stackable doors only to be served by the most dreadful customer service I have ever experienced. We got the impression that we were wasting her time as she dismissed every question we were asking. I will not be purchasing from Stegbar nor will I recommend them to anyone. Show details
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gerome k.
gerome k.2 posts
  NSW

Empty service like broken windows

Left a service call back message. No response after 3 days. Yet they call back within. 20 mins if you log a sales call. Show details
Product Quality
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julianw
julianwNSWSydney, NSW7 posts
  Stegbar

No after sales service

We have some Airlite Bifold doors that drop and need adjustment to realign. Airlite used to have great after sales service (for a fee). Stegbar bought Airlite and won't service the product unless it's under warranty. The response from the Stegbar rep was bad luck. Show details
Product Quality
Customer Service
Job Satisfaction
Luke
Luke
  NSW, Penrith

Superior Service and Quality Product

We recently engaged Stegbar to supply and install windows to the rear of our Office. Their communication was outstanding and, in particular, Richard the installer was reliable, professional and a great Tradesmen who went over and above. We are more than happy to recommend Stegbar. Show details
markf1000
markf1000VICGreater Melbourne (Metropolitan), VIC8 posts
  VIC
Customer Service
Timeliness
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Endorphin Bathrooms
Endorphin Bathrooms
  VIC, Rowville

Sallam Albarouki - Professional and Polite

I have really appreciated the customer service and knowledge of Sallam Albarouki. We are builders who renovate bathrooms and kitchens and so it’s been a delight to finally find someone who knows what they are doing and take pride in their work. Her measurements are precise and her interactions with my clients are always professional and polite. One time even suggesting that we change the handle on the shower screen door because my customer said she suffers from arthritis. On numerous occasions she has gone out of her way to accommodate my schedule, which is very appreciated when working to a right time frame like we do. Show details
Caroline O
Caroline ONSWSydney, NSW
  NSW, Taren Point

Customer service

Natalia from the Taren point store was amazing, patient, friendly and very noligable. She explained everything about the wardrobe and told me exactly what I was goint to be receiving. Amazing customer service all the way through. Robbie Castillon was also very good and super noligable making sure I was happy with my wardrobe, he came and mesasured the initial measuremnet and even on his holidays he answered his emails and even called me to talk about my queries. Just amazing!!!!! HIghly recommend the team at Stegbar. Thank you Caroline Show details
Philip B.
Philip B.QLDSouth East Queensland, QLD
  QLD, Bundall

Painless quotation process

Daniel arrived on time and quickly understood exactly what we required. We soon received quotations for the two types of doors we required. We made our selection accepting one quotation. Couldn’t be easier. Show details
Customer Service
Timeliness
J Rodriguez
J RodriguezNSWSydney, NSW2 posts
  NSW, Taren Point

Consumer Beware

After October 2023 install - 5 months later no service to faulty manufactured doors and windows.. did not even turn up for date in January 2024 after 14 phone calls Show details
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Natasha S.
Natasha S.QLDSouth East Queensland, QLD
  QLD, Bundall
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Catherine C.
Catherine C.
  NSW

Beautiful wardrobes and outstanding service!

I would like to thank the team at STEGBAR WARDROBES AND SHOWER SCREENS, SMITHFIELD for their professional, helpful, fast and reliable service. My wardrobe was installed in a short space of time, right before Christmas, and the overall quality of workmanship was excellent. It is amazing to finally have a beautiful, organised, functional space and I can't recommend them highly enough. Show details
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Steve
Steve2 posts
  NSW, Lansvale

Sales fine, Product quality poor, aftersales service poor

We invested just under 35k on stegbar windows and doors. To Date not one of the supplied doors operates correctly . The stacker doors are not alighned correctly and are very diffficult to slide. The two swing doors are unlockable ..I cannot secure my extension until the doors are made functional Show details
Timeliness
Rates and Fees
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Kathy
KathyVICGreater Melbourne (Inner), VIC
  Verified VIC, Rowville

Extraordinary Customer Service

I recently had Wiiliam W a representative from Stegbar come to my daughter's new unit to measure up for two wardrobes.
William was extremely helpful with all aspects of the design, finishings and door styles that would work best in the two small bedrooms that the wardrobes are to be placed.
After the quote and design drawings were email, I needed to contact William to clarify some aspects and make minor changes. He got back to me very promptly and amended the quite accordingly.
At all steps in the process, I have experience excellent customer service.
Thank you Kathy! Show details
Nev
Nev
  QLD

Old for new

We had Reece come out today . He removed and replaced all the doors in our bedrooms. He was very efficient and professional.i would easily recommend Stegbar to family and friends Show details
Timeliness

Questions & Answers

Steve S.
Steve S. · SA, Pooraka

Hi. I bought some new flyscreen clips and for the life of me I can't work out how to put the deep ones in the frame. I don't want to push too hard. Is there a trick. I've been on your website for quite a while now and can't find any thing to do with flyscreens. Apart from how often I should wash them. Cheers Steve.

cas
cas · SA, Unley

I have double hung windows and the sliding chain mechanism on windows are broken. Can you suggest a repairer or do you know where you can buy the part?

Gerry
Gerry · Stegbar WA

I have a Stegbar shower. Sliding door type, hardly ever used, brand new condition, as it came off the rails years ago, pictures attached.
The fittings for the bottom of the sliding door got mislaid a long time ago and now we need to fix it as we are selling our house and will need to replace the shower or fix it as part of the sale agreement.
I attach pictures in the hope that you may have the parts I need and you can send them to me.
Also I am in Perth and was wondering if you had any Agents, Fixers or tradespeople in general that may have this parts, or can fit them for me once you send them.
Sorry no facility to post pictures here
See attached.

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Extra Information

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