Reviewer Photos & Videos
Wonderful customer service with matching product quality
Nella was so helpful and went the extra mile to ensure we got what we needed.
very knowledgeable with both the product and providing constructive advise.
Window we ordered were so good we also used Stegbar for bifolds.
If only all trades were this good.
Great service every time!
Dealing with Mary each time our business with Stegbar has always been smooth and reliable. Mary always puts in effort to make sure all the little details are correct which always makes for a perfect product.
Wardrobe doors - very happy
Steve Guymur from the Stegbar sales team came to do the measure-up and quote for our Hiro wardrobe doors. He was on time, quick, professional and friendly. Thanks so much !
Fast & efficient
Trev was straight onto it.
Measuring up, answering questions, quoting & providing detailed information.
Very easy to deal with. Fast & efficient.
Great Pricing and lead time.
Yes yes yes
We needed 3 new windows replaced due to dry rot in original 35 year old timber ones. We took a punt on Stegbar replacement windows as they had previously installed a new shower screen for us and had done a great job. We are delighted with the finished result and the service we received along the way. Thanks to Vanessa, Bruno and James.
Excellent service and product
Great double glazed windows have made such a change to our home. Thank you to Mary Moshopoulos who arranged the quote and installation and Andy the installer who completed the Job. Gladly recommended the Stegbar service and products to all the neighbourhood for an upgrade.
Fantastic customer service
I would like to say Roslyn and Allison from the Tarren Point store went above and beyond to help us out with our enquires . Cannot thank them enough . Great customer service .
Stegbar came through for me
Steve Dargaville from Stegbar gave me great expert advice and a competitive quote for our beautiful Siteline bifold doors. Rattna and colleague did a professional no fuss installation. Great service from start to finish. Thanks guys.
Check your warranty
Wish we had checked out these guys warranty details before giving an okay for our builder to spend thousands of dollars to use their products to build our new home. There is no warranty on the glass quality, 24 hours after leaving their premises, or in other words until it receives any third party installer in tact. But what happens if the installers have done a great job and everything looks fine. Then, for no reason the glass shatters a month or a year or couple of years later. Well here is where they use the "old blame the weather trick........or a bird must have flown into the glass.......or there could be a burglar trying to get in, trick". Problem is, when you can show none of those could have been possible, they will argue it could have been as you were not there. Imagine being allowed to sell product with no warranty obligation on the quality of your product, post installation whatsoever. Apparently it's a "standard thing" according to the customer service people at Stegbar. ACCC where are you in backing the consumer instead of big business in such cases? I've just had to spend a fortune to repair 2 windows over the last 2 years. How many more to come????
Great customer service
Very responsive and addressed all questions promptly
Made sure all the order details were correct.
Great customer service and always follows up with a call and always professional and polite
Exceptional customer service
Cannot highly recommend Peter Gallagher for his exceptional customer service and products. Thank you Peter for your excellent personalised service and working with us to make our dream home become reality. We are extremely satisfied with the end products and we absolutely love the end result. Would highly recommended Stegbar and Peter for all your home improvement needs. We look forward to working with you in the future. Thank you once again.
Great Customer Service is not dead !
One of the greatest customer service experiences in my life, at my age that's a big statement. Bronwyn Stegbar Rowville tracked down 2 kinds of flyscreen clips I needed urgently to install my flyscreens correctly. Above and Beyond, Good onya Bronwyn, Like chivalry, great customer service is not dead
Great quality shower screen at very fair price!
Having just renovated my bathroom at my McKinnon house and having had to deal with numerous sales & tradesmen, I was extremely impressed and pleased with the excellent service I received from the people at Stegbar Rowville.
This commenced with the Sales Consultant John Stanley who was very friendly and informative in giving good advice and not being pushy like I had experienced with some of the other companies. When my shower screen arrived I found it to be an excellent product which was professionally installed by 2 very friendly and excellent...
Recently installed aluminium sliding glass doors
We are delighted with the new sliding doors. I also wanted to let you know that Sam, who installed our doors did a fantastic job. He was very friendly and professional in his approach and work. Often good tradesmen are not enough acknowledged.
Professional, friendly support and service
I couldn’t be happier with the fantastic service I got at Boondall STEGBAR.So professional and friendly. Lisa was amazing! Great communication and patient, helpful advice. I thoroughly recommend their service.
Great job from Tim & his team at Stegbar from start to finish. Totally happy on all aspects
Great job from Tim & his team at Stegbar from start to finish. Totally happy on all aspects from measure up, inspection, final install & Follow up to make sure we were happy with the outcome
Well done Stegbar Team
After the bi-folds were installed i had three incidents with the tape in the frame coming or peeling off. In every case I got immediate attention and the problem was fixed.
Great customer service
Vanessa was very helpful when I was ordering doors and windows. Very quick email correspondence with changes to quote/order and made it easy to proceed with the job. Fast lead time on delivery is also a big positive. Great work Stegbar Rowville.
Exceptional SERVICE & PRODUCT
A big thankyou to Chantelle and Leigh for my beautiful wardrobe with all the bells and whistles as requested, especially the glorious jewellery drawer with glass top! You hit the mark with the design quality and workmanship.
Visited the showroom and spoke with Ms Jacquie Wong. She was very knowledgeable of the products and helpful with the process. We have not yet purchased from the company but applaud her service.
Questions & Answers
Do you have a maintenance team that can rectify hard to open & close sliding doors, it was a new build we moved into Christmas 2 yrs ago. I live in Penrith nsw. Thank you
We have a Stegbar bi-fold window (4 years old). One side has started to drag and catch when we open or close. Can you recommend a company to come and service the window? Thank you
We have a bifold stegbar door installed by your workmen but bought from the Masters store in Maidstone a few years ago. Need to fix the door as the metal piece keeps falling out and there is a gap.
Please advice if this can be repaired.
Gita Castellas 0402312283 firstname.lastname@example.org
Thank you for your enquiry. I have passed this on to our Stegbar Rowville office to contact you.
The Stegbar Team
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