??!

Reviews

Review distribution

5 star
93
4 star
10
3 star
3
2 star
2
1 star
5

Great customer service

published

The price on my laundry sink was excellent, as I expected from the website. But the service, from Yen, was even better, and beyond my expectations. Thank you. The transaction was easy and friendly.


Ron

Ron

  • 2 reviews

Prompt and Courteous

published

Quick delivery, and enquiries about delivery were answered promptly and courteously by Yen. Product arrived as stated and I am very happy with it. PAckaging was very secure. Pricing is very competitive.

Product Quality
Shipping
Return Claim MadeNo
m wright

m wrightSouth East Queensland, QLD

Great website.

published

Large variety of quality products. Pricing was excellent information from sales staff was spot on also sales Staff Yen & Tim were very helpful with every inquiry. Thanks for a great experience I will recommend you to my Friends.

Return Claim MadeNo
Nicky S.

Nicky S.Sydney, NSW

Excellent product range, service + prices

published

Get Stuff you are wonderful - thank you so much for shipping my order so quickly, it arrived this afternoon. Am over the moon with your product, prices and service and will definitely look to purchase from you again in the future! 5-stars all the way!

Product Quality
Shipping
Return Claim MadeNo

madd4u

madd4uMetropolitan Adelaide, SA

Provided the product I required

published

Easy to use site, good price, great service. Could not supply one product so I received a quick refund.
Happy with the item purchased arrived safe and sound well packaged no damage

Product Quality
Return Claim MadeNo

Exactly what I needed

published

The price for the items was better than other competitors. Was also advised when items will be delivered. Even received a call by the courier confirming the delivery, and asked if no one was home where could he put the item. Great service

Return Claim MadeNo

Mena D.

Mena D.Sydney, NSW

Helpful

published

I contacted Jen by live chat. She helped me by telling me exactly if what i was buying was available and when could be delivered. As promised I received my goods on time. Very happy with Jen and her help and service

Shipping
Return Claim MadeNo

Great service!

published

Easy to use site. Great price. Goods were just what I needed and arrived quickly and in perfect condition. Tracking of delivery was also great. Will certainly use getstuff again!

Product Quality
Shipping
Return Claim MadeNo
peter l.

peter l.Metropolitan Adelaide, SA

Replacement just as ordered

published

Ordered very expensive replacement toilet seat. Cheapest price by far (original) of any I could find. Easy to order and delivered promptly. Did not know about this company but will certainly be using again.

Product Quality
Shipping
Return Claim MadeNo

Worldclass Service and Very Competitive Price

published

I am planning for major bathroom renovation. Yen's suggestion and enormous help certainly made my experience as easy as possible. Every time I asked her about any product, she has been always patient and helpful. More importantly, she always considered my feeling and put customer's feeling first. I would recommend her and Getsuff to all my family and friends!

Return Claim MadeNo

Frank

Frank

  • 2 reviews

Accurate description and prompt postage.

published

Ordered laundry tub and cabinet which arrived promptly and was as per description. Happy with purchase and delivery. Tub fits our space perfectly. Did not realise it didn’t have an internal floor but on inspection of fine print realised it didn’t so all ok.

Product Quality
Shipping
Return Claim MadeNo

Teresa

TeresaSydney, NSW

Great selection and great service

published

Ordered single wok Gas cooktop on line..
looks great. Very competitive price.
Telephone service was friendly and was able to pick up within couple of days. Definitely Hassle free on line purchase.

Product Quality
Return Claim MadeNo

Kerm

KermSydney, NSW

Caroma Inset Basins

published

Best price for the Caroma Inset Basins with no tap hole. Quick delivery with very good packaging that ensured the Basins arrived undamaged. Would recommend this retailer as they are competitive and will use them again for sure.

Product Quality
Shipping
Return Claim MadeNo

Glenn Martin

Glenn MartinNortheast, VIC

Great service

published

There was a shortage shop in supply, so they ordered it in from the warehouse, expressed posted to us and couldn't have been more helpful and I can only recommend them

Product Quality
Shipping
Return Claim MadeNo
Jodie B

Jodie BMetropolitan Adelaide, SA

Such an easy shopping experience

published

I found that I could purchase my new sink from getstuff and have it shipped interstate, cheaper than what I could purchase it at any store. The product was shipped within 3 days and arrived 2 days later. I wasn't home but it was easy enough to have it redirected to a local store near me that I could pick it up from at a convenient time for me. Product arrived as expected and it was packaged well so there was no damage. Was such an easy experience and I'm very happy with getstuff and my new clarke sink.

Product Quality
Shipping
Return Claim MadeNo

So quick & responsive!

published

Great communication, even with a delay in the availability of 1 of 2 of my order. Not their fault in the availability, but didn't charge me for an extra delivery :)

Product Quality
Shipping
Return Claim MadeNo

Sandy

Sandy

  • 2 reviews

Service & product were both great

published

We ordered a caroma basin. It came in quickly. We attended the store to collect it as we needed it urgently. Service was prompt and great. Will come back if we need similar products.

Product Quality
Return Claim MadeNo

Peter S

Peter SSouth East Queensland, QLD

Excellent price and service

published

I was having trouble getting prices for some specific bathroom fittings from plumbing suppliers but came across the items on Getstuff Online during a Google search. The prices were very reasonable compared to what I'd paid for similar items in the past, even when postage was included, the website was informative and easy to navigate, and delivery was timely and and faster than what I'd been advised. All in all, I am very happy with my first Getstuff experience!

Product Quality
Shipping
Return Claim MadeNo

Derek and Sharron

Derek and SharronWide Bay-Burnett, QLD

Suits our needs

published

Service was good and product as described We needed to replace our vanity basins and this was what was the same as the one already there. They match and look identical.

Product Quality
Shipping
Return Claim MadeNo

Vonnie R

Vonnie R

  • 2 reviews

Great product at a very good price

published

Very happy with my purchase. Although there was a delay, I was informed of the error in a timely manner and updated on when I could expect my order. Overall I am pleased with the quality, price and service. I will buy from Getstuff again.

Product Quality
Return Claim MadeNo

Page 1 of 6

Questions & Answers

Khaira

Khairaasked

Hi, I am living in Sydney very close to your warehouse, can I come there to pick the product?

1 answer
fred f
fred f

Suggest you ring and ask as per their website.


Dwq

Dwqasked

Looking to buy a Caroma Stirling toilet do you offer free shipping or can you provide pickup from Melbourne Or

1 answer
Getstuff
Edward P.Getstuff

Thank you for your question David,
As we are located in Sydney I am sorry to say at this stage we do not have a warehouse for pick up in Melbourne. We can offer discounts where possible but we do in most cases with chinaware need to have a charge for shipping as the rates charged by freight companies for handling these products can be high and more often than not are greater than the amount we charge to our customers.
We will give you the best advise and service and do everything we can to deliver you the most cost effective price.
We have been supplying to the Sydney market for over 40 years and now nationally for over 10 years through our website.
We take great pride in packing and ensuring that all or products arrive in one perfect condition, to assist us to continue to be able to deliver such high standards we need to pass on part of the freight charges required to safely move such products around our country.
I have had a look at this product and even with the delivery charge added to the item we are still the most cost effective way for you to get your product.

I hope this has answered query, if you need further please assistance feel free to contact us.

Regards
Tim Griffiths


Suz J

Suz Jasked

Can you deliver freestanding bath to Queensland - regional area?

1 answer
Getstuff
Edward P.Getstuff

Good morning Suz, yes we can deliver baths anywhere in the country, the cost for freight will depend on the area you are in.
if you have any further questions yo can use the chat option on our site it comes thru to one of our team.
or you can phone us on 1300 133 555.


Get an answer from our members and Getstuff representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.