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Reviews

4.7

138 reviews
5
(117)
4
(10)
3
(3)
2
(2)
1
(6)
  • Product Quality
    4.9 (42)
  • Return Claim MadeYes (0) · No (45)
  • Shipping
    4.9 (31)
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Perfect product, excellent service

published

Found required item on the Getsuff website. Happy with the product, delivery was fast, excellent service. Thanks Getstuff for providing a quick and perfect solution to our urgent requirement. Much recommended!

Product Quality
Shipping
Return Claim MadeNo

Excellent customer service

published

Ordered two Clark sinks. As soon as they realised one of them would be delayed (from manufacturer) they rang, explained the issue, and offered a refund for the sink (and shipping) if I chose - which I did. The other sink was delivered promptly, and refund was also immediately processed. Good service all round.

Quick service

published

Incredibly quick service, I had ordered my item from another online store however they never delivered. Get stuff had it to me within the week. Thanks heaps Get Stuff, awesome

Product Quality
Return Claim MadeNo
Bathroom Shops

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Very good range of products

published

Good range of products, online store easy to search. Easy to talk to someone via instant chat, to confirm stock availability. Happy with the product purchased. Well packed and fast shipping.

Product Quality
Shipping
Return Claim MadeNo
Ian S.

Ian S.Sydney, NSW

Quick and easy

published

I couldn't believe how easy the whole experience was, from finding the product to purchase and delivery. All at a great price! Much better than the retail store I had priced the items at earlier.

Product Quality
Shipping
Return Claim MadeNo
CCc

CCcGreater Melbourne (Outer), VIC

  • 2 reviews

great service

published

Website was easy to navigate and customer service very helpful.
delivery was prompt and product was exactly as described
i will definitely use the again
Price was more than competetive
thank you get stuff

Product Quality
Return Claim MadeNo

Excellent customer service

published

Clear communication about items on back order. Quick turnaround on email responses. Had to organise my own return postage for change of mind on an item but they immediately processed my refund hassle free and question free.

Shipping

quick and priced well

published

The website was easy to navigate and the products good quality.
I was offered prompt service and clearly communication with.
I will definitely use them again in future building projects we have.

Product Quality
Shipping
Return Claim MadeNo
Vee2

Vee2Hobart

Excellent service

published

I had a tight deadline to have the products I needed delivered for a project. Getstuff had to get two items from a supplier and then send them on to me. They arrived with time to spare. Wonderfull service. Thank you. I will be a repeat customer.

Product Quality
Shipping
Return Claim MadeNo
Bathroom Shops

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Great products and super quick delivery!

published

Great brands and excellent prices! You guys are Usually cheaper than most retail stores which is what attracts us to you. The delivery time and service is also great! Thank you for your hard work

Product Quality
Shipping
Return Claim MadeNo

Too Easy

published

Price was good and delivery was faster than expected. Doing a renovation at the moment and will definitely use these guys again. I’ve told other online stores to get stuffed but these guys.. nah...I just get stuff. Too easy

Product Quality
Shipping
Return Claim MadeNo

Excellent , prompt service. On time delivery (even in these current times). Good prices

published

Pricing was more than competitive.
Inquiries were dealt with efficiently and delivery was on time.
A great range of products to choose from.
I'd use them again for sure, any day of the week.

Product Quality
Shipping
Return Claim MadeNo

Tap for my sauna room

published

Needed a specific type of tap, price was very competitive to, service was good, kept in touch with delivery progress by phone, would deal with them again if I require other items in the future.

Product Quality
Shipping
Return Claim MadeNo
Damian

DamianPerth, WA

Excellent service

published

The items arrived promptly and were as described. The website is easy to navigate and prices were very good. Overall a positive experience and excellent service. I will recommend to friends.

Product Quality
Shipping
Return Claim MadeNo
John Doyle

John Doyle

  • 4 reviews

Exactly as ordered

published

Great to deal with. Product was exactly as described and received promptly after ordering. Was delivered to a safe place and was a very competitive pricing compared to other companies.

Product Quality
Shipping
Return Claim MadeNo
Bathroom Shops

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Nothappyjan

Nothappyjan

  • 2 reviews

Simply and Easy

published

Ordered the shower rails online over the weekend, item arrived next day to my door. Product was as expected. Great service. Would recommend, product was well wrapped and protected, delivered.

Product Quality
Return Claim MadeNo
David Johnston

David JohnstonSydney, NSW

Excellent service

published

Very competitive price and subsequently delivered very promptly within 48 hours of ordering. Product was received all in working order, installed easily and has proven well fit for the intended purpose.

Product Quality
Shipping
Return Claim MadeNo

This isn't made by Enware - it's a Neoperl product

published

This isn't made by Enware - it's a Neoperl CASCADE Aerator.

Given the high price, it would have been nice to have received the actual product I ordered. Beware when selecting this product.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Getstuff
Edward P.Getstuff

Great to deal with, items were as described, cheers.

published

Get stuff received 1 of the 2 items into stock from their supplier, they communicated well with me on a slight delay and pushed them through fast when ready, Excellent.

Product Quality
Shipping
Return Claim MadeNo

Good products and great customer service

published

Ordered a variety of products including basins, tapware and other bathroom accessories - staff were extremely helpful preparing to split my order if the final product didn't arrive in time (it did arrive in time), but it was a big relief to know that the items would have left that day no matter what. Delivery driver from the Toll (courier) was also lovely.

Product Quality
Shipping
Page 1 of 7

Questions & Answers

Khaira

Khairaasked

Getstuff

Hi, I am living in Sydney very close to your warehouse, can I come there to pick the product?

1 answer
Fired Up
Fired Up

Suggest you ring and ask as per their website.

Dwq

Dwqasked

Getstuff

Looking to buy a Caroma Stirling toilet do you offer free shipping or can you provide pickup from Melbourne Or

1 answer
Getstuff
Edward P.Getstuff

Thank you for your question David,
As we are located in Sydney I am sorry to say at this stage we do not have a warehouse for pick up in Melbourne. We can offer discounts where possible but we do in most cases with chinaware need to have a charge for shipping as the rates charged by freight companies for handling these products can be high and more often than not are greater than the amount we charge to our customers.
We will give you the best advise and service and do everything we can to deliver you the most cost effective price.
We have been supplying to the Sydney market for over 40 years and now nationally for over 10 years through our website.
We take great pride in packing and ensuring that all or products arrive in one perfect condition, to assist us to continue to be able to deliver such high standards we need to pass on part of the freight charges required to safely move such products around our country.
I have had a look at this product and even with the delivery charge added to the item we are still the most cost effective way for you to get your product.

I hope this has answered query, if you need further please assistance feel free to contact us.

Regards
Tim Griffiths

Suz J

Suz Jasked

Getstuff

Can you deliver freestanding bath to Queensland - regional area?

1 answer
Getstuff
Edward P.Getstuff

Good morning Suz, yes we can deliver baths anywhere in the country, the cost for freight will depend on the area you are in.
if you have any further questions yo can use the chat option on our site it comes thru to one of our team.
or you can phone us on 1300 133 555.

Get an answer from our members and Getstuff representatives

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