Best Bathroom Shops

Great product. Great people. All smiles at ours with our enhanced toileting experiences!

Talun was our tradesman and he did a terrific job.Very professional,kept us updated on progress and answered our questions.Very happy

The sales rep Peter Gallagher is very friendly and helpful, he provided us the wardrobes quote on the same day as the measurements are done. We are very pleased with the service.

No fuss and prompt delivery. Item was exactly as advertised.

The Services are very professional and attended to our needs, and a good understanding of the products to asssist us in selection. the Pick up and Deliveries are very flexable. 100% recommanded.

A big thank you to Stephen Armstrong and the team at Regency Albury. We are very happy with the new shower screen they installed. Prompt and friendly service and good advice. Highly recommended.

We bought our Coway Bidet N19357 from the Bidet Shop in Australia Fair around 13 years ago via our builder doing our renovations. It was working… Read more

perfectly for about 4 to 5 years however after that time it stopped working. I phoned the Bidet shop then asking if they could service it for me at home in Brisbane. Too far, they said. I kept calling them when I could over the years, I have been looking after my recently passed 94 year old Mother for 10 years so my time to keep calling was limited. Their after-sales service does not exist. Please can anyone help me by directing me to someone who could find out what the problem is and fix it. I'm sure it isn't a major job.

Excellent customer service on the chat line on their website. It was good to actually speak to a real person and not an AI Bot. The assistant went above and beyond to help me and get free fast delivery. Would highly recommend the company.

I unfortunately received my sink with the drain board on the wrong side. Ellie in your office has been brilliant helping me out ordering the… Read more

replacement and coordinating the return of the wrong sink, her customer support and delivering on her word are standout. Thanks for assisting and helping me out. Regards, Ian

Purchased product arrived after 2 months damaged and unusable. Couldn't return as i didn't notice until too late. Luckily they had replacement parts… Read more

so had to purchase them for the product to work. Poor communication initially, but prompt with working through purchasing extra parts. Poor quality control perhaps.

I’ve written a review twice on their website and it’s not been published. We bought a diamond shower from them that leaks every time it’s used. We’ve… Read more

even put a plastic strip on the bottom of the door, this only limits the amount of water that escapes. We’ve added drops of clear silicone to the grout and tiles on the floor to try and create a barrier, however the bathmat is soaked every time we use the shower.

Everything we purchased for our bathroom was from the recommendations of staff in store.

I bought two 3XL bathrobes. Nice texture and colour but very small sizes. Was happy with the price. Did not really fit appropriately. In addition,… Read more

the sleeves were very short (think elbow). When I tried to return one of them, I was told that sleeves too short was not 'faulty'. The emails were very polite - excellent English. The associate then told me that they would accept returns but I had to send it to their 'International Returns' in China! I'm guessing international postage on that, even though the parcel was sent from a local address (Regents Park NSW). One of those 'easy Returns but you're gonna pay dearly for it'! I'm very disappointed because I'm very happy to pay return postage as I shop online all the time and accept those costs as a natural part of doing business.

Despite some misunderstandings at the time of ordering the customer service after the issue was identified was great and the issue resolved very… Read more

quickly Items ordered weee delivered in good condition and fast time Response time with queries after purchase were very fast and professional

I am a very happy customer of Castano Northcote. I absolutely love the vanity, the smooth marbley vanity top and gold tap. The shower head that I… Read more

put over the existing bath is amazing, I just love the appeal all these products ooze. It has now made the old bathroom into a real showstopper, photos below. The products are high end, and just beautiful.

I love the location, very easy to complete with a job in the Northern suburbs and the support from all the team - Russel, Peter, and Greg. I will definitely be coming back.

I ordered a custom vanity online and couldn’t be happier! There were so many colours and styles to choose from, and the one I picked arrived exactly… Read more

as shown—perfect match. It took about a month to deliver since it was custom-made, but honestly, it was worth the wait.

Before delivery, Donna from the team called to confirm the arrival date and walked me through the process. She even followed up afterward to make sure I was happy with everything. The sales team was friendly, and the delivery guy was great too. Highly recommend!

Useless Warranty on a Fraudulent Product – When my ACS Engineered Stone bath was found to have multiple cracking just prior to installation I called the ACS Sales to see if they had another.… Read more

They did and it could be delivered within 3 days. I made a warranty claim and after multiple statements and photo's ACS agreed to replace the damaged bath some 5 weeks later.

This warranty came at a cost to me of $960 being for the return and replacement delivery. The Bath had to be returned, it was said, so that they could check to see if I had done anything that had caused the multiple cracks and also it was said, so I couldn't do anything with it. It sounds ridiculous I know, but that was straight from the ACS Director.

By the time the replacement was available the bathroom was finished, with the building contractor already installing another bath that was locally available. I had also discovered, in the painful back and forwards warranty process ACS had put me through, that the engineered stone bath was significantly different than the manufacturers specification sheet, with it being only 75KG of the specified 120KG.

I asked to be refunded and told ACS to pick up the bath if they wanted it back.

ACS management refused to refund and refuted the bath was not a different weight to specified (even tried to say the spec sheet just had a typo). And indicated that I had probably just incorrectly weighed the bath. ACS was invited to inspect the bath, which they declined.

I had little option but to take the bath to a public weighbridge. After providing the tare weight from the weighbridge to ACS there has been no response to my emails. Evidence suggest that the Engineered Stone Bath is a fake.

ACS Designer Bathrooms will do whatever it takes to keep your money when things are wrong with your product. Avoid them and find a reputable supplier.

Purchased set of Toe jacks and was very disappointed with the quality. The jack failed on me after a few uses. Emailed them to complain and they just… Read more

ignored my email and no response. Stay away from there products if you want something that’s lasts more than 2 uses.

Doesn’t fit – Euro frameless shower screen purchased from Bunnings - the unit simply doesn’t fit and door won’t close. Screen overhangs the base making it useless … Read more

Bathroom fitter of 30 year’s experience can’t make it work and entire bathroom has been designed around this clearly faulty product. Manufacturer refuses to engage arguing they are a wholesaler not a retailer. I am heading towards a breakdown

My order #70420 wasn’t delivered. No tracking or shipment order shown. After 12 days there’s nothing, no notification was sent. I have paid for shipment insurance and again no response. A very unreliable company and possibly a scam .

About ten years ago, I bought a custom entertainment bench from the team and this year I went back to them for a sink/vanity for my bathroom reno. I… Read more

had a few customisations on the length that they were able to accommodate easily. I choose the Karla Semi-recessed which was great for my smaller downstairs bathroom. Once again so happy with the outcome.

Perfection!! – This here is 1 of many orders that i have ordered through Lyla Lu. Have ordered off her for almost 3 years now and have never been disappointed. Thank you Lyla Lu xo

Brought expensive tapware - after only 2.5 years of use all the coating flaked off … I grew up with Methven Taps which used to last forever. Sadly the old NZ quality brand no longer exists. Avoid.

Whilst we initially adored our tiles that we chose and lay in our bathroom and laundry from Tile Cloud, in a little over two years both rooms have… Read more

seen extensive fading and marking to the point that they need replacing. We have been quoted over $13k to have the tiles removed and replaced and over 9 months (yes 9 months!) of back and forth with the Tile Cloud Customer Care Team, has resulted in them stating that the tile is of industry standard and the fading and marking must be due to an environmental issue on our end (small family of 2 adults and a 1 year old toddler) and we use eco friendly cleaning products. They have offered to replace the tiles (only around $1400 worth) but refuse to help with the labour in replacing the tiles in both rooms. DO NOT USE. My partner is a tradie we have sought advice from multiple tilers and they have all stated not to use Tile Cloud because of the cheap quality of tiles.

Went here to look at a new toilet suite. Had to ask the girl on the computer if she could serve me. I went away and checked with the plumber and… Read more

builder to make sure all was good then went back to Tradelink to place the order. Again nobody came to serve me. The staff just looked at me like I was an id*ot. Ended up taking my business to Southern Plumbing around the corner who very professionally jumped up from the seat to ask if they could help. Quite the juxtaposition in service! Tradelinks loss.

Ordered the bidet spray last week and absolutely loved it. Great product and very happy with my purchase.

Great store, high quality bathroom products, highly recommended for everyone.

We are so happy with our purchase of the wool winter quilt from Eco Down Under. First of all, receiving a product that is proudly Made in Australia… Read more

made us even happier, as we love supporting local businesses.

We also appreciate that it is made from natural fibres that are ethically sourced. Knowing that the product is environmentally friendly and will have minimal impact on the earth at the end of its life gives us great peace of mind.

Most importantly, the quilt performs exactly as promised. It is breathable, provides just the right amount of warmth, and distributes heat evenly without causing overheating during the night.

We are truly grateful for this wonderful product. Our winter has been so much more comfortable thanks to this quilt.

Thank you very much facet strommen. We have had your quarter turn taps for 15 +years and during a bathroom renovation when re installing the tap… Read more

noticed there was a problem with 1 of the plastic components, rang them and customer satisfaction was exceptional, it only took a brief explanation and they checked that the item was in stock and said that they would send it to me, which they did this is the second time I have had to an item replaced and it has been such an enjoyable experience thank you to all the staff there .

De-silvering mirrors. Backlit mirror with three colour modes plus dimming. Great mirror that can be lit just about any way you like cold warm or… Read more

cool. Built in heater too. We love the mirror. Only problem is the edges…. They started to show de-silvering after only a year or so. Now 4 years on the edge right around has this same de-sivering occurring. I’d you buy this mirror give it a coat of clear nail polish around the back edge so that water and moisture can not enter and start this issue. We have three of these… al three are doing this unfortunately.

Update…

Fienza has agreed to a replacement for the backlit mirror as it is still writhing the 5 year warrantee. The other two had a shorter warrantee. Very happy I spoke up, great that they saw this and got in contact with me.

8 week contract now not completed in 12 weeks. No covers put down to protect floors. Have waterproofing products walked into my carpet Rubbish and… Read more

sand bags left on the carpet. Products not delivered for installation. Trades turning up to install missing products Head office non responsive and don't return calls. Subcontractors used all of the way, they didn't care about the job or property Project manager that keeps stating things will be done on a certain date but they don't actually happen. Toilet we ordered was not available 8 weeks in to the Reno. Had to accept a substitute. I would highly recommend avoiding using Oxford bathrooms for your renovation. I have lodged a complaint with Fair trade NSW and informed them of this, they said to go ahead. I'm still waiting to move back into my apartment with only 1 bathroom that is yet to be finished