Best Bathroom Shops

The body wash smells so good, my personal fave is the vanilla, coconut and chai. It also leaves my skin feeling really nice and hydrated. I love that… Read more

I can just pop the wrapper in our home composting system. The little storage tin is cute and doesn’t take up much space. Highly recommend!

Our Tech, Randy was excellent and did a fantastic job. He was very helpful and friendly. We are very happy as it looks brand new.

Double glazed windows installed in 2020. In 2023 (well within warranty) noticed one window had a wet windowsill, and in 2004 noticed water pouring… Read more

into the room from the upper window frame during a rainstorm. Advised Stegbar - no response. It happened again early 2005 - Stegbar sent someone out but they didn't solve the problem. It happened again late 2025 - Stegbar advised but no response. It happened again early 2026 - Stegbar advised but refused to send someone out. Bureau of Consumer Affairs involved - eventually a leak inspector (plumber) was sent out 2 months later. Brief was clearly to find any solution that avoided Stegbar fixing the faulty window. He blasted water at the window (which caused water to pour in through frame and drenched the carpet underneath) Claimed that one small board behind a conduit channel screwed to the wall) was the problem, and denied any responsibility for cleaning up the wet floor until pressured. DON'T expect any customer service from them - the responses have been non-existent or quite rude.

Great quality product, exactly as shown, good value for money.

Great follow up and excellent customer service, will shop more for future needs

A big thank you to Stephen Armstrong and the team at Regency Albury. We are very happy with the new shower screen they installed. Prompt and friendly service and good advice. Highly recommended.

Excellent customer service and friendly staff at the warehouse. Issues were resolved quickly and easily at reasonable cost. Very satisfied.

Excellent customer service on the chat line on their website. It was good to actually speak to a real person and not an AI Bot. The assistant went above and beyond to help me and get free fast delivery. Would highly recommend the company.

Purchased product arrived after 2 months damaged and unusable. Couldn't return as i didn't notice until too late. Luckily they had replacement parts… Read more

so had to purchase them for the product to work. Poor communication initially, but prompt with working through purchasing extra parts. Poor quality control perhaps.

I ordered a non slip Shower mat. I had never used a mat before,first time last night I was very secure With moving and washing myself. I also asked about taking care of the mat received an answer same day very impressed. Cheers Dara

I’ve written a review twice on their website and it’s not been published. We bought a diamond shower from them that leaks every time it’s used. We’ve… Read more

even put a plastic strip on the bottom of the door, this only limits the amount of water that escapes. We’ve added drops of clear silicone to the grout and tiles on the floor to try and create a barrier, however the bathmat is soaked every time we use the shower.

Everything we purchased for our bathroom was from the recommendations of staff in store.

Outstanding customer service! Really appreciate the responsiveness of the team. Thanks Melissa, Delai and Ellie! You guys are the best.

Items purchased-Ottie Archie arched LED mirror cabinet, castano taps/shower head, vanity top/floating cabinet, 1400 corner bath, tornado rimless… Read more

toilet, Radiant vertical heated towel rails. Stumbled on The Castano clearance outlet by chance & I'm so glad I did! Pete & Russell were knowledgable, engaged & patient right from the purchase stage all the way through to last min exchanges/ ordering & questions during the bathroom installation. The products available were excellent quality with a wide range of items available for any budget. Highly recommend them for a one-stop shop for future projects!

Excellent shower screen with beautiful fittings at fair price. Highly recommend.

I ordered a custom vanity online and couldn’t be happier! There were so many colours and styles to choose from, and the one I picked arrived exactly… Read more

as shown—perfect match. It took about a month to deliver since it was custom-made, but honestly, it was worth the wait.

Before delivery, Donna from the team called to confirm the arrival date and walked me through the process. She even followed up afterward to make sure I was happy with everything. The sales team was friendly, and the delivery guy was great too. Highly recommend!

Useless Warranty on a Fraudulent Product – When my ACS Engineered Stone bath was found to have multiple cracking just prior to installation I called the ACS Sales to see if they had another.… Read more

They did and it could be delivered within 3 days. I made a warranty claim and after multiple statements and photo's ACS agreed to replace the damaged bath some 5 weeks later.

This warranty came at a cost to me of $960 being for the return and replacement delivery. The Bath had to be returned, it was said, so that they could check to see if I had done anything that had caused the multiple cracks and also it was said, so I couldn't do anything with it. It sounds ridiculous I know, but that was straight from the ACS Director.

By the time the replacement was available the bathroom was finished, with the building contractor already installing another bath that was locally available. I had also discovered, in the painful back and forwards warranty process ACS had put me through, that the engineered stone bath was significantly different than the manufacturers specification sheet, with it being only 75KG of the specified 120KG.

I asked to be refunded and told ACS to pick up the bath if they wanted it back.

ACS management refused to refund and refuted the bath was not a different weight to specified (even tried to say the spec sheet just had a typo). And indicated that I had probably just incorrectly weighed the bath. ACS was invited to inspect the bath, which they declined.

I had little option but to take the bath to a public weighbridge. After providing the tare weight from the weighbridge to ACS there has been no response to my emails. Evidence suggest that the Engineered Stone Bath is a fake.

ACS Designer Bathrooms will do whatever it takes to keep your money when things are wrong with your product. Avoid them and find a reputable supplier.

Don't use if you want your purchase in a hurry, or even if you just want to know how long it should take. This is now the third and final purchase… Read more

from this company and I keep tell myself I should have learnt the lesson. And don't expect an answer to any of your questions from their support team, they never actually answer your questions, in fact after 5 emails they just would not answer a single question I asked. Will not be purchasing anything from them in the future because I just don't know when it should arrive and nor do they apparently.

Doesn’t fit – Euro frameless shower screen purchased from Bunnings - the unit simply doesn’t fit and door won’t close. Screen overhangs the base making it useless … Read more

Bathroom fitter of 30 year’s experience can’t make it work and entire bathroom has been designed around this clearly faulty product. Manufacturer refuses to engage arguing they are a wholesaler not a retailer. I am heading towards a breakdown

My order #70420 wasn’t delivered. No tracking or shipment order shown. After 12 days there’s nothing, no notification was sent. I have paid for shipment insurance and again no response. A very unreliable company and possibly a scam .

About ten years ago, I bought a custom entertainment bench from the team and this year I went back to them for a sink/vanity for my bathroom reno. I… Read more

had a few customisations on the length that they were able to accommodate easily. I choose the Karla Semi-recessed which was great for my smaller downstairs bathroom. Once again so happy with the outcome.

Perfection!! – This here is 1 of many orders that i have ordered through Lyla Lu. Have ordered off her for almost 3 years now and have never been disappointed. Thank you Lyla Lu xo

Brought expensive tapware - after only 2.5 years of use all the coating flaked off … I grew up with Methven Taps which used to last forever. Sadly the old NZ quality brand no longer exists. Avoid.

STAY AWAY!!!!! One Star is very generous for this company. The tiles do NOT look anything like the images on the website. False advertising and when… Read more

you read their terms and conditions it stated they are not responsible for inaccurate information on their website. The tiles were expensive but I was willing to pay for what I want - Opening the first box my first thought was: THIS IS THE UGLIEST TILES! The sample is one small bit of a tile that looks somewhat like the tile on the website but reality is very different. Every second tile looks different. They proudly advertise you can return if unhappy - but you have to pay for it and arrange it so really you don't get any money back. I ordered many tiles online and this was the worst experience ever!!

Hi I have been 2 years looking for a cartridge for my shower mixer thanks to strommons they found me one they were so helpful thank you carolyne

Yep avoid at all costs. Store Manager at Mornington Vic has no desire to be customer centric and there are far better options. Customer Care department is equally as dismissive.

Ordered the bidet spray last week and absolutely loved it. Great product and very happy with my purchase.

Great store, high quality bathroom products, highly recommended for everyone.

Bought the one stop shop dream, got a 23 week nightmare. I initially chose Oxford Bathrooms because I loved their "one-stop shop" business model.… Read more

Being able to pick all the fixtures and fittings in one place and have them handle the project management was exactly what I wanted—I thought I could just let them do the whole lot and not have to worry about a thing. Unfortunately, the reality has been the exact opposite. For the premium price they charge, I expected a managed service, but I have ended up acting as the unpaid project manager. Oxford Bathrooms quoted 6 to 8 weeks to complete Stage 1, yet it took a ridiculous 23 weeks. To make matters worse, we are still waiting for them to address several outstanding issues from that phase that have gone completely ignored. Every trade that has turned up had no clear brief; we had to personally walk them through the job and tell them what to do because there was zero direction from Oxford bathrooms. The only time they actually initiate communication is when they are chasing us for progress payments. When we have questions about the massive delays, we receive no response, but they manage to send through progress payment invoices with no problem. Even when the work has not been completed. We are now partway through Stage 2, and it has been four weeks since demolition with not a single trade attending the site. Save yourself the headache and the money: do not trust the "one-stop shop" sales pitch.

Absolutely love our new bathroom! We recently renovated our bathroom and chose several BelBagno pieces — including the freestanding bath and vanity.… Read more

The quality is fantastic, and everything feels really solid and well-made. The finish on the bath is smooth and luxurious, and the design fits perfectly with our minimalist aesthetic. Delivery was quicker than expected, and customer service at Reece Caringbah was super helpful when we had a few questions about installation. Highly recommend!

— Samantha L.

We purchased a Fienza Tallboy 1500mm Fingerpull with Kicker for the new bathroom. Not cheap for what it was but we expected a reasonable quality.… Read more

Picked it up at the warehouse, unpacked it, and what do you know, a "Carpentry Oxymoron". A big red sticker referring to quality control with a broken 3rd draw facia. Took over a week to get replacement, and wallah! A few chips for good measure. Pretty average quality control if you ask me, more like a factory second at a premium price.