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Melbourne Gas Group

Melbourne Gas Group

5.0 from 10 reviews · View Statistics

Reviews

5.0

10 reviews
4
(0)
3
(0)
2
(0)
1
(0)
  • Customer Service
    5.0 (7)
  • Timeliness
    5.0 (7)
  • Job Satisfaction
    5.0 (7)
  • Rates and Fees
    4.9 (7)
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Mick

MickGreater Melbourne (Outer), VIC

Ducted heater & Evaporative cooler service

published
Customer Service
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Excellent - Would Highly Recommend!

published

Highly recommend! Great customer service from start to finish and the report and pictures of the work carried out were excellent. Very happy with the pricing too. 5 Star Company!

Incentivised ReviewNo
1 comment
Melbourne Gas Group
Matthew H.Melbourne Gas Group
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Jana R.

Jana R.Greater Melbourne (Outer), VIC

Great service and company and went above and beyond

published

Amazing service and cleaning of the evaporative cooling which was very in depth. Great idea of photos being taken to get more of an understanding of the properties cooling and heating systems. Very knowledgeable and made sure we also had an understanding of the state of our systems. Can tell the company takes pride and has a passion with what they do.

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Melbourne Gas Group
Matthew H.Melbourne Gas Group
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Great company

published

Fantastic service, punctual and honest, and has a high standard of work. Very knowledgeable, and great reports on his work carried out, highly recommended for all your gas plumbing/aircon servicing.

Incentivised ReviewNo
1 comment
Melbourne Gas Group
Matthew H.Melbourne Gas Group
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Liz

LizGreater Melbourne (Metropolitan), VIC

No hot water lead to detecting gas leaks

published

Within a couple of hours of logging a call Matthew & Chloe arrived and promptly detected gas leaks which was the cause of no hot water.
They returned the next week, although busy, to investigate the problem. They were professional, friendly and appeared to understand what needed to be done.
The costs seemed on the high side but the problem needed urgent attention and my elderly father’s health was of paramount importance. I would recommend Melbourne Gas Group.

Incentivised ReviewNo
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Chamin

ChaminGreater Melbourne (Inner), VIC

Installing down pipes and connecting pipes to rainwater tank

published

Carried out following tasks
1. Very detailed quote for work need to be carried out.
2. Answered promptly any queries I had after the quoted
3. On time
4. Carried out the work professionally. And attention to detail was very good.

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Melbourne Gas Group
Matthew H.Melbourne Gas Group
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Jane

JaneGreater Melbourne (Outer), VIC

Excellent Customer Service

published

Servicing my evaporative cooling couldn't have been easier and so well priced. Matt was available when we needed him and really took the time to explain what he had done. The amazing report after our service was fantastic and we were able to see exactly what he had laid out for us. I would recommend him to anyone. And I have!!

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Melbourne Gas Group
Matthew H.Melbourne Gas Group

Hello Jane,

Thanks for the kind review. I am glad you were happy with our service. Thank you for recommending us- we really appreciate it!

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Paul Y.

Paul Y.Greater Melbourne (Outer), VIC

  • Verified customer

Excellent support and service!

published

Matt was very consultative throughout, the work was done efficiently and well. The reports he provided upon completion were detailed and informative, I would highly recommend him and the company to anyone looking for a service, he goes above and beyond. In fact, we're getting him back to do some additional stuff!

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Melbourne Gas Group
Matthew H.Melbourne Gas Group
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Gabrielle Patten

Gabrielle PattenGreater Melbourne (Inner), VIC

Five star service!!!! Highly Recommend!!!

published

from the moment I called Matt needing help, he was onto the job straight away, his attention to detail in his reports and genuine care for his customer shines through.
I even needed to call Matt outside work hours and went above and beyond, to ensure my family home was safe with no more gas leaks.
Would recommend him without hesitation.

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Melbourne Gas Group
Matthew H.Melbourne Gas Group
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Jenni

JenniGreater Melbourne (Inner), VIC

  • 2 reviews
  • Verified customer

Above and Beyond Absolute

published
Customer Service
Timeliness
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1 comment
Melbourne Gas Group
Matthew H.Melbourne Gas Group
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