Ducted heater & Evaporative cooler service
Thankyou for your awsome service today
and also thanks for reparing the broken tile you noticed & letting me know about the condition of our tired old Roof.
Service was top notch mate, were very happy we can use our heater now,we've held off on using it because we'd rather an expert look at it before firing it up.
Once again thankyou very much, and we will see you again for our next service in 2 years.
Excellent - Would Highly Recommend!
Highly recommend! Great customer service from start to finish and the report and pictures of the work carried out were excellent. Very happy with the pricing too. 5 Star Company!
Great service and company and went above and beyond
Amazing service and cleaning of the evaporative cooling which was very in depth. Great idea of photos being taken to get more of an understanding of the properties cooling and heating systems. Very knowledgeable and made sure we also had an understanding of the state of our systems. Can tell the company takes pride and has a passion with what they do.
Fantastic service, punctual and honest, and has a high standard of work. Very knowledgeable, and great reports on his work carried out, highly recommended for all your gas plumbing/aircon servicing.
No hot water lead to detecting gas leaks
Within a couple of hours of logging a call Matthew & Chloe arrived and promptly detected gas leaks which was the cause of no hot water.
They returned the next week, although busy, to investigate the problem. They were professional, friendly and appeared to understand what needed to be done.
The costs seemed on the high side but the problem needed urgent attention and my elderly father’s health was of paramount importance. I would recommend Melbourne Gas Group.
Installing down pipes and connecting pipes to rainwater tank
Carried out following tasks
1. Very detailed quote for work need to be carried out.
2. Answered promptly any queries I had after the quoted
3. On time
4. Carried out the work professionally. And attention to detail was very good.
Excellent Customer Service
Servicing my evaporative cooling couldn't have been easier and so well priced. Matt was available when we needed him and really took the time to explain what he had done. The amazing report after our service was fantastic and we were able to see exactly what he had laid out for us. I would recommend him to anyone. And I have!!
- Verified customer
Excellent support and service!
Matt was very consultative throughout, the work was done efficiently and well. The reports he provided upon completion were detailed and informative, I would highly recommend him and the company to anyone looking for a service, he goes above and beyond. In fact, we're getting him back to do some additional stuff!
Five star service!!!! Highly Recommend!!!
from the moment I called Matt needing help, he was onto the job straight away, his attention to detail in his reports and genuine care for his customer shines through.
I even needed to call Matt outside work hours and went above and beyond, to ensure my family home was safe with no more gas leaks.
Would recommend him without hesitation.
- Verified customer
Above and Beyond Absolute
Never used the Grey Army before but had a massive/overhaul gas plumbing job that required an expert and I have to say I got one In Matthew ( Melbourne gas). Every aspect was addressed from the replacement and removal of the old systems including detachment from roof of old solar unit,, inputting the new instant hot water system down to and including installation and replacement of old galvanized pipes too new copper pipes through network under the house to gas meter via all services. Matthew and his apprentice were Honest and polite well geare...d and kept me in the picture as to where and what they were doing. 10 hours later the job was completed to specification including the certificate of compliance. They were extremely hard working and never stopped till the job was done. rare hard to find. I am extremely happy with the job.
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