Washing Machines Buying Guide
Our buying guide will explain which type of washing machine would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
There was a small leak but found out it was just the hose. Asked for a new one and they sent it out straight away without question. So really appreciate the customer service provided. Machine is solid and not noisy and although priced a little higher than it's competitors, it's worth
Purchased in March 2018.
White mouldy stains upon unboxing
This machine was delivered today to replace an ASKO and upon unboxing i noted white spots all around the rubber on the door and water marks. The Joyce Mayne floor manager says as per Miele this is NORMAL and that white marks are calcium deposits that ALL Miele machines have from being factory tested. I would like to know if other people have had similar experience or are we being blatantly lied to? We live in hot humid climate which means this could be persistent issue.
I have had ASKO, Fisher & Paykel etc washing machines in past and have never once noted this issue.
The spin cycle leaves the wash load dripping wet which apparently is due to incorrect installation and being fixed.
Not impressed thus far on Day 1.
Over rated over-complicated and disappointing
I had a Bosch front loader for many years that served me well but was getting a bit small for our family. When we moved states, we decided to splash out on a Miele washer/dryer combo. What a disappointment. This is a review for the washer but the dryer is equally disappointing - Blankets and sheets will come out tied up in a tight ball. On the washer:
Firstly, Twin Dos is a complete waste of time. Modern enzymatic detergents like Bio Zet are far superior. Twin dos does not get clothes very clean, and if you use it on the machine's default temperature settings will completely release colours in a mixed load, making any patch of white (for example the waist band around your undies, or white stripes in a dark top) come out pink or grey-blue.
And don't dare even thinking about committing the cardinal sin of washing whites and coloureds together. While this never gave us a problem using the Bosch washer on a 40C setting using Bio Zet, it is most certaily VERBOTEN! using a Miele with Twin Dos.
The machine is very annoying if you elect not to use the Twin Dos detergent and demands that you run Twin Dos every few cycles or do "maintenance". It is a very demanding machine - for example, when a load is finished, it beeps incessantly until you come and press "stop".
I also feel like I have paid for a heap of features I'll never use, like wifi connect -what's the point? I have to physically load and unload the thing, so being able to operate it via wifi is a complete gimick. And seriously, how often are you going to use the waterproofing function?
Finally, the shortest cycle is 1 hour 47 mins. Which is far too long. The old Bosch used to do a perfectly good wash in 57 mins.
I'd prefer a machine that was simple, not demanding, and just did a decent job of washing without destroying my colours.
On the plus side, it is very quiet.
I think I'll just be selling it and the dryer and buy Bosch or Siemens (which would have been half the price).
Unbelieveable! the best washing machine we have ever had
We were hesitant to spend a lot of money on a Miele washing machine, but now after 5 years we have no regrets!
This washing machine has been outstanding, we have not had any issues.
The Sales people at Miele are very knowledgeable and helpful, this is our first Miele purchase and we would recommend Miele to anyone.
Our washing machine as the automatic dos system (Washing detergent) and 12 months ago i was playing with the settings (not know what i was doing) and i accidentally turned the dos system off.
After 12 months i thought that it was strange that we were not using any detergent so i investigated and realized that i turned it off.
Int he 12 months when we were not using any washing detergent we did not realize as our clothes came out clean and smelling fresh - That is a credit to the quality of Miele, we washed our clothes for 12 months with no detergent and there was no issues everything came out clean and smelling fresh.
The wash times are not too long and the machine is very quiet, it sits in our European laundry in our living room and we do not hear it.
If you are looking for quality then this is the brand your looking for.
There was a mix up with the delivery and we did not get our sacker kit for our dryer so it could be mounted on top of the washer, But Miele refunded our deposit and gave us some products for our inconvenience.
Miele's customer service is outstanding, as a first time Miele customer they took the time to make us feel welcome and explained the complete range and the benefits of each model, you do not get customer service like this anymore
Exceptional Washing amachine
Having a family of 4, which includes 2 children under 6, you know any machine will get truly tested when it comes to food and dirt stains.
I did a lot of research, including referencing choice for their summation of reviews. I have to say that this machine is as hoped!
I have never owned a Miele before, and my experience is in comparison to my Bosch machine prior.
Clothes never have come out so clean, towels in hot water temperature come out so fresh - I also have the Miele dryer to finish the job here as well!.
The multitude of settings are ample for all household needs, the delicate cycle is delicate, but cleans thoroughly.
Patience is needed for the cycles, yet no doubt there is a reason why they take their time when you get perfection. Also the machine is really quite.
The honeycomb drum is gentle and seems to deliver on its promises.
I invested a lot of money in buying this with the dryer and I have to say I don’t have any regrets so far.
Have to say it is one of my favourite purchases.
BTW - this my first review ever, so you can tell I love this machine
Great Brand, a few small changes needed.
The Miele W1 WCI670 has a great brand reputation, however I feel the washing machine itself has a few small improvements which would make it a great brand and excellent machine. A family of 4 very active people, we have a large amount of clothes that need to go through the machine. The express cycle, has 2 options 20mins or30mins which is great for a quick wash. However 20mins, just does not give a good overall wash and the clothes appear dull. The 30mins I feel is just that little bit better in the clothes being cleaner but I feel it should be maybe 15mins longer. It has a large barrel which is great but this can also lead to overfilling. I do however like the delicate cycle, great as you can pick the spin speed. You can also program the temperature, however once again the cycle times seem a little off too long. I also found to clean the machine a little difficult, the seal in the opening where the door closes has a trap which collects water and overtime mould. Overall I was pretty satisfied with the Miele, I was expecting a little more due to the brand rep.
Purchased in December 2018.
Great Washing Machine
Washing for me and my roommate has never been easier. My work and rugby clothes, his tradie vests and heavy duty pants, nothing is too much for this washing machine. I'm extremely satisfied with the multitude of settings the machine has to offer. The ability to make each wash unique in terms of cycle, time, water temperature is why I love this machine so much. My muddy and white rugby shorts have never been easier to clean!
Purchased in June 2019 for $350.00.
One of the best washing machines out there
I love all the different settings and functions on this machine, clothes have stayed in good quality and it doesn't use an excessive amount of water either so you don't have to worry as much about huge water bills.
Perfect in soo many ways
Love how cloths comes soo clean and doesn’t need lots of time to dry
I’ve been using the express wash allot spicealy for school uniforms when need to be quick wash before the evening it takes only 20 min :)
It’s amazing and soo easy to use plus soo happy with how easy to clean the selcone inside
Doesn’t need match work :)
great time saving wash
washes clean and untangled,alll different cycles the wooden cycle A1,the 20 minute cycle is also great and time saving,,,love the 90 hot wash for sheets and towels, and the controls are easy to see
Purchased in February 2018 for $1,100.00.
Miele: there is no better
Miele goes and goes. The quality overall is solid. Their slogan (there is no better) is definately true for their washing machines. The W1 is the second machine we got, and is a definate upgrade on getting cleaner cloths and quietness. Their drum design seems well advanced. Our first Miele lasted 15 years without any problems. The W1 already got us 9 years of pleasure without any hick ups. Good points are: solid build with quality components, easy to programme, frugal on water, quite. Not so good are: hard to stop a wash cycle for a forgotten sock, pricey.
Excellent washing machine
Washing for a family of three including school uniforms, quilt covers, sheets, towels, denim and synthetic fabrics. Fabulous results and no musty smell. Range of washing cycles and options to cover all household washable items. Great capacity and can be adapted for heavily soiled items such as sports uniforms.
Excellent, very quiet
Had a new car smell when it was delivered. You could smell the quality of this German appliance. All controls are good quality, and door hinges sturdy.
It is very quiet compared to the previous machine, and has many options and settings. The screen is touch operated, and so far it has done everything that it has said it would.
Only omission is a chime at the end of the wash cycle. Given the quality of the machine the chime is not missed at all. Particularly given delay start of the cycle is a feature, we normally set the machine to finish when convenient for us.
Clothes very clean. Everyone is happy.
Perfect machine and lifetime user-friendly quality functionality and silent too
Extremely satisfactory and amazing low running cost. Absolute machine we have been using it since a while. It's does perform as new. Once invested and even next generation might use it too
I purchased this machine based on the Harvey Norman salesperson recommendation. I have had the machine 2 yrs 5 months just out of warranty. The machine has started making a squeaking sound and a clunk. Now the machine is coming up with an error code F0063. I paid approximately $1800 for this machine as I thought Miele were good, big mistake! I haven't even used the machine that often as I kept my LG front loader which I have had for over 12 years to do the smaller loads. I wouldn't recommend this machine based on our experience. When you pay this amount of money you expect the product to last longer than 2years and three months!
I bought my washing machine a week ago and it was great for the first few washes but now it has starting putting grease marks on my white sheets and a new jumper........not happy. I will ring on Monday and I am hoping it will be rectified ASAP as I have a houseful of grandies and can’t do without my machine.
My favourite household item
Best machine ive ever come across.
Convenience of auto dispensing cartridges at the bottom of machine which weigh my clothes and dispense accordingly, combimed with options to select whether my load is coloured or whites, how soiled it is as wrll as adding short option, prewashing etc, and having the machone eo everything for me. Im amazed at how perfect this washer is. Clothes are washed perfectly everything, My whites are whiter, coloureds are perfect. Touch screen and easy to use, even for someone who isnt very tech savy. Silks and wollens program are so soft that even dry clean only clothes come out immaculate with no damage done. Cant express enough how great this washer is. Ive been a Miele customer for years and the service team are amazing even if out of warranty as they have a plege on many parts. Had my drum replaced for free on my last 8 yr old washer that was out of warranty as their promise is a mim 12 year life on the drum. Amazing product and amazing brand.
Great product WDD030
Bought this washing machine a month ago. This is my first Miele washing machine and so far I’m very pleased with this product. It has plenty of programs with good flexibility of cycle run times. It’s very efficient and is quiet to use. The thing I notice most over my last washing machine is that the Miele is so well balanced, and does not appear to be working hard on the wash programs or spin cycles. Great quality product and I would recommend this model.
Purchased in May 2019.
Miele No Longer A 'premium' Or Reliable Brand
Please do not send me technical questions! I have posted a review complaining about this product and am not employed by miele.
We are incensed and dismayed that we purchased this machine ($2599) believing that it was a 'premium product' and as such would last longer than 2.5 years and not cost a third of its original purchase price to fix. Miele is no longer a premium product and as they move to the 'digital transformation' of their products to quote their marketing hype be weary as this 'transformation' is fraught with major problems and expense for the consumer. I told this story to friends of ours who also own a Miele washing machine and they immediately asked if it was the electronic board - they've had to replace theirs twice! The part that needs replacing in our machine is the electronic control board which costs $498 plus labour plus the call out fee which we've already paid of $160. We will dispose of the Miele and replace it with a less 'premium' brand and my guess is we'll probably get longer than 2.5 years operation out of it.
BEST WASHING MACHINE EVER.
We are so happy to have purchased a good if not the best washing machine we've had so far.It's not just a washing machine based on the GOOD PRICE BUT ALSO THE QUALITY,THE PERFORMANCE...AND PEACE OF MIND. The MIELE WDD030 8KG is very energy efficient and silent and easy to operate with a two year warranty. It was recommended to us by our repairer Tony Hutt from "AT YOUR SERVICE REPAIRS" in Narre Warren in Melbourne who knows everything about this brand and we are so happy that we trusted his knowledge about MIELE.It is such a good buy and a trusted brand.
When our appliance was delivered...we received a phone call from Miele notifying us of the time of delivery.I also received a message and a tracking link specifying the journey the delivery truck was at.As it specified the 14 mins to arrive and it did.The packaging and the safe manner that it was unpacked and installed and Paul from Miele has been so helpful and he explained clearly all the functions and answered all the questions as this model is an electronic one.
We thank Miele for the high standard of service as we are aware tat we are dealing direct with the manufacturer so the after sales service is guaranteed.Thanks MIELE. Joseph.P Hampton Park ,Melbourne
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