My machine isn't even 6months old. The sour smell the TwinDos system has left on my clothes and infiltrated through any item folded or hanging next to it is irrecoverable. Vinegar/bicarb/60degree does not work. I have spent over $2,200 SO FAR replacing clothes and linen. The dryer is also damaged with the smell. I am now without a washing machine or dryer as I refuse to damage more items. And I'm still waiting for a result from Miele.

After paid $179 service fee, container 1 (deteegent) is still not detected. Ordered 6month worth detergent now i cannot use it at all. Not worth the money. Should order a standard washing machine. My old LG one is working much better.

Absolutely furious . Have been allocated a technician visit for $179 cost. Unable to set the twin dos system.Have followed all the instructions. Machine 9 weeks old. Will trade in for another BRAND as soon as possible.

I have a number of Miele devices and am generally quite happy with them. This washing machine however performs worse than any prior washing machine I've owned. Within months it produced a sour smell on my clothes, first time I've ever experienced this (am trying the vinegar solution now). It is the worst machine I've owned regarding the removal of (minimal) cat hair.

After decades of machines bouncing around, smelling foul and having assorted problem we lashed out and bought a Miele. Calm, you hardly know its on; water efficient, we are on tanks; and does a perfect job. Worth paying the extra for a quality machine.

We purchased the model 3 weeks ago and after only 2 cotton washes, we went to use it a third time and the entire screen is non responsive! We can use the dial to turn the machine to cotton but then can’t select the RPM, temperature, colours/whites or even start the machine! Very frustrated! To add to this, the machine is also leaking underneath! We called the service team and were read out the terms and conditions explaining we would have to pay if this wasn’t a manufacturing issue (how could it not be?) and then were given a service date 2 weeks away! Ridiculous!

Purchased this appliance three months ago and couldn’t be more satisfied with its performance.Simple to operate with very easy instructions on use.Nice features and many wash settings to choose from. Very happy.

I purchased a brand new machine from Harvey Norman, Alexandria. I used it once and it worked fine. I rang Miele Product Expert this morning. They did not have information on the model that has a dial rather than a START button. Promised to call me back but I had to call them back. Was read the "riot act" about me being responsible if the job does not come under warranty (why would it not???). The first available appointment for a technician is not until 17th April. This is not at all an impressive record. i have owned Miele washing machines all my life and now in my 70's I am not at all happy to find that a new machine does not work. I paid for professional instalment through Miele/HN. Hence my one star rating.

This machine is a bit noisy but it gives a good wash on gentle normal and heavy duty cycles No problems with it and the price was good as I got it at 40% off

Have owned Miele washers for 17 years and have been so happy with them. Even bought one for my parents and one for our daughter. Now with our 3 months old machine-touch pad has stopped working. 1 service call failed to fix problem. We just wanted a well built machine that works, no need for the fancy touch pads and mobile connections. Miele has agreed to replace it. Still German made but not made the way they used to.

Purchased 2 years ago on sale from Miele and option of half price dryer included which I also purchased.
Lots of wash options but love the 20 minute cycle or woolen cycles, Note some cycles very long so do not use them.
This is my second Miele washer and I would not purchase another brand

Do all my washing but not doonas. The features are great. Machine washes clothes well particularly delicates. Cyles cab be a little long on some. Uses very little washing powder for good results.

I have washed Bedding - all kinds of dress - business & casual shirts - Jeans & Yakka workwear many times over the years'

My family originally purchased this matching for our Mother in approx in 2007 - as it is the same model & type owned by my brother previous to that - his machine and ours have been steadily and reliably continuing to working well for us collectively the whole time we have had them'

A well-built product that continues to work well through time, I happily recommend this brand & product.

This is a review of the second machine, the first one leaked water everywhere, the twin dos stopped working and it was replaced under warranty after we had it for three weeks. New machine came today and its already throwing fault codes... its ok when it works, quiet, etc, but not that nice that i want to deal with it never quite working correctly. Never buying Miele again, our $600 LG washer lasted us 7 years and we never had an issue with it...

Quite unreliable. We had serviced this washing machine twice in the past 2 years. The technician came today again and did not locate any issue re our "waterproof fault" error but it is almost certain the issue will reoccur soon in 1 or 2 weeks.
Simply imagine paying for a supposedly premium washing machine, but you have to doubt if it would complete the most basic express cycle?

Miele it best machine from all machines in the market clothes come so clean and you don’t have to worry about anything just perfect everything very quiet you won’t regret to buy one