Expensive, is it worth it?
Have it for three years approximately. The biggest issue was smelly laundry after the cycle.
The amount of Twin dos liquid was decreased by the serviceman who initially installed machine. The hardness in this area (Brisbane North) is over 200 in German scale. I have to measured it as my expresso machine had some issues. Increased the amount of liquid and get better results, what makes Miele liquid very expensive to use, now it is 50ml for the wash. Have to clean machine as per instruction and keep it open. The software part of the machine is no...
Purchased in December 2017 for A$2,300.00.
Best machines on the market
I’ve had 2 of these machines and always been the best we have bought. Other brands are just playing catch up thank you Miele for a quality product , rare to find today
Purchased in November 2019.
I have had a Meile washer for many years, passed on to my daughter, still going strong, upgraded to this model, works fine, however my only fault with it is; it can not RINSE only.
Not super reliable
Would be great if it was more reliiable. A lot more service calls than my old F&P which was half its price. Washes well, dos is a different type of feature
Terrible smell in machine since first use. Can't get rid of it.
Problems from first few weeks of using it. A smell that ruins our clothes. I have to repeatedly wash clothes to try and remove smell or throw them away. Smell has never gone away. Wish I never bought the machine as fobbed off from my first complaint. Not my only Miele product but this has ruined my Miele experience and would never buy again. No tough washes in 1 adult 2 teenage kid household. Carrying out cleaning/hygiene wash at least once every 2 weeks. This includes special cleaning detergent. Miele never solved any of my complaints nor re...corded them even though I asked them to. Now my 2 year warranty has expired. I have tried everything they asked and more. I had different reps repeatedly telling me what I should try. Same thing over and over. I finally agreed to get A service call. As soon as he got here he said he couldn't help me Why did Miele advise me to get a service call? Waste of $179 and whole day off work waiting for technician. This system needs the extra warranty if thinking of still buying it . I have a cheap one for sale.
Purchased in September 2016.
It is the best ever i always use it it has no problems and is amazingIt is the best washing machine ever
It is the best ever i always use it it has no problems and is amazingIt is the best washing machine ever i always use it it has no problems and is amazing
The reviewer stated that an incentive was offered for this review
One of the best washing machines out there
I love all the different settings and functions on this machine, clothes have stayed in good quality and it doesn't use an excessive amount of water either so you don't have to worry as much about huge water bills.
The reviewer stated that an incentive was offered for this review
Perfect machine and lifetime user-friendly quality functionality and silent too
Extremely satisfactory and amazing low running cost. Absolute machine we have been using it since a while. It's does perform as new. Once invested and even next generation might use it too
Great functions. Installed the new one and took away the old one at no extra cost. The "sanitize" function is a game changer.Does a great job. I LOVE this washer & have had no problem so far!! A large-capacity front loader with all the bells and whistles we'll ever need. Solid construction.
Best EWash Around
I love the machine, slo very quiet, washes better than anything I have had before.
Cleans the clothes brilliantly without doing any harm whatsoever
Had many machines over the years this one is by far the best. Except for when it beeps to let you know wash is over you wouldn't know it was even go9ing
Don't waste your money! Endless faults and issues.
I purchased his washing machine as it is a high and premium product from a reputable manufacturer however I have had endless errors and fault with the product, the twin dose Fails constantly I can’t even use it anymore the wash liquid cartridges do not expel fluid the machine cannot expel liquid from the canisters causing the canister to squash inwards.
Wash liquid is not a very good quality even general stains don’t come out easily neededing to mostly needing to rewashed and the whole idea of the cartridge system is useless not to mention ...quite costly to buy. Most of the time clothing does not even washed thoroughly regardless of the products used to remove general stains. Machine comes up with errors constantly. I cannot use most of the functions I'm restricted to one or two otherwise the machine does not operate.
Worst Machine Ever do not buy!
I purchased this to replace my older Miele, I was so disappointed. Build Quality compared to my old machine was very disappointing, what’s the machine has a good range of programs the machine was noisy from the start rattled every time it’s done. Called a Miele engineer who advised the machine should be running full at all times and this would stop the rattle never heard such rubbish in all my life. I also purchased the tumble dryer to match the machine this did nothing but tangle the clothes so badly. I contacted a online thankfully they took...them back and I went to AEG instead. I contacted Miele who were less than helpful advising me to lengthen the programs on the tumble dryer and this would solve the problem which I totally disagree with in my opinion I would never buy another Miele product after-care is shoddy beyond comprehension.
Not a good product
The washing machine was faulty from the start, the drum was hanging on some faulty springs so every time the machine spun it would hit the sides and make a horrible banging sound. Called Miele technicians to come and fix it multiple times, with no success. Then other things started going wrong so we requested a replacement. The replacement is now only 6 months old and has had errors F0220, F0213, F0212, F0211, which are all related to the DOS unit. Apparently the sensor part is crappy and needs replacing, so weeks of no DOS use and technician c...omes out to fix it and he's here for half a day, only for the error to return a few days later. Called Miele and apparently they have to order a part from Germany and will take several weeks. No thanks, asked for a full refund and buying a non European brand this time!
Excellent washing machine, saves money in the long run!
I got this machine because clothing is so cheaply made these days ... I've got to make it last the distance!
These machines are incredible; the last one lasted 11 years.
It washes consistently well, rarely does anything come out dirty. I like the wool wash & the little cartridges you can buy separately, wool smells amazing when it comes out.
I also purchased the WMV960 WPS PWash&TDos XL Tronic for work (clinic towels etc). This has a 30 min function on it, just like the top of the range one purchased 11 years earlier; this is missing on t...
I love Miele and this washing machine is no exception. I would strongly recommend buying Miele if you are in the market for an appliance. Saves water per washing cycle and comes with multiple options for washing. Also a great comoact size and looks wise is smart and sleek looking making a perfect fit fot my laundry.
This is good
Not often is a brand actually mean something, all of it's made with the same components, in the same massive factory in China. Had some problems with the machine and was really happy with Miele and their response, problem sorted and machine running like a dream. Was a good ending
Great wash& Spin
I was elated to find a washing machine that washes well and spins dry my clothes so well that clothes almost come out dry! What a time saver in the drying process. The machine has lots of choices for cycles and you can adjust how long it takes to complete the cycle. There is a limit though.It is a little noisy in the final spin cycle but fairly silent otherwise.
Fit for purpose - just
The main idea was space saving so this front loader looked the best. We have had top loaders all our life with no problems. but due to space...Unfortunately this top loader is not able to get the clothes the 'bright white' we are used to - not sure about others.
Clothes like brand new!
Very easy to operate by selecting the buttons for certain cycles
Washes your clothes brilliantly and a gentle spin
Very quiet when operating the machine a must buy for people who value your clothing
Excellant for getting stains out of clothing on a gentle cycle and great for woollens
See for yourself
so far, so good
Recently my Miele novotronic W830 finally died after 20 years, it was a great machine and lasted very well considering I have 5 children and wash at least twice a day. I purchased the new twin dos/ cap dos machine relying on the past performance of my last machine, and so far so good. I like the new features , it washes the clothes very well, its easy to use. It is a little loud in the spin cycle but nothing I cant live with.
Questions & Answers
Twindos alert keeps coming on to run a maintenance programme.To which I have done already.
My washing doesn't smell nice as if the twindos is not dispensing. any ideas?
Hi Louise, thank you for your question. The TwinDos maintenance must be conducted with filled containers.
It can also be done with empty containers filled with water, see user manual. Otherwise a service call may be required to fix this error.
Also is it possible the alert is related to a Hygiene info error message?
In order to prevent bacteria and unpleasant odours building up in the machine, run the Clean Machine programme using a Miele recommended cleaner or small amount of washing machine powder. Drum must be empty for this maintenance run, see user manual. Periodically using a programme with a 90degC setting is also a good way to clean the drum and stop any smells.
Please contact us on 1300 464 353 or leave an enquiry via https://www.miele.com.au/domestic/contact-us-3073.htm and our team can assist you as soon as possible. Kind regards, Shane.
*Note, the above contact information is for Miele Australia only. To contact New Zealand please call 0800 464 353 or leave an enquiry via https://www.miele.co.nz/domestic/contact-us-3071.htm .
When you replace the cartridges do you need to reset the twin dos or does it do it automatically.
Hey there, I am having an issue with the maintenance cycle of twindos for compartment 1. In accordance to the instructions, I have filled a container with water, but it keeps saying "insufficient cleaning agent". I tried filling it partially, filling it to the top, restarted the process at least 10 times - still the same message. Meanwhile it went smoothly with compartment 2 from the very first try. Do you have any suggestions?
Hi, we are unable to answer this question. Please contact us on 1300 464 353 or book a service call using https://www.servicebooking.miele.com.au . Kind regards, Joel.
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