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A difficult process
We decided to go with Cam at mineral pools because we wanted a quality mineral pool.
During the build we had quite a few hiccups along the way such as a broken glass and blind by the pool builders which was dealt with promptly.
The positives are that we love our pool design and the pool itself however when the pool was being sprayed with the pebbles mixture, Cams subcontractor who did this (during the process) has scratched a few of the coping tiles and also there is overspray on our pool lights of the white mixture. There is also overspr...ay of the white mixture on our pool glass fencing. This is still there and has not been dealt with which is disappointing. The pool was also handed over with mud all over the coping tiles and surrounding decking from the builders which was really disappointing. We also chose the maytronics ozone system and its leaving ugly brown marks all over the white pebble mixture around the outlets and (according to the Rhode pool guy Cam organised) this is due to the ozone system. The Rhode pool guy said that Can puts a treatment in or around the pebbles to counteract this however Cam told us he he wouldn’t do this. We don’t understand why if he did this for his other clients. We also purchased the maytronics automatic ph dosing system and this beeps constantly as the ph levels have been up and down since the pool was set up and it has a light that signals that the pool salts are low and this has consistently been on since the pool was set up. We thought that the pool would be handed over with correct levels however we still can’t achieve this even with the automatic ph dosing system, and we also have an automatic pool leveller as well.
Our pool was completed this week. Throughout the build process the communication from the Mineral Pools team was fantastic. The look and finish of the pool they have delivered has really exceeded our expectations, we are so happy with it. They stayed within the quote, all of the trades that arrived to work on the pool were great, they always left the site tidy. I would really recommend these guys.
Professional Pool Builders
As first time Pool owners we were extremely impressed with the professionalism and planning that Cameron was able to offer us from Mineral Pools.
Cameron & staff assisted and guided us through the entire process from concept to completion.
We spoke to many of the major Pool builders in North Brisbane, but Camerons knowledge and track record is second to none, hence us choosing Mineral Pools Queensland to build our dream pool.
Throughout the build from the initial layout, dig, tiling etc nothing was a bother to any of the Mineral Pool staff as t...
One of the best pool builders in Queensland
Thank you team mineral pools for Building us such a great pool your Knowledge is outstanding workmanship and attention to detail is excellent I would not hesitate in recommending anyone who is putting in a pool thanks team mineral pools
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Super Professional Team
We were so happy that we chose Cam and his team at Mineral Pools Qld over 3 other quotes to build our pool. We hadn't built an in ground pool before and were a bit nervous about what was involved. Cam reassured us at every stage and we were totally impressed by the streamlined and professional approach of Cam, Brendan, Kate and their team. The timeline was smooth, efficient and all trades turned up when they were supposed to and worked really hard to achieve a great result for us.
Building a pool was a big ticket item for us and we totally fee...
Great Pool Builder!
From the start Cameron instilled great confidence in what seemed like a daunting process. From the 7 or so quotes we received Cameron was the only pool builder to sit down with us and go through the whole process and all the products he uses. He not only listened to what we had in mind but he made some very helpful suggestions on how to best use our space.
The Build process was organized meticulously, products for each step arrived just in time for the contractors to use the next day. Cameron or Brendan were present at every major step oversee...ing workers and contractors making sure everything ran seamlessly. At all other times, although Cameron was always busy, his response to any questions or worries we had were always prompt and reassuring. I encourage everyone to at least get Mineral pools around for a quote. Cameron delivers a fantastic initial sale of his product but most importantly the business was able to deliver that same service through the entire build.
We love our new pool
Thanks to cam and the team made the build enjoyable. They use the best trades and latest products. My only issue was completing the landscaping to keep up with the build. I you talk to cam before you talk to anyone else
Professional, reliable & knowledgeable service. Highly recommend!
Mineral Pools QLD are a fantastic company. They have a high level of customer service, they’re friendly and informative.
I have been so pleased with our pool and service and would not hesitate in recommending them to anybody.
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