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Friendly, organised, hard workers. Amazing service – Marty and Steve were wonderful. They worked hard and constant. The truck was packed to perfection, like an amazing game of tetris, and they treated my belongings with respect. When unloading, everything had to go into a small single garage area and I thought there was no way they could do it. But they did. Even left a passage for me to get to the… Read more
other end. They were friendly and polite and very very professional. Cannot speak more highly of them both.
Very Disappointed – Over $900 for a 2 bedroom apartment, to have the fridge dinted in multiple places and washing machine scratched. In saying that I didn’t even make a complaint regarding the fridge as I know the boys worked hard, and there were stairs but I didn’t expect the washing machine to be scratched. No reply from the company, very unprofessional Show details
Use someone else – Booked a short distance domestic move 2 weeks in advance, they called me to cancel the day before with "covid reasons" and no alternative. Made an already stressful and anxious time worse, and have completely lost a loyal customer, but also gained an absolute detractor for this brand and company. The company that was able to do the move for me… Read more
days later had noted I wasn't the only person who Mini Movers had cancelled on that same day, only the reasons they were given were "shortage of trucks".
Excellent job by MiniMovers! – I've used MiniMovers several times over the years and would never use any other removalist. Recently I had a small move which included a fragile screen. The job was done perfectly and fuss-free by Julian and Jack. They were punctual, polite and cheerful.
Horrible. Canceled move at the time we were expecting them to arrive. DO NOT USE – Booked in for 7am. Called at 7am to cancel stating they knew about staffing issues but waited until now to cancel. You cannot do that. Its an absolute miracle the lease didnt expire today. DO NOT USE.
“The guys say they didn’t do it.” – They scratched and cracked the front of our fridge. It was reported to the company with photos. The response: “the guys said they didn’t do it.” Ruined a $3000 fridge and take no responsibility.
Can't fault them, amazing service! – I have now used Mini Movers twice and can't fault them in the slightest. They go above and beyond to the point where my sofa wouldn't fit in the apartment lift so they took it down 4 flights of stairs. They aren't the cheapest option in terms of removalists, but I would easily use them again because they are trustworthy and get in and get the job done.
Great helpful removalists – I highly recommend this removalist. Even though it was a short distance removal, the guys who did the removals were great. One of our office desk got minor damage while unloading and the office staff took responsibility in ensuring that this was replaced with a similar newer item. Had a professional friendly service from this company.
Cleaning service a rip-off – Booked the cleaning service .. two cleaners for one hour. Was aware travel time was included and email stated the cleaners would come from Carindale depot, close to my home, but on arrival they announced they had travelled from Rocklea and that because of travel they could only stay 15 mins. As I entrusted them to a helper this was not queried. … Read more
When I arrived they were rude and unpleasant and wanted to spend my precious 15 minutes sprouting the rules and calculating the cost. My complaint has been ignored, and surprise .. my negative review does not appear on their website. A total rip-off, contrary to the movers, who were brilliant.
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